Managing Successful Business Project Operations Assignment

Managing Successful Business
Project

INTRODUCTION
P.1. Aims and Objectives.
Background of the study
Project management plan assist in analysing effective and significant operations of
business which is essential to set up a booming company or organisation. The project
management plan is to help and to evolve all business activities in such a manner that it reduces
the risk as well as support growth and development of entire business. The current project report
is in context to Continental Consulting Limited, United Kingdom which is a Research and
Business Consultancy firm. Mario Bindas is a CEO of the company. It is a company that
includes small and medium manufacturing organisations that are located in London and Greater
London and the main business of Continental Consulting Limited is business process Re-
engineering and potential customers. This company is giving its services more than 8 years ago.
At that time, this company is providing highly and latest tools and instruments, computers and all
the facilities related to Information Technology (Barrett, Davidson and Vargo, 2015). At the
advances of time, there technology become outdates and old with the passage of time. The
company wants to expand its business by offering unique and highly innovative products and
services to customers. Company also wants to achieve leading position in the market. This
project is related to the implementation of digital technology in the operations and functions
within Continental Consulting Limited of United Kingdom. Digital technology in today's era
plays a vital role in the achieving success or to sustain in local and global market. Digital
technology also assist in improving the performance of employees as well it also brings
efficiency in their work. In order to retain customers, technological advancement is must as
because, without advancement in technology one cannot able to retain in the market. Thus, each
and every company has to adopt and implement digital technologies within organisation to gain
competitive advantages as well as to retain their customers.
Digitalization plays a critical role in the development as well as growth of company. In
the world of digital technology has great impact on the life of human rapidly in last few decades.
Company has to use internet, mobile phones in order to make customers satisfied by providing
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highly innovated services as well as make healthy and effective relationship with customers
(Mäkäräinen-Suni, 2017).
Aim and Objectives
Aim- “To identify impact of digital technology in business management within Continental
Consulting Limited of United Kingdom.”
Objectives To determine the use of CRM technology in Continental Consulting Limited. Use of automatic and computerized system of digital technology in company. To understand the impact of CRM and other digital technologies on various operations
and functions of company. To understand how Continental Consulting Company, UK is influenced by CRM, internet
and other advance digital technology.
Research Questions What are the uses of digital technology in Continental Consulting Limited, UK? What is the relationship in between project management plan and digital technology?
 What are advantages of project management plan in implementation of digital
technology?
P.2.
WBS Task Name Duration Start Finish Predecessors
1 Research Project 27 days 8/20/18 8/23/18
1.1 Planning 5 days 8/20/18 8/24/18
1.1.1 Collection from the theme 1 day 8/20/18 8/20/18
1.1.2 Regime of problem 3 days 8/21/18 8/18/18 3
1.1.3 Allotment and Time framework of the
resources 1 day 8/26/18 8/23/18 4
1.2 Implementation 15 days 8/27/18 8/24/18 2
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1.2.1 Literature review 2 days 8/27/18 8/26/18
1.2.2 Selection of correct research
methodologies 4 days 8/31/18 09/01/18 7
1.2.3 Calculation of expenditures 5 days 09/04/18 09/08/18 8
1.2.4 Data investigation and interpretation 3 days 10/11/18 9/13/18 9
1.2.5 Valuation of outcomes and results 1 day 9/16/18 9/14/18 10
1.3 Project closer 7 days 9/17/18 9/23/18 6
1.3.1 conclusion and recommendation 1 day 9/17/18 9/15/18 6
1.3.2 recommendation 2 days 9/18/18 9/19/18 13
1.3.3 Result of certification 3 days 9/22/18 9/22/18 14
1.3.4 Submission of report 1 day 9/25/18 9/23/18 15
On the basis of above activities, it is very simply understood that researcher will
efficaciously perform relevant research as per the project management plan. It includes each and
every activities that is required by the researcher to obtain the most effectual outcomes or results.
Here are some several elements which influence a plan for project management are as follows-
Scope- The present research project has the main purpose to determine and understand
the effect of digital technology on several functions and operations within Continental
Consulting Limited, UK. (Bouwman and de Reuver, 2018). This project will assist researcher in
utilization of digital technology to boost as well as develop the productivity of business and
profitability.
Cost- The plan of project management includes several costs for completing the research
project. Researcher will perform successful research by the use of effective methods and
techniques like organizing polls, interviews etc. It is developed while including cost as because
cost is the most essential factor in management of research project.
Time Scale and Time management- Time management and Time Scale is also one of the
most essential element in which influence a plan of project management and entire research
conduct (Sedera and Sarker, 2016).
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Quality Management- In order to make successful research, it is very essential that
researcher should need to focus on quality of research as because quality plays a crucial role in
making research project successful. In order to manage the top quality of research, researcher
will utilize several analyses to assemble the most profitable data or information.
Risk- Risk is the one of the most essential factor in the research project as because before
conducting research they face many issues and problems as well as there is high risk factor as
well (Pucihar, Ravesteijn and Bons, 2018). The project management plan help to minimize the
risk involved in any project or implementation of new techniques or methods in a company and it
will also help researcher to conduct research effectively.
Communication- Communication is very essential element within organisation. It is very
important that research should be perform in effective manner, it can only be accomplished by
effective communication. Researcher has to use effective channel of communication in order to
complete the research effectively.
Project Budget
Tasks Budget (£)
Project induction 600
Resource assemblage and fund
preparation
300
System designing 200
Processing systems 200
Scheme experiment 100
Closure and Transferral 100
Total Budget of Project 1500
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P.3. Gantt chart and Work Background Structure.
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Illustration 1: Gantt Chart
(Source: Self Attempted)

