Managing People Organisation and Context: Literature Review on Managing Teams and Groups and Conflict Management

Running head: MANAGING PEOPLE ORGANISATION AND CONTEXT
MANAGING PEOPLE ORGANISATION AND CONTEXT
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1MANAGING PEOPLE ORGANISATION AND CONTEXT
Table of Contents
Section 1......................................................................................................................................................2
INTRODUCTION.......................................................................................................................................2
DISCUSSION.............................................................................................................................................3
CONCLUSION.........................................................................................................................................11
REFERENCES..........................................................................................................................................13
Section 2....................................................................................................................................................17
Discussion..............................................................................................................................................17
Action Plan.............................................................................................................................................19
Appendix...............................................................................................................................................20

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Section 1
INTRODUCTION
The importance of management in teams and groups are extremely important for the group
and the organization. The effective implementation of the organizational goals is directly related
to the proper management and coordination of the members of the group or the workers so that
the conflict if it ever arises, resolves at the earliest. There have been various researches
conducted in the field of managing teams and groups as well as the conflict management aspect.
All these researches have indicated the various approaches which help in making the group work
in an efficient and effective way. The various theories propounded by various theorists have
indicated the importance of emotional intelligence amongst the members of the group as well as
the leaders so that the group unity is maintained. The literature review is done on the basis of the
two important aspects of management which are the management of teams and groups and
conflict management. These two topics have been understood using the various theories and then
relevant literature has been analysed and comprehended in order to understand the topic in a
much better way. The various literature gaps are also mentioned in the end of the various aspects.
There is always scope for future researches in the various aspects of management and these
topics are understood using the theories of management. The various impacts of the aspects of
managements techniques as well as the literature review is done using the concepts and the
analysis of the management theories. The management of teams and groups are an important
aspect of the management and it is extremely important in the organization to maintain the
balance and the successful running of the organization. The methodologies involved in the

3MANAGING PEOPLE ORGANISATION AND CONTEXT
research are also elaborated upon in the literature review. The key findings are also enumerated
in the literature review.
DISCUSSION
1. MANAGING TEAMS AND GROUPS
INFLUENCE OF THE GROUP ON THE INDIVIDUAL MEMBERS AND THE
OUTCOMES
The research done by Barsade and Gibson focuses on the aspect of managing the group
and the team from the perspective of the team management dynamics and the consequences
involved with it. The impact of the group dynamics has been found to be an important aspect for
the organization as the group facilitates the development of the self-awareness, empathy, self-
regulation, social skills and motivation among the employees in the organization as has been
stated by Daniel Goleman in his Emotional Intelligence theory (Lanaj & Hollenbeck, 2015). The
methodology for doing the research has been on the secondary aspects such as synthesis of the
literature of the research which has already been done in this field. There has been ample amount
of research done especially by the method of studying the secondary sources of literature
available on the topic . There is ample scope for doing more research on the topic such as the
special topics which are needed to fill the discrete emotions of the group and the widening of the
different types of the groups which are needed to be covered in the researched area. The key
findings of this research has been that the group enables the members to be mutually affected by
each other such that the member imbibe the qualities and traits of each other. The research also
found that the individual members’ behavior s and their attitudes have an impact on the outcome
of the group.

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LEADERSHIP AND ITS IMPACT ON THE TEAM
The research conducted by the researcher Hoch and Kzlowski revealed that the impact of
the structural support system in the group and the hierarchical leadership in the team impacts the
performance of the members of the group and helped them bond together. This fact is supported
by the theory given by Annie Mckee where she propounded that leaders have certain traits in
common such as the ability to understand and manage the emotions of the subordinates. This
ability to understand the emotions of the others is known as the emotional intelligence. The
methodology followed in the research has been an empirical research which was conducted on a
sample size of 101 virtual teams. There has been few, if not many research which has been
conducted on the virtual teams and the impact of the leadership on the group dynamics and the
structural support in the teams. There is a definite scope for more research as to how are the
virtual groups different from the actual groups and is social bonding possible in the true sense in
the virtual groups. The key findings of this research indicated that the team leadership is directly
correlated to the overall team performance. The leadership affects and inspires the team to an
extent where the team feels inspired to perform as a whole. The virtual teams which existed on
the online platform were similar to the groups which exist in real life.
MANAGING INCLUSIVENESS AND DIVERSITY IN THE TEAMS
The research conducted by Mitchell et al. revealed that the the present workplaces
requires the inclusion of members from diverse ethnic and social backgrounds and that the
different people in the workplaces means that there will be many different viewpoints. The
emphasis of the leadership to focus on inclusiveness of the members holds prime importance in

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the group dynamics and to enable the smooth functioning of the group. The methodology
followed in this research was gathering data from the primary sources of a sample population of
346 members. The key findings of this research included the critical role played by the leader to
promote inclusiveness in the teams which are extremely diverse and comprising of
interprofessional teams. The aspects of social identity an d the perceived status plays a critical
role in the impact of the performances of the members. There is ample scope of research in this
topic especially in the areas where the social identity gets impacted due to the great diversity in
the workplaces which is getting evident in the modern workplaces due to the recruitment of
people from diverse ethnic and social backgrounds.
EXPLORE IDEAS PROMOTE INNOVATION AROUND TEAMS
The research conducted by Alexander and Knippenberg revealed that the team models
and the team dynamics can be enhanced by promoting innovative methods which focuses on
incremental development rather than the radical innovation of the organization. The
methodology followed in this research was empirical research based on data gathered from the
primary sources. The major findings of this research included the aspects of innovation on the
team dynamics and the influence which they have on the overall performance of the team. The
key aspects of the innovative skills are displayed in the enhanced performance levels of the
workers and the people employed in the organization (Van Der Vegt et al., 2015). The leaders
who exhibit incremental innovation are more likely to achieve success as compared to those
leaders who emphasize on radical leadership skills. The innovation skills are the most essential
aspect of developing the organization considering the fact that innovation plays a dynamic role in
the overall running of the organization. There is ample scope to research on the area of
innovation in the business of the organization and the organization and the researchers can