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Managing Sustainable Operations and Projects -Samsung

   

Added on  2020-10-22

7 Pages1834 Words426 Views
Managing SustainableOperations and Projects

Table of ContentsINTRODUCTION...........................................................................................................................3Section 1: Outline the service including quality standards and supply chain.............................3Section 2: Analysis of the organisation.......................................................................................5REFERENCES................................................................................................................................8

INTRODUCTIONSustainability is the most important issue for the organisations across the world andhence sustainability management practices and strategies are growing its importance. It is mainlydue to the sustainability impacts have strongly influenced the decisions of the operations'management. It has become critical for the organisation's operations management department toembrace the requirements of the sustainability management. In this report Samsung is taken asan organisation, is a South Korean multinational conglomerate company which has got its headquarter at Samsung Town, Seoul. It was founded in 1st March of 1938 by Lee Byung-chul.Samsung is the world most renowned electronic company and has more than 320,671 across theworld. There are various key operational activities of Samsung like manufacturing of the variouselectronic items like mobile phones, refridgerators, TV, computers, laptops,etc. Samsung is alsoindulged in various selling and marketing activities of its products across the world. It alsoensures excellent network performance and also in various Corporate Social Responsibilitiesactivities. The main aim of operational management of Samsung is to earn profits. Stakeholdersare identified by assessing who is effected by positively and negatively by the product or service,who has got the power to make the product to succeed or fail (Basu, 2017). Who are thesuppliers, the end users, who makes the decisions about the money, etc. This report discussesabout the services of the company also the quality standards and the supply chain and the usageof ICT. This report also includes the diagnostic tool and the extent the operation is demonstratinggood practice. QUALITY STANDARDS AND SUPPLY CHAINSection 1: Outline the service including quality standards and supply chainThere are various services which are provided by Samsung and ensures to maintain thequality standards of the services provided by the Samsung. Some service which are provided bySamsung are as follows:Network deployment: Service experts of Samsung always ensure that smooth and efficientnetwork is deployed by the Samsung in the cost effective way and that too in timely mannerwhile maintaining the quality standards.Maintenance: Samsung always helps the operators to sustain high performance network acrossthe globe for their end users and to help them to solve their problems in an effective manner sothat customers needs are satisfied with the high quality standards (Services. 2019.). The

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