Managing Self and Others Solved Assignment

Managing Self and Others

Contents
INTRODUCTION...........................................................................................................................3
Question 1........................................................................................................................................3
A) Career Development and Lifelong Learning Own individual PDP that shows evidence of
my development achieved in the past 12 months and applies your planned development for the
next 12 months.............................................................................................................................3
b. Report that assesses how strategies for skills development and lifelong learning may enable
career development for you and your team colleagues...............................................................8
Question 2......................................................................................................................................11
A) How may high performance people be developed by effective performance management?
...................................................................................................................................................11
b. Evaluation of High Performance strategies for effective work of an individual as part of a
team............................................................................................................................................14
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Managing self is also known as self-management which means taking responsibility for one’s
behavior and wellbeing. The most important aspect for employee is to manage one self so that
they will be able to complete work on time. It also helps them in achieving objectives and goals
of company on time Present study will lay emphasis on Travelodge. It is established in United
Kingdom. It is a private company which is operating in hotel and hospitality industry. They have
total of 40,846 hotels and bedrooms in the end of year 2016. Present study will PDP and SWOT
analysis of one self. It will also highlight strategies for skill development and lifelong learning.
Study will also highlight that how high performance people be developed by effective
performance.
Question 1
A) Career Development and Lifelong Learning Own individual PDP that shows evidence of my
development achieved in the past 12 months and applies your planned development for the
next 12 months.
Strength:- As a HR of the Travelodge, my strength is my connection in the market. I know
which person is highly benefited for the lodge I am working for, so I have connection in every
field every department in the market. My software skill is also my strength, I have good
knowledge about all those software which are useful for making presentations, reports, or the
chart, and all the software which are helpful for recruiting more employee for the company. Also
my presentation skill is very appropriate, I can make the presentation more attractive by using
chart, figures, table and bullets.
Weakness:- My weakness is my communication skill. Like I am good in communication, but I
got nervous if I have to speak in front of bunch of people. And hence my I feel nervous to speak
in front of bunch of people I also get problems when it comes to team work.
Due to lack of communication I am not being able to co-ordinate with my team members, which
leads to misunderstanding in the project. Because a project require communication, without
communication team members can't be able to make understand what exactly is the need of the
task or the project.
And because I am not being able to communicate and co-ordinate, it leads to poor team work.
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Opportunity:-As a HR manager I require a very good sourcing and evaluating skill as the reason
I am planning to attend the seminar and conference which is a very good opportunity for me to
develop it as seminar will also include training also.
Threats:- If I don't communicate with my co members and if I don't grab the opportunity then
it'll result in threat for me in the industry (Kelly, 2016). Because then I'll not being able to grow
my personality, which is really bad for my carrier.
Traffic light Skill audit:-
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Need to work on it. Not totally sure Confident
TIME AND SELF MANAGEMENT
Time and perform of all activities before time.
Help and support during difficulty in task performance.
Managing time and dates by keeping reminder in the calendar for attending
seminars and other important dates.
Management of appointments and meetings.
Keen aye on the opportunity for the career and utilise them on the current
objectives.
Time Management for completing task
CRITICAL THINKING AND PROBLEM SOLVING
Proper knowledge about the problems and their solutions
Ability to discover new solutions for the same problems
Leadership quality for the team work
ORAL COMMUNICATION
Able to value suggestions and thinking of others in a Group Discussion, even
though I Disagree it.
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Creative mind for the new ideas for any task
Cross questioning quality for any discussion or debate
Presentation quality to discuss a new idea with the co-worker
WRITTEN COMMUNICATION
Ability to make an effective and attractive report
Alert mind in any presentation to focus on the main key factors
Grammatical and spelling ability to make no such mistake
Plagiarism knowledge for referring any document
INFORMATION LITERACY: READING
Reading and research ability
Ability to understand the requirement, and finish the task on time
Ability to make report more attractive by making notes
NUMERACY
Ability to understand the numeric data
Ability to understand the graphs, chart and table
PDP (Personal and profession development plan)
Skills to improve Strategy Resource Time Outcome
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To develop
Communication
I need to watch more and
more Hollywood films to
work on my
pronunciation. Also I
need to give presentation
to my colleagues to work
on my nervous
behaviour.
Book, news,
English movies
On going
process
It will help to
improve my
vocabulary, and
my pronunciation.
And also will be
confident.