There are several activities that is performed in a plan of project management all the
activities plays an essential role in making the project successful. Planning the project,
Implementation and Project Closer are the main steps which is included in the project
management plan. In planning of the project there is analysing the topic for conducting research
after that preparation of statements that are related to issues and problems, effectual allocation of
resources and time scale development (Sedera and Sarker, 2016). In Implementation of project
plan it includes literature review, research methodologies, analysis and interpretation of collected
data. Conclusion and recommendation as per the result are the last part in project plan
Networking Plan
The above Gantt chart stated that there are some exercises build up that assist to abstract
purpose and objectives in a systematic manner. It is one of the most idealistic mode by which
researcher can be achieved their duty assignment in captious way. In such matters specialist can
do all the data with utilization of survey. All such movement is to be used as a portion of task
management designing (Mäkäräinen-Suni, 2017). It is assist to execute advantage and
development in organization.
P.4.Research Methodologies.
The Continental Consulting Limited, United Kingdom can be explore and bust down by
using several research strategies.
Researched Methodologies
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Illustration 2: Networking Diagram
(Source: Self Attempted)

Research Strategy- There is two types of research systematic which are quantitative and
subjective. The fundamental objectives of these techniques or methods are to decide several
issues and problems that re looked by company. Subjective researched includes intense analysis
of the subject which is received by the experts with specific hypothesis and quantitative research
methodologies used several equipment.
Research Philosophy- Research philosophy is the set of belief and are dealing with the
nature and sources of knowledge that is to be used in project work. Research philosophies are of
two types that are interpretivism and positivism philosophy (Rosemann and vom Brocke, 2015).
Positivism philosophy includes large sample, qualitative and quantitative, measurements types of
methods while Interpretivism philosophy includes small samples in deep research. With this
approach Continental Consulting Limited can identify impact of digital technology in business
management within Continental Consulting Limited of United Kingdom.
Research Design- Research design is the set kind and techniques or methods of
collection of data and its analysis that us to be used by the researcher. Descriptive, literature
review, experimental is the various types of research design. This present research will make use
of descriptive type that helps in description of entire project and topic into several sections. With
this research design, Continental Consulting Limited can identify impact of digital technology in
business management within Continental Consulting Limited of United Kingdom.
Data Collection- Data collection is one of the most significant as well as critical methods
in collection of data. Researcher has to collect data in systematic way so that it becomes easy for
him to evaluate as well as measure the result of research project. There are two types of
collection of data which are primary data and secondary data. Primary data is the collection of
data by researcher himself for example questionnaire, survey, interview etc. Secondary data is
the method of collection where research collect data from various sources like books and
journals, internet, newspaper articles etc. Primary data are more reliable than secondary data as
because it is collected by researcher himself. In this present research project, researcher will
collect both types of methods of collection of data in order to identify impact of digital
technology in business management within Continental Consulting Limited of United Kingdom.
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Sampling- Sampling is the process that is by the researcher in statically analysis in which
planned number of observations is taken from large population. It is usually concerned with
selection of observations (Baller, Dutta and Lanvin, 2016). It also assists in making statically
interferences about the population. Sampling is the small or micro part of assembled data form
large population. Probabilistic and non-probabilistic are the two methods of collecting data,
Probabilistic methods of collecting data is been used by the researcher in this research project. In
probabilistic methods, views and opinions of respondents are taken for assessment. In this
project assignment 30 representatives of Continental Consulting Limited, UK is taken for
assessment of the use and impact of digitalisation within organisation.
Data Analysis- Data Analysis is basically the last phase of research methodologies
procedure. Data analysis helps in making conclusion about the subject of research project. It is
done by the researcher after the collection of data.
