This project examines the impact of digital disruption and transformation on Ensoft, a small business in the UK. It analyzes the challenges and opportunities presented by digital technologies, the company's response to these changes, and provides recommendations for future success.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Research aims and objectives.................................................................................................1 P2 Making project management plan..........................................................................................3 P3 Breakdown structure and Gantt chart.....................................................................................5 TASK 2............................................................................................................................................6 P4 Carry out Small scale research...............................................................................................6 TASK 3............................................................................................................................................8 P5 Research analysis and data using appropriate tools and techniques.......................................8 P6 Recommendation..................................................................................................................15 TASK 4..........................................................................................................................................15 P7 Reflective Report..................................................................................................................15 CONCLUSION..............................................................................................................................16 REFERENCES.............................................................................................................................17
INTRODUCTION For the business concern, it is required to using digital technology for improving their innovative goods and services in easy manner. This is not only using software but this can determine the creative and innovative ideas in an organisation. For adopting digitalisation, firm can easily redesign and making effective services and commodities which help in giving appropriate services for target large market place and also attracting huge customers in easy manner.Digitaltechnologydirectlyimpactonsmallbusinessdigitaldisruptionand transformationeffectively and they require to gain positive impact on each business activities and functions in better manner. They required to identifying the growth level which help them in providing success to the company.The modern technology and techniques assist in reducing the majortimefactorandeliminatingthewastagethatleadtowardsgaininghighlevelof productivity in an organisation.With the assistance of these procedures, the digital company can easily supply effective facilities and products to their buyers in proper manner(Bakker and et. al., 2011).This report is based on Ensoft Company which is located in United Kingdom. It is small company which adopt digitalisation for giving appropriate goods and services to their desired buyers. TASK 1 P1 Research aims and objectives Digital technology has positive impact on business operations and functions for every person. For small business concern, it is necessary for firm is to adopt modern techniques and methods for supplying best quality services and goods to their buyers. It is that concept which can be used by Ensoft firm for improving and maintaining their present strategies and policies in proper manner. With the help of these procedures, they can easily gain attention of new customers towards innovative and creative products, along with their effective cost and quality services. In addition to this, digital technology assist in managing and maintaining small business financing, accounting and communication impact which can easily solve by advance features, computer networking and technological interactions for getting benefits of development of digitalisation. Small business sector can easily determine the modern technology in the planning procedures(Crane and Matten, 2016).For using this, firm can easily make and create operational and functional process which helps in getting advantages in future time period. 1
Background of project: Ensoft required to adopting various changes and modifications that occurs in given time frame for sustainability in the large competitive business sector.The main motive of this report is to identifying digital disruption which create major challenge for an organisation. So they need to maintain and control all disrupting activities that will arise within the firm.Along with this, digital disruption assist firm for developing and making their major activities but also help in resolving major issues and barriers that emerge due to complex and complicated procedures. It is required for company is to using effective digital technology system of proper products and services production, recording effective documents so this will giving easy access to file in few secondand they are regulating appropriate process for the firm. Along with this, when an enterprise using and adopting new techniques and methods of business which help in providing cost of related products and facilities (Eweje, Turner and Müller, 2012). An organisation are able for maintaining and managing creative image within the large competitive firm that is emerges in struggling so the firm are capable for managing effective vision and mission activities. Topic:“How businesses have coped with the major challenges of digital disruption and transformation: A case study of Ensoft organisation”. Aims:The main motive of an organisation is to establish people choice and making an organisation in all over the world. An enterprise mainly concentrates on “How businesses have been copied with major challenges of digital disruption and transformation: A case study on Ensoft organisation”. Objectives: To analyse the impact of digital disruption within an organisation. To evaluate the effect of digital disruption and transformation in resolving major challenges of the firm.To measure the transformation of business operations after digitalisation disruption in Ensoft company. Research questions: How digital disruption effect on business operation of Ensoft company? What are the major impact of digital disruption and transformation in resolving major issues? What are the business transformations of Ensoft firm after disruption of digitalisation? 2
