Business Management Internship Placement at Samsung

Business Management
Internship Placement

Table of Contents
INTRODUCTION...........................................................................................................................1
Organization overview...........................................................................................................1
Organization operation plan and activities.............................................................................1
How stakeholders and their requirements are identified by the organisation........................1
Purpose of the report..............................................................................................................1
MAIN BODY...................................................................................................................................2
Task 1: Outlining the product and service..............................................................................2
Overview.......................................................................................................................2
Delivery.........................................................................................................................2
Quality standards...........................................................................................................2
Supply chain..................................................................................................................3
An associated process...................................................................................................3
Usage of ICT.................................................................................................................4
Task 2: Analysis of the organization......................................................................................4
Using diagnostic tools...................................................................................................4
Comparing with theory.................................................................................................5
Indicate Good practice..................................................................................................5
Room for continuous improvement change in operations............................................6
Task 3: Findings.....................................................................................................................6
Recommendations.........................................................................................................6
CONCLUSION................................................................................................................................6
Covered in the report..............................................................................................................6
Summarise issues....................................................................................................................6
Summarise findings................................................................................................................7
References:.......................................................................................................................................8

INTRODUCTION
Organization overview
Organization chosen here is the Samsung which is one of the leading international
electronics company headquartered in South Korea and established in 1938. It is also the
multinational conglomerate company which also deals with the consumer electronics as well.
Organization operation plan and activities
Samsung's operational plan includes various departments such as research and
development function and procurement function along with the manufacturing function and
logistics function which is followed by the sales function and after services functions. Moreover,
all such activities follows some process such as it involves strategic directions from great people
to creativity and partnership (GADALLA, 2020).
How stakeholders and their requirements are identified by the organisation
Samsung identifies their stakeholders and their requirements by simply understanding the
needs of the project as per the goals and objectives. Brainstorming is also conducted for better
prioritising the stakeholders in a correct manner and then understanding the requirements
according to the identifies stakeholders and feasibility of the project undertaken (Park and Hong,
2019).
Purpose of the report
The purpose of the report is based on the following discussion made on the Samsung
company such as the discussion is done on the product and service of the organization which
includes overview, delivery, quality standards, supply chain, process and ICT. Analysis of the
firm which includes diagnostic tools such as performance measures, quality audits and service
scape. Comparison with operational theory and indicating Good practice along with the room for
continuous improvement change in operations and recommendations which is followed by
proper conclusion which includes summary of issues and findings. Basically the report is all
about the business management and operations describing about the business activities.
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