Developing an Implementation Plan for Project Success

The assignment content discusses the importance of having an implementation plan for achieving project goals and objectives. It highlights the need for organizations to follow a planning process, including work breakdown structure (WBS) and Gantt charts, to ensure successful project execution.

Managing Successful
Business Project

Table of Contents
INTRODUCTION......................................................................................................................3
PART A......................................................................................................................................3
A. Definition...............................................................................................................................3
PROBLEM STATEMENT.........................................................................................................3
Project Strategies........................................................................................................................4
Project Objectives.......................................................................................................................4
Project Scope Statement ............................................................................................................5
SUCCESS CRITERIA ...............................................................................................................6
PROJECT ASSUMPTIONS.......................................................................................................6
PART 2.......................................................................................................................................7
2. Implementation plan......................................................................................................7
Schedule Gantt chart.........................................................................................................9
LOG BOOK..............................................................................................................................10
Work breakdown structure..............................................................................................13
3. Project process......................................................................................................................15
CONCLUSION.........................................................................................................................17
REFERENCES.........................................................................................................................18

INTRODUCTION
Managing activities is an essential part of an organisations to attain their business
objectives in time, all of the companies which are working on the national and international
level is taking management seriously which help to them to attain their business objectives
(den Hertog,van der Aa and de Jong, 2010). Many of the organisations are using CSR to
increase their effectiveness for the society which can help to the company to improve their
workings as per the needs of the society. Corporate Social Responsibility is based on the
society needs an demands which can help to the company to promote their business in the
target society and it can help to the company to increase their promotions and make a their
business relations with the society. This report is based on the XXX restaurant which is
having focus to reduce food wastage in the organisation. This report is containing aims and
objectives of the CSR and project management plan which can help to the restaurant to make
CSR activities. Work break down structure and Gantt chart can be help full for the company
to manage all of the CSR activities according to the time.
PART A
P1 Project aims and objectives
A business approach to manage effective development in the economical, social and
environmental benefits to all of the stake holders. CSR activities are having based on the
social needs to provide their services on these social cause.
XXX restaurant is working in the food sector and it is essential for the organisation to
manage all of the departments of the restaurant. And for successful and smooth operations of
business the management has to take certain steps (Edmonds, 2011). There are certain
questions which can be asked to solve the problems and issues and these are:
 what is the role of corporate social responsibility that can help XXX in attaining the
competitive edge over its competitors.
 What is the extent to which CSR activities can help in attaining objectives of XXX.
 What could be the importance of these activities and how they can be applies in the
organisation.

Project Strategies
The strategies in XXX are made to accomplish the aim of implementing corporate
social responsibilities and to achieve sustainable development. The problem that the cited
entity were facing is related to the wastage of food. There are lots of wastage happening from
the leftovers of the customers (Smith, Binns and Tushman, 2010). The strategies need to be
followed for the effective implementation are:
 the employer should encourage the employees to contribute their efforts in reducing
food wastage.
 The management of the XXX restaurant made the provision to fund the CSR activities
from their pre tax profits.
 CSR strategies should be told to the stakeholders as it will improve the reputation of
the organisation in the eyes of its stakeholders and in general public.
 The staff of the restaurant should be well trained about the management of food
wastage and they should make proper use of food that is wasted by customers.
 There must be made a separate department for managing the CSR activities and these
should be initiated with very enthusiastically.
Project Objectives
 The main objective of the project is to analyse the extent to which it helps to gain the
competitive advantage over the other restaurants.
 To determine the level to which it can improve the efficiency and reputation of the
restaurant.
 To determine the consequences that is related with the implementation of these
corporate social responsibilities (Keller, Parameswaran and Jacob, 2011).
 To determine the benefit that the community and society at large is getting from these
activities.
Smart formula is used for achieving these objectives:
◦ the objective must be specific that is the objective of the CSR activity is to reduce
food wastage.
◦ The measure of the level of food that is being wasted must be calculated.
◦ Time required for this activity is 6 months. Within this time entire wastage must
be eliminated.