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P2 Making project management plan In this, it is important for company is to making and developing effective plan for managing specific project for evolution of team and prepare appropriate management of each report.This will help investigator for saving time and decide that they need certain things in some situation. Also they are providing accurate and appropriate format that can assist in applied various projects in real condition.Along with this, it is available for conducting investigation to accurate research and this will assist in gaining proper data and information without creating any type of barriers or conflicts. The plan of management related to project are available for determining the time, quality, scope, risk and communication resources of such plan that are acquiring to be implementation (Eweje, Turner and Müller, 2012). Also this will assist in saving time, inappropriate issues and barriers and cost in implementing major strategies and policies while completing certain situation for development in this study. There are different components that include for determining the business operations and its functions which are described as under:Scope– It is one of the essential factors for determining by an organisation is to identify the study scope and effective project that has to be planned for executing in the firm activities and functions. Along with this, it is necessary for analysing and examining the impact of digital disruption in challenges which hinder for regular development and improvement. It will assist firm in analysing accurate techniques and methods which help in developing company services and operations properly.Cost–For developing such project, cost is very essential for planning in advanced. This is also required for firm is to allocate accurate budget of such business operations and functions in effective manner.An organisation required to maintain their budget and their records in different parts of the project study to trim the income in effectively.For formulating such project, it is necessary to plan effective budgets which assist in managingthevalueofeachprojectaspertheirneedsandvariousoperational requirements. The project will need to undertaken different process that includes Gantt chart, questionnaire, data analysis and IT system through which assistance experts will be gained in better manner (Fisher, 2011). This project have been determined to completing in 25000 Euros. 3
Quality– It is necessary for company and investigator for developing and making effective goods and services in better manner for giving best quality based business operations and its functions that has been undertaken. This is required for firm is to perform whole functions and activities with the help of analysing the effective data and information for getting factual research and investigation outcome of the firm. For determining the major aims and objectives of this study, Ensoft Company need to clear their vision of such project. In addition to this, it is that project which is associated with developing and evaluating the digital disruption and analyse their major role in the process of solution within an enterprise. It is necessary for managing and maintaining the quality of specific goods by gathering and collecting data for supply organisation project in proper manner. There are different procedures such as Gantt chart, data collection, data interpretation, graphs and other techniques for achieving quality based report in better manner. It will enhance the organisational productivity and profitability of the work that has been done.Risk–When an enterprise begin such project so there are different forms of risk which occurs at the time of conducting research.This type of risk will create and arise issues for completing products which they required to deliver to their customers. The important risk is occurs while they are conducting appropriate research in given time period.It is initially project, there are different types of risk and danger going along with this. This is thatproceduresofspecificprojectthatprovidesuccessionwhichEnsoftrequire managing and maintaining for reaching with results or outcomes. It is become risky to digitalisation need to process as people and consuming such traditional source for more than new styles(Keller, Parameswaran and Jacob, 2011).Along with this, an enterprise carry out risk of time to the organisation for obstruct the whole process.Time– It is one of the major essential assets which provide available firm in achieving and accomplishing as this will became the major cause of failure to the firm. In addition to this, it is necessary to complying towards right time. An organisation have been set time for completing such project within 30 days in order to stay and always change in business operations and its functions as compared with rivals.Communication– This communication is very effective for making tip that are available in company in conveyance the modifications and alterations which are developing and 4