Ethical Consideration- Ethical consideration are the principles and values that states
what is good or bad in society. There are some crucial ethical considerations that have to be
considered while conducting the research (Hess, Matt and Wiesböck, 2016). Ethical means
norms and standards which makes a difference in what is right or wrong. It is very important that
researcher should follow and obey all the standards and norms. It also makes difference in what
is acceptable and what is not acceptable behaviours within organisation. On the other hand, there
are some norms and rules which is very essential that it should be followed by researcher. Here
are some norms which is to be followed by researcher are as follows-
 Information and data which are collected should be informed concent.
 Information and data which are collected should not be harm.
 It should be keep private and secured.
In this research project, researcher had followed all the norms and standards as per the ethical
norms.
Project Log
Day Date Update on weekly research
1 day 11/20/18 Statements of issue – In accordance with the analysis done by me, the
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research content was done once topic was identified. I got to identify
certain qualities and abilities that will be helpful enough for me to carry
out the research. For this respect, proper investigation was done so that
most suitable research topic can be identified.
2 days 11/21/18 Further, I realized that to execute the project, it is important to make use
of the resources effectively and for this purpose it requires to have
proper planning made. For this respect, I focused on time management
and allocation of resources.
In order to make allocation of resources, it is essential that proper study
is carried out for the research topic selected.
5 days 11/22/18 Literature review- There are different type of research that are carried
out on similar topic and so this part is effective enough to provide in-
depth information. To conduct the research efficiently, there are I
focused on selecting latest journals so that my research get reliable.
2 days 11/23/18 Assessment of results – This is considered to be the part that assess the
result and findings that are identified. Total time taken for me to conduct
was of two days. These were very important part that helped me to
determine the main findings from the research carried out.
1 day 11/24/18 Once results part was done, I was able to start up with conclusion and
recommendations part.
P.5. Data Analysis of the research using appropriate tools and techniques.
Theme 1: Employees working within Continental Consulting Limited, UK.
Particular Respondents
Less than 5 years 10
5-8 years 8
More 8 years 12
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Total 30
Interpretation- From the above analysis it was identified that major employees are
working in Continental Consulting Limited for more than 8 years. It was reported about 12
employees are working more than 8 years. 10 employees are working for less than 5 years.
Beside this, 8 employees are working in between 5-8 years.
Theme 2. Digital technology affect the functions of Continental Consulting Limited, UK.
Particular Respondents
Yes 13
No 4
Not sure 3
Total 30
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Less than 5 years
5-8 years
More 8 years

Interpretation- The above analysis stated that digital technology affects the functions of
Continental Consulting Limited, UK to a large extend. About more than 13 employees are
agreed that digital technology has great impact on the functions and operations of company. 4
employees are not agreed on the implementation of digital technology, as they said that there is
no benefit of digitalisation within organisation. Beside this, 3 employees are not sure about their
answer.
Theme 3. Digital technology is used for the development and growth of company.
Particular Respondents
Yes 20
No 7
Not sure 3
Total 30
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Yes
No
Not sure

Interpretation- From the above questioner, it was analysed that 20 workers agreed that
company is using digital technology for better development and growth. 7 employees are not
agreed as they stated that company is not using digital technology for development and growth
of company and about 3 employees are not sure about their answer.
Theme 4. Technology used in your company.
Particular Respondents
Computers 6
WiFi 8
Social Media 6
Mobile Phone 10
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Yes
No
Not sure

Total 30
Interpretation- From the above analysis it was find out that major employees are using mobile
phones technology within organisation the most. 8 Employees said that they are using WiFi
facility within organisation and 6 employees are using computers within organisation. Addition
to this, social media is also used by 6 employees in the company.
Theme 5. Issues coming in implementation of digitization within organization.
Particular Respondents
Financial issues 19
Customer Satisfaction 4
Lack of skills 5
various others 2
Total 30
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0
5
10
Column B

