Management and Operations

Management and operations

Introduction
 The management & operations are defined as the way in which
different activities and tasks of the company are done effectively.
Different companies and organisation have their own mission and
vision.
 There are various departments including marketing, production,
finance, etc. There are different role of leaders and functions of
managers that helps an organisation to succeed in attaining
organisational goals and objectives.

Differentiate between the role of leader and
function of manager
Basis Managers Leaders
Role
Managers are responsible for doing
various operations like planning,
staffing, directing, etc.
Leader is an individual who is
responsible for guiding and making way
for performing actions in an effective
manner.
Risk taking
Managers are defined as risk avoiders.
They perform the tasks and business
activities in effective manner.
Leaders are risk takers and they perform
business activities effectively.
Opportunity to employees
Managers only provide guidance to
employees and they do not set goals for
employees (Barratt, Choi, and Li,
2011).
Leaders listen to new innovative ideas
and thoughts of employees.
Resistance to change
Managers of M&S resist to set
benchmarks and standards.
Leaders are responsible for promoting
changes within organisation.

Management functions
 Planning:- It refers to deciding in advance the future course of action
for accomplishing the goals and objective of a company effectively.
 Organising:- It is defined as grouping the activities which is to be
performed for the execution of particular task and establishing authority
as well as relationship among them.
 Commanding:- Managers of M&S guides their workforce for
providing better performance.