Managing Successful Business Projects

3 LITERATURE REVIEW5 P2 Produce a project management plan 5 P3 Produce a work breakdown structure and a Gantt chart 7 TASK 2: 9 P4 Carry out small-scale research by applying qualitative and quantitative research methods.9 TASK 313 P5 Analyse research and data using appropriate tools and techniques 13 Theme 1: Concept of globalisation13 P6 Communicate appropriate recommendations as a result of research and data analysis to draw valid and meaningful conclusions 16 TASK 417 P7 Reflect on the value

Managing Successful Business
Projects

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Devise project aims and objectives for a chosen scenario................................................3
LITERATURE REVIEW................................................................................................................5
P2 Produce a project management plan..................................................................................5
P3 Produce a work breakdown structure and a Gantt chart....................................................7
TASK 2: ..........................................................................................................................................9
P4 Carry out small-scale research by applying qualitative and quantitative research methods. ....9
TASK 3..........................................................................................................................................13
P5 Analyse research and data using appropriate tools and techniques................................13
Theme 1: Concept of globalisation......................................................................................13
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions...............................................................................16
TASK 4..........................................................................................................................................17
P7 Reflect on the value of undertaking the research to meet stated objectives....................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

INTRODUCTION
Globalisation is the process of interaction and integration among the people, companies
and governments worldwide. In economies terms, it describes an interdependence of nation
around the globe through free trade. It is a social, cultural, political and legal phenomenon which
helps in company to gain competitive advantages through the globalisation. By this company can
buy raw materials in lower rate because of the removable tariffs. The present report is based on
NESTLE, which is the world largest organization, founded in 1866 by Henri Nestle and their
headquarters in Vevey, Switzerland. This company deals with the baby food product, coffee,
dairy products, confectionery and so on (Ahmed Dine Rabeh, Jimenez-Jimenez and Martínez-
Costa, 2013). In the present case study, the Nestle policy deals in a recruitment and selection,
training and development, remuneration etc. the company want to enhance their business
globally and also want to select or recruit good candidates, in order to improve the method of
selection and recruitment process at internationally. This report is going to be discussed about
the aims and objectives which is provided in different scenario. Along with this, scope and
project management plan with the Gantt chart and Work Break down structure is going to be
discussed. Lastly the report will be ended by recommendation to the company and evaluating the
reflection part for completing the project report.
TASK 1
P1 Devise project aims and objectives for a chosen scenario.
Globalisation is the process in which people, ideas and goods spread across the
worldwide. This term is mainly used in references to create an integrated global economy which
is marketed by free trade, the free flows of capital and corporate use of foreign labour market in
order to increase returns. Globalisation is very helpful term for each and every organisation
which helps in making good profits and returns in an effective manner. It also described the
concepts about the recruiting of good candidates in external countries. Therefore, the process of
selection and recruitment is done by companies carefully in order to select right candidates for
right job ( Crane and Matten, 2016). If the companies are not able to do this then they fail in

doing and can face many problems such as financial losses, wastage of time and good company
image in front of the candidates. In the context of Nestle, it is a Swiss transactional food and
drink company and their products include in breakfast cereals, coffee and tea, frozen food, dairy
products etc. As Nestle believes on employees are given opportunities for life time learning and
right candidates must be hired to increase organisation's productivity. Therefore, nestle has
initiated in order make different policies like remuneration, training and development, strong
leadership skills and on the job or off the job trainings for increment their employee’s
performance level in a efficient manner.
Background of research
Nestle was formed in 1905 through the merger of Anglo-Swiss milk company,
founded in 1866 by brothers George and Charles page and Farine Lactee Henri Nestle. It is a
world largest food company which serves their food globally. This company deals with lot
of food items such as medical food, baby food, ice-cream, pet foods and snacks etc. As the
Nestle providing their food products globally so that it is important for them in order to
make good brand image in front of the customers (Den Hertog, Van der Aa, and De Jong,
2010). It is also important for company to recruit or select good candidates for the job as
employees are very helpful for an organisation in achieving the goals and objectives in a
effective manner. In order to making its employees beneficial for the company, so that
Nestle is working upon trainings, recruitment process and remuneration. Therefore, top level
management of the company has conducted different research for identifying the various
problems due to hire good candidates.
Aim : “To determine how multinational companies improve their recruitment, selection and
training of their employees at global scale”
Objectives :
 To understand the concept of Globalisation in terms of recruitment and selection.
 To determine the various ways, by which Nestle can improve their training, selection and
recruitment process of employers at global scale.
Questions:
 How globalisation concept is associated with the recruitment and selection?
 How the various ways can be determined to improve training, selection and recruitment
process of employers at global scale?