To improve
Coordination Skill
I need to develop my
communication skills,
and through that only I'll
be able to communicate
and coordinate with my
team members
(Dwarswaard, J., Bakker,
van Staa, and Boeije,
2016). I need to
understand what they are
trying to say and then
have to act on it.
Faith and trust On going
Process
Result in good
coordination
among team
members.
To improve team
work
I need to have some
formal as well as some
informal talks with my
colleagues so that it will
lighten up the
environment between us,
and I will be frank to
discuss any problem
regarding project with
them
More task
together
On going
process
It will improve my
team work
capability.
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b. Report that assesses how strategies for skills development and lifelong learning may enable
career development for you and your team colleagues.
Workplace skills plan is considered as effective skill development strategy in which companies
plan sessions for raising capabilities and skills of its employees. Firms organize training sessions
and workshops so that workers can know the way of doing work efficiently. This is the way of
lifelong learning because in training sessions person can know the pattern of working and issues
that they are facing. They find solution of their problem that make them able to perform their
duties well and getting more career development opportunities. Such strategies are helpful in
personal and professional development of individual. Each company aims to retain its workers
for longer duration, if firms organizes training sessions time to time then it may motivate them
and make them able to raise work with quality. This strategy gives promotional opportunity to
the person and employees can gain success in the career. Attending seminars and workshops are
great strategies because in this, person learn how to behave and how to behave in the workplace
This raises their knowledge and also motivate them. Senior guidance is another great strategy
because this aids in getting on the job training and guidance, they guide the person properly so
that individual can manage their work and can grow well in their career.
There are many companies that motivate their workers. They create healthy workplace
environment where all individual discusses their issues with each other’s. They share their good
and bad experiences. This communication helps in lifelong learning of employees because by
listening the problems face by an individual other person learn what to do and how to do the
task. This makes them able to minimize their mistakes and perform the given work with full of
efficiency. This thing encourages them and make them able to get more development
opportunities and reta Lifelong learning can be implemented in Travelodge through training and
learning program. If employees are engaged in lifelong learning it will help them in increasing
their motivation and confidence level. It will also help them in their career growth and can also
help them in seeking opportunities that can assist workers in growing. Most professionals who
dedicate time to continued learning do so to maintain and improve the skills on which their jobs
depend. Lifelong learning in Travelodge can also help employees in getting promoted. This will
make them stay motivated and it will also increase their productivity and efficiency. Also for
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improvising learning process in Travelodge, they can also engage in providing them with
training and monetary and non-monetary incentives, so that employees stay motivated and also
able to perform better. Lifelong learning also improvises quality of performance and also help
firm in earning more amount of profit. It makes an employee more skilled and satisfied. By
lifelong learning employees of Travelodge can make their workers learn about more problem
solving skills, decision making skills and they can also enhance their communication through
learning and training. Vocational training is good at giving people job-specific skills, but those,
too, will need to be updated over and over again during a career lasting decades. It also make
employees retain in firm and 9in in the business for longer duration.
Honey and Mumford is a learning style which includes 4 learning approach which are Activist,
Theorist, Pragmatist, Reflector
Activist:- Activist are the one who believe in doing work, who wanted to do things practically
first and learn from them. These are the one who never say no to the work, they are always
interested in doing the work. Activity that an Activist perform are Problem solving, group
discussion, brain storming, puzzle, role-play, competition.
Theorist:-Theorist are the one who just want to know the theory about the concept. Like how
this thing is being, what are the methods that you use it, what if you don't use this methodology
like this, and many more. They don't wanted to apply the concept in real, they just wanted to the
each and every thing about the concept (Trevino, and Nelson, 2016). Activity that a Theorist
perform are models, statics, stories, quotes, background information, applying theories.
Pragmatist:- Pragmatist are the one who wanted to know that how they can turn there learning
into real thing or practical thing. They are the one who want to convert their knowledge into
working model. Activities which a Pragmatist has to perform are case study, problem solving,
Discussion and many more.
Reflector:- Reflector are the one who are the keen observer. They are the one who just observe
the things, and then act accordingly. They are the one who learn thing from mistakes of others,
and then take decision for their own firm accordingly. Paired discussion, self analysis
questionnaires, time out, personal questionnaires, observing activities, coaching, feedback from
others and many more.
