Project Management and Performance Review

This performance review document is designed for a learner who has completed a project on 'Successful Execution of Digital Technology' and aims to evaluate their project management skills. The template provides a structured format to assess the project's objectives, outcomes, challenges faced, and lessons learned. It also includes a self-assessment section where the learner can identify their strengths and weaknesses as a project manager and plan for future improvement.

MANAGING SUCCESSFUL
BUSINESS PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives...............................................................................................1
P2 Project management plan that covers aspects of cost, scope, time, quality, communication,
risk and resources...................................................................................................................3
P3 Work breakdown structure and a Gantt chart to provide time frames and stages.............4
TASK 2............................................................................................................................................6
P4 Small-scale research by applying qualitative and quantitative research methods............6
TASK 3............................................................................................................................................8
P5 Research and data using appropriate tools and techniques...............................................8
P6 Recommendations as a result of research and data analysis...........................................18
TASK 4..........................................................................................................................................19
P7 Value of undertaking the research to meet stated objectives..........................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20
APPENDIX....................................................................................................................................21

INTRODUCTION
Digital technology develops the big impact on development and growth of an
organisation. It is a procedure of converting information in to digital format under which
information and data is organised in to the bits. Firms use digital technology in business to
conduct their business operations in systematic manner and rapidly (Baller, Dutta and Lanvin,
2016). It helps in developing advantages on business and its operations. In addition of this,
concept of digital technology gives different techniques and tools by which company can reduce
their operation cost and maximize profits . It will be helpful in pro an effective opportunities for
capture more market and also attract the large number of consumers towards competitive market.
This report is based on Continental Consulting Limited, it is a consultancy firm . This report
discussed about aims and objectives of the project. In addition of this Gantt chart and work
breakdown structure with its time frames. Also mentioned in this project which helps in
completing the project activities.
TASK 1
P1 Project aims and objectives
In this present time period, small business organisations require better environment to
conduct their activities in an effective way. Companies use digital technology to conduct their
activities and also interact with the people in easy way. Continental Consulting Limited is small
size organisation and it gives consultancy services in United Kingdom country. Its main motive
is to invite those people which are interested in jobs. It is small size company and provide
better job opportunities to unemployed people so that they can earn money and also enhance
their living standard (Berman, 2012). In order to give better quality of services and also increase
its business activities, there is requirement to manager of this company to make some of the
effective modifications. Through using digital technology, Continental Consulting Limited can
interact with the people and provide them its services through online. An execution of digital
technology at workplace gives different platforms for expand its business operations. It will be
helpful in provide better opportunity to provide its services online on its website. Through this,
large number of people will be attracted towards firm and will get better job related
opportunities. In addition to this, online process contribute in choosing some of the better
candidates among all. It help in cost as well as time saving.

Topic: Impact of digital technology supporting small business growth and innovation
Background of Project
Digital technology is helpful in enhance efficiency and effectiveness of business
operations of Continental Consulting Limited. It has more affect on capture the large market and
increase growth of company. In this, digital technology helps the small business firm to improve
their process of communication. Websites, emails, application sand texting are some important
ways to communicate with people in better way (Bharadwaj and et. al., 2013). With the help of
using different kinds of information technology, communication methods able organisation for
saturate an economic marketing with any information. Continental Consulting Limited company
uses digital technology in order to minimize cost of business. Enterprise software able an
organisation to automate functions of organisation like accounting, payroll and also record
keeping. This company use advance technology to develop better environment for making the
business more sensitive and communicate with people.
Aim: To determine an impact of digital technology on small business growth and innovation. A
Case Study on Continental Consulting Limited.
Objectives:
 To identify impact of digital technology on small business.
 To examine advantages of digital technology on productivity of business.
 To evaluate use of digital technology for modify different business operations.
 To recommend some methods by which Continental Consulting Limited can enhance
productivity of business.
Questions
 What are impact of digital technology on small business?
 What are advantages of digital technology on productivity of business?
 How digital technology is useful in modify different business operations?
 What are some methods by which Continental Consulting Limited can enhance
productivity of business?
P2 Project management plan that covers aspects of cost, scope, time, quality, communication,
risk and resources
Project management plan refers to formal and approved document that help in manage
implementation of project in systematic manner. Project management plan document define
2