Interpretation- From above analysis, it was analysis that there are many issues which are
coming in the implementation of digital technology which are financial issues, customer
satisfaction, lack of skills and various others. More than 19 customers said that company is
facing financial issues in implementing digital technology. 4 customers said that customers are
not satisfied with the use of digital technology. 5 customers said that there is lack of skills which
is also one of the biggest issue in the implementation of digital technology.
Theme 6. Department of Consulting Limited, UK that are mostly benefited.
Particular Respondents
Marketing Department 10
Operational Department 10
Human Resource Department 5
Financial Department 5
Total 30
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Financial issues
Customer Satisfaction
Lack of skills
various others
0
2
4
6
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10
12
14
16
18
20
Column B

Interpretation- From the above analysis, it was find out that there are various
departments in Continental Consulting Limited which are marketing, operational. Human
resource and financial department. 8 employees said that digital technology helps marketing
department in great extend as well as operational department also. On the other hand, 5
employees are said that human resource department is also benefited by the use of digital
technology within organisation. Beside this, financial department of company is also takes
benefit of digitalisation as reported by 5 employees.
Theme 7. Digital technology will also be benefited for customers.
Particular Respondents
Yes 15
No 10
Not sure 5
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Marketing Department
Operational Department
Human Resource Department
Financial Department
0
1
2
3
4
5
6
7
8
9
10
Column B

Total 30
Interpretation- From the above questioner, it was identified that customers of
Continental Consulting Limited is also benefited with the implementation of digital technology
within organisation. More than 15 employees are in favour that customers are largely benefited
with the digitalisation. 10 employees are not in favour, they said that customers are not satisfied
with the use of digital technology. Other than that, 5 employees are not sure about their answer.
P.6.Communicating appropriate recommendations as a result of research and data analysis.
Recommendation
For additionally enhance activity and benefit inside Continental Consulting Limited, UK.
different sorts of proposal has been examined underneath.
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Yes No Not sure
0
2
4
6
8
10
12
14
16
Column B