creating understanding among people of Ensoft firm. Along with this, it is totally depend on effective techniques and methods which can be used for transferring such message to other person. This project is using questionnaire techniques for graphics, facts and Gantt chart for making form in whole project in better manner. It will enhance creativity of this project that will conduct or organising by Ensoft organisation. Resources– This is one of the essential components which need to be analysed and examine before developing and formulating business project(Too and Weaver, 2014). An organisation needs different resources for analysing and examining the impact of digital technology and how this will assist in transforming these factors. Also they required technological resources, human resource management and final resources, etc. P3 Breakdown structureand Gantt chart 5
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TASK 2 P4 Carry out Small scale research It is important for an investigator to conducting and organising to analysing through using research methodologies of investigation in order to bring out effective and finding of respected report. There are certain major types and forms of data collection procedures and investigation types which are mainly used in this study are as under: Qualitative research– It is one of the effective research techniques and methods which concentrate on evaluating people behaviour and attitude which desired the quality related to the topic. This will assist firm in reviewing the thoughts, opinions and views of people that are associated with digital disruption in better manner. There are various methodologies are used for acquiring results or outcomes of qualitative research that includes observation, interview, questionnaire techniques and so more. There are major choice and prefer which can assist in acquiring data and information regarding topic. It is that kinds of research which can assist in bring out effective and best appropriate results for determining in effective manner. Quantitative method– With the help of using this kind of investigation, amount, quantity and numerical data that can be collected and gathered which are related to 6
topic which can increasing the production procedures of an enterprise (Trevino and Nelson, 2016). It is that process which can be used for getting statics, logical results, and numerical data of this study. This is very various from qualitative research such as qualitative select quality and nature on the other hand, quantitative for more logics and accurate data in better manner. Primary data– This is that kind of investigation which help in gathering and collecting method for focus on gathering new facts and figures related to topic or study in better manner. It will consist of response and feedback analyse, questionnaire techniques, observation and other activities that can be used by research. Along with this,itisthatmethodthatcanbeusedforbothqualitativeandquantitative researching method for achieving desired goals and targets in proper manner. It is necessary for firm is to make and create changes that can evaluate and measuring with the help of such information and data can be managed. Secondary research– This will define to evaluating and formulating past studies and analyse their outcomes for gaining new results in better way. It can be analysed by using different published resources that includes books, websites, articles, newspaper editorial, diaries, etc. along with this, it is rapid and faster manner to analyse facts and figures effectively. This investigation used such method and techniques for gaining skills and knowledge for identifying way where they are developing more effective manner. QUESTIONNAIRE Name: Age: Gender: Q.1. Can digital technology help in achieving effective growth and success? a) Agree b) Disagree Q.2. Identifying the best and appropriate disruption in the business organisation? a) AI 7
b) Virtual Reality c) IT software and technology d) Hybrid Wireless technologies Q.3. Which method and techniques assist Ensoft firm in leading towards growth and innovation activities? a) Cloud techniques b) Drone Delivery c) E-commerce d) scan As you shop Q.4. Does digital technology making challenges in business operations and its functions? a) Yes b) No Q.5. Are services quality and customer satisfaction level has been enhancing after digital disruption and transformation of Ensoft company? a) Agree b) Disagree Q.6. What are the major areas where organisation need to identifying occurring issues and problems in Ensoft firm? a) Big data and ineffective leveraging b) Dearth of clear vision c) Organisational resistance Q.7. Is Ensoft company engage with digital disruption and transformation? a) Organising digital platform b) Managing IT service Q.8. Do you have any suggestion on how to cope or engaged with major challenges from transformation and digital disruption? TASK 3 P5 Research analysis and data using appropriate tools and techniques Theme 1:Digital technology help in achieving effective growth and success Q.1. Can digital technology help in achievingFREQUENCY 8
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effective growth and success? a) Agree14 b) Disagree8 Interpretation:As per the above table it can be analysed that digital technology assists in achieving success and growth for an organisation. there are around 14 people who are agree on this statement that digital technology help in increasing firm growth and getting high level of success in better manner. Also they are developing those strategies which assist them in acquiring income and profitability in easy manner. Rest of the 8 respondents are does not agree on this consideration. Theme 2: IT software and technologybest and appropriate disruption in the business Q.2.Identifyingthebestandappropriate disruption in the business organisation? FREQUENCY b) Virtual Reality4 c) IT software and technology9 d) Hybrid Wireless technologies7 9 14 8 a) Agree b) Disagree