different planning activities such as plan, develop, integrate and also coordinate. It shows about
implementation, monitor, control and finished of project.
To execute digital technology at workplace, there is a requirement to management to
develop better plan related to the various aspects. In different aspects include scope, time,
communication, cost, resources and risk. IT is a responsibility of manager to use these all aspects
so that project can be completed on specific period of time. As Continental Consulting Limited is
small firm and it gives the paid work related to hiring and section of different people. By using
advice technology, this organisation provide its services through online. There are various
aspects related to digital technology mention below:
Scope- Scope of this given project is wide and under this digital technology provides
various tools and techniques to gather relevant information and data from competitive market
related to opinions and behaviour of consumers (Biagi, 2012). It helps in give better
opportunities to manager for interpret data and make some of necessary changes. Digital
technology use through Continental Consulting Limited has wide scope in order to expand
business activities and also diversify services.
Time- Under this, firm set the time on the basis of activities of project. From this,
employees will focus on finish their work or activities with in given time period. In addition to
this, digital technology helps in reduce time and give better training to staff member's so that
their skills can be improved and they will focus towards achieving set aims or objectives in
particular time period. It is helpful in give a chance to develop loyalty and confidence in
employees.
Cost- An execution of digital technology for perform various functions through
Continental Consulting Limited needs more investment. Under this, firm need to change its line
and also develop its own website by which it can connect people and also interact with them. On
the other hand, company requires to provide training to employees for using the new technology.
So, there is more cost involved under this project but it will provide long term advantages to
company. In a project, cost is a necessary factor. Without cost, firm can not do its project in a
better manner. It is a responsibility of finance manager of Continental Consulting Limited firm to
arrange the funds for completion of project with in a given period of time in significant manner. I
order to provide the training for staff members about the project, there will be requirement of
funds. So, arrangement of cost is required in proper way.
3

Quality- The main focus of every person to use attractive quality of services and
products. Digital technology gives better opportunities to organisation to know about the various
demands or preferences of consumers. If firm will provide its services in better way then in this
case it will be helpful in provide competitive advantage to it. In context to this, technology is
helpful in contribute towards searching fresh talent or skilled candidates which are suitable for
jobs (Chen, Chiang and Storey, 2012).
Risk and resources- Risk is included in each project whether it is large and small. In
this, there should be n ability to manager of Continental Consulting Limited to deal with any
kind of risks in better manner and also determine the positive outcomes. On the other hand,
resource should be proper at the time of conducting project such as funds, manpower,
machineries, equipments etc.
Communication- It is a necessary aspect and also necessaries for firm an confusers. In
this, digital technology helps in interact with the people and also provide them services in better
manner. It is helpful in save time and cost of organisation along with customers. Through digital
technology, firm can aware people about its services in detailed manner. On the other hand, it is
essential for manager to communicate with its staff members in positive manner so that they can
deal with consumers properly.
P3 Work breakdown structure and a Gantt chart to provide time frames and stages
Gantt chart- It is more preferable in company because its main focus on the time frame
as well as budget plan. Through this, management can search necessary information in an easy
manner and run business properly. It is chart under which series of the horizontal lines signifies
amount of the work or the completed manufacturing in particular period of time in context to the
amount that planned in a better manner (Kehoe and Mateer, 2015). It is graphical tool that
displays performed tasks and activities against time. In project management, it is a popular tool.
Generally it frills down the activities those required to done through the particular period of time.
In context to this, it is used for tracking the schedule of project.
On chart, activities are signifies on vertical axis while the scheduled time- spend is to be
laid out on horizontal axis. Every tasks is to be presented through bar that displays necessary
time for project.
4

5

Work break down- It is key deliverable project that organise work of a team in to the
manageable sections. The main objective of work breakdown structure is to minimize the
complicated tasks to gather tasks and activities. It is necessary for project manager to oversee
tasks or activities more effectively as comparison to complex activities. It is necessary that tasks
should be independent and measurable with clear time limits.
In this, organisation divide the difficult project in to the manageable as well as simpler
tasks. Mainly, project manager use work down structure method in order to simplifying
implementation of project (Matt, Hess and Benlian, 2015). Project team develops this structure
through determine main functional subdividing and deliverables in to the sub- deliverables and
small systems.
Illustration 1: Work break down Structure
TASK 2
P4 Small-scale research by applying qualitative and quantitative research methods
It is necessary for an investigator to execute various strategies properly for achieve the
substantive results. It is responsibility of researcher to select an effective methods of research.
Main research methods used through an investigator for conduct an investigation are quantitative
and qualitative.
6