◦ The project that has been undertaken is realistic and is achievable
Project Scope Statement
This is relevant for the organisation this will exclude the factors that are not important. The
factors that are relevant for the organisation are included in this so that they can contribute
their efforts and make the implementation of corporate social responsibility a success.
Included scope:
 stakeholders: the stakeholders plays a very important role in the implementing the
activities. As they are the parties which are interested in the restaurant's business and
they want it to grow as in return they will grow. These parties include shareholders,
suppliers, creditors, competitors and government.
 Ethical norms: the company that follows ethical values are the one that gain success
in the market (Shattock, 2010). They have a very good goodwill in the market. They
follow ethical cultures and their employees and staff remain happy and they make the
customers happy and satisfied.
 Social well being: CSR is having an objective of the social benefits as the
organisation is having CSR objective to reduce the food waste in the organisation. So
they have to make those type of activities which can help to the company to arrange
their activities. So this is a core factors of the CSR which can help and support to the
organisation to increase the social well being by their acts.
 Satisfaction of the stakeholders: It is essential for the company to make positive
activities on the social cause as the XXX restaurant is having an aim on the food waste
so it is essential for them to make satisfy their stakeholders by their CSR activities.
Excluded scope: the people that are not relevant in the CSR activities they are not a part of
the CSR. People like competitors and investors are not involved in the CSR activities so the
XXX restaurant has to make those types for plans which can not make an impact on the stake
holders. Some of the points are here which are excluded from the CSR program of the
company;
 Market competitors: Competitors are not involved in to the CSR many is the
companies are having rivalry with the XXX so it is essential for the company to make
a proper planning on the CSR activities by which they can ensure their won benefits
and social benefits in the CSR.

 Investors: Each and every organisation is having their investors which help to the
organisation to make their business activities which gives a return on the investment
on their business. CSR can make an additional pressure on the company so it is
essential for the company to manage their CSR program in an appropriate manner
which can reduce the pressure of the CSR on their investors. As the XXX restaurant is
having CSR on the food wastage which can reduce their production cost also and
creates m9ore benefits for the organisation.
SUCCESS CRITERIA
It is essential for the XXX restaurant to determine a success criteria which can help to
the organisation to make adjustments in their CSR activities accordingly. So they have to
make tehir success criteria to measure their activities on the basis of this;
Cost of production: As the organisation is working in the food processing and they are
providing foods to the customers and they are having an objective to make CSR in the food
wastage which supports to the organisation to reduce their internal cost of production.
Customers satisfaction: Customers are involved in to the CSR and as the XXX restaurant is
having CSR in to the food wastage so it is essential for the company to make their activities in
a manner which can impress their customers and as well as to motivate them also to them to
reduce the food waste while taking lunch and dinner in to the restaurant.
Public relation: CSR activities are based on the stakeholders and organisation so it is
essential for the company to make their better relationship with the customers and targeted
public. So they have to make a better relationship with the targeted customers by their CSR
activities (Shattock, 2010). They have to measure their CSR activities on the basis of the
public relation to ensure the public benefits and personal benefits also.
PROJECT ASSUMPTIONS
As the company is working in the CSR in the food wastage so it can help to the
company to reduce the internal expenditure of the organisation and as well as it can reduce
the cost of production by enhancing the use of the raw material. This project is based on the
cost, time and quality of the products. so here are some points which can define the
assumptions;

