Table of contents Introduction......................................................................................................................................3 Discussion........................................................................................................................................3 1.1 Strategic management................................................................................................................3 1.1Scope of strategic management............................................................................................3 1.1.1Domestic business.............................................................................................................4 1.1.2International business........................................................................................................4 1.1.3Global Business.................................................................................................................4 1.2Globalisation of business......................................................................................................5 1.3Influence of international business environment..................................................................5 1.3.1Direct influence.................................................................................................................5 1.3.2Wider influence.................................................................................................................5 2. The technique for analysing business environment.....................................................................6 2.1 Overview of business environment...........................................................................................6 2.1.1 Internal and external environment..........................................................................................6 2.1.2 Competitive environment.......................................................................................................6 2.2 Composition of external environment.......................................................................................7 2.2.1 Economic environment...........................................................................................................7 2.2.2 Socio-cultural environment....................................................................................................7 2.2.3 Political and legal environment..............................................................................................7 2.2.4 Technical environment...........................................................................................................8 2.3 Micro and macro-environmental factors...................................................................................8 2.4 International business environment...........................................................................................8 2.5 Techniques for environmental analysis.....................................................................................8 2
2.5.1 Competitors analysis...............................................................................................................9 2.5.2 Customers analysis.................................................................................................................9 2.5.3 Porter's five forces method.....................................................................................................9 2.5.4 Environmental audit................................................................................................................9 2.5.5 Porters diamond....................................................................................................................10 2.6 Business Strategies for managing the environment.................................................................10 Conclusion.....................................................................................................................................10 Reference list.................................................................................................................................11 3
Introduction The assignment focuses on buyers and consumer behaviour of Woolworth for the launch of a new product in the market.It concentrates on the understanding of consumer choice and the factors that are affecting it. It focuses on consumer behaviour and the decision making for purchasing a particular product from the market. It also concentrates on the organisational buying process for the benefit of the company. Apart from that it also helps to understand the market research and the marketing mix that helps the organisation to obtain competitive advantage and profit ratio. Therefore, it focuses on the market research data and consumer data protection for understanding the impact of market research for the companies to benefit from it. It also helps to understand the marketing mix elements that impact the buyer's behaviour and brand loyalty that impacts consumer behaviour. Discussion 1.1 Strategic management Strategic management is regarded as a Process that the organisation follows for planning success ofthebusiness.Whenwassettingdifferentobjectivesandanalysingthecompetitive environment it could easily manage the work in the organisation and obtain competitive advantagefromit.Moreover,strategicmanagementinvolvestheformulationand implementation of different goals and initiatives taken by the organisation for its future benefit. It is with the help of strategic management the company Woolworth would be able to plan monitor and analyse its working in the company (Carlson 2016). 1.1Scope of strategic management The scope of strategic management involves Management process Management process is the process in which the organisation manage the work in the company with different strategies and create a change in the company. Management decision 4
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Management decision is regarded as the decision taken up by the management of the company for overcoming the problems and planning business strategy to benefit the company. Time Scale It is referred to as the duration that would it take for the company to obtain the benefit through the management decision and the management process. Activities of the organisation It is referring to the different work that is considered in the company by the employees for the benefit of the company and to achieve a competitive advantage and profit ratio. 1.1.1Domestic business Domestic business is regarded as the commercial activity that is taken into consideration within the domestic border of the nation. The economic transactions take place inside the border of the home nation. Domestic business deals with the local currency and local customer following the local culture. The business considered the regulations and tax systems of the nation. The advantage of the domestic business easy market analysis as the business can easily obtain the information regarding the customer's demand and accordingly provide the customer with the efficient service and good quality product (Carlson 2016). 