Qualitative research method- It is used to uncover the trends in opinions and thoughts in to
issue. This method using the unstructured and semi- structured techniques. Under this research,
there are different methods include like individual interviews, observation, focus groups etc.
Quantitative research method- IT emphasized on measurement of objectives, numerical
analysis and statical mathematical of data collected by questionnaires, surveys, polls and also
through manipulating the pre- existing statistical data or information by using the computational
techniques (Vigdor, Ladd and Martinez, 2014).
For data collection, an investigator uses the two different methods primary and
secondary. Both methods are beneficial and also helpful in gather the relevant data or
information. Different method of data collection given below:
Primary- IT is used to gather accurate and relevant information related to specific topic of
research. It needs more time as well as funds. Different ways to collect information are
questionnaire, observation, survey etc. Under this, there are 10 different questions are mentioned.
QUESTIONNAIRE
Name:
Age:
Gender:
Contact number:
Address:
Q1) Does digital technology helps to build good relation with customers?
a) Yes
b) No
Q2) Which type of technology helps to attain higher amount of growth in market?
a) Cloud technology
b) Virtual reality
c) Hybrid wireless technologies
Q3) What are the benefits which are attained by Continental Consulting Limited. through
implementation of digital technology?
a) Cost efficiency
b) Better communication
c) Effective sharing of information
7

Q4) What type of difficulties faced by Continental Consulting Limited. due to adoption of
digital technology?
a) Lack of knowledge
b) Limited amount of funds
c) Inefficient organisational structure
Q5) Does implementation of digital technology help cContinental Consulting Limited. to
attain competitive advantage?
a) Agree
b) Disagree
Q6) Which department of Continental Consulting Limited. has optimum requirement to
adopt digitalisation in their functions?
a) Human resource
b) Finance
c) Administration
Q7) Does implementation of digital technology within Continental Consulting Limited. is
viable move in current scenario?
a) Yes
b) No
c) Can' t say
Q8) How the digital technology impact on operations of Continental Consulting Limited.?
a) Enhancing sales
b) Reduce time and cost
c) Maximising profit
Q9) Is it essential for Continental Consulting Limited. company to bound all necessary
functions in context to minimise the red tapism?
a) Yes
b) No
Q10) Recommend some methods by which Continental Consulting Limited. can enhance
productivity of business.
8

Secondary- In this, various sources are used through manager of Continental Consulting Limited
for gather relevant information and data. Under this, various sources of secondary method are
articles, books, journals, magazines etc.
TASK 3
P5 Research and data using appropriate tools and techniques
In this, there are various techniques and tools used through manager of Continental
Consulting Limited to evaluate data or information which is gathered through an investigator.
For interpret data, researcher uses the thematic analysis. There are 40 respondents are taken
through an investigator to collect relevant information and data.
THEME 1: Digital technology helps to build good relation with customers
9

Q1) Does digital technology helps to build
good relation with customers?
Frequency
Yes 25
No 15
Interpretation: Digital technology is helpful in connect with the large number of people.
Through this, organisation can connect with the people and also aware about the services of firm.
Under this, there are total 40 respondents are chosen by an investigation among the whole
population. 25 respondents said that digital technology helps in develop the positive relation with
the consumers. On the other hand, 15 respondents that that there should be some other actions
taken by Continental Consulting Limited. in better manner.
THEME 2: Type of technology helps to attain higher amount of growth
Q2) Which type of technology helps to attain
higher amount of growth in market?
Frequency
Cloud technology 15
10
Yes No
0
5
10
15
20
25
30
25
15
Column B

Virtual reality 13
Hybrid wireless technologies 12
Interpretation: At the market place, there are many different kind of technology which help
company to increase its growth rate. Each and every company use different technology in their
business. There are 15 respondents which said that cloud computing technology is more
beneficial in business and from this firm can enhance its efficiency. According to 13
respondents, virtual reality is more beneficial for business. But there are 12 respondents and
according to this, hybrid wireless technology can provide benefit to business and it is a
combination of virtual and cloud computing.
THEME 3: Benefits which are attained by Continental Consulting Limited.
Q3) What are benefits which are attained by
Continental Consulting Limited. through
implementation of digital technology?
Frequency
Cost efficiency 16
11
15
13
12
Cloud technology
Virtual reality
Hybrid wireless technologies

Better communication 18
Effective sharing of information 6
Interpretation: From using the digital technology in business, there are many benefits firm can
get. According to view point of 16 respondents, through using digital technology, cost of
operations will be reduced and firm can provide its services to people in seasonably cost. On the
other hand 18 respondents said that digital technology is a effective way to communicate with
people in an easy manner. According to 6 respondents, through technology, firm can share
information and data with consumers or departments.
THEME 4: Type of difficulties faced by company due to adoption of digital technology
Q4) What type of difficulties faced by
Continental Consulting Limited. due to
adoption of digital technology?
Frequency
Lack of knowledge 20
Limited amount of funds 12
Inefficient organisational structure 8
12
Cost efficiency
Better communication
Effective sharing of information
0
2
4
6
8
10
12
14
16
18
Column B

