Project Management Report Template
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AI Summary
This assignment provides a detailed report on a project management task, which involves setting up the purpose and objectives of the organization. The report includes a template for performance review, where the learner is asked to evaluate their strengths and weaknesses as a management consultant leading the project. The learner must also identify problems that emerged during the project and how they were tackled. Additionally, the report assesses the learner's ability to communicate with others and their analytical skills.
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INTRODUCTION
Digital technology are identify as an electronic systems, tools, resources and devices that
process, store or generate data. These includes online games, social media and productivity
applications, multimedia, mobile devices, cloud computing and interoperable systems. All these
are highly essential and important for the development and success of the business entity at
global level. Digital technology is one of the significant element for the company because it
support small business in order to increase their growth and develop innovation in the
organisation (Adzic, 2011). In order to manage business project, company follow different
technology which support them to easily complete all work in given time period. This report is
based on Continental Consulting Limited which is a research and business consultancy firm in
London. This assignment includes aims and objectives and plan of project management. Gantt
chart and Work breakdown structure is also cover in this project. Data analysis and its
interpretation also a main part of this study. During implementation of research program
investigator play vital and effective role for identifying needs and wants of the customers in
successful manner which is also included in this project.
TASK 1
P1. Aim and objectives regarding application of digital technology
Digital technology in the business operations and activities play vital and important role
for the success and progress of company within predetermined period of time. It is more essential
part for business to achieve their long term goals and objectives (How digital technology could
benefit your business, 2017). Further it is essential for each and every firm to identify their
objectives and aims which help them to guide their all workforce in order to design their all tasks
and activities which contributes in achievement of wanted outputs. This report determined about
the impact of digital technology on the business functions and operations (Brady and Davies,
2014). Main objective of such report is to implementing the digitalisation for the growth of
organisation. In today's world, large number of the population are spend their time on social
media which benefited to the organisation to maximise their sales and revenues as well as gain
competitive advantages.
Background of the project: Continental Consulting Limited is a research and business
consultancy organisation which is headed by Mario Bindas as a CEO. Main business of such
1
Digital technology are identify as an electronic systems, tools, resources and devices that
process, store or generate data. These includes online games, social media and productivity
applications, multimedia, mobile devices, cloud computing and interoperable systems. All these
are highly essential and important for the development and success of the business entity at
global level. Digital technology is one of the significant element for the company because it
support small business in order to increase their growth and develop innovation in the
organisation (Adzic, 2011). In order to manage business project, company follow different
technology which support them to easily complete all work in given time period. This report is
based on Continental Consulting Limited which is a research and business consultancy firm in
London. This assignment includes aims and objectives and plan of project management. Gantt
chart and Work breakdown structure is also cover in this project. Data analysis and its
interpretation also a main part of this study. During implementation of research program
investigator play vital and effective role for identifying needs and wants of the customers in
successful manner which is also included in this project.
TASK 1
P1. Aim and objectives regarding application of digital technology
Digital technology in the business operations and activities play vital and important role
for the success and progress of company within predetermined period of time. It is more essential
part for business to achieve their long term goals and objectives (How digital technology could
benefit your business, 2017). Further it is essential for each and every firm to identify their
objectives and aims which help them to guide their all workforce in order to design their all tasks
and activities which contributes in achievement of wanted outputs. This report determined about
the impact of digital technology on the business functions and operations (Brady and Davies,
2014). Main objective of such report is to implementing the digitalisation for the growth of
organisation. In today's world, large number of the population are spend their time on social
media which benefited to the organisation to maximise their sales and revenues as well as gain
competitive advantages.
Background of the project: Continental Consulting Limited is a research and business
consultancy organisation which is headed by Mario Bindas as a CEO. Main business of such
1
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enterprise is re-engineering process and potential customers include SMEs manufacturing
companies located in London. In recently, such organisation has felt that the business is state lost
to challengers in the industry where company still not making adequate efforts in order to
upgrade or modify the business process which is happen to be the core weaknesses and many
other innovative entity have arise with lot much new ideas are capturing the market in successful
manner. In order to overcome such weakness and issue CEO of the company develop digital
technology in their business activities and functions which benefited to them to easily
accomplish their long term targets (Drucker, 2012). The various type of variation which they
needed to bring in enterprise is regarding establishment of useful channels of distribution,
application of online system of company to attract different number of customers. It is also
beneficial to grab all the possibility which are accessible after implementation of digitalisation.
Research Aim: “Impact of digital technology supporting small business growth and innovation:
A case study of Continental Consulting Limited”
Research Objectives: It is a main part of the research which is prepared by the researcher with
aim to implementing digital technology in the business activities and operation. There are some
another objectives of research which are shown as below:
To examine the transformative potential of digital technology.
To focus on the technology application and usage that has been disruptive or
transformative but also replicable for other enterprise with low barriers to uptake.
To emphasis on the utilisation and uptake of digitalisation in connection to a number of
specific challenges. To explore the all barriers and enablers to embedding, using and adopting technology
within an enterprise.
Research Questions: This part of the research which is mainly based on the research objectives.