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As an employee of Travelodge, they should be keen learner, and should be always ready to learn
new things from everywhere. The above methods helps them to learn new things for the
organisation. Because by learning thing employees are actually increasing their strategy, and
enhancing their strategies results in development of the firm. Because if the employee is
enhancing their skills by learning, that means they are enhancing their capabilities to do work,
which is very helpful for the company (Blixen and et.al., 2016). And every company has every
type of learner, but the most likely learns are the reflector learner, who observe the market and
the techniques carefully and then implement the techniques in the firm which they are working
for. And most of the time Reflector learner are the owner or the team leader of the firm, because
this person have to take decision for the firm for the better development.
Advantages for the life long learning practice:- Time management can be improve:- By life long learning the employee will be able to
manage the time properly, because now they have learned the way to manage time. By
learning they know what step can save their time, which step can result in more time
consuming, and less time consuming. Employee will be motivated :- Learning always bring confidence in person, because now
they are having knowledge about something and when a person is having knowledge
about something it automatically brings confidence. So it is very necessary to learn
something every time. Concentration of the employee will be improved or increase:- By learning lifelong an
employee gets more alertness and concentration about the work. Because learning leads
to interest in the work, and when employee gets interest about the work, they concentrate
more on the work, which results in growth of the employee as well as for the firm.
 The quality of work will also improve:- By life long learning, employee gets more
interest in the work, which brings more curiosity of the employees about the work. And
then they wanted to work really hard on that, which results in quality work of the
employee. So day by day when employee started working hard on the work, the quality
of work automatically improves by the time.
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Question 2
A) How may high performance people be developed by effective performance management?
Performance management-performance management is a continuous process which recognizes
evaluate and develops the performance of the employees within an organization and for that each
and every employee's performance and objective are linked with the overall operation and goals
of the organization. Hence, the two characteristics of the performance management are
Continuous performance and connect to mission and goals.
Benefits of the performance management are as follows
Improved communication- through improved communication managers of Travelodge can avoid
miscommunication while regularly allowing honest feedback to the employees. They also
minimize the misunderstanding and conflicting between the employees. They are the best and
effective communicators. Through proper communication they will minimize the time wastage
and helps to run the team effectively. Managers also provide training sessions to the employees.
Performance management helps in creating a situation where employees can enhance their
efficiency and implements a culture of high performance work practice. Performance
management systems are used throughout the year to help enhance communication and
documentation between employees and managers. Additionally, these systems help to increase
the likelihood of successfully completing professional and personal development goals by setting
clear expectations up front and assisting with tracking throughout the year. Travelodge can use
performance management strategies to enhance the efficiency and productivity of employees.
This strategy also helps in retaining workers in company. By performance strategies employers
can also take feedback about the performance of employees and engaged in improving them.
Motivation- all the employees of the Travelodge should always be highly motivated. Motivation
also encourages employees to work more efficiently and productive. When an employee gets
received performance appraisal such as reward, and other incentives like free health check-up,
vocational holiday as well promotion and transfer. Employees will get motivated and enjoy their
working.it also defines their career path and job performance boosting.
Morale and retention- highly motivated employee are more loyal towards the Travelodge.
Company. Every company want to struggle for retain talented staff. Morale improves by making
the environment more pleasant and output work-hour also be increased and also by cutting
labour cost. When the mangers are happy and confident they pass those characteristics to their
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staff members and staff members feels the effect also like happiness and confidence. Retention is
more than pay check like flexible schedules like work from home. Also, offering financial
wellness helps employees to feel secure in aspects of earnings and learned the ways to save,
spend and invest smartly. Wellness perk -by providing a discounted gym membership and loss
weight problem, make it easy for the employer to take the advantage of the wellness employment
benefit.
Training -through proper analysis of the employees in training makes them better. To accomplish
some goals of the Tour and Lodge needs trainings others employees only need skills to reach
them. Evaluation identifies the employees who need training rather than all of them.
Organization impact- it enables the employees of the Travelodge.
According to Tuck man's theory -Dr Bruce tuck man introduced this theory in 1965.it is one of
the most vital theory for development of team and growth. it helps teams and groups to improve
team performance. it basically improves team performance.
Forming-here team is get assembled and get to know each other and trust each other. Here team
member behave independently and this stage people avoid dispute and play nice. They focused
on themselves. Roles and responsibilities are unclear. Here leaders can prepare for answering
lots of questions about team purpose, objectives as well external relationship.