LITERATURE REVIEW
Globalisation is one of the biggest concept for business in the world, as this help
organisations in expanding their business from out of the box and also in different nations. For
organisation it is very important factor, as this help them in increasing their sales, revenue and
also their profits. This is a factor that affect recruitment and selection methods used by
organisations, so that they can hire employees and make work force which is very much skilled
and have capability to complete their tasks. As, an organisation performing their activities in
single nation have to hire employees only for nation in which they are performing their
operations, where as while they start performing their operations in more than one nation, then it
change their process of selection and have to hire employees according to demands in different
nations. Along with this, it affect the selection and recruitment process of that organisation and
they have to hire new employees along with new skills and of different culture, so that they can
make work force which is capable in different types of work. This also help them in performing
different tasks in very effective manner, and also lead organisation in improving their
profitability and revenues. Nestle is one of the biggest and leading organisation in the world of
coffee distribution. They use to provide their products and services in different parts of world,
and are known as one of the most loving coffee product in the world. Therefore, it is very
important for them to provide proper training and development sessions to their employees, so
that their skills and performance get improved. Therefore, it is very much essential for them to
adopt some specific and appropriate ways, so that they can improve their training and
development process at global level. There are many ways to improve training, selection and
recruitment process in which the firm can improve by defining the position and who they need to
fill it, Ask the straightforward and relevant questions in the training sessions by your superiors,
and while recruiting and selecting the applicants for the job they must ask relevant questions in
the interview, along with this they can test their candidates and also can improve by developing
and establishing the selection committee. In addition with this this can also improve by building
the workplace culture that attracts full time and contingent employees.
P2 Produce a project management plan
The project management plan is a formal document that defines how the project is
monitored, implemented, planned, controlled and executed. This project management plan will
include all the necessary and relevant information of the project ( Eckerson, 2010). The purpose

of this plan is the written document that is used by everyone who is interconnected with the
project to get all the details about the project. This is the collection of subsidiary plans and
baselines which includes the following points, describe as below - Cost : This is the term used by the project manager who determine how much fund is
required to complete this research project. The mangers of Nestle will identify how much
money is required for achieving the goal of this project. They will use the tools which are
needed in this project, by the estimation of the cost. In respect of Nestle, the cost which is
required for increasing the recruitment process is estimated around 7000 pounds by the
investigator. Along with this, the cost which is estimated for the company to be approx
100000 pounds.
 Scope : Scope is referred to several aspects of growth and development. This is the
factor which help in explaining different opportunities which are available for them
in present and future. For increasing the productivity and profitability of an
organisation, it is very important for them to have some effective and efficient
strategic plans. It is important for manager of Nestle to make and apply some
effective strategic plan so that their functioning and performance get improved in
effective manner ( Gebauer, Edvardsson and Bjurko, 2010). Along with this,
implementation of strategic plans avails ample number of opportunities for
organisation, by which they can develop themselves. This research will help manager
of Nestle in gaining knowledge that how will they improve their strategic plans by
which performance get improved.
 Time : For completion of any project, it is very important for organisation to take
care about the time that will get used in it. According to researcher the time which is
required for completing the research in effective manner is about 50 days. Whereas,
the time which is required by the manager of Nestle to implement their strategic
plans, by which their profit get improved is about 9 months to 1 year.
 Quality : When it comes to quality, it is necessary for the researcher to keep in mind
that they must make the research report in very good quality. Along with this, it is
important for the manager of Nestle, to maintain the quality of their products and
services, while applying strategic plans in their system ( Incelli, 2013). This all will
lead them to improve their goodwill and brand image and help them in gaining some

