Impact of Effective Workplace Culture in Clinical Care

This article discusses the impact of effective workplace culture in clinical care, including its role in improving patient satisfaction and employee productivity. It explores the importance of workplace culture in personal-centered care and highlights the practical implications of fostering an effective workplace culture in clinical settings.

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Introduction
Practice development is considered as constant process of enhancing the process in order
to increase effectiveness in patient- care. This process has helped the care taking team in
generating new knowledge and attributes which helps in transforming culture in context of
patient care. It helps in offering full support to commitment system in the form of facilities
linked with most improved approached that can reflect the viewpoints of service from both point
of view user as well as provider (Finnerup et al., 2016). Practice development has been evolved
in context of nursing practice and their important role in the patient care. It is totally focus on the
service of offering care to the patient. It is also connected with the work development culture
frame related to continuous enhancement in the work context with the help of continuous
improvement approach. In addition to this, practice development may vary according to the
approach which is connected with the traditional notions which are in need of improvement
(Somerfield et al., 2016). This approach will help in transforming the present culture in to
effective work practice culture. Two trends are connected with this approach; one is direction
and other the path which is linked with this direction.
Workplace culture in practice development
he culture of the
healthcare workplace is
influential in delivering
care that is person-
centred,
clinically effective and
continually improving in
response to a changing

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context. The consequences
of
ineffective cultures have
resulted in highly publicised
failings. Since 2000, there
has been increasing
attention on culture in
healthcare particularly
organisational and
corporate cultures, rather
than, the
immediate culture
experienced by patients
and users at the interface
of care – the micro-
systems

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level which we term
‘workplace culture’. This is
the level at which most
healthcare is delivered and
experienced and we
argue it has to be given
greater attention if
healthcare reforms are to
be
implemented and
sustained. Drawing on
expertise with practice
development - a complex
methodology that aims to
achieve effective workplace

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cultures that are person-
centred, in different
healthcare settings, the
authors, within the
context of an
international colloquium
on theory in
practice development,
present the findings of a
rigorous concept analysis.
Informed by data from a
variety of sources the
concept analysis identifies
the attributes, enabling
factors and consequences

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of an ‘effective workplace
culture’. The emerging
framework will help those
involved in transforming
the culture at the patient
and client interface to focus
on and critique strategies
that will directly and
positively impact on
patients, users and staff
Healthcare work place culture is linked with the elements which has direct impact on the
patient or the person who is availing this service in terms of commitment, encouragement and
improved staff service. Work place culture is directly linked with the productivity of the health
care service. As per the study it has been found that various negative outcomes has been emerged
which has been linked with the ineffective health care workplace culture (Cone & Giske, 2017).
Practice development helps in highlighting valuable factors which are connected with the
productivity of the service such as identifying, analyzing and generate improved culture related
to health services, especially in terms of offering improved service to the patient by introducing
new changes.
According to New South Wales Department of Health, it is very important to first explore
the need of workplace culture and their connected strategies which helps in enhancing the overall
healthcare service by introducing new change in the form of policies, effective leaders as well as
improved supplier which are connected with this service. There is great need of crystal of people
which are truly dedicated towards this service by believe that this is one of the most essential
part of the human life (Carr et al., 2016). In order to understand effective culture on the frontline
related to workplace culture, it is very important that the clinic leader must have the required

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skill set which will help them in exploring the key factors which can bring positive impact on the
overall service approach in terms of social aspects along with behaviour of people. Culture is
always connected with the social context and not with the single individual. In addition culture is
linked with the thinking process and people behaviour norms. Therefore in case of bringing any
change in the process, it is very important to bring change in the mindset of the individual
working along with their existing behaviour (Back et al., 2016). Culture is considered as thin line
with connects value, perception and beliefs of individuals with the workplace. Effective culture
is always appreciated by all the individuals who are connected with this health care service in
terms of learning and development.
Many researches believe that change in culture can be implemented only with the help of
clinic leadership. But at the same time it has been seen that there is not effective rule which can
offering guidance to the clinic leaders related to cultural change as per the local framework
context. As per the study, many executives this workplace culture as linked between the values
which an organization is carrying with them along with them and the practice which they offer
on public platform (Teunissen, 2015). Effective workplace culture helps in motivation employee
and helps in developing emotional relation with public along with the help of their effective
service. Earlier organization culture was refer as single integration of culture but in contradict to
this organization must always see as combination of various culture which workers of the
organization are facing along with the potential buyer of that service.
Interplay helps the health organization to merge corporate nature, workplace culture and
polices on the same platform as per the requirement of the social norms. In addition, it helps in
sharing standards with the employees. But in recent years it has been observed that workplace
culture is now directly linked with the performance of the organization (Warren et al., 2016). In
addition to this, it has been found that an organization is having many departments which are
interlinked with each other. In this situation, if every department is having their own work
culture then it will not be possible to bring effectiveness in the overall performance of the
organization because what may be suit to operation department will not suit to financial
department. Therefore clinic leader must standardize same workplace culture for the entire
department present in the organization in order to enhance the performance of their health
service.
Practical implication of effective workplace culture in clinical care
As per the health study, healthy work culture is always considered as productive
workplace in clinical care. In addition to this it is also considered as one of the most important
operational function in the organization which can never be challenged. It is also considered as
important relation between organization effectiveness and workplace culture (Thomson et al.,
2015). In clinical care, work culture act as medium of gaining sustainability advantage over other
organizations present in the same market in terms of quality service, ethics and moral support.
Effective workplace helps in creating positive learning work environment in terms of employee

