MANAGING SUCCESSFUL BUSINESS PROJECT.

MANAGING SUCCESSFUL
BUSINESS PROJECT

Introduction
Globalisation refers to ongoing process under that world appears to converge
economically because of free flow of products, people, services across boarders which
develop among world economies. It is process by which the economic, cultural, institutional
and geographic distance among different countries seems to be shrink. In this, Globalisation
is economic concept that goes through easing movement of the people and products across
boarders (Ardichvili and et. al., 2012). It is main procedure of global integration arising from
an interchange of views of people related with ideas, products and some of the other culture
aspects. The given report depends on the British Telecom and this deals in telecommunication
holding organisation. This company operates in more than 180 countries and also a biggest
provider of mobile services, broadband etc. In given report will be discuss regarding
different aspects which is essential in creating the project management plan like costs, scope,
quality etc. Primary and the secondary method of the data collection will used under this
report to gather relevant and accurate information concerned with the particular field.
Globalisation positive effect the businesses in United Kingdom
1. Economic Impact- In this, globalisation is helpful in minimize high inflation rate by
providing high quality of products to consumers. Foreign Direct Investment develop
positive impact on growth of United Kingdom country, and it will help in increase
trade. In addition to this, globalisation helps in increasing economic integration with
an interdependence of technology and products.
2. Cultural Impact- In globalisation, culture is explained as the transmission of ideas
and values in world in such as manner to extend as well as increase the social
relations. It develops the positive effect of the globalisation to British Telecom
business by attaining the global attention. It is helpful in develop interaction among
the various culture of different countries (Crane and Matten, 2016).
3. Ethical Impact- Ethics is explained as the moral principles which can govern the
behaviour of an individual to conduct an activity in an effective manner. When
company conducting its business at global level and it take care about the ethics then
it will help in develop the positive impact on society.
Background of the Research
Globalisation refers to process of international interconnection and integration
between individuals, governments and firms of various countries. It has linked with the
international business as it includes all commercial transactions that taken place among two
or more than two different countries for an instance transportation, sales and investments.

British Telecom is large organisation and this gives the mobile, broad-band services etc. to
people of many different countries (Friedman, 2017). This company is responsible for around
25 million of telephone line in UK. It is an international corporation that owns as well as run
many telephone exchanges, local loop connections, trunk networks etc. This firm is globally
successful because its focus on fulfil needs of consumers and also its enhanced target market.
British Telecom has different function and impact of globalisation on these functions are
mention below:
Operations- The operation function is responsible to assure that the orders of
consumers are filled on the proper schedule. It covers managing the manufacturing rhythms
and also syncing the production timelines with effective availability as well as delivery of
required materials for the manufacturing. So, if British Telecommunication will conduct the
business internationally then its business operations will be enhanced, and it can performs its
business in many different countries.
Marketing- Globalisation is having effect on marketing function. Through this,
marketing department of British Telecommunication can make its service available more.
Through globalisation, company can able to target the new market for maximising sales.
HR- Human resource is a main function of British Telecommunication organisation
and its main focus is on hiring well qualified employees who can perform the operations of
business at international level (Grayson and Hodges, 2017). On the other hand, HR will give
training to employees for enhance their skills and also finds ways to communicate with
international clients.
Accounting- This function is responsible for recording as well as reporting cash flow
transactions of an organisation. Relation between positive economic impact and accounting
function about determination of actual amount of expenses and revenues that can be earned
by British Telecom at the end (Gurung and Prater, 2017).
Aims
“To identify positive economic, cultural, and ethical impacts of globalisation on
different business functions”. A study on British Telecom.
Objectives
 To determine globalisation concept.
 To evaluate benefits of globalisation to business of British Telecom.
 To identify positive economic, cultural, and ethical impacts of globalisation on
different function of British Telecom.
Research Plan