Thus it is important for the investigator to design an effective questions which support the
organisation to maximise their growth and develop innovation in the enterprise. Some questions
of research are explain as below:
Q1) What are the changes taking place in business operation by adopting digital technology?
Q2) Whether there is requirement of any learning program for employee of Continental
Consulting Limited?
Q3) What are the perception of employees due to changes in digital technology?
2
companies located in London. In recently, such organisation has felt that the business is state lost
to challengers in the industry where company still not making adequate efforts in order to
upgrade or modify the business process which is happen to be the core weaknesses and many
other innovative entity have arise with lot much new ideas are capturing the market in successful
manner. In order to overcome such weakness and issue CEO of the company develop digital
technology in their business activities and functions which benefited to them to easily
accomplish their long term targets (Drucker, 2012). The various type of variation which they
needed to bring in enterprise is regarding establishment of useful channels of distribution,
application of online system of company to attract different number of customers. It is also
beneficial to grab all the possibility which are accessible after implementation of digitalisation.
Research Aim: “Impact of digital technology supporting small business growth and innovation:
A case study of Continental Consulting Limited”
Research Objectives: It is a main part of the research which is prepared by the researcher with
aim to implementing digital technology in the business activities and operation. There are some
another objectives of research which are shown as below:
To examine the transformative potential of digital technology.
To focus on the technology application and usage that has been disruptive or
transformative but also replicable for other enterprise with low barriers to uptake.
To emphasis on the utilisation and uptake of digitalisation in connection to a number of
specific challenges. To explore the all barriers and enablers to embedding, using and adopting technology
within an enterprise.
Research Questions: This part of the research which is mainly based on the research objectives.
Thus it is important for the investigator to design an effective questions which support the
organisation to maximise their growth and develop innovation in the enterprise. Some questions
of research are explain as below:
Q1) What are the changes taking place in business operation by adopting digital technology?
Q2) Whether there is requirement of any learning program for employee of Continental
Consulting Limited?
Q3) What are the perception of employees due to changes in digital technology?
2
Q4) What are the barriers faced by managers due to change in technology?
P2. Project management plan
It is a type of formal document which is used by manager in order to handle project
execution in a proper manner. It document the actions which is necessary to prepare, coordinate,
integrate and define the different activities of planning (Du, Leten and Vanhaverbeke, 2014).
Such plan of project management that defines how the projects is monitored, executed, closed
and controlled. It is also known as communication vehicles for seeing main stakeholders
exchange a knowing of the project. It is the role and responsibility of project manager to prepare
an effective project management plan that help the business to identify cost, time, risk and many
which are rise in completion of project. There are different components which are highly needed
in order to prepare project management plan which are determined as below:
Scope: Project scope is large which is essential and beneficial for the Continental
Consulting Limited in order to accomplish their long term targets and objectives in given time
period. In successfully implement project in business, company use digital technology which
support them to increase their growth and development within predetermined time duration
(Evans and Johnson, 2013). As it deep in scope which assist in enhancement of all aspects which
are related with the organisation such as administration, production, distribution, promotion and
expansion with the apply of digitalisation.
Cost: It is another part of project management plan in which project manager of the
company play vital role for identifying the cost of project. It is highly needed by the business to
implement the digitalisation in an effective and efficient manner which support an enterprise to
maximise their growth and development. In the implementation process of digital technology
some amount of the cost are incurs which is give by company (Gambles, 2017). An initial level
of such process that needs maximum amount of sales in different aspects such as development of
different departments, training and development program for the employees and many other. All
these are essential for the workforce to increase their competency and skills about the
digitalisation. In this project manager prepare a budget which shown total amount in completion
of project, it is explained as below:
Total forecasted budget
Particular 2017-18($)
3
P2. Project management plan
It is a type of formal document which is used by manager in order to handle project
execution in a proper manner. It document the actions which is necessary to prepare, coordinate,
integrate and define the different activities of planning (Du, Leten and Vanhaverbeke, 2014).
Such plan of project management that defines how the projects is monitored, executed, closed
and controlled. It is also known as communication vehicles for seeing main stakeholders
exchange a knowing of the project. It is the role and responsibility of project manager to prepare
an effective project management plan that help the business to identify cost, time, risk and many
which are rise in completion of project. There are different components which are highly needed
in order to prepare project management plan which are determined as below:
Scope: Project scope is large which is essential and beneficial for the Continental
Consulting Limited in order to accomplish their long term targets and objectives in given time
period. In successfully implement project in business, company use digital technology which
support them to increase their growth and development within predetermined time duration
(Evans and Johnson, 2013). As it deep in scope which assist in enhancement of all aspects which
are related with the organisation such as administration, production, distribution, promotion and
expansion with the apply of digitalisation.