competitive advantages. In present context, manager of Nestle must adopt some
effective recruitment process, so that they can hire capable employees in their
organisation. Also, they can use internal and external recruitment process for
selecting candidates, which can help them in increasing their productivity.
 Communication : Communication is a process which is used by organisations and
individuals for transferring thoughts and ideas. Proper communication strategy and
structure in an organisation help them in making proper flow of information among
employees, by which employees can give their ideas and suggestions for improving
the working of them. Also, it helps in finding the the errors and mistakes that are
done by employees in any process, so that it can get improved. Manager of Nestle
can use better communication in their organisation, so that their employees get get
avail about the roles and responsibilities they must play in organisation. This also
help employees in getting opportunities for developing themselves.
 Risk : This is the factor which give knowledge about the threats which a researcher
can face while completing the research ( Jones and Lubinski, 2012). Along with this,
it also help manager of Nestle in gaining knowledge about the probably threats which
their organisation can face while implementing strategic plans.
 Resources : The raw materials, that an organisation and researcher require for
accomplishing the project are known as resources. It is the duty of manager of
Nestle, to provide appropriate training and development sessions for their employees.
This will help them in improving their skills, so that they can perform in better
manner.
P3 Produce a work breakdown structure and a Gantt chart
Work breakdown Structure – This is the process of diving the complex and difficult
project into small tasks so that they can be achieved in an effective time frame. This
structure is used by the project manager which divide the large project into small segments
which can be simplified and solved easily ( Kankaanranta and Planken, 2010). This method
is used by the managers of the research project to modify the execution of the project. This
structure is not bounded for a specific field, it can be used in all type of projects.

(Source: created by the author)
Gantt Chart – This is a type of bar chart which is used to track the development of the entire
project. This chart tracks the task performed by different individuals and whole progress of
the project ( Lai and Ong, 2010). As in the similar way, this is not specified for a specific
field and can be apply in any project.

TASK 2:
P4 Carry out small-scale research by applying qualitative and quantitative
research methods.
To complete a research in an effective way, it is important to consider appropriate research
methodology so that the work can be ended in effective time frame. Utilization of right
methodologies at right time in a right way in the project leads the researcher to manage the
collected information and data in a serialized manner. There are two types of research
methodologies which are considered by the investigator, are explained below –
Qualitative : In this type of research methodology, the data is collected in the theoretical
manner, and this data is used by the investigator for the completion of the project ( Lin and
Chen, 2012). The method is mostly used to conduct the secondary research, where data can
be gathered using the sources like online web sites, articles, blogs, etc. The data which is