Cost: It can reduce the cost of the products which made by the XXX restaurant which is
profitable for them.
Time: It can reduce the production time by enhancing the use of raw material.
Quality: Use of raw material in an efficient manner can help to the organisation to increase
the quality of the products.
PART 2
2. Implementation plan.
Strategic plan is to make of the organization without the means of putting them in the
place. implementation is the important part of the strategic planning process if the
organization wants make an strategic plan then they have to include the implementation plan
in it so that they can achieve it(Gharajedaghi., 2011). the implementation plans are different
from the organization to the other organization. it use to depend fully on the strategic plan
which is actually is been made some of the plans which has to be taken in implementing the
strategy: Evaluate the strategic plan, the first step in the implementation, it is important to
know the actual plan. and it is important to make note of the plans which can be changed it is
necessary to know about the plans which are not true and it have high in cost, or it can
consume time or the money. there should be an back-up plan ready so that if any ideas can
fail then it can be applied. create a vision for implementing the strategic plan, the vision is an
part or an idea to achieve the goals and the objectives of the organization by making the plans
and by following the steps so that it can be able to complete the things which has to be
completed. it is necessary to know about the result and to know that why it is important in this
to everyone so there will no problems arise by this(Keller., ParameswaranLaw., Chenand
Wu., 2010). there should be an clear and proper to picture of the strategic plans which can
help in achieving it. selection of the team members to help in implementing the strategic plan,
there should be an proper team which can understand the use of the purpose by which is
been plan and to understand the steps which are been involved in it. the proper responsibilities
has to be given to any person so that they can do this in an proper manner. there should be an
proper meeting so that they can make all the plans properly, in the meeting they should
present the list of the goals and the objectives and they should discuss the strategic plans with
all the teams which has to be accomplished so that is there is any problem regarding the

things can be done in it and the changes which are to be made in the plans so that they can
make and schedule it again. there should be an reward system which can be make success
during the implementation process. the upper management should be involved where it is
appropriate, there should be an proper planning or the information which is happening and the
process report has to be provided on the implementation plan(Mathur., Mathurand Kenyon.,
2012). the management of the organization should be included in it so they also can know
about the process of the implementations, as because the management can be able to tell
about the changes which are been occurred.

Schedule Gantt chart
It is a horizontal presentation of several lines which shows and guide the organization and the
project manager about the time to complete the given project. It is scheduling of the time,
which task has to be carried out first and as on.
LOG BOOK
Implementation of the CSR activities weekly basis
Week 1
1.1 Update on weekly research/research achieved

Points to consider:
What have you completed? Aims and Objectives
Did you fulfil task requirements? Yes
Are you on track and within deadlines set? Yes
Did you need to make any changes to your
project management plan?
No
1.2 Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Communication skills
Did you identify any additional risks/issues
that have an impact on the project
management plan?
Effectiveness as per the requirements of the
objectives
1.3 Problems encountered
Points to consider:
What barriers did you face? Communication with the stakeholders
How did you overcome them? By increasing skills and take it as an
opportunity
1.4 New Ideas and Change of Project Direction
New Ideas: Include customers in this plan
1.5 What have I learnt about myself this week?
Points to consider:

How did I feel when I had to deal with
tasks/problems?
It increased my problem solving skills, i felt
nervous sometimes
Did I find it useful to complete the tasks? Yes
How well have I performed? Average
What did I contribute? My efforts
What can I improve on next week? Problem solving and communication skills
How might this learning apply in the future? In my career, these learning will help me a lot
1.6 Tasks Planned for Next Week
Points to consider:
Which tasks are priority? Survey of the stakeholders
Have you set aside sufficient time for
completion?
Yes
1.7 Project plan status to date In process
1.8 Supervisor comments to address Work effectively as per the time and
objectives
Week 2
2.1 Update on weekly research/tasks achieved
Points to consider:
What have you completed? Project strategies
Did you fulfil the task requirements? Yes
Are you on track and within deadlines set? Yes

Did you need to make any changes to your
project management plan?
No

2.2 Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Basic knowledge about the project strategies
Did you identify any additional risks/issues
that have an impact on the project
management plan?
Attainment of the objects
2.3 Problems Encountered
Points to consider:
What barriers did you face? Strategy making
How did you overcome them? By taking helps of the relevant books
2.4 New ideas and change of project direction
New ideas and change of project direction By including customers recommendations
2.5 What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with
tasks/problems?
Frustrated
Did I find it useful to complete the tasks? Yes
How well have I performed? Good
What did I contribute? Different types of strategy
What can I improve on next week? Strategic analysis
How might this learning apply in the future? In the betterment of the career