Cost: It is another part of project management plan in which project manager of the
company play vital role for identifying the cost of project. It is highly needed by the business to
implement the digitalisation in an effective and efficient manner which support an enterprise to
maximise their growth and development. In the implementation process of digital technology
some amount of the cost are incurs which is give by company (Gambles, 2017). An initial level
of such process that needs maximum amount of sales in different aspects such as development of
different departments, training and development program for the employees and many other. All
these are essential for the workforce to increase their competency and skills about the
digitalisation. In this project manager prepare a budget which shown total amount in completion
of project, it is explained as below:
Total forecasted budget
Particular 2017-18($)
3
Implementing technology cost 17000
Promotional expense 7000
Advertisement expense 5500
Catalogues 1800
Training charges 7500
Total cost 38800
Time: It is another necessary and foremost element of project management plan. This
part of plan provide essential and accurate information regarding completion of project time. It is
needed by the company during implementation of digital technology in the organisation. In this,
Continental Consulting Limited apply Critical path approach which render accurate and relevant
data to the company in order to complete all activities and tasks within given time (Hillson,
2017). Such tool give opportunity or chances to the business management to assign the duties to
various employees of enterprise for wind up of project paths within preset of period. Critical
paths of the project which are shown as below:
Quality: It is another and effective way of project management plan which is extremely
significant for the company to keep their strong position at marketplace. In this role and
responsibility of business manager is to render better quality in their services which benefited to
4
Promotional expense 7000
Advertisement expense 5500
Catalogues 1800
Training charges 7500
Total cost 38800
Time: It is another necessary and foremost element of project management plan. This
part of plan provide essential and accurate information regarding completion of project time. It is
needed by the company during implementation of digital technology in the organisation. In this,
Continental Consulting Limited apply Critical path approach which render accurate and relevant
data to the company in order to complete all activities and tasks within given time (Hillson,
2017). Such tool give opportunity or chances to the business management to assign the duties to
various employees of enterprise for wind up of project paths within preset of period. Critical
paths of the project which are shown as below:
Quality: It is another and effective way of project management plan which is extremely
significant for the company to keep their strong position at marketplace. In this role and
responsibility of business manager is to render better quality in their services which benefited to
4
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them to maximise customer base in the organisation (Jeston, 2014). It is attained through
appointment of knowledgeable team member with an enterprise which lead in optimum
utilisation of advanced technology. In this manger require to conduct an effective market
research with purpose to identifying the preferences of audience, market trends, strategies and
policies of competitors etc. all these are renders the chances is to build their unique strategies and
activities to deal with the trends of market and bring modification in the service quality.
Risk: This part of project management plan assist the company in determination of
actual risks which are happen with the development of digitalisation. It is the role of Continental
Consulting Limited manger to identify such kind of risks. The potentials risk which are mainly
related with the requirement of training, poor knowledge, employees support, lack of fund and
many other (Keil, Lee and Deng, 2013). All these are hinder on the performance and profitability
of company in direct manner. In order to overcome such type of risk business entity arrange
different kind of training and development program, find out various sources of fund and many
other beneficial mode.
Communication: This factor support the enterprise to increase awareness among entire
workforce about the business process, services, structure and so on. It render better chances is to
take the help of workforce and arrange their all operations in achievement of wanted outcomes.
Through application of advanced technology the connection and communication with person to
community is also maximise via utilisation of different tools of digital technology such as social
media, internet and many other (Klinger et. al., 2011). All these are highly essential for the
company to maximise their growth and sales within predetermined period of time.
Resources: It is another useful and valuable way of the project management plan which
is important for the manager to analysis appropriate resources. This part includes various data
regarding the resources which are highly required for the implementation of digital technology in
the business entity effectively. There are some resources which are needed such as human
capitals, funds, knowledgeable workforce and many other.
P3 Work breakdown structure and a Gantt chart
Work break down structure: It is a type of structure which is mainly dividing the work
and task in the hierarchical way so that the team of project that can manage all activities in an
easy manner. Through such structure, the management team of Continental Consulting Limited
is capable in order to recognise all detail of section which can assist the team member to
5
appointment of knowledgeable team member with an enterprise which lead in optimum
utilisation of advanced technology. In this manger require to conduct an effective market
research with purpose to identifying the preferences of audience, market trends, strategies and
policies of competitors etc. all these are renders the chances is to build their unique strategies and
activities to deal with the trends of market and bring modification in the service quality.
Risk: This part of project management plan assist the company in determination of
actual risks which are happen with the development of digitalisation. It is the role of Continental
Consulting Limited manger to identify such kind of risks. The potentials risk which are mainly
related with the requirement of training, poor knowledge, employees support, lack of fund and
many other (Keil, Lee and Deng, 2013). All these are hinder on the performance and profitability
of company in direct manner. In order to overcome such type of risk business entity arrange
different kind of training and development program, find out various sources of fund and many
other beneficial mode.
Communication: This factor support the enterprise to increase awareness among entire
workforce about the business process, services, structure and so on. It render better chances is to
take the help of workforce and arrange their all operations in achievement of wanted outcomes.
Through application of advanced technology the connection and communication with person to
community is also maximise via utilisation of different tools of digital technology such as social
media, internet and many other (Klinger et. al., 2011). All these are highly essential for the
company to maximise their growth and sales within predetermined period of time.
Resources: It is another useful and valuable way of the project management plan which
is important for the manager to analysis appropriate resources. This part includes various data
regarding the resources which are highly required for the implementation of digital technology in
the business entity effectively. There are some resources which are needed such as human
capitals, funds, knowledgeable workforce and many other.