gather and collected in this research is already researched by any individual previously and
then the project is completed by using the information which is already achieved.
 Quantitative : In this type of research methodology, the data and information is
collected, analysed and then represented in the numerical form. The certain graph
and formulas are used in this type of research so that the data which is in
mathematical format can be deliver in a systematic manner. This research is mostly
used when the investigator has to do the research on some huge number of peoples or
targeted population.
So, by examining both research methodologies, the investigator will used the
qualitative research methodology for the current research project for getting knowledge and
understanding about the concepts and theories of objectives. This will be helpful for the
researcher in completing the research in cheap cost and in very less time. Along with this, in
this research report both qualitative method and quantitative methods are used by the
investigator for getting proper information and knowledge about the research topic.
Data collection : This is the process of collecting and gathering the relevant and
authentic data on a topic, so that the researcher can be able to complete the research project
in an effective manner. The methods of data collection which the researcher will used for
collecting the data are as follows -
 Primary research : In this type of method of data collection, the investigator is the
first one who is conducting research and collecting data on this topic ( Shang, 2012).
Therefore, in this the data can be collected by using direct sources such as survey,
questionnaire, focused groups, interview, etc. All these sources will help them in
collecting the all authenticated information, which can be helpful in competing the
research.
 Secondary research : In this type of method of data collection, the data is collected
from the source where information already exists on that particular topic. But as
compared to the primary research, this saves a lot of time and money in completing
the research. In this data can be collected by using different sources such as web
sites, articles, new paper, blogs, books, etc.(Difference Between Primary and
Secondary Data, 2019) .

As per this research, the investigator is going to use the secondary research for
completing the project, as this is very cheap in cost and takes less time in collecting the data.
Questionnaire : This section is consists of a formal paper which have many
questions and flexible answers, which are answered by the respondents ( Smith, 2011).
These questions are asked by the investigator for analysing the viewpoint of many peoples
on the research topic in very less time. In present research project, nestle has chosen 20
employees, which will give the answers of their questions.
Questionnaire
Q1) Do you know about the concept of globalisation?
a) Agree
b) Disagree
Q2) What are the advantages of giving training and development session to employer of Nestle?
a) Skills Improvement of employer
b) Achievement of goals and objectives
Q3) which challenge will be faced by Nestle while providing training and development sessions
to their employers ?
a) Need Fund and resources
b) Time consuming
Q4) Does adopting new strategies helps Nestle in hiring highly skilled employer ?
a) Agree
b) Disagree
Q6) Provide recommendation for the company Nestle for effective training and development
session ?

TASK 3
P5 Analyse research and data using appropriate tools and techniques
Theme 1: Concept of globalisation
Q 1) Do you know about the concept of globalisation? Frequency
a) Agree 15
b) Disagree 5
Interpretation : Globalisation is the process of expanding the business at global
scale for gaining higher profits. From the above graph, it has been interpreted that 15
respondents are aware about the concept of globalisation, and rest of the respondents does
not have adequate knowledge about global business environment.
Theme 2 : Advantages of providing training and development session to workers of
Nestle.
Q2) What are the advantages of giving training and development session to
employer of Nestle?
Frequency
Agree Disagree
0
2
4
6
8
10
12
14
16 15
5
Column B

a) Skills Improvement of employer 10
b) Achievement of goals and objectives 10
Interpretation : From the above graph, it has been interpreted that 10 respondents
answered that by appropriate training and development session to the employers of Nestle
can improve their skills. On the other hand, rest of the people thinks that this session is
beneficial in achieving goals and objectives.
Theme 3: Challenges face by Nestle
Q 3) which challenge will be faced by Nestle while providing training and
development sessions to their employers ?
Frequency
a) Need Fund and resources 12
b) Time consuming 8
Skills Improvement of employer
Achievement of goals and objectives
0
1
2
3
4
5
6
7
8
9
10
10 10
Column B

Interpretation : From the above-mentioned graph, it has been interpreted that
according to 20 respondents, the challenge faced by Nestle during training and development
session is that they need huge amount of fund. On the other hand, rest of the respondents
thinks that the main challenge is of time-consuming process.
Theme 4 : Strategies helps Nestle in hiring.
Q4. Does adopting new strategies helps Nestle in hiring highly skilled
employer ?
Frequency
a) Agree 10
b) Disagree 10
Need Fund and resources Time consuming
0
2
4
6
8
10
12
12
8
Column B