2.6 Tasks Planned for Next Week
Points to consider:
Which tasks are priority? Project scope development
Have you set aside sufficient time for
completion?
Yes
2.7 Project plan status to date In process
Week 3
3.1 Update on weekly research/tasks achieved
Points to consider:
What have you completed? Results related to CSR activities
Did you full task requirements? Yes
Are you on track and within deadlines set? Yes
Did you need to make any changes to your
project management plan?
No

3.2 Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Not delivering proper quality
Did you identify any additional risks/issues
that have an impact on the project
management plan?
No
3.3 Problems Encountered
Points to consider:
What barriers did you face? Analysis of data
How did you overcome them? By using an appropriate techniques
3.4 New ideas and change of project direction
New ideas and change of project direction Proper research by adopting different
instruments
3.5 What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with
tasks/problems?
Frustrate
Did I find it useful to complete the tasks? Yes
How well have I performed? Good
What did I contribute? Different techniques
What can I improve on next week? More research

How might this learning apply in the future? In the betterment of the career
3.6 Tasks Planned for Next Week
Points to consider:
Which tasks are priority? Conduct survey
Have you set aside sufficient time for
completion?
Yes
3.7 Project plan status to date In process
3.8 Comments
Week 4
4.1 Update on weekly research/tasks achieved
Points to consider:
What have you completed? Research to be conduct and have to identify
the needs of the members of the community
Did you full task requirements? Yes
Are you on track and within deadlines set? Yes
Did you need to make any changes to your
project management plan?
No

4.2 Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Distribution of the different sectors in society
Did you identify any additional risks/issues
that have an impact on the project
management plan?
No
4.3 Problems Encountered
Points to consider:
What barriers did you face? classification in the task
How did you overcome them? By doing proper research
4.4 New ideas and change of project direction
New ideas and change of project direction Proper use of technology
4.5 What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with
tasks/problems?
Capture opportunity
Did I find it useful to complete the tasks? Yes
How well have I performed? Good
What did I contribute? Use simple questions
What can I improve on next week? Analysis on needs of the employees
How might this learning apply in the future? To attain success

4.6 Tasks Planned for Next Week
Points to consider:
Which tasks are priority? Resolve effective issues
Have you set aside sufficient time for
completion?
Yes
4.7 Project plan status to date In process
4.8 Comments
Week 5
5.1 Update on weekly research/tasks achieved
Points to consider:
What have you completed? Identification on the environmental needs of
the employees
Did you full task requirements? Yes
Are you on track and within deadlines set? Yes
Did you need to make any changes to your
project management plan?
No

5.2 Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Different opinions of the different people
Did you identify any additional risks/issues
that have an impact on the project
management plan?
No
5.3 Problems Encountered
Points to consider:
What barriers did you face? Discussion with the targeted audience
How did you overcome them? By doing interaction with them
5.4 New ideas and change of project direction
New ideas and change of project direction Taking suggestions from employees
5.5 What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with
tasks/problems?
Frustrate
Did I find it useful to complete the tasks? Yes
How well have I performed? Good
What did I contribute? Taking opinions
What can I improve on next week? Better services to be provided
How might this learning apply in the future? In the betterment of the career

5.6 Tasks Planned for Next Week
Points to consider:
Which tasks are priority? Questionnaire distribution
Have you set aside sufficient time for
completion?
Yes
5.7 Project plan status to date Complete
5.8 Comments Nothing
Work breakdown structure
The work breakdown structure (WBS) it is been used to organize the work of the
team's work in an manageable sections. it is been fined as the process in which the work used
be divided into an parts and it used to give to all the members. all the part of the structure the
further definition and the details are been provided(Shattock., 2010). the project teams use to
create an structure which will make the major functions to deliver and the subdividing of
those into the smaller parts. in this structure work is been divided into the two parts and the
parts are then be divided in the sub division part and then it been divided into an smaller part
which an particular person has to do. then they are been given the work and they have to do
according the task is and they have to provide the work in an given period of time. the
breakdown structure has an number of the benefits which are added in defining the
organizational project works the budget of it project is been provided to the top level of the
work break down structure . if there is any specific time of project schedule and the budget is
been given in that then it can be easy to develop it. the top level should get the final
deliverable or the projects, all the elements in the work breakdown structure will not be
defined in same level(Sparrow., 2012). the package could be able to define the work and
there durations and the costs related to the task. the work package should not be exceed more
than 10 days, all the works should be independent and they does not depend on the other
work on the work breakdown structure. the packages should be very unique and should have