Interpretation: At the time of adopting digital technology, there are many different issues are
faced through Continental Consulting Limited.. On the basis of 20 respondents, lack of the
knowledge is also a limitation for company. If employees will not have proper knowledge then in
this case it is disadvantage for firm. On the other hand, main limitation for this company is
limited funds. It is small company so it is it easy for this to change technology very quickly. 8
respondents are with the inefficient organisational structure.
THEME 5: Implementation of digital technology help Continental Consulting Limited.
Q5) Does implementation of digital
technology help Continental Consulting
Limited. to attain competitive advantage?
Frequency
Agree 28
Disagree 12
13
20
12
8
Lack of knowledge
Limited amount of funds
Inefficient organisational
structure

Interpretation: Under this, according to 28 respondents that an execution of the digital
technology, is helpful in achieve the competitive advantage in business. Through this,
productivity of company will be increased and firm can operate and run its business for long
period of time. On the other hand, there are 12 respondents which are not agree with this.
THEME 6: Department of Continental Consulting Limited. has optimum requirement
Q6) Which department of Continental
Consulting Limited. has optimum
requirement to adopt digitalisation in their
functions?
Frequency
Human resource 19
Finance 13
Administration 8
14
Agree Disagree
0
5
10
15
20
25
30 28
12 Column B

Interpretation: In Continental Consulting Limited., there are many different departments
working for perform activities of company in better manner. Their main focus on achieving aims
and objectives of company with in specific period of time. There are 19 respondents which said
that more need of adopt digital technology on human resource. On the other hand 13 respondents
said that finance will be benefited from this. 8 respondents are with the administration because it
provides the necessary things to all other departments.
THEME 7: Implementation of digital technology within Continental Consulting Limited. is
viable
Q7) Does implementation of digital
technology within Continental Consulting
Limited. is viable move in current scenario?
Frequency
Yes 12
No 18
Can't say 10
15
19
13
8
Human resource
Finance
Administration

Interpretation: IN this modern era, using of digital technology is more viable along with
increase development of business. There are 12 respondents which said that an execution of
digitalisation is viable in this present scenario. On the other hand 18 people are not agree with
this. 10 respondents have not view points.
THEME 8: Digital technology impact on operations
Q8) How the digital technology impact on
operations of Continental Consulting
Limited.?
Frequency
Enhancing sales 22
Reduce time and cost 10
Maximising profit 8
16
Yes No Can't say
0
2
4
6
8
10
12
14
16
18
Column B

Interpretation: Digital technology develops negative along with the positive impact on
business. There are 22 respondents, through using digital technology firm can enhance its sales at
large scale. According to 10 respondents, through using advance technology, firm can provide its
services online and it is helpful in minimising time as well as cost. 8 people said that through
digitalisation profit level of company will be enhanced.
THEME 9: Continental Consulting Limited. company to bound all necessary functions
Q9) Is it essential for Continental
Consulting Limited. company to bound all
necessary functions in context to minimise
the red tapism?
Frequency
Yes 27
No 13
17
22
10
8
Enhancing sales
Reduce time and cost
Maximising profit

Interpretation: On the basis of 27 respondents, digitalisation is helpful in reduce the red tapism
from business. On the other hand, there are 13 respondents which are not agree with this.
P6 Recommendations as a result of research and data analysis
As Continental Consulting Limited is small company and there is a requirement to this
firm to execute the many variations in business process for attaining set aims and goals in an
efficient manner. Under this, it is necessary for company is to develop the positive relationship
with consumers so that sales and profit level will be increased and consumers will be retain
towards firm for long period of time. Continental Consulting Limited should use the cloud
technology that able the ubiquitous access related to the shared pools of system resources as well
as high level of services cab can be rapidly provisioned with less management efforts. Digital
technology provides many benefits to company so it is essential for Continental Consulting
Limited to update its technology with in certain time period. On the other hand, this firm should
provide training to staff members so that they can deal with new technology in better manner and
also enhance their knowledge and skills to use new equipments.
18
Yes No
0
5
10
15
20
25
30 27
13 Column B