P3 Work breakdown structure and a Gantt chart
Work break down structure: It is a type of structure which is mainly dividing the work
and task in the hierarchical way so that the team of project that can manage all activities in an
easy manner. Through such structure, the management team of Continental Consulting Limited
is capable in order to recognise all detail of section which can assist the team member to
5
accomplish all task in an effective manner (Lambert and Enz, 2012). This is essentially the
outline structure which helps the project management team in order to understand the further
department in the project.
6
outline structure which helps the project management team in order to understand the further
department in the project.
6
Gantt Chart: It is identify as an useful and effective technique which shows all tasks or
activities which is perform against time period. It is also called as a visual project presentation
where entire activities and tasks are displayed and broken down on a chart which creates it is not
hard to interpret and understand (Lin and Chen, 2012). It is a more popular and famous technique
in project management which is drills down all activities, it require to be finished by a actual
time duration. It is more essential tool for the Continental Consulting Limited in order to
complete all work in given time period. Thus, it support the organisation to maximise their sales
and revenues within preset time.
7
activities which is perform against time period. It is also called as a visual project presentation
where entire activities and tasks are displayed and broken down on a chart which creates it is not
hard to interpret and understand (Lin and Chen, 2012). It is a more popular and famous technique
in project management which is drills down all activities, it require to be finished by a actual
time duration. It is more essential tool for the Continental Consulting Limited in order to
complete all work in given time period. Thus, it support the organisation to maximise their sales
and revenues within preset time.
7
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8
All these are essential tool for the Continental Consulting Limited to increase performance and
productivity of business organisation. It is also useful for the organisation to maximise their
turnover and sales within predetermined period of time. In this all activities are divided by the
manager among entire workforce that help in the achievement of long term growth and success
in a successful manner.
TASK 2
P4 Small scale research by application of qualitative and quantitate methods
Research is one of the important and essential part for the each and every organisation
which support the Continental Consulting Limited to identify basic needs and wants of the
clients. These information are mainly related with the process, products, services and changes in
the digital technology (Morris and Geraldi, 2011). All these are valuable and useful elements for
the achievement of desired objectives. Research is classified into different parts which are
explain as below:
Qualitative Research: It is a primarily exploratory types of research which is applied to
gain a better understanding of underlying motivations, opinions, and reasons (Introducing
Research Methods, 2016). It renders insights into the issue or supports to implement hypotheses
and an effective idea for latent quantitative research. It is also followed to uncover ways in
opinion and through and dive long into the issue. In this sample size which is not large and
respondent are chosen to fulfil a allotted quota.
Quantitative research: It is also used by the researcher with motive to quantify issues by
mode of creating numerical information that can be communicated into useful data point (Nair,
Malhotra and Ahire, 2011). It is followed to quantify behaviour, opinions, attitudes and many
other defined variables as well as generalize outputs from a maximum sample population. Such
type of research method uses measurable information to implement facts and not cover patterns
in investigation. This methods includes consists different ways of surveys such as paper, online,
9
productivity of business organisation. It is also useful for the organisation to maximise their
turnover and sales within predetermined period of time. In this all activities are divided by the
manager among entire workforce that help in the achievement of long term growth and success
in a successful manner.
TASK 2
P4 Small scale research by application of qualitative and quantitate methods
Research is one of the important and essential part for the each and every organisation
which support the Continental Consulting Limited to identify basic needs and wants of the
clients. These information are mainly related with the process, products, services and changes in
the digital technology (Morris and Geraldi, 2011). All these are valuable and useful elements for
the achievement of desired objectives. Research is classified into different parts which are
explain as below:
Qualitative Research: It is a primarily exploratory types of research which is applied to
gain a better understanding of underlying motivations, opinions, and reasons (Introducing
Research Methods, 2016). It renders insights into the issue or supports to implement hypotheses
and an effective idea for latent quantitative research. It is also followed to uncover ways in
opinion and through and dive long into the issue. In this sample size which is not large and
respondent are chosen to fulfil a allotted quota.
Quantitative research: It is also used by the researcher with motive to quantify issues by
mode of creating numerical information that can be communicated into useful data point (Nair,
Malhotra and Ahire, 2011). It is followed to quantify behaviour, opinions, attitudes and many
other defined variables as well as generalize outputs from a maximum sample population. Such
type of research method uses measurable information to implement facts and not cover patterns
in investigation. This methods includes consists different ways of surveys such as paper, online,
9
kiosk and mobile and many other like face-to-face interviews, longitudinal studies, systematic
observations and many other.
Both types of research are useful and valuable for the Continental Consulting Limited to
recognise needs and wants of the customers (Špundak, 2014). Thus, it help them to maximise
customer base in the organisation as well as accomplish long term objectives and targets within
predetermined time duration. In this sample size is selected 40 which is taken into such type of
research. This research help the business to meet with their research objectives and gain
competitive advantages within an organisation.
Questionnaire
Name
Gender
Age
Q1. Does implementation of digitalisation impacts the business operations and activities of
Continental Consulting Limited?
Yes
No
Q2. Which type of digital technology support the most to Continental Consulting Limited to
increase growth and develop innovation in the organisation?
E-commerce
IT software's
Wireless technologies
Cloud techniques
Q3) What are the changes taking place in business operation by adopting digital technology?