any duplicate in that. the work breakdown structure is an effort of an all team or it can be an
culmination of the different inputs and the things which are been given in the project. one of
the major effective technique is to organize the brainstorming session in the different
department which will be involved in the projects. the project team can make use of the white
boards, note cards, or the sticky notes so that they can know about the projects which are
been deliverable and sub deliverable(Ward., 2016). the low technology cannot be used well
has it will not work properly and it does not work well with the distributed team as well and it
does not be able to transfer it into an electronic format. the main and it can be said as an
natural extension of the work breakdown is to structure is an project schedule, the duration
and the budget esteems can be exported into the Microsoft excel or in the one else.
Project
s plan is an plan which is been do according to the project management body of the
knowledge it is an guide which is formal, approved documents, for both the project execution
and the project control.

3. Project process.
Project management is an process to lead an team which is contain an capable peoples
in it to do planning and to implement the things which are related to the activities that are
been needed to accomplish it and on the mentioned date in an limited budget. as because of it
nature and coordinating all the activities which all necessary in these process. the initiating
process group which is consist of process necessary to define a new project or the new phase
of an existing of the projects. it defines it objective, outcomes and the success
criteria(Sparrow., 2012).

Project planning is an process in which all the major task are been defined and in that the time
duration and the resources required is been done for manage the review and to control. it
does the work and the activity which is been done in the whole process is been defined in it.
Execution is the individual or the group which is been assigned to carry out the task which
will need to know about the detail and what the task is been involved and all the things. and it
is important to know the needs and the criteria by which the each task is deemed complete.

Monitoring- It is the activity where the organization check and keep an eye on all the
activities whether it is carried out properly or not. it is very necessary for the organization to
know if the implemented plan is properly executed or no, with the performance of the
employees and routine checking can only help the top level management to get knowledge
about it. Day to day operations are to be performed in an appropriate manner so as to attain
organizational goals(Trevino. and Nelson, K.A., 2010).
Part 3
Introduction
Data is an important fact of an organisation so that it might help in getting some
information about the topic. To do research it is essential for a company to have proper
planning with them which may lead in doing correct research. To know about which kind of
data has to be collect and that data is collect by which method is very necessary for a
organisation. It is important for a firm to know about what people think about them and what
all things are needed to be improved.
Question 1: Are you aware about huge food waste every day?
a) Yes
b) No
Q 1 Number of
respondents
Total
respondents
Response %
Yes 8 10 80
No 2 20

Figure 1
According to the pie chart above, it was found that 80% of people are aware about huge food
waste every day, whereas only 20% are not aware of various CSR activities carried by the
company.
Question 2: Are you ready to make something in purpose to reduce this wastage?
a) Yes
b) No
Q 2 Number of
respondents
Total
respondents
Response %
Yes 5 10 50
No 5 50
Figure 2
Yes No
0
10
20
30
40
50
60
70
80
90
Number of respondents
Total respondents
Response %

According to the pie chart above, it was found that 50% of people are ready to make
something in purpose to reduce this wastage, whereas the same percentage are not ready
changing something.
Question 3: Which food wastage strategies does your restaurant use?
a) Separate food wastage bin
b) Use surplus food for staff meals
c) Use surplus food as by product (eg: turn into soups, stocks, garnishes)
d) Donate to charity
Q 3 Number of
respondents
Total
respondents
Response %
Separate food
wastage bin
1
10
10
Use surplus
food for staff
meals
5 50
Use surplus
food as by
product
3 30
Donate to
charity
1 10
Figure 3
Yes No
0
10
20
30
40
50
60
Number of respondents
Total respondents
Response %