4 9 7 a) Virtual Reality b) IT software and technology c) Hybrid Wireless technologies Interpretation:it can be stated that digital technology have provide proper change in their working style and their business functions which help in gaining high amount of income or profitability in better manner. There are various types of technology which transform working style in effective manner. 20 out of 9 respondent are agree on this statement that It software system help in recording and saving accurate data and information of the firm. Remaining of both are also assist them in perform the business functions and operation in lower manner. Theme 3: E-commercetechniques assist Ensoft firm in leading towards growth activities Q.3.Whichmethodandtechniquesassist Ensoft firm in leading towards growth and innovation activities? FREQUENCY a) Cloud techniques8 b) Drone Delivery1 c) E-commerce10 d) scan As you shop1 10
a) Cloud techniques b) Drone Delivery c) E-commerce d) scan As you shop 012345678910 8 1 10 1 Series2 Frequency Interpretation:in the current time period, digital technology of Ensoft Company has been providing services and facilities for developing business by the help of e-commerce. Also the enterprise has made cloud computing methods for their internal system and protects data or information which provides effective digitalisation process. Drone delivery and scan as when you shop is also providing proper services which are increasing in current period of time. Theme 4:Digital technology making challenges in business operations and its functions Q.4.Doesdigitaltechnologymaking challengesinbusinessoperationsandits functions? FREQUENCY a) Yes12 b) No8 11
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a) Yesb) No 0 2 4 6 8 10 12 14 12 8 Frequency Interpretation:there are around 2 respondents out of 20 consider that digital disruption and transformation have been catering modifications in the competitive time period. Along with this, a firm assist in doing various challenges and issues which are obstructing in success and growth so people are performing more digitalised function or operation. there are around 8 people out of 20 respondents who are agree on this issues digital disruption system which is not huge issues in current time period. Theme5:Customersatisfaction level has beenenhancing afterdigital disruption and transformation of Ensoft Q.5.Areservicesqualityandcustomer satisfactionlevelhasbeenenhancingafter digital disruption and transformation of Ensoft company? FREQUENCY a) Agree11 b) Disagree9 12
11 9 a) Agree b) Disagree Interpretation:it is stated that it is very important in current time period that digital disruption and business transformation structure in recent era of business and doing development in effective manner. along with this, the ensoft company have provide services or facilities which provide success and growth for increasing customer satisfaction with the assistance of digital technology and its methods. on the other hand, there are around 9 people out of 20 respondents who are still consider that they have contribute towards digital technology for enhancing growth of an organisational profitability and income. this have been occurring major issues and challenges which arise in the firm so the firm need to solve major issues and conflicts within this in given time period. Theme 6: Big data and ineffective leveragingmajor areas where organisation need to identify occurring issues and problems Q.6.Whatarethemajorareaswhere organisation need to identify occurring issues and problems in Ensoft firm? FREQUENCY a) Big data and ineffective leveraging10 b) Dearth of clear vision4 c) Organisational resistance6 13
10 4 6 a) Big data and ineffective leveraging b) Dearth of clear vision c) Organisational resistance Interpretation:the major issue and problems can be started as that whole company in which transformation has been occurred in better manner. it has been getting that an organisation and sometime it can lead towards reducing the credibility and dedication among customers and also increasing customer awareness at the large market place. Along with this, the main issue and challenge of this firm is to solve their occur issue and problems within an organisation. there are 10 respondents out of 20 who are claim for this specific challenge. The most of the firm are facing such type of issues and problems that includes resistance among workers, consumers and issues with the framework and maintaining the business structure which restrains the growth of the firm in proper manner. Theme 7:Ensoft Company engage with digital disruption and transformation Q.7. Is Ensoft company engage with digital disruption and transformation? FREQUENCY a) Organising digital platform10 b) Managing IT service10 14