Interpretation: From the above graph, it has been interpreted that strategies and
plan of actions helps in developing business, hiring skilled talents. As 10 respondents out of
20 thinks that by acquiring new strategies company can gain the attention of employees, this
is because by using new strategies Nestle will make some changes in their employment
policies which leads to change in hiring process of them and also them in hiring skilful
employees. Whereas rest of 10 respondents thinks that these strategies will not help the
company in recruitment process.
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions
From the above conducted research, it has been analysed that, globalisation has very
vast concept, which help the company to enhance their sale in international market for
gaining higher profits and to remain competitive. Along with this, concept of globalisation
helps in recruitment and selection process. As, they attract or hire more highly skilled or
talented suitable candidates towards their vacant position in an organisation. On the other
hand, Nestle use different style and techniques which is totally different from other
companies. As it is helps in developing a skills or improves the skills of their employees in
Agree Disagree
0
1
2
3
4
5
6
7
8
9
10
10 10
Column B

order to accomplishment of goals and objectives. Further with this, company can improves
the efficiency of their employees which also makes a positive image of Nestle at market
place. In addition, with this, this is to recommend that improvement in the skills of
employees, help the nestle to improve the productivity and profitability. Along with this,
their skills can help the company in creating innovative ideas so that the quality of their
products can also be improved. Another suggestion is to recommend that Nestle can use
various strategies like training and development sessions for their worker, so that their
performance get improved and they can work better for attaining goals and objectives of
organisation.
TASK 4
P7 Reflect on the value of undertaking the research to meet stated objectives
The objectives of my research were to understand the concept of globalisation in
terms of recruitment and selection, along with this another objective was to analyse the
methods of selection and recruitment used at global level, also finding the importance of
training and development sessions were objective of this research. For achieving these
objectives, I have used both primary and secondary research method and make qualitative
and quantitative methods of data collection. This has helped me in gaining required
information which was important for me. These all helped me in gaining knowledge about
topic and objectives and also helped me in achieving objectives of research. While
conducting this research over Nestle, it helped me in gaining huge knowledge and also
helped in grooming my skills. Also, I have faced several problems, like due to lack of time, I
was not able to study the depth concepts of globalisation. Also lack in funds has fixed me in
problem, where I must perform other activities but was not able to do that because of no
fund. Also, many people were not taking me seriously and not giving proper information,
due to which the process of gaining information become very tough for me. In addition with
this, the other researcher is not take this objectives in their research report, that is why I make
this objectives in my research report. Along with this, it is very different and useful to achieve a
long term organisational goal and objectives. Role of recruitment and selections plays a very
important role at global level for attracting highly talented suitable candidates for fulfilling a

vacant position in an organisation. Also, I identified that training session helps in improving the
skills of an employees which also enhance their creativity and productivity in Nestle. .
CONCLUSION
From the above-mentioned research, it has been concluded that, there are ample
number of complex conditions which organisation must face while managing their
successful business projects. Whereas, globalisation is very important concept which
organisations in growing their business. This also help organisations in improving their
performance and leads to increase in profitability. There are number of things by which
research has been gone through by which organisation can attain their goals and objectives.
The report will also describe about the work break down structure and management plans.
Also, this report explains the different approaches and methods which are used by
researcher for completing the research. Also, a questionnaire is designed which helped in
gaining knowledge from different respondents.