Project Title “What are the positive economic, cultural, and ethical
impacts of globalisation on different business functions
within an organisation.”
Project Plan
Company Name: British Telecom
Cost It refers to estimation of the amount that is required to
conduct the activities of project and also complete them in an
effective manner (Kennedy, Welch and Monshipouri, 2017).
In context to prepare project management plan and executing
it, there is a need to British Telecom to manage money. In
addition to this, cost is encompassing various things such as
resources, estimation of risks, labour cost etc.
The cost of this whole research project will be £12000.
Particulars Amount
Initial investment 100000
Expenses:
Research and developmental
activities
25500
Operational expenses 15600
Cost to IT experts 21500
Maintenance 16400
Licensing fee 6000
Closing value 15000
Scope British Telecom is a large business firm and it provides the
telecommunication facilities to people in United Kingdom
and many other countries. Its scope is wide because its focus
on making the business globalise. In addition to this, motive

of British Telecom is to make the business globalise and also
target the large market and also increase market share.
The scope of research project is that it helps in enhancing
skills and knowledge base of a learner so that it can not face
any kind of issues in future. It is helpful in give proper
explanation regarding particular field.
Time Under this, time is required for complete activities of project
and get valid outcomes. (Lawrence and Weber, 2014). For
finish project, proper time should be required. In case if time
management will not be proper then employees are not
perform all activities concerned with project management
plan in an effective way. On the other hand, time required to
develop the deliverable and complete project will be 15 to 45
days. This research project will be completed in 60 days.
Quality It is major aspect that a project manager require to include
because if the quality of project will not be properly
maintaining then outcomes will not be beneficial (Lim and
Tsutsui, 2012). This is necessary that manager should be
focus on making quality of project better for getting positive
outcomes and taking the effective decisions. Under this, the
quality of research project is high because the researcher
collect authentic and reliable information regarding
particular subject. The better information helps in getting the
positive outcomes.
Communication In project management plan, it is necessary aspect and there
is a need to involve all the stakeholders and they should be
connected with the each other’s. British Telecom use various
ways to communicate with its stakeholder and these are
telephone, emails etc. To communicate about the specific
project, researcher will use the email.
Risk In project, risk develop the negative impact on activities. It
can be related to the technology, money etc. While executing
project management activities, change in technology create

issues that negatively impact on the end results. In this,
research project, risk is related to the data collection and
money that need to be managed in a better manner for
success of research.
Resources In order to complete project, this is essential that project
manager should use the resources in a better manner so that it
can be completed properly. The resources can be to finance,
manpower, technology etc. Proper availability of resources
helps in carry out all the activities smoothly and effectively.
Type of Research
Primary and Secondary
Primary method- This is explained as methodology that
used through an investigator to gather data or information
directly as comparison to collected from the previous
investigation done. It is mainly carried to address certain
issue that needs an in- depth analysis. It is helpful in provide
relevant information about specific research area. Various
sources to gather the information are surveys, questionnaire,
interviews etc.
Secondary method- This kind of research has been already
collected, publishes and also organized through others
(Marsella, 2012). It consists studies and reports through trade
associations, government agencies and also other businesses.
The various sources of gathering the secondary information
are books, articles, journals, etc.
In this, primary method of data collection is used in
developing questionnaire and collect information for this.
Qualitative- It refers to the scientific observation for gather
non- numerical data. In this method, data or information is
to be measured in context of quality.
Quantitative- It refers to systematic numerical investigation
of the observable phenomenon through mathematical,
computational and statistical techniques. It is emphasizing
measurement of objectives in terms of mathematical,

Quality and Quantity
statistical and numerical analysis (Shenkar, Luoand Chi,
2014).
Work Breakdown Structure for the Project
This is explained as key deliverable which aids in organize team work in to
manageable sections. Work Breakdown structure is necessary and valuable project
management tool. Its main objective to make large size project manageable through breaking
it is smaller parts. Through this, team members can focus on achieving its and also leading to
the better productivity of team.
Gantt Chart
Gantt chart is a chart that shows amount of work done in particular period of time in
relation to the amount that is planned for set time period. Under this chart, activities are
divided on basis of set time period so set activities can completed effectively. On the other
hand, it is graphical tool that shows the activities performed against the time (Stromquist and
Monkman, 2014).
Research Methodology and Data Collection

Research methodology- This is explained as the techniques that is mainly used to
identify, choose, select and also analyse information related to specific area. It is helpful for
an investigator evaluate reliability along with validity of study. Under this, methodology may
consist surveys, publication research and interviews that can present the historical and present
information.
Data collection- It is defined as process of gathering and analysing data on variables
effectively. It is necessary that researcher should use the relevant sources to gather
information in order to address the relevant questions and evaluate positive outcomes (Su and
et. al., 2016).
Explain questionnaire
It refers to written questions with multiple choice of the answers that invent for aim of
survey. It is a kind of research instrument that including series of the different questions for
collecting information or data from selected respondents about specific research area.
QUESTIONNAIRE
Name:
Age:
Gender:
Q1) Are you aware regarding globalisation concept?
a) Yes
b) No
Q2) What are main advantages of the globalisation to business of British Telecom
company?
a) Target new market
b) Economies of scale
c) Enhance revenue
Q3) Does globalisation provides the positive effect on the operations and activities of
British Telecom?
a) Yes
b) No
Q4) Is globalisation develops positive economic, cultural, and ethical effects on various
functions of the business in company?
a) Agree
b) Disagree