For enhance execution of business with help of advanced innovation, association should
consistent keep up business site page and data regarding item and administrations. It should
impart to client with regard to any adjustments in current products and administrations.
Continental Consulting Limited, UK should utilize exceptionally propelled programming
and application with respect to a few exercises of professional promoting, accounts, fund, HR
and so forth through which it would more be able to enhance business speed and exchange
(Mäkäräinen-Suni, 2017).
Continental Consulting Limited, UK ought to gives preparing and learning chance to its
HR so as they can learn viable criteria, aptitudes, capacity and information with respect to
working. With help of preparing and advancement program, representatives can enhance their
execution and learn criteria to manage clients. With help of this procedure, association can
adequately enhance their execution and profitability.
For upgrade execution of business, association should outline inventive and imaginative
page on web and uses appealing pictures, pictures and movement with respect to item and
administrations through which they can impact toward mark.
For enhance online business, Continental Consulting Limited, UK should plan inventive
and alluring site page on the web that helps to draw in and impact client in compelling way.
Addition to this, Continental Consulting Limited, UK should refresh data about business
and in addition item and administrations so as client can get right data. In the event that
organization rolls out improvements in the quality, highlights, value, circulation then it should
convey to its clients on the web based life and other website of web.
Continental Consulting Limited, UK should utilize client relationship administration
programming in its business through which it can make all the more quick business task. With
help of client relationship administration, association can without much of a stretch speak with
client and distinguish their audits, assessment and input regarding item and administrations and
its current business (Pucihar, Ravesteijn and Bons, 2018).
Continental Consulting Limited, UK ought to give inventive and viable highlights of web
based shopping and instalment on the online business channels like web-based social networking
and friends page through which it can undoubtedly enhance consumer loyalty level.
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Continental Consulting Limited, UK ought to sort out preparing and improvement
program for its workforce through which they can learn criteria to speak with client and meet
prerequisites of them regarding administrations and items. With help of these program,
organization agent can take in the criteria to manage client and unravel their questions and
grievances regarding existing administrations and result of association.
P.7. Reflection on my own professional Learning.
By the whole report I have learnt a few strategies and systems of research philosophies. I
have surveyed that with help different apparatuses of research technique, researcher can without
much of a stretch discover fitting arrangement of research issue. Furthermore, I have additionally
broke down that E-trade include incredible hugeness inside the retail business as association can
without much of a stretch advance and promote in the market (Baller, Dutta and Lanvin, 2016). I
have enhanced my insight and comprehension about online business and its effect on the client
basic leadership. While any customer buy item through online then they can without much of a
stretch interface with Continental Consulting Limited delegate with help of web based business.
Advance the examination I have concentrated on the subjective technique for break down
and asses the examination. With help of this examination I have enhanced my insight and
comprehension about the advanced innovation and its essentially inside the business undertaking.
I have directed the overview for gather essential data about advanced innovation on the
gainfulness inside Continental Consulting Limited, UK (Rosemann and vom Brocke, 2015). In
this way, with help of this information accumulation my correspondence and connection aptitude
has been moved forward. By directing this examination, my exploration and diagnostic
ability has been additionally made strides. I have broke down from this examination that
advanced innovation for the most part utilized in the showcasing division in the Continental
Consulting Limited, UK that aides in advancement and ad exercises. By and large from this
above examination, my insight with respect to a few systems and technique for computerized
innovation enhanced and I have adequately tended to fitting result of study (Bouwman and de
Reuver, 2018). I have additionally learnt from this examination that by utilization of a few
procedures of research system, researcher can undoubtedly survey and break down data and
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discover arrangement. From this whole examination, my insight has enhanced with respect to
inquire about philosophy, computerized innovation and its significance.
CONCLUSION
The above research venture presumed that Digital innovation can extraordinarily
influence business elements of Starbucks, UK. A venture administration design can help in
investigating different components identified with the execution of innovation in the association.
The report recognized different apparatuses and procedures required in building up a task
administration design and actualizing it to perform viable research. The report presumed that
information accumulation, investigation and translation is fundamental for a specialist to
discover the best outcomes or results shape an examination think about. This report also
identified that Digital innovation is very helpful in increasing the sales of Continental Consulting
Limited but it alos required a huge amount of fund and financial assets of company.
Furthermore, digital technology also need professional experts to handle and manage
technologies implemented which is also critical task for the Continental Consulting Limited.
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Questionnaire
NAME:
AGE:
GENDER:
1. How long you are the employee of Continental Consulting Limited, UK?
 Less than 5 years
 5-8 years
 More 8 years
2.Do you think that digital technology affect the functions of Continental Consulting Limited,
UK?
 Yes
 Not
 Not Sure
3.Do you agree that digital technology is used for the development and growth of company?
 Yes
 No
 Not Sure
4.Name the technology used in your company?
 Computers
 WiFi
 Social Media
 Mobile Phone
5.What are the issues coming in implementation of digitization within organization?
 Financial issues
 Customer Satisfaction
 Lack of skills and knowledge
 And various others
6.Name the department of Consulting Limited, Uk that are mostly benefited?
 Marketing Department
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 Operational Department
 Human Resource Department
 Financial Department
7. Do you think digital technology will also be benefited for customers?
 Yes
 No
 Not Sure
Project Logbook - Continental Consulting
Limited
Name of the learner: Name of the Supervisor:
Project Title: Managing successful business Date:
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your
project management plan?
A project on Managing Small Business
Project
Yes
Yes.
No.
1. Did you identify risks/issues
with a lack of skills required for
Difficulties in research tools and sources.
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undertaking research tasks?
2. Did you identify any additional
risks/issues that have an impact
on the project management
plan?
Deficiency of technology.
 What barriers did you face?
 How did you overcome them?
In training and development
programmes there is Lack of
involvement as well as resources
I utilized the existent technology to
make the research impressive.
New Ideas and change of project
In project management plan is used
most important top focus on tools and
techniques in work place. Instrument
as well as techniques is raised the level
of performance and maintained the
growth rate in market. I keep focus on
the evaluation of the project and
reappraisal techniques at work place.
1. What was the Project supposed to carry through?
To analyze the effect of training and development on the raising performance of employee's at
Continental Consulting Limited.
2. Did the project succeed in its aims/ how do you know? S
Yes. By taking the help of primary and secondary sources, data is gathered through,books, articles as
well as articles.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
inception, project activities and project outcomes) from a range of perspectives.
The main aims & objectives researcher has formulated, systematic selection of research
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methodologies. The activities performed on time according to the time scale. Then data is
collected from primary as well as secondary sources and investigation. Justification and
Recommendation is also given by researcher for organization.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Lack of initiatives, duplication of data ad in sufficient resources.
5. What did you learn from undertaking the project?
There is a great impact of training and development on the employees which aid to amend the
performance as well as profitability of organization.
6. How would you rate your performance as a management consultant leading the project?
9 out of 10.
7. What strengths and weakness of your performance did you determine?
In collection of data has too much reliability. Cracking communication skill.
Related to the topic there is lack of knowledge selected for the research.
8. How will this inform and support your continuous professional development?
This assessment will assist me to carry out more researches for organisation.
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