1.1.2International business International business is regarded as the trading of goods and services within and outside the country involves cross border transactions of goods and services between two or more countries. The international business comprises of all the business activities which help to promote and transfer the goods and services along with ideas in technology is outside the country. The advantage of the international business is that it can easily open outlet across the world which would help the business to obtain competitive advantage and profit ratio (Shiel, & Alves 2019). 1.1.3Global Business Global Business is regarded as a corporate or an economic activity that happens across different countries. Therefore, the business companies that do the business across the world which includes the exchange of goods over a vast distance. The multinational companies are engaged in the Global Business in which they provide their services across countries for obtaining a 5
competitive advantage. The management of such business requires the understanding of the local cultural practices, laws and business environment (Dwyer 2017). 1.2Globalisation of business Globalisation is regarded as the changes that had taken place in the world in which a more integrated world was created due to globalisation. Moreover, globalisation of business is regarded as the change in the business from a company associated with an only single country to a company that is associated with multiple countries. It is due to the globalisation the business organisations that are operating across the nation could increase its productivity in the market as well as in its production. Globalisation in business helps to decline the barriers to sell the product in the countries across the world not only in the home country. On the other hand, the globalisation in business could allow different multinational companies to connect with more than one single country and operate in several places across the world (Shiel, & Alves 2019). 1.3Influence of international business environment Several factors contribute to the international business environment. It includes the customers of the international market for which the organisation Woolworth needs to focus on the demands and ones of the customer and accordingly provide services and products to satisfy the customer need. Apart from that it also involves competitors, distributor channel, suppliers, public and so on as the factors that contribute to the international business environment. Global trade has an important impact on the international business environment that helps the business to grow and function properly across the world. 1.3.1Direct influence The direct influence of the international business across the world involves the political, social, economic, technological and environmental factor. Therefore, to obtain a competitive advantage the international business needs to analyse the different factors that would help for a business to establish a good standpoint across the world (Dwyer 2017). 1.3.2Wider influence The wider influence of the international business involves the customers, the suppliers and the distributor. The organisations that are operating in the international ground needs to analyse the needs and wants that would help to satisfy the customer requirement. On the other hand, the 6
organisations need to build a good relationship with suppliers and distributors so that the products that are produced by the company Woolworth could be easily sold in the market for the company to obtain the profit percentage. 2. The technique for analysing the business environment There are several techniques are available for analysing the business environment in which includes SWOT analysis, pestle analysis, market survey, forecasting and so on. 2.1 Overview of the business environment The overview of the business environment was the internal and external environment of Woolworth. Apart from that is also include the competitive environment of the company. Moreover, it also includes pest analysis and international business environment. Moreover, it also analyses the customer analysis and the competitor's analysis along with its environmental audit and business strategy for managing the business (Carlson 2016). 2.1.1 Internal and external environment The external environment of the company involves macro and microenvironment. It includes the customers, the suppliers, the intermediaries, the competitors and the public. On the other hand, the macro-environment involves the economic social technological legal and environmental factors. On the other hand, the internal environment of the organisation involved tangibility and intangibility of resources, the identification of the capabilities and the core competencies of the company (Shiel, & Alves 2019). 2.1.2 Competitive environment The company experiences a dynamic change due to the market entry of the new entrants in the market. On the other hand, also experience a challenge to the constant changing of the spending habits of the customers. Moreover, the company experiences a competitive environment due to the continuous transformation of the approaches to enhance the competition present in the market. The rapid growth of the competitive activities along with the change in consumer behaviour create a challenge for the company to create new growth and opportunities in different segments. On the other hand, the arrival of companies like Zara and Uniqlo provides a huge competitive environment for the organisation regarding the price-oriented strategies s it enhances the distribution channels which covers both the online on the physical store (Dwyer 2017). 7
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2.2 Composition of the external environment The composition of the external environment is analysed with the help of the different factors which includes the political, social, technological and economical factors to analyse its market situation and operate its business in the market. The political factor, it is seen that the company needs to abide by the political rules of the country such that it could easily run the business in the market. It also involves the economic factor in which it is seen that the economy of the country prevails more in the food and grocery items which acts as a necessity for the people. Therefore, the company can easily benefit from selling a good quality product to the customer to obtain a competitive advantage. It also includes the social factor in which it is seen that all the demographic level prefers the eco-friendly products that are sold by the company. It includes the technological factor in which it is seen that the company uses scientific technology for receiving payments and providing good quality products to the customer (Carlson 2016). 