Improvement in performance
Reduction in defects
Optimise uses of resources
Q4) Whether there is requirement of any learning program for employee of Continental
Consulting Limited?
Yes
No
Q5) What are the perception of employees due to changes in digital technology?
10
observations and many other.
Both types of research are useful and valuable for the Continental Consulting Limited to
recognise needs and wants of the customers (Špundak, 2014). Thus, it help them to maximise
customer base in the organisation as well as accomplish long term objectives and targets within
predetermined time duration. In this sample size is selected 40 which is taken into such type of
research. This research help the business to meet with their research objectives and gain
competitive advantages within an organisation.
Questionnaire
Name
Gender
Age
Q1. Does implementation of digitalisation impacts the business operations and activities of
Continental Consulting Limited?
Yes
No
Q2. Which type of digital technology support the most to Continental Consulting Limited to
increase growth and develop innovation in the organisation?
E-commerce
IT software's
Wireless technologies
Cloud techniques
Q3) What are the changes taking place in business operation by adopting digital technology?
Improvement in performance
Reduction in defects
Optimise uses of resources
Q4) Whether there is requirement of any learning program for employee of Continental
Consulting Limited?
Yes
No
Q5) What are the perception of employees due to changes in digital technology?
10
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Positive
Negative
Q6) What are the barriers faced by managers due to change in technology?
Cost
Time
Conflict
Q7). Does use of Digitalisation helps Continental Consulting Limited to enhance profitability
and performance?
Yes
No
Q8). In which area of Continental Consulting Limited require to develop digital technology
first?
Distribution
Promotional
communication
Q9. Does digitisation supports Continental Consulting Limited to expand their business
operations?
Agree
Disagree
Q10. Provide their own opinion to cope with challenges of digital technology?
TASK 3
P5 Research and data using appropriate techniques and tools
In such report, investigator use primary method which is most appropriate tool for the
company to easily determine needs of customers. For this motive, researcher prepare a
questionnaire which include various through and single one is chosen by the respondents
according to their choice. There are different tools of research such as research design,
philosophy, data collection, data analysis, limitation and many other that are use by the
researcher in an appropriate manner. In this selected respondents are 40 out of total populations.
11
Negative
Q6) What are the barriers faced by managers due to change in technology?
Cost
Time
Conflict
Q7). Does use of Digitalisation helps Continental Consulting Limited to enhance profitability
and performance?
Yes
No
Q8). In which area of Continental Consulting Limited require to develop digital technology
first?
Distribution
Promotional
communication
Q9. Does digitisation supports Continental Consulting Limited to expand their business
operations?
Agree
Disagree
Q10. Provide their own opinion to cope with challenges of digital technology?
TASK 3
P5 Research and data using appropriate techniques and tools
In such report, investigator use primary method which is most appropriate tool for the
company to easily determine needs of customers. For this motive, researcher prepare a
questionnaire which include various through and single one is chosen by the respondents
according to their choice. There are different tools of research such as research design,
philosophy, data collection, data analysis, limitation and many other that are use by the
researcher in an appropriate manner. In this selected respondents are 40 out of total populations.
11
Theme 1: Impact of Digitalisation
Q1. Does implementation of digitalisation
impacts the business operations and activities
of Continental Consulting Limited?
Frequency
Yes 25
No 15
Interpretation: As per this graph that determined about the impacts of digital technology
on business operations and activities. In this 25 out of 40 respondents are say yes about this
concept and 15 are not agree regarding this.
Theme 2: Types of Technology
Q2. Which type of digital technology support
the most to Continental Consulting Limited to
increase growth and develop innovation in the
organisation?
Frequency
E-commerce 15
IT software's 10
12
Yes No
0
5
10
15
20
25
25
15
Frequency
Q1. Does implementation of digitalisation
impacts the business operations and activities
of Continental Consulting Limited?
Frequency
Yes 25
No 15
Interpretation: As per this graph that determined about the impacts of digital technology
on business operations and activities. In this 25 out of 40 respondents are say yes about this
concept and 15 are not agree regarding this.
Theme 2: Types of Technology
Q2. Which type of digital technology support
the most to Continental Consulting Limited to
increase growth and develop innovation in the
organisation?
Frequency
E-commerce 15
IT software's 10
12
Yes No
0
5
10
15
20
25
25
15
Frequency
Wireless technologies 5
Cloud techniques 10
Interpretation: As per this graph that define the types of technology which is prefer by
the respondents. In this 15 out of 40 respondents are prefer E-Commerce, 10 are IT software's, 5
are Wireless technologies and rest are use cloud technique.
Theme 3: Changes by adopting digital technology
Q3) What are the changes taking place in
business operation by adopting digital
technology?
Frequency
Improvement in performance 15
Reduction in defects 10
Optimise uses of resources 15
13
E-commerce
IT software's
Wireless technologies
Cloud techniques
0
2
4
6
8
10
12
14
16 15
10
5
10
Frequency
Cloud techniques 10
Interpretation: As per this graph that define the types of technology which is prefer by
the respondents. In this 15 out of 40 respondents are prefer E-Commerce, 10 are IT software's, 5
are Wireless technologies and rest are use cloud technique.