Storming- it is considered as a second stage of the tuck man theory. They can raise their voice as
well their opinions as a result conflict will arise. As different people have different opinions, and
different working styles and leads to clashes. Each employee's personality will confront. Here
clarity of the goal is increases but also have some uncertainties.
Norming-after move out to storming phase team enter into Norming phase. Here in this stage
plan comes together Team agrees for new plans, and the contribution of the team members
according to the skills. Team members are gaining more trust. Here big decisions are taken by
group while small decisions are taken by individuals.
Performing- this team has shared vision and no interference of the leader required here. Team is
now ready for performing. The goal is clear and stable here. The job will be done with minimum
level of scrutiny and conflict. Leader here encourage the team to perform their best and
developing and maintaining envision role.
Adjourning- Bruce tuck man modified his theory around 1975. He called it as adjourning.
Sometimes it is also known as Mourning. It is known as enclose the task and the breaking up the
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team. as it may be difficult for team members as they develop friendship and trust in team. now
once again new team will allot to members. Leader can help team members to plan for their
future as well encourage.
Following practices will help the Travelodge to build the Team member and it will also assist
them
Maslow introduced different needs of individual which results in performance of every
individual working in the organisation. For high performance of employees managers and
organisation have to focus on these needs(Hillson and Murray-Webster , 2017).
There are five basic need of individuals whose urgency differs from person to person:-
• Physiological needs:- There are some basic needs for survival of an individual, they are
water to drink, air to breath, food to eat, cloths to wear and shelter to live in. Because of these
needs only person is working in an organisation. So, for good performance of the employees'
organisation should be able to provide these basic needs. If these needs are fulfilled then
employee will perform well. Which will lead to good performance of team he will be working
with(Ent , Baumeister and Tice, 2015.).
• Safety needs:- Another important need of an individual to work in organisation is his
safety at work. This include physical, environmental as well as emotional safety. Employees
prefer to work in those organisations where there job is secured and they also search for family
and health security. If they have these securities in hand then will perform well in team without
any fear. Which will lead to good team performance.
• Social needs:- Nowadays employees like to work in organisations which has good and
family environment. Love, care from management can help to rise in performance level.
Organisation should keep belongingness towards people working in the organisation. This will
increase there working strength and will lead to high performance(Austin and Vahle, 2016.).
• Esteem needs:-One will never work in environment where he cannot achieve anything.
Person work for his self respect and search for recognition, power and status in the society.
Organisation should give individual attention to employees, this will increase his performance.
As a result he will be able to achieve his self esteem(Maddux, 2016.).
• Self actualisation need:- If employees are capable to become what they want to be, but
while working in the organisation he is not able to reach it. Then might be possible that his
performance go down and he may leave the organisation in search of the new and better
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opportunity. So, scope to enhance there skills and utilising them for growth of organisation must
be preferred, this will lead to performance improvement and team's achievement.
Individuals and teams high performance
b. Evaluation of High Performance strategies for effective work of an individual as part of a
team.
For effective work of an individual different strategies can be evaluated which may lead to
strong performance of an organisation. Travelodge is the largest hotel brand in the UK. For
becoming such leading brand in the market by going through such heavy competition company is
applying different strategies for evaluating performance of every individual working in the
organisation as well as the teams together, which result in high performance of the individual,
team, and the organisation in whole().
Different strategies are as follows:-
Collaborative work:-An organisation can lead a market only when people working there have
coordination in there work. The benefits of having collaborative work are:- engaged employees,
they come up with innovative ideas, a healthier working environment is there etc. Travelodge is
working on this strategy and as a result they are working in a team and are able to easily solve
the problems and finish there task on the given time. This coordination is possible with:-
• Good working environment:-Travelodge is having good environment to work in, as every
individual there is giving 100% to the company and coordinating with one another(Butcher,
2017).
• Co-workers behaviour:- Co-workers in Travelodge are friendly in nature and are always
ready to help each other(Reavey and et.al.,2017).
• Sharing of ideas :- People working here perform there individual ask effectively and are
always ready to share there ideas and views among each other and always respect each others
view point.
• Rewards:-They encourage every individual by rewarding them for there hard work and
good performance. This strategy can work in any environment and always lead to effective work
of employees working in the organisation(Powell and et.al., 2018).