TASK 4
P7 Value of undertaking the research to meet stated objectives
Under this, there are several issues which are faced through an investigator at the time of
conduct an investigation related to various aspects. The problems which are faced by me related
to cost and time. At time of investigation, I do not have sufficient amount of money doing doing
research in systematic manner. It impacts on concluding the better outcomes. On the other hand,
I also face problem related with the time. I had limited time so I select the 30 respondents from
the whole population by using random sampling method. From these respondents I collected the
necessary and accurate information related to specific topic of an investigation. In order to
conduct an investigation in better manner, I uses secondary source to gather information which
was reliable as well as accurate. In addition to this, there are some of the other platforms which
used through researcher to gather information that will minimize an accuracy of project. But
after all problems, I put my proper effort to finish research in better way and get valid outcomes
by using advance technology.
CONCLUSION
It has been concluded from the above given report that digitalisation gives different
platforms to expand activities of business in systematic way. Through using digital technology,
Continental Consulting Limited can expand its business at large scale. In given report studied
about the various aspects like time, cost, scope, communication, quality and risk to prepare better
project management plan. Under this, an investigator uses the various tools and techniques to
conduct project. Carry out the small scale investigation through applying the quantitative and
qualitative methods of an investigation for meeting with objectives and aims of project has been
discussed in mention assignment.
19

REFERENCES
Books & Journals
Baller, S., Dutta, S. and Lanvin, B., 2016. Global information technology report 2016. Geneva:
Ouranos.
Berman, S. J., 2012. Digital transformation: opportunities to create new business models.
Strategy & Leadership. 40(2), pp.16-24.
Bharadwaj, A. and et. al., 2013. Digital business strategy: toward a next generation of insights.
Biagi, S., 2012. Media impact: An introduction to mass media. Cengage Learning.
Buckingham, D., 2013. Beyond technology: Children's learning in the age of digital culture.
John Wiley & Sons.
Chen, H., Chiang, R. H. and Storey, V. C., 2012. Business intelligence and analytics: from big
data to big impact. MIS quarterly, pp.1165-1188.
Kehoe, K. and Mateer, J., 2015. The impact of digital technology on the distribution value chain
model of independent feature films in the UK. International Journal on Media
Management.17(2). pp.93-108.
Matt, C., Hess, T. and Benlian, A., 2015. Digital transformation strategies. Business &
Information Systems Engineering. 57(5). pp.339-343.
Vigdor, J. L., Ladd, H. F. and Martinez, E., 2014. Scaling the digital divide: Home computer
technology and student achievement. Economic Inquiry. 52(3). pp.1103-1119.
Online
3 Benefits of Digital Technology in Business, 2018. [Online]. Available through:
<https://www.techfunnel.com/information-technology/3-benefits-of-digital-technology-
in-business/>./
20

APPENDIX
Template for evidence collection to be attached
with the report by the learner:
Project Logbook for the chosen
organisation: Rolex SA
Name of the learner: Name of the Supervisor:
Project Title: Managing successful business Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set? Did you need to make any changes to
your project management plan?
Comments
Under this, I completed about impact of
digital technology on small business
organisation.
Yes
Yes
Yes
Any risks and / or issues identified?
 Did you identify risks/issues with a lack
of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
No
No
21

Problems encountered
 What barriers did you face? How did you overcome them?
Barriers which I faced are minimum
availability of funds as well as time.
By consulting with my leaders and their
help.
New Ideas and change of project direction Identify different ways which contribute
towards make improvement in
performance of company in better way.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
Feel pressurised
Yes
Through support of leader, I able to
perform better.
I require to work on my communication
and also problem solving skills.
To accomplish targets
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Gather of relevant and accurate
information and data.
Yes
Project plan status to date (on, ahead, behind) Up to date
Supervisor comments to address
Signature of the Supervisor and date:
22

Template for Performance Review
Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
Successful execution of digital technology in order to achieve the more benefits.
2. Did the project succeed in its objectives/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, project is more successful as it aids to achieve targets and also contribute towards
expansion of activities.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
I developed better project management plan that aids me to achieve objectives and aims
of project.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
The main problem which I faced regarding sampling as well as data interpretation.
5. What did you learn from undertaking the project?
Use of better communication method to collect accurate and relevant data or information.
6. How would you rate your performance as a management consultant leading the project?
I give 8.5 marks to from 10.
7. What strengths and weakness of your performance did you identify?
I considered listening and decision making skills as my strengths and weakness is my
communication skill.
8. How will this inform and support your continuous professional development?
It is used in future investigation and also project of business that is used for long period
of time.
23