Theme 3: Changes by adopting digital technology
Q3) What are the changes taking place in
business operation by adopting digital
technology?
Frequency
Improvement in performance 15
Reduction in defects 10
Optimise uses of resources 15
13
E-commerce
IT software's
Wireless technologies
Cloud techniques
0
2
4
6
8
10
12
14
16 15
10
5
10
Frequency
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Interpretation: As per this graph that determined about the changes in the digital
technology that effects on business operations. In this 40 out of 15 are say it help in the
improvement of employees performance, 10 are say it assist in reduction of defects and 15 are
say about it support in the utilisation of optimum resources.
Theme 4: Needs of learning programs
Q4) Whether there is requirement of any
learning program for employee of Continental
Consulting Limited?
Frequency
Yes 30
No 10
14
Improvement in performance
Reduction in defects
Optimise uses of resources
0
2
4
6
8
10
12
14
16
15
10
15
Frequency
technology that effects on business operations. In this 40 out of 15 are say it help in the
improvement of employees performance, 10 are say it assist in reduction of defects and 15 are
say about it support in the utilisation of optimum resources.
Theme 4: Needs of learning programs
Q4) Whether there is requirement of any
learning program for employee of Continental
Consulting Limited?
Frequency
Yes 30
No 10
14
Improvement in performance
Reduction in defects
Optimise uses of resources
0
2
4
6
8
10
12
14
16
15
10
15
Frequency
Interpretation: As per this graph that determined the needs of training programs for the
employees regarding knowledge of digital technology. In this 30 are say yes it is needed and 10
are not agree about this.
Theme 5: Employees perception about digital technology
Q5) What are the perception of employees due
to changes in digital technology?
Frequency
Negative 10
Positive 30
15
Yes No
0
5
10
15
20
25
30
30
10
Frequency
employees regarding knowledge of digital technology. In this 30 are say yes it is needed and 10
are not agree about this.
Theme 5: Employees perception about digital technology
Q5) What are the perception of employees due
to changes in digital technology?
Frequency
Negative 10
Positive 30
15
Yes No
0
5
10
15
20
25
30
30
10
Frequency
Interpretation: As per this graph that determine the customer perception about the
digital technology in the operations and activities of company. Beside this, 30 respondents has
positive perception and 10 are has negative perception.
Theme 6: Issues faced by manger by adopting digital technology
Q6) What are the barriers faced by managers
due to change in technology?
Frequency
Cost 10
Time 10
Conflict 20
16
Negative Positive
0
5
10
15
20
25
30
10
30
Frequency
digital technology in the operations and activities of company. Beside this, 30 respondents has
positive perception and 10 are has negative perception.
Theme 6: Issues faced by manger by adopting digital technology
Q6) What are the barriers faced by managers
due to change in technology?
Frequency
Cost 10
Time 10
Conflict 20
16
Negative Positive
0
5
10
15
20
25
30
10
30
Frequency
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17
Cost Time Conflict
0
2
4
6
8
10
12
14
16
18
20
10 10
20
Frequency
Cost Time Conflict
0
2
4
6
8
10
12
14
16
18
20
10 10
20
Frequency
Interpretation: As per this graph that determine the issue while implementing
digitalisation in the company. In this 10 respondents are with the use of this technology they
faced cost issue, other 10 are time and 20 are say it develop conflict amount the workforce.
Theme 7: Importance of digitalisation
Q7). Does use of Digitalisation helps
Continental Consulting Limited to enhance
profitability and performance?
Frequency
Yes 30
No 10
Interpretation: As per this graph that shown the importance of digital technology. In this
30 are agree about this and 10 are not agree regarding this concepts.
Theme 8: Needs of digital technology
Q8). In which area of Continental Consulting
Limited require to develop digital technology
Frequency
18
Yes No
0
5
10
15
20
25
30
30
10
Frequency
digitalisation in the company. In this 10 respondents are with the use of this technology they
faced cost issue, other 10 are time and 20 are say it develop conflict amount the workforce.
Theme 7: Importance of digitalisation
Q7). Does use of Digitalisation helps
Continental Consulting Limited to enhance
profitability and performance?
Frequency
Yes 30
No 10
Interpretation: As per this graph that shown the importance of digital technology. In this
30 are agree about this and 10 are not agree regarding this concepts.
Theme 8: Needs of digital technology
Q8). In which area of Continental Consulting
Limited require to develop digital technology
Frequency
18
Yes No
0
5
10
15
20
25
30
30
10
Frequency
first?
Distribution 15
Promotions 10
Communication 15
Interpretation: As per this graph that define the need of digital technology in the operations and
activities of company. In this 15 out of 40 respondents are say it is needed to the distribution, 10
are say it help in the promotion and 15 are agree it is needed for the communication.
Theme 9: Significance of advanced technology
Q9. Does digitisation supports Continental
Consulting Limited to expand their business
operations?
Frequency
Agree 32
Disagree 8
19
Distribution Promotions Communication
0
2
4
6
8
10
12
14
16 15
10
15
Frequency
Distribution 15
Promotions 10
Communication 15
Interpretation: As per this graph that define the need of digital technology in the operations and
activities of company. In this 15 out of 40 respondents are say it is needed to the distribution, 10
are say it help in the promotion and 15 are agree it is needed for the communication.