According to the pie chart above, it was found that 50% of people use surplus food for staff
meals, 30% use surplus food as by product, 10% use separate food wastage bin and donate to
charity.
Question 4: To what extent are you aware of the negative consequences of food wastage
in the environment, economy and society?
a) Fully aware
b) Somewhat aware
c) Not very aware
d) Not at all aware
Q 4 Number of
respondents
Total
respondents
Response %
Fully aware 6
10
60
Somewhat
aware
2 20
Not very aware 1 10
Not at all
aware
1 10
Separate food wastage bin
Use surplus food for staff meals
Use surplus food as by product
Donate to charity
0
20
40
60
Number of respondents
Total respondents
Response %

Figure 4
According to the pie chart above, it was found that 60% of people is fully aware of the
negative consequences of food wastage in the environment, economy and society, 20%
somewhat aware, 10% not very aware and not at all aware.
Question 5: Does your restaurant have any food wastage prevention strategy?
a) Yes
b) No
Q 5 Number of
respondents
Total
respondents
Response %
Yes 9 10 90
No 1 10
Figure 5
Fully aware
Somewhat aware
Not very aware
Not at all aware
0
10
20
30
40
50
60
70
Number of respondents
Total respondents
Response %

According to the pie chart above, it was found that 90% of people know about food wastage
prevention strategy, whereas 10% not yet .
Question 6: Does, food conservation has any positive impact on the restaurant Moldova?
a) Yes, it has positive impact, makes the operations more sustainable.
b) No, it has not much impact as there is less dependency on it.
Q 6 Number of
respondents
Total respondents Response %
Yes 7 10 70
No 3 30
Figure 6
Yes No
0
10
20
30
40
50
60
70
80
90
100
Number of respondents
Total respondents
Response %

According to the pie chart above, it was found that 70% of people know about food
conservation and impact positive on the restaurant Moldova, whereas 10% it has not much
impact.
Question 7: What do you consider to be the most effective way to reduce food wastage?
a) Menu planning
b) Demand forecasting
c) Adequate food storage (fridges, dry store, enough containers)
d) Labour skills set (kitchen staff and front of the house)
e) Offer different portion sized dishes
Q 7 Number of
respondents
Total
respondent
s
Response %
Menu planning 3
10
30
Demand forecasting 4 40
Adequate food storage 1
Labour skills set 1 10
Offer different portion sized
dishes
1 10
Yes No
0
10
20
30
40
50
60
70
80
Number of respondents
Total respondents
Response %

Figure 7
According to the pie chart above, it was found that 40% of people consider to be the most
effective way to reduce food wastage is demand forecasting, 30% menu planning, 10%
labour skills, adequate food storage and offer different portion sized dishes.
Question 8: In long terms, does this project on food conservation needs to continue?
a) Depends on the outcome of the project, if positive, then the project should be
scaled up further
b) Depends on the way project is handled and is beneficial for the company or not.
Q 8 Number of
respondents
Total
respondents
Response %
Depends on the outcome of the
project, if positive, then the
project should be scaled up
further
6 10 60
Depends on the way project is
handled and is beneficial for the
company or not.
4 40
Menu planning
Demand forecasting
Adequate food storage
Labour skills set
0
5
10
15
20
25
30
35
40
45
Number of respondents
Total respondents
Response %

Figure 8
According to the pie chart above, it was found that 60% of people need to continue the project
on food conservation in depends on the outcome of the project, if positive, then the project
should be scaled up further, whereas 40% depends on the way project is handled and is
beneficial for the company or not.
Question 9: Do you think, that in long term CSR project on food conservation will be helpful
for society as well?
a) Yes
b) No
Q 9 Number of
respondents
Total
respondents
Response %
Yes 8 10 80
No 2 20
Figure 9
Depends on the outcome of the project, if positive, then the project should be scaled up further
Depends on the way project is handled and is beneficial for the company or not.
0
10
20
30
40
50
60
70
Number of respondents
Total respondents
Response %