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a) Organising digital platform b) Managing IT service 024681012 10 10 Series2 Frequency Interpretation:it is necessary for the firm is to manage the solution of specific issue which restraining the development and growth of an enterprise. So the digital technology supplies various challenges and stress in the company with evolution and pace in business functions and activities in effective manner. there are around 10 out of 20 respondents who are consider that digital organisation platform will help the firm for managing and maintaining their employees from any suffer and also adopt digital technology for smoothly run their business operations and its functions in proper manner. P6 Recommendation Digital technology and disruption not only bring out convenience along with this but they are cater and supply issues and problems. it is mainly concern by the company that how they will manage and maintain the major challenges and issues related to it in better manner. Ensoft firm require to accurate solution of specific issues and challenge that are related to digital disruption in proper way. Along with this, internet things and mobility are the main parts of digital disruption for the person. an organisation need to manage correct management and It services or facilities which assist the digital platform for deal with major issues of the company that are related to digitalisation services in effectively. TASK 4 P7 Reflective Report For evaluating and understating the whole project, it is simply determine that digital transformation need help to the human being and their organisation but this will have prepared it 15
as more complex process. in addition to this, the business organisation require to manage and maintain the digital system effectively on the other hand, there are different types of errors and mistakesthatincludeshacking,bigdataleverageandsomoreissuesoccurswithinan organisation. It is necessary for business concern is to engage with such challenges properly which are accurate in developing business. In this theoretical section, I have some skills and knowledge which help me in how to develop a project and prepare successful business report. It is that project which taught me that how to make organised and systematic study in more authentic manner. This will assist me in getting how to use Gantt chart, data interpretation and other system related to computer for formulating or developing specific project. Along with this, I less that how to measure books, journals and various other had written document in short time frame.Also I have been observed two types of data collection methods that includes secondary and primary. In primary method of research, most of the people has been collecting accurate information and data in proper manner. There are various sources such as questionnaire, surveys and interviews. With the help of this project, I have learn that the usage of digital technology and its disrupting factors must be carefully so that this does not harm to any one. In addition to this, I have to determine that all technical factors is effectively impact on major business goals and objectives of an organisation. CONCLUSION AccordingtotheabovementionedreportitcanbeanalysedthatForadopting digitalisation, firm can easily redesign and making effective services and commodities which help in giving appropriate services for target large market place and also attracting huge customers in easy manner. With the help of these procedures, they can easily gain attention of new customers towards innovative and creative products, along with their effective cost and quality services. An organisation are able for maintaining and managing creative image within the large competitive firm that is emerges in struggling so the firm are capable for managing effective vision and mission activities. The plan of management related to project are available for determining the time, quality, scope, risk and communication resources of such plan that are acquiring to be implementation. 16
REFERENCES Books and Journals Bakker, R. M. and et. al., 2011. Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer.International journal of project management.29(5). pp.494-503. Bakker, R. M. and et. al., 2011. Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer. International journal of project management. 29(5). pp.494-503. Crane,A.andMatten,D.,2016.Businessethics:Managingcorporatecitizenshipand sustainability in the age of globalization.Oxford University Press. Crane,A.andMatten,D.,2016.Businessethics:Managingcorporatecitizenshipand sustainability in the age of globalization. Oxford University Press. Eweje, J., Turner, R. and Müller, R., 2012. Maximizing strategic value from megaprojects: The influence of information-feed on decision-making by the project manager.International Journal of Project Management.30(6). pp.639-651. Eweje, J., Turner, R. and Müller, R., 2012. Maximizing strategic value from megaprojects: The influence of information-feed on decision-making by the project manager. International Journal of Project Management. 30(6). pp.639-651. Fisher, E., 2011. What practitioners consider to be the skills and behaviours of an effective people project manager.International Journal of Project Management.29(8). pp.994- 1002. Keller, K. L., Parameswaran, M. G. and Jacob, I., 2011. Strategic brand management: Building, measuring, and managing brand equity. Pearson Education India. Too, E. G. and Weaver, P., 2014.The management of project management: A conceptual framework for project governance.International Journal of Project Management. 32(8). pp.1382-1394. Trevino, L. K. and Nelson, K. A., 2016.Managing business ethics: Straight talk about how to do it right. John Wiley & Sons. Yuan, W., Bao, Y. and Verbeke, A., 2011. Integrating CSR initiatives in business: An organizing framework. Journal of Business Ethics. 101(1). pp.75-92. Zhao, M., 2012. CSR-based political legitimacy strategy: Managing the state by doing good in China and Russia. Journal of Business Ethics. 111(4). pp.439-460. Online Digital Disruption: Dealing With The Flip Side Of Digital Transformation.2016. [Online]. Available through: <https://www.forbes.com/sites/forbestechcouncil/2016/10/10/digital- disruption-dealing-with-the-flip-side-of-digital-transformation/#171204644cc6>. 17