• Teamwork:-For healthy working environment it is extremely important to work in team
as it makes employees more effective and quicker in work. Travelodge is having such good
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environment and is working to enhance the skills of every individual person working in the
organisation(Ashkanasy, Zerbe and Hartel, 2016).
Management by objective:-
• Set organisational objectives:- Travelodge usually review goals of the organisation and
set objectives to reach there business goals(Blixen and et.al., 2016)
• Flow down of objectives to employees:-Travelodge set an objective which company has
to achieve. This objective can be reached by setting goals to the individuals working in the
organisation. Accordingly, employees are reviewing the objective, planning, and doing actions to
reach there goals(Trevino and Nelson, 2016).
• Monitor:-Management of Travelodge just monitor there performance and help them to
reach there targets. After giving tasks they are reviewing whether the team is performing well or
not(Dwarswaard and et.al., 2016).
• Evaluate:- After completion of task management evaluate whether they have met their
objectives or not. They also discuss with the employees how well they have performed or need
improvement in there performance.
• Reward performance:- Travelodge believe in giving reward to employees for there good
performance. These rewards can be in form of promotions, raise in salary etc. It all depends on
how well they have performed and met their objectives(Kelly, 2016).
Performance Appraisal:-Travelodge evaluate performance of employees which help the
management to know overall capability and strength of the employee. It helps in performance
improvement of the employees. If employee is not performing well then managers are managing
there poor performance. They provide him proper training and guidance to make some changes
in his performance. This training may include skill development, change in behaviour, Keeping
positive attitude(Dwarswaard and et.al., 2016). These appraisals help managers in following
ways:-
• On bases of their skills employees will be allotted with work they can do easily.
• Factors like attitude, amount of work he can do, how efficiently she can perform can be
easily analysed by the management.
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• Efficiency of employee can also be calculated by seeing 2 objective factors :- attendance
and amount of work completed.
• It can also be analysed by subjective factors such as :- How friendly he is, his behaviour
towards other employees is up to the mark or not and his attitude towards the work.
• According to feedback given by team members his growth can be analyse and further
tasks can be given.
With help of these appraisals managers can analyse employees working power and they can
assign targets accordingly. It also helps employees as they also get idea about the things they are
lacking behind. Managers and team member's feedback plays a crucial role in improvement of
performance of the employee((Lupton, 2016).
Communication:- It plays a very important part for high performance of the employees. As clear
and direct communication is the base between the team members and management department. It
helps in keeping a team together. In Travelodge basic concern of management department is
good communication which boost up the productivity of the employees for giving there best.
Communication can be made more effective by following :-
• Regular team meetings:- Travelodge focus on regular meetings which helps employees in
getting information about work to be done and also feedback related to once performance. It also
helps in getting reviews of your own performance and solutions for improving it.
• Practising :- Practising active communication and enhancing listening skills. Face to face
interaction and proper gesture making can be practised.
• Make connections:- Members should directly make conversation with the team members
this will build a good relation between team members.
• Style of communication:- Self awareness regarding style of there communication is the
basic thing all employees should work on(Schwartz and Halegoua, 2015).
Conclusion-
From above study it is clear that for high performance of Travelodge collaborative work should
be there between employees which will result in high performance of team as well as individuals.
It includes good working environment, Co-workers behaviour, Sharing of ideas, Rewards,
Teamwork and so on. Another way is how management set objectives which includes Set
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organisational objectives , Flow down of objectives to employees, after that Monitoring and
Evaluating the performance and at the end giving Reward for good performance. Mangers also
focus on analysing performance of every individual and give feedback to them for improving
there performance. Communication also plays very important role in high performance of
employees. So, this study includes all these aspects which are required for high performance of
individual and team(Vannini and Williams, 2016).
CONCLUSION
From above study it is clear that for high performance of Travelodge collaborative work should
be there between employees which will result in high performance of team as well as individuals.
It includes good working environment, Co-workers behaviour, Sharing of ideas, Rewards,
Teamwork and so on. Another way is how management set objectives which includes Set
organisational objectives , Flow down of objectives to employees, after that Monitoring and
Evaluating the performance and at the end giving Reward for good performance. Mangers also
focus on analysing performance of every individual and give feedback to them for improving
there performance. Communication also plays very important role in high performance of
employees. So, this study includes all these aspects which are required for high performance of
individual and team(Vannini and Williams, 2016).
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Schwartz, R. and Halegoua, G.R. 2015. The spatial self: Location-based identity performance on
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