According to the pie chart above, it was found that 80% of people consider in long term CSR
project helpful for society, whereas 20% not.
Question 10: Focus on food management waste issue will improve Moldova’s Restaurant
efforts towards sustainability?
a) Yes
b) No
Q 10 Number of
respondents
Total
respondents
Response %
Yes 100 10 100
No 0 0
Figure 10
According to the pie chart above, it was found that 100% of people consider Focus on food
management waste issue will improve Moldova’s Restaurant efforts towards sustainability.
Yes No
0
10
20
30
40
50
60
70
80
90
Number of respondents
Total respondents
Response %
Yes No
0
20
40
60
80
100
120
Number of respondents
Total respondents
Response %

Appropriate tools and techniques
There are some tools and techniques which is used by the researchers so that they can
be able to do proper research and there are some tools and techniques which can be used are:
Quantitative data- It a collection of information which is related to the qualities in which the
information can measured and it can be written in the form of numbers and symbols, etc.
quantitative data can be collected through:
 Sample survey- In this method company divide small parts and then they do survey
on that part of people which would help in gathering information (Shattock, 2010).
 Census- This is a part in which the data or a information is being collect from each
and every part.
 Administration data- In the data is being collect by the day to day activities which is
being performed in the organisation.
Qualitative data- This data is hard then the quantitative data, this is done directly by the
researcher and this helps in finding out in depth.
 Personal interview- This is a tool which helps in collecting data from people
personally, by face to face interview, telephonic or from any other way. These
informations are being recorded so that they can be able to use it when ever they
needed.
 Observation- In this the information is being collected with the help of observing
things by providing some situation to the people or group of people or with any other
thing (Sparrow, 2012).
 Questionnaire- In the some questions are being prepared so that they can ask people
about it and they can get answers by different people which will help the researcher to
know what all changes are to done etc.
Conclusion and recommendations related to the survey study
There are some strategies which can help the firm to get proper plans and help in
making their customers satisfied by there products and services.
 Charity- This helps the firm in doing some good and social work, this also help in
making society aware about the company.

 Social welfare- The firm has to follow all the rules and regulation which is essential
for the benefit of society to keep good environment over there, it is important for a
firm to keep society happy.
 Better workforce- If a firm is having good and hard working employees then it will
bee very beneficial for the firm as that can make them achieve success in market
places (Velu and Stiles, 2013).
 Communication- In firm it is essential to follow better communication process which
would help them in transferring required information to all the people.
 Awareness- For a company it is important to have proper channels to pass the
informations and to follow all the required message and it is beneficial for them to
have proper awareness to all.
The research is being performed with the help of survey which helped in knowing about the
actual market area. There are some process in project which helps in evaluating the
management plan:
Designing and planning the evaluation plan:
 The question which are asked to people should be related to what they have to know
about.
 The aim of the study should be every clear.
 It is very essential to make suer about the stakeholders.
 Important to know about accurate methods, tools and techniques (Ward, 2016).
Gathering of information- This is that process which use to go through all the process with
its end.
Analysing the information- The conclusion which is done in the project should be accurate
to the topic which is provided.
There are many methods by which researcher can be able to collect the appropriate
data which is required in the project. By this one can know about the topic which is being
researched in this. This report had helped me to knowing about the methods and different
tools which are used in this research. I even learned to make questionnaire and the process of
making graphs and all this research made me learn many things and while doing this research
I faced many problems but learned many new things.

CONCLUSION
In this report we have concluded about how one can successfully manage a business
with various aspects of the management and the and also considered all the data collection
methods and the questionnaire as to know about the market of the surroundings. Strategic
plan is to make of the organization without the means of putting them in the place.
implementation is the important part of the strategic planning process if the organization
wants make an strategic plan then they have to include the implementation plan in it so that
they can achieve it. the implementation plans are different from the organization to the other
organization. we also discussed about the work break down structure and the Gantt chart. the
company has to follow of the planning process so that they can been able to do there project
properly and they can making all things in an proper manner so that they can achieve their
goals and objectives.

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Online
Project management diamond template. 2015 [online]. Available through :
<http://2020projectmanagement.com/2013/05/an-introduction-to-project-
management/>. [Accessed on 25th April 2017]