logo

Managing Quality in Health and Social Care : Assignment

   

Added on  2020-06-05

12 Pages2992 Words49 Views
Managing Quality in Health& Social Care
Managing Quality in Health and Social Care : Assignment_1
Managing Quality in Health and Social Care : Assignment_2
Managing Quality in Health and Social Care : Assignment_3
INTRODUCTION Quality is an important element of Health and Social Care services as well as a conceptwith different perspectives and interrelations. It is significant to H&S care users and externalstakeholders. This assignment is based on National Health Service (NHS), it is publicly fundedhealthcare organisation in United Kingdom. This unit determined about the effect of poor qualityof services on Health and social care stakeholders and duties of external agencies in settingstandards (Aveyard, 2014). This assignment also has shown different methods for evaluatingservice quality in an effective and efficient manner. Various approaches for implementingquality system and potential barriers to delivery of H&S care service quality, these are alsoexplained in this unit in detailed way. Effectiveness of procedures, policy and system along withvarious factors that affect the achievement of quality are also determined in this project. Thereare certain ways which are used by NHS in order to improve their service quality. TASK 11.1 Explain perspectives that stakeholders in H&S care have regarding qualityHealth and Social Care quality mainly depends on person to person. NHS is a nationalhealthcare organisation whose aim is to provide quality service to the users in a systematic andplanned manner. There are some perspectives which are determined as below: Perspectives of service seekers: In this trust of the individual regarding NHS servicesquality is very good (External Stakeholders, 2008). Further, home care quality must meet therequirements of the service seekers and patients essentially. On the other side, if the business isnot capable in order to analyse basic needs or wants of the users, then this is significant todetermine few explanation behind this. Perspectives of staff members or employees: Workforce who are giving quality serviceto the patients or service seeker are known as employees. They also have some liability andresponsibility to keep the standard of NHS. This can be finished only when the employees ofhealthcare organisation is encouraged decent to perform all activities and practices in efficientway (Brett and et. al., 2014). For this, financial and non-financial reward or achievement can begiven to the workers of the company. Perspectives of technicians: Performance and effectiveness of the healthcareorganisation highly depends on the innovative and technical facility. So in this, manager of the1
Managing Quality in Health and Social Care : Assignment_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Managing Quality in Health & Social Care
|10
|419
|100

Managing Quality in HSC Organisation Assignment (Doc)
|11
|3822
|408

Leading Change in Health and Social Care
|15
|968
|51

Leading Change in Health and Social Care
|15
|1372
|116

Managing Quality in Health and Social Care
|14
|644
|49

Managing Quality in Health and Social Care
|1
|872
|62