REFERENCES
Books and Journal
Ahmed Dine Rabeh, H., Jimenez-Jimenez, D. and Martínez-Costa, M., 2013. Managing
knowledge for a successful competence exploration. Journal of Knowledge
Management. 7(2). pp.195-207.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Den Hertog, P., Van der Aa, W. and De Jong, M. W., 2010. Capabilities for managing service
innovation: towards a conceptual framework. Journal of service Management. 21(4).
pp.490-514.
Eckerson, W. W., 2010. Performance dashboards: measuring, monitoring, and managing your
business. John Wiley & Sons.
Gebauer, H., Edvardsson, B. and Bjurko, M., 2010. The impact of service orientation in
corporate culture on business performance in manufacturing companies. Journal of
Service Management. 21(2). pp.237-259.
Incelli, E., 2013. Managing discourse in intercultural business email interactions: a case study of
a British and Italian business transaction. Journal of Multilingual and Multicultural
Development. 34(6). pp.515-532.
Jones, G. and Lubinski, C., 2012. Managing Political Risk in Global Business: Beiersdorf 1914–
1990. Enterprise & Society. 13(1). pp.85-119.
Kankaanranta, A. and Planken, B., 2010. BELF competence as business knowledge of
internationally operating business professionals. The Journal of Business
Communication (1973). 47(4). pp.380-407.
Lai, J.Y. and Ong, C.S., 2010. Assessing and managing employees for embracing change: A
multiple-item scale to measure employee readiness for e-business. Technovation. 30(1).
pp.76-85.
Lin, A. and Chen, N.C., 2012. Cloud computing as an innovation: Percepetion, attitude, and
adoption. International Journal of Information Management. 32(6). pp.533-540.
Shang, S.S., 2012. Dual strategy for managing user resistance with business integration systems.
Behaviour & Information Technology. 31(9). pp.909-925.
Smith, A.D., 2011. Successfully managing manufacturing supplier integration and procurement
issues: case studies in recessionary environments. International Journal of Procurement
Management. 4(2). pp.121-138.
Online
Difference Between Primary and Secondary Data. 2019. [Online]. Available Through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>

Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
I have completed this project on “To
determine how multinational companies
improve their recruitment, selection and
training of their employees at global scale”
Yes
01.02.19 Yes, I am on track
07.02.19 Yes, I am on track
11.02.19 Yes, I am on track
16.02.19 Yes, I am on track
21.02.19 Yes, I am on track
28.02.19 Yes, I am on track
07.03.19 Yes, I am on track
18.03.19 Yes, I am on track
Yes
Any risks and / or issues identified?
 Did you identify risks/issues with a lack
of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
I have some issues such as limited
availability of time but it has also helped me
in improving my effectiveness in working.
No
19

Problems encountered
 What barriers did you face?
 How did you overcome them?
I faced obstacles related to communication
and also management of time.
To overcome such issues, I participated in
various activities which helped me to get
more opportunities in future.
New Ideas and change of project direction For completing whole research work I will
need around 14 more days.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I Felt that it was very useful and it will be of
great help for me from future prospective.
Yes
I worked with my full potential and this
proved very helpful for me as I was able to
develop my management and
communication skills.
I can work on increasing my team
management skills in coming weeks.
All these skills will be of great help for my
future growth and overall development.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Interpretation & data collection
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
20

Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
Main aim of this project is to “To determine how multinational companies improve their
recruitment, selection and training of their employees at global scale”
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
Yes, according to my views I have able to achieve successfully achieve set targets. Nestle's
management team also played a very important part while I was conducting this research.
This research will help them in developing effective policies and strategies when they want
to do expansion of their business in international market.
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
With skills of effective communication I completed this research more effectively. As I was
able to convince all respondents to provide me the needed information.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
While performing this research, investigator has to dealt with many issues related to
respondents behaviour, which is sometimes very negative as they feel that their time is
being wasted. To handle such situation, it is important to have proper communication while
information is being collected.
5. What did you learn from undertaking the project?
I have able to develop communication and team management skills while research was
being completed. Reason being this will be of great help to conduct research in future in
more effective manner.
21

6. How would you rate your performance as a management consultant leading the
project?
I will rate it 7 out of 10 number. I have put all my efforts to complete this research in more
effective manner.
7. What strengths and weakness of your performance did you identify?
My strength is time management skills which has helped me while I was doing this
research. There was a weakness also which is to manage and coordinate team in a way
that increases their overall productivity.
8. How will this inform and support your continuous professional development?
With team management skills I posses I will be able to find many opportunities in future,
which will help me in my overall growth & development. This research will help in
developing overall problem solving and communication skills
22