Q5) What required resources British Telecom firm need during expanding business
globally?
a) Human Resource
b) Technological
c) Financial resource
Q6) What is positive economic effect of the globalisation on organisations in United
Kingdom?
a) Increased household income
b) Employment opportunities for the local people
c) Minimize high inflation rates
Q7) What is the Human Resource functions role in globalisation?
a) Recruit qualified employees
b) Give training
c) Provide information about legislations
Q8) What complexities British Telecom face in conducting business globally?
a) Political issues
b) Organizational Structure
c) Cultural differences
d) Legal and Regulatory Structure
Q9) What are the various ways by which British Telecom can get over from
globalisation complexities related to globalisation?
a) Conduct research
b) Culture awareness
c) Legislations and policies awareness
Q10) Suggest some ways by which British Telecom can increase its market share at
globally.
Discuss who will be sample
Sample is explained as the group of people items and objectives which taken from the
large size population for the measurement. It is procedure of choosing part of population.
Under this, 10 respondents are selected through use the random data sampling because this
gives the equal chance to all chosen respondents from total population. On the other hand,
respondents are the staff members of company.

Secondary Research
Under this, data is collected about the globalisation and also its positive economic,
cultural and ethical impact on various business function on British Telecom (Zikmund and et.
al., 2013). For this context, information is collected through secondary sources and these are
books, journals, articles, internet sources etc.
Analysis and interpretation
THEME 1: Aware regarding globalisation concept
Q1) Are you aware regarding globalisation
concept?
Frequency
Yes 8
No 2
Interpretation: On the basis of given graph that globalisation is a wide area concept and this
aids in expansion the business operations globally. According to 8 respondents, they have
knowledge regarding globalisation and also its advantages. 2 respondents do not have
knowledge regarding the globalisation concept.
THEME 2: Major benefits of globalisation
Q2) What are main advantages of the Frequency
Yes No
0
1
2
3
4
5
6
7
8
8
2
Column B

globalisation to business of British Telecom
company?
Target new market 5
Economies of scale 3
Enhance revenue 2
Interpretation: Under this, globalisation provide advantages to business in many various
ways. According to viewpoint of 5 respondents that globalisation is helpful for business of
British Telecom to target the new market place in order to enhance its sales. There are 3
respondents which are agree with the economies of scale is a main advantage. As per
viewpoint of the 2 respondents that by making business globalise revenue of an organisation
can be enhanced in a better way. This will aids company in getting competitive advantages at
international market.
THEME 3: Positive effect on the operations and activities
Q3) Does globalisation provides the positive
effect on the operations and activities of
British Telecom?
Frequency
Yes 6
No 4
Target new market Economies of scale Enhance revenue
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Column B

Interpretation: Globalisation is trend that gained the momentum from past years. It
represents gradation al business culture melting around world along with develop new
marketplaces to facilitate trade between the geographically extreme people. In addition to
this, 6 respondents said that globalisation helps in give positive effect on activities of
business and operations of British Telecom. There are 4 other respondents which said that
they are disagree with this.
THEME 4: Positive economic, cultural, and ethical impacts on various business
functions
Q4) Is globalisation develops positive
economic, cultural, and ethical impacts on
various functions of business within an
organisation?
Frequency
Agree 7
Disagree 3
Yes No
0
1
2
3
4
5
6
Column B

Interpretation: Under this, globalisation aids in enhance growth of business if it will
concentrate on making the develop impact of ethical, economic and cultural impacts.
According to 7 participants that globalisation is helpful in create positive effect on different
functions of business in an effective manner. If economic, cultural and ethical factors will
develop positive effect on the business then it will provide the benefits of the various
functions of British Telecom for an instance marketing, finance, operations, human resource
etc. 3 more respondents are not agree with given statement and according to them these
factors also creates the negative effect on functions of business.
THEME 5: Resources which British Telecom firm will need during conducting
business
Q5) What required resources British
Telecom firm need during expanding
business globally?
Frequency
Human Resource 5
Technological 2
Financial resource 3
Agree Disagree
0
1
2
3
4
5
6
7
Column B