Theme 9: Significance of advanced technology
Q9. Does digitisation supports Continental
Consulting Limited to expand their business
operations?
Frequency
Agree 32
Disagree 8
19
Distribution Promotions Communication
0
2
4
6
8
10
12
14
16 15
10
15
Frequency
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Interpretation: According to this graph that define the significance of digital technology for the
company to expand their business operations at different level. In this 32 are say yes it is
significant and 8 are not agree regarding such concepts.
P6 Recommendation to draw valid conclusions
As per the above mentioned information, it can be recommended digital technology is
more essential and useful aspect for the success and development of company. It will also
significant for the enterprise to maintain long run sustainability and maximise customer base
within predetermined time period. (Trivellas and Drimoussis, 2013). From the above mentioned
data through primary source, little respondents are not agree as digital technology is essential and
useful for the organisation. In this, recommendation to the company as they should provide
training to their employees so that they can easily deal with customers.
Another recommendation to the company is to improve innovation in their business
process, services and so on that will also help them to attract respondents who are not agree
about the importance of digital technology. Along with this, some audience has little or no
knowledge about the project process, so in this company should try to apply different channels of
communication or promotion. It will support the business to achieve better results within
predetermined time period.
20
Agree Disagree
0
5
10
15
20
25
30
35 32
8
Frequency
company to expand their business operations at different level. In this 32 are say yes it is
significant and 8 are not agree regarding such concepts.
P6 Recommendation to draw valid conclusions
As per the above mentioned information, it can be recommended digital technology is
more essential and useful aspect for the success and development of company. It will also
significant for the enterprise to maintain long run sustainability and maximise customer base
within predetermined time period. (Trivellas and Drimoussis, 2013). From the above mentioned
data through primary source, little respondents are not agree as digital technology is essential and
useful for the organisation. In this, recommendation to the company as they should provide
training to their employees so that they can easily deal with customers.
Another recommendation to the company is to improve innovation in their business
process, services and so on that will also help them to attract respondents who are not agree
about the importance of digital technology. Along with this, some audience has little or no
knowledge about the project process, so in this company should try to apply different channels of
communication or promotion. It will support the business to achieve better results within
predetermined time period.
20
Agree Disagree
0
5
10
15
20
25
30
35 32
8
Frequency
TASK 4
P7 Value of undertaking research to meet objectives
In this research I was provide my full contribution while selecting of research methods,
deciding time duration, analysing need of appropriate sources and many other. All these are
highly essential and significant for me in achieving long term objectives and goals. From the
above I came to understand that the digital technology is not only essential for the business but
also effective for the individual to maximise their performance (Turner and Zolin, 2012). Thus,
it was also effective and appropriate for enhancing my performance while dealing with difficult
situation. Beside this, I was also try to asked general and easy questions to the candidates that
not harm their emotions. In order to achieve future objectives and targets I will try to analysis
appropriate source of fund, technique's and so on. These will help in in completing each and
every activities of research in a given time period.
CONCLUSION
From the above mentioned report it has been concluded that digital technology play
important and vital role in the success and growth of organisation. Research aims and objectives
is mote significant part which create the research questions, it is essential for the investigator to
identify basic requirements of customers in an appropriate manner. Work breakdown structure
and Gantt chart, both are useful technique's which are used by researcher with motive to increase
their performance and productivity. In this business use different methods of research such as
design, philosophy, face-to-face interviews and many other.
21
P7 Value of undertaking research to meet objectives
In this research I was provide my full contribution while selecting of research methods,
deciding time duration, analysing need of appropriate sources and many other. All these are
highly essential and significant for me in achieving long term objectives and goals. From the
above I came to understand that the digital technology is not only essential for the business but
also effective for the individual to maximise their performance (Turner and Zolin, 2012). Thus,
it was also effective and appropriate for enhancing my performance while dealing with difficult
situation. Beside this, I was also try to asked general and easy questions to the candidates that
not harm their emotions. In order to achieve future objectives and targets I will try to analysis
appropriate source of fund, technique's and so on. These will help in in completing each and
every activities of research in a given time period.
CONCLUSION
From the above mentioned report it has been concluded that digital technology play
important and vital role in the success and growth of organisation. Research aims and objectives
is mote significant part which create the research questions, it is essential for the investigator to
identify basic requirements of customers in an appropriate manner. Work breakdown structure
and Gantt chart, both are useful technique's which are used by researcher with motive to increase
their performance and productivity. In this business use different methods of research such as
design, philosophy, face-to-face interviews and many other.
21
REFERENCES
Books and Journals
Online
22
Books and Journals
Online
22
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Introducing Research Methods. 2016. [Online]. Available
through :<https://www.skillsyouneed.com/learn/research-methods.html>.
How digital technology could benefit your business. 2017. [Online]. Available
through:<http://www.telegraph.co.uk/business/digital-management/business-strategy/>.
23
through :<https://www.skillsyouneed.com/learn/research-methods.html>.
How digital technology could benefit your business. 2017. [Online]. Available
through:<http://www.telegraph.co.uk/business/digital-management/business-strategy/>.