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productivity. According to various researches it has been seen that effective work environment
help in generating effective communication with in clinical care work place which help in
reducing the possibility of conflict which can arise in the work place. Every individual working
in the clinical care is having different thinking and perceptions and it is not easy for management
to handle this situation (Betz & Wintemute, 2015). Effective communication promotion by
workplace culture helps in reducing all the factors which can give rise to conflicts. In addition to
this, effective workplace helps in introducing motivation environment that aids in improving the
overall confidence of the individual which are continuously working in competitive business
environment. Motivation helps in offering positive direction to the clinical individuals so that
they have clarity about their role and responsibilities related to every single task on which they
are working or going to work (Almutairi et al., 2015). In addition it has been found that effective
workplace promotes cooperating among the individual by developing trust platform on which
every individual will offer their performance.
Impact of effective workplace culture in clinical care along with personal centered care
Clinic care industry is growing very fast as compared to other industries due to its health
care services. In this situation, workplace culture play very important role in the development of
the clinic. Present business world is full of competition and therefore it is not easy to
organization to remain sustainable in the business for long time without adopting change (Pattani
et al., 2018). Culture is considered as the brand image of the organization which connects values,
perception and believes of the organization with the overall operation of the business operation
of the organization, especially in health service. When it comes to personal center care, it is
directly linked with service which is being offered to the patient in order to satisfy the customer
requirement. Effective workplace culture helps in improving the performance of person centered
care by offering them positive work environment which is full of motivation and encouragement.
Effective workplace culture helps in expanding the aspects which are connected with the key
indicators for all health service (Murray, Sundin & Cope, 2018). These key indicators are linked
with the value care which is offered to the patient with clear vision along with practices which
bring worth to the effort made by employee to attain this objective.
In addition to this, it also helps in developing support system in terms of physical as well
as social environmental to ensure high service quality so that strategy which is connected with
the individualized care can be planned effectively as per the need of the customer on regular base
(Rosen et al., 2018). This workplace culture in connecting all the support department of the
person centered care in single node in order to avoid any kind of conflict which can arise in their
health care service. Effective workplace culture helps in create such an environment that patient
who is availing this service feels that this service is specially design for them which helps in
improve the overall satisfaction level of the patient. In addition to this effective workplace
culture ensure that right quality of service will be offered to the patient at the right time

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(Cummings et al., 2018). Effective workplace helps to increase the work satisfaction of
employee by lowering their work pressure, offering new skills and setup high level goal in order
to develop their overall professional growth. As per the study, it has been found that satisfied
employees are the key element in satisfying the customer expectation in context of clinic service.

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Conclusion
Workplace culture is considered as the backbone of the clinic organization in terms of
performance and effectiveness. It is the workplace culture which motivates the employee to
continuously improve their performance as per the requirement of the present situation.
Competition in clinic care is increasing every day and it has become very important that
organization must connect their business strategy with the main objective of the organization
which is offering satisfied health service to the potential customer. In addition to this, workplace
culture helps in generating learning environment in the organization which plays a very
important role at the time of implementing chance in the organization. Implementing change in
the business operation is actually the need of present time because if the organization is not able
to offer innovative service to their customers. Then there are ample chances that organization
will face challenges in terms of customer base as well as brand value in the market which
decides the growth and development of the clinic organization. Workplace culture help in
connecting thinking process of the employee with the patient care and try to generate new ideas
or approaches which can increase the satisfaction level of the patient.

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