Interpretation: When an organisation conducting business in other country or international
level then it should arrange all necessary resources. It will help in perform all business
activities or operations in significant manner. 5 respondents said that human resource helps
in hire qualified respondents and provide them training so that their skills can be improved,
and they can perform. 2 respondents said that technology resource is helpful in connecting
with people and also aware them about the services of firm. According to viewpoint of 3
respondents that British Telecom should arrange and manage the funds to performing
business.
THEME 6: Positive economic effect of globalisation on British Telecom in United
Kingdom
Q6) What is positive economic effect of
globalisation British Telecom in United
Kingdom?
Frequency (10)
Raised household income 3
Employment opportunities for the local people 5
Minimize high inflation rates 2
Human Resource Technological Financial resource
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Column B

Interpretation: Under this, globalisation has enabled company to specialise as well as
increase research intensity innovation along with capital in output. Main focus of company
behind making business globalise is to enhance economy of country. There are 3 respondents
which said that through globalisation, the income level of people will be enhance by earning
in better manner. As per viewpoint of 5 respondents that globalisation helps in provide better
employment opportunities for local people so that their living standard can be enhanced, and
they will contribute towards enhancing business and attain set objectives within given time
period. 2 respondents are agreeing with reduction in high inflation rates.
THEME 7: Human Resource functions role in making business globalise
Q7) What is the Human Resource functions
role in globalisation?
Frequency
Hire well qualified employees 5
Give training 4
Provide information about legislations 1
Raised household income
Employment opportunities for local people
Reduce high inflation rates
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Column B

Interpretation: Human resource is backbone of business organisation and its objective is to
increase business productivity. According to viewpoint of 5 respondents that role of human
resource function is to recruit qualified candidates which have the knowledge regarding
concepts of business. There are 4 respondents and according to them, human resource of
British Telecom give the training to staff members for increase their skills and knowledge in
a proper manner. As per view point of 1 respondent that major human resource role is to give
information regarding legislation which will be necessary to expanding the globally.
THEME 8: Issues which British Telecom can face in conducting business
Q8) What complexities British Telecom face
in conducting business globally?
Frequency
Political issues 2
Organizational Structure 1
Cultural differences 3
Legal and Regulatory Structure 4
Hire well qualified employees
Give training
Provide information about legislations
0
1
2
3
4
5
Column B

Interpretation: Under this, British Telecom is large size organisation so its main focus on
expanding business activities or operations globally. 2 respondents said that political issue is
a major concern for business, and it is necessary that company should be aware about the
political awareness. According to view point of 1 respondent that organisational structure of
every business firm in different country is different from each other. On the other culture,
culture impact on business more because every country has the different culture. 4
respondents that Legal and Regulatory Structure is a major issue that British Telecom can
face in expanding business globally.
THEME 9: Various ways by which British Telecom can get over
Q9) What are the various ways by which
British Telecom can get over from
globalisation complexities related to
globalisation?
Frequency
Conduct research 5
Culture awareness 2
Aware about legislations and policies 3
Political issues
Organizational Structure
Cultural differences
Legal and Regulatory Structure
0
0.5
1
1.5
2
2.5
3
3.5
4
Column B

Interpretation: Under this, it is necessary for British Telecom company to find better way to
get over from globalisation issues related to making business globalise. According to
viewpoint of 5 participants that company can investigate before conducting business in other
country. With the help of this it can be aware about the needs of customers, existing
competitors etc. According to 2 respondents that culture awareness is necessary for the
business. 3 respondents are agree with aware about legislations and policies.
Recommendation on findings
There are some recommendation on findings mention below:
 During expanding business globally British Telecom should have proper financial and
human resource so that it can perform operations of business globally.
 It is necessary that company should conduct an investigation to know consumer
preferences and also aware about the current market trends.
 British Telecom should adopt the new technology to communicate with its large
number of respondents.
 For entering in international market, British Telecom needs to understand all legal
formalities and conditions. It will help in sustain for long time period at market place.
Conclusion to the research
From mention report, this has been concluded that globalisation is a wide concept and
Conduct research
Culture awareness
Aware about legislations and policies
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Column B

its main focus on expand the business and also enhance business operations at international
level. Furthermore, concept of globalisation provides huge opportunities for business
organization to established positive brand image at global level. Project management plan
helps manager to evaluate the positive outcomes which influence the overall result of the
project. This will directly contribute in making overall project successful.