23
Template for evidence collection to
be attached with the report by the
learner:
Project Logbook for the chosen
organisation: Continental
Consulting Limited
Name of the learner: Name of the Supervisor:
Project Title: Managing successful
business
Date:
Update of weekly research/ tasks
achieved (Account for a minimum
of six weeks with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within
deadlines set?
Did you need to make any changes
to your project management
plan?
Comments
In this I have to completed the
project about impact of digital
technology on business
operations and activities.
Yes
Yes, whole needs which are
determined in questions that
being completed as per
requirements.
Nothing, I have not need to
make any type of changes in
project management plan
because all these are already
available and provide accurate
information about the
completion of project
activities.
Any risks and / or issues identified?
Did you identify risks/issues
with a lack of skills required
for undertaking research
tasks?
Yes, in the project one of the
main issue is lack of
knowledge and skill of
employees who has poor
knowledge about the
24
be attached with the report by the
learner:
Project Logbook for the chosen
organisation: Continental
Consulting Limited
Name of the learner: Name of the Supervisor:
Project Title: Managing successful
business
Date:
Update of weekly research/ tasks
achieved (Account for a minimum
of six weeks with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within
deadlines set?
Did you need to make any changes
to your project management
plan?
Comments
In this I have to completed the
project about impact of digital
technology on business
operations and activities.
Yes
Yes, whole needs which are
determined in questions that
being completed as per
requirements.
Nothing, I have not need to
make any type of changes in
project management plan
because all these are already
available and provide accurate
information about the
completion of project
activities.
Any risks and / or issues identified?
Did you identify risks/issues
with a lack of skills required
for undertaking research
tasks?
Yes, in the project one of the
main issue is lack of
knowledge and skill of
employees who has poor
knowledge about the
24
Did you identify any
additional risks/issues that
have an impact on the project
management plan?
technology that effect on
entire project.
With the task budget, there
are difficulties in addition and
also has risks as well.
Problems encountered
What barriers did you face? How did you overcome them?
One of the main barriers in
the research which I was
found is time because
research topic is more large.
In order to overcome this I
take more time period. Thus,
it will help me to easily
complete all activities in
proper manner.
New Ideas and change of project
direction
Digitalisation always gives
advantages to the business
entity for better results. It is
not required for change in
directions.
What Have I learnt about myself
this week?
How did I feel when I had to
deal with tasks/problems?
Did I find it useful to
complete the tasks?
How well have I performed?
What did I contribute?
What can I improve on next
week?
This support in making
innovative knowledge and
gives the chance in order to
expand business operation
and activity in online.
Positive
with the assistance of
managers, I was capable to
develop this project.
Furthermore, they all offer me
correct program so along with
this task I can change my
execution skills.
I necessity to modify my
25
additional risks/issues that
have an impact on the project
management plan?
technology that effect on
entire project.
With the task budget, there
are difficulties in addition and
also has risks as well.
Problems encountered
What barriers did you face? How did you overcome them?
One of the main barriers in
the research which I was
found is time because
research topic is more large.
In order to overcome this I
take more time period. Thus,
it will help me to easily
complete all activities in
proper manner.
New Ideas and change of project
direction
Digitalisation always gives
advantages to the business
entity for better results. It is
not required for change in
directions.
What Have I learnt about myself
this week?
How did I feel when I had to
deal with tasks/problems?
Did I find it useful to
complete the tasks?
How well have I performed?
What did I contribute?
What can I improve on next
week?
This support in making
innovative knowledge and
gives the chance in order to
expand business operation
and activity in online.
Positive
with the assistance of
managers, I was capable to
develop this project.
Furthermore, they all offer me
correct program so along with
this task I can change my
execution skills.
I necessity to modify my
25
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How might this learning
apply in the future?
ability especially
communication skills.
It will be aidful in providing
many good directions to the
administration for devising
out future decisions.
Tasks planned for next week
Which tasks are priority?
Have you set aside sufficient
time for completion?
There are few things on
precedence like assembling
data, reviewing the literature
& setting up the purpose and
objectives.
Yes, adequate time frame has
been fit up for every activities
and excess time that has been
unbroken aside for closing all
the project and activities in
impressive manner.
Project plan status to date (on,
ahead, behind)
Up to date
Supervisor comments to address
Signature of the Supervisor and
date:
Template for Performance Review
Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
Main emphasis of this task that was attain entire activities of
project so that advanced competitive advantages can be acquire along
26
apply in the future?
ability especially
communication skills.
It will be aidful in providing
many good directions to the
administration for devising
out future decisions.
Tasks planned for next week
Which tasks are priority?
Have you set aside sufficient
time for completion?
There are few things on
precedence like assembling
data, reviewing the literature
& setting up the purpose and
objectives.
Yes, adequate time frame has
been fit up for every activities
and excess time that has been
unbroken aside for closing all
the project and activities in
impressive manner.
Project plan status to date (on,
ahead, behind)
Up to date
Supervisor comments to address
Signature of the Supervisor and
date:
Template for Performance Review
Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
Main emphasis of this task that was attain entire activities of
project so that advanced competitive advantages can be acquire along
26
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