2.2.1 Economic environment The company benefit in the country Australia because it provides high-income group to the organisation that makes organisation obtain customers for producing the product sold by the company. The company gets a flourishing growth of several economic perspectives that enables the favourable growth of the organisation it is due to the table high standard of living that helps the company to accelerate its sale percentage in the market (Dwyer 2017). 2.2.2 Socio-cultural environment The pollution from all the demographic levels referred to as the ecofriendly products that are provided by the company. This makes the company obtain a large number of customer that was the organic food that is sold by the company with a green tag. Therefore, the company benefit from the customers purchasing of the products that are sold by the company in the market due to the healthy lifestyle that is obtained by the customers in the country. At the same time, the company also promotes a healthy lifestyle by providing good quality high protein products to the customer (Shiel, & Alves 2019). 2.2.3 Political and legal environment The country possesses political stability that helps the organisation to contribute its food and its products to the retail sector and obtain benefit from it. The company has to abide by the rules and 8
regulations of the country so that it could easily do the business in the market. The company provide necessary products to the customer and the organisation has a used number of customer that benefit the company from training competitive advantage and profit ratio by selling a product in the market. 2.2.4 Technical environment The organisation has modern technologies for creating and distributing its products across the market. This makes the company e provide good quality products to the customer because it contains scientific machinery to test the product quality and helps to target customers in the market. On the other hand, it has helped the company to enhance the service efficiency and meet the expected quality of the product due to the technological advancement and modern machinery that is used for incorporating its services to the customers (Shiel, & Alves 2019). 2.3 Micro and macro-environmental factors The microenvironmental factors are regarded as those factors which directly influence the organisation'sperformance.Itincludesthecompetitors,thecustomers,thesuppliersand public.Therefore, the organisation is to take up strategies that would have the company to obtain more and more customers to purchase a product from the market so that the company can obtain a competitive advantage and profit ratio. On the other hand, organization good relationship with suppliers such that easy supplies can be obtained by the company.On the other hand, the Macro environmental factors are the factors which include the economic social technological legal and demographic factors (Carlson 2016). 2.4 International business environment Several factors contribute to the international business environment. It includes the customers of the international market for which the organisation Woolworth needs to focus on the demands and ones of the customer and accordingly provide services and products to satisfy the customer need. Apart from that it also involves competitors, distributor channel, suppliers, public and so on as the factors that contribute to the international business environment. 2.5 Techniques for environmental analysis There are several techniques are available for analysing the business environment in which includes SWOT analysis, pestle analysis, market survey, forecasting and so on. Thus, the 9
company uses the pest analysis and porter’s analysis to do the environmental analysis for the business it is operating in Australia (Dwyer 2017). 2.5.1 Competitors analysis The arrival of companies like Zara and Uniqlo provides huge competitive environment for the organisation regarding the price-oriented strategies s it enhances the distribution channels which covers both the online on the physical store. This makes the company experience strong competition in the market. The company experiences a dynamic change due to the market entry of the new entrants in the market. On the other hand, also experience a challenge to the constant changing of the spending habits of the customers. Moreover, the company experiences a competitive environment due to the continuous transformation of the approaches to enhance the competition present in the market (Shiel, & Alves 2019). 2.5.2 Customers analysis The company has a huge customer base due to the satisfactory goods that the company supplies to its customers at a low price in the market. On the other hand, the company poses a green tag that makes the customer attracted to the products that are produced by the company. It is because the company deals with the eco-friendly and organic products that help the company to obtain more and more customers for its products (Carlson 2016). 2.5.3 Porter's five forces method The five forces methods that are taken into consideration are the bargaining power of the buyer which is high for the company. The bargaining power of the supplier is low for the company. The threat of new entry is high for the company. The rivalry against the existing firm is high for the company. The threat of substitute is high for the company (Dwyer 2017). 2.5.4 Environmental audit It is seen that the company had done a good market survey of its external and internal market that helps the company to analyse its business structure to take important decision for the company to run a successful business. 10
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2.5.5 Porters diamond The models help to obtain the industry view and the resource view of the company. Hence, according to the industry view, it is seen that the company needs to take up a business strategy that would help the company to obtain more benefit. On the other hand, the company has a good resource view but to obtain better benefit it needs to take up the differentiation strategy such that it could compete with the competitors operating in the market (Dwyer 2017). 2.6 Business Strategies for managing the environment The business strategy that is taken into consideration by the company is to provide satisfactory goods to the customers to obtain their loyalty such that the company could flourish in the market and obtain a benefit (Carlson 2016). Conclusion It could be concluded from the discussion that the company Woolworth has a huge customer base due to the satisfactory goods that the company supplies to its customers at a low price in the market. On the other hand, the company poses a green tag that makes the customer attracted to the products that are produced by the company. It is because the company deals with eco- friendly and organic products that help the company to obtain more and more customers for its products. This makes the company obtain a competitive advantage and profit ratio and stand a good position in the market. 11
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