REFERENCES
Books & Journals
Ardichvili, A. and et. al., 2012. Ethical cultures in large business organizations in Brazil,
Russia, India, and China. Journal of Business Ethics. 105(4). pp.415-428.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Friedman, B. M., 2017. The moral consequences of economic growth. In Markets, Morals,
and Religion (pp. 29-42). Routledge.
Grayson, D. and Hodges, A., 2017. Corporate social opportunity!: Seven steps to make
corporate social responsibility work for your business. Routledge.
Gurung, A. and Prater, E., 2017. A research framework for the impact of cultural differences
on IT outsourcing. In Global Sourcing of Services: Strategies, Issues and Challenges
(pp. 49-82).
Kennedy, E. T., Welch, C. E. and Monshipouri, M., 2017. Multinational corporations and the
ethics of global responsibility: Problems and possibilities. In Human Rights and
Corporations (pp. 123-147). Routledge.
Lawrence, A. T. and Weber, J., 2014. Business and society: Stakeholders, ethics, public
policy. Tata McGraw-Hill Education.
Lim, A. and Tsutsui, K., 2012. Globalization and commitment in corporate social
responsibility: Cross-national analyses of institutional and political-economy effects.
American Sociological Review. 77(1). pp.69-98.
Marsella, A., 2012. Psychology and globalization: Understanding a complex relationship.
Journal of Social Issues. 68(3). pp.454-472.
Shenkar, O., Luo, Y. and Chi, T., 2014. International business. Routledge.
Stromquist, N.P. and Monkman, K., 2014. Defining globalization and assessing its
implications for knowledge and education, revisited. Globalization and education:
Integration and contestation across cultures. 1. pp.1-21.
Su, W. and et. al., 2016. The signaling effect of corporate social responsibility in emerging
economies. Journal of business Ethics. 134(3). pp.479-491.
Zikmund, W. G. and et. al., 2013. Business research methods. Cengage Learning.
Online
Difference Between Primary and Secondary Data. 2018. [Online]. Available through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>.

Performance Review and Self-Assessment
Learner Name
Project Title “To identify positive economic, cultural, and
ethical impacts of globalisation on different
business functions”
Important stages  Identification of topic
 Aims
 Objectives
 Collection of Data
 Data interpretation
Key factors you learned from the
project Collect the relevant information, better decision-
making skills
What skills did you develop Communication, time management
Discuss the project management
skill you developed
Risk management skill
Project
Impact of globalisation on different functions of British Telecom business.
Did the project achieve its aim?
Yes

Was the Team efficient:
Yes
Did the project succeed:
Yes

Project Log Book
Project Logbook
Name:
Project title:
“What are the positive economic, cultural, and ethical impacts of globalisation on
different business functions within an organisation.
Date:
Update on weekly research/tasks achieved
What have you completed?
I have completed “To identify positive economic, cultural, and ethical impacts of
globalisation on different business functions”.
Did you fulfil task requirements?
Yes
Are you on track and within deadlines set?
Yes
Did you need to make any changes to your project management plan?
No
Any risks and/or issues identified?
Did you identify risks/issues with a lack of skills required for undertaking
research/tasks?
Yes

Did you identify any additional risks/issues that have an impact on the project
management plan?
Yes
Problems encountered
What barriers did you face?
I faced barriers related to technology and resources.
How did you overcome them?
By consulting with top management and learning about the arranging available resources.
New ideas and change of project direction
Company should provide the training to employees so that they cannot face any issue in
globalisation.
What have I learnt about myself this week?
How did I feel when I had to deal with tasks/problems? Did I find it useful to complete
the tasks?
I feel hesitated to deal with issues, but I finished my all tasks in a proper manner.
How well have I performed? What did I contribute? What can I improve on next
week?
I managed all tasks and give better performance.
How might this learning apply in the future?
In future, it will help in save time in my next project.
Tasks planned for next week
Points to consider:

Which tasks are priority?
Data collection is my priority.
Have you set aside sufficient time for completion?
I completed all task within given period of time.
Project plan status to date (on, ahead, behind)
Supervisor comments to address