Cover Content •Introduction •Marketing Mix of two organisations •Tactics applied by Burberry for attaining the goals •Strategic marketing plan •STP •Marketing mix •Marketing and Promotion •Risks associated with the new product •Budget for the new product •Conclusion •References
Introduction Marketingmixreferstotheprocesswhichisusedbythefirmsfor determining the effectiveness of their various aspects by comparing with the organisationofsamesector.Whereasstrategicmarketingplanisthe document in which future activities of the marketing are provided to the marketing department. Taken firm is Burberry for this assessment who is providing fashion products to customers. This presentation will cover the comparisonofmarketingmixfordifferentorganisationsaswellas development of strategic marketing plan.
Marketing Mix Marketing mix is used by the firms for promoting their offerings in the marketplace. This marketing mix involves 7 elements which are product, price, place, promotion, people, process and physical evidence. This is used by the organisations for determining their effectiveness in the market in termsoftheproducts,processes,pricesetc.Throughthismethod, organisations can determine the changes which are required in these 7 aspects so that the firm can achieve the goals easily.
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Comparison between Marketing Mix of two organisations ElementsBurberryChristian Dior ProductBurberryisofferingsahugerangeof products which includes Clothing, cosmetics, fragrances etc. The designs of the products providedbycompanyaredifferentand unique due to which customers get attracted towardsthefirm.Thecompanyisalso providing the products based on the gender. Thedesignsoftheproductsarehighly influenced by the culture of firm such as Tartan Pattern which was developed by the founder of the company. ChristianDiorisalsoprovidingproducts such as leather goods, fashion accessories, timepieces,fragrances,skincareproducts etc.to the customers in order to ensure their satisfaction. The company has divided the products based on the gender. For example: The products such as Miss Dior and Poison are developed specially for the ladies and girls where as the products such as Sauvage, Jules and Higher are developed specially for the men and boys.
Continue… ElementsBurberryChristian Dior PriceCompany is following the premium pricing strategy as the products are of high quality alongwiththeinnovativedesigns.The company is also deciding the price based on theeconomicconditionofthepeople. Burberry is following this premium pricing policy because the targetted customers of the company are high class people to whom companyiscateringtheproducts.Such people prefer the quality based products and doesnotworryaboutthepricesofthe products at which the products are provided to them. ChristianDiorisalsofollowingthe premium pricing policy as their customers belongs to the premium class who can afford the product of the company. This type of pricing policy is followed by the company as Christian dior is using the quality based raw materials in their production process due to which the cost of developing the products becomes high. These quality based rawmaterialsareusedforensuringthe customer satisfaction.
Continue… ElementsBurberryChristian Dior PlaceBurberry isproviding the products to the customersthroughtheirstoresaswellas through their online stores. The stores of the companyarelocatedatdifferentfamous places and cities. Christian Dior is also offering their products throughthestoreswhicharelocatedat differentpremiumlocations.Apartfrom these, company is selling their products from online retail and e-commerce platforms such as Amazon, Flipkart, Darveys etc. PromotionTheBurberryisusingvarioustypesof channels for promoting their products among customers. Burberry is utilising the different channels such as TV, online ads, print ads, billboards, social media platforms etc. Apart from this, company is promoting the products in high class magazines for attracting the premium class people. Christian Dior does not use the traditional promotional method, instead the company is using the advertisement in magazines such as Voguewhichcaterthetargetsegmentof firm.Celebritiesarealsoendorsingthe company's products. Dior is also using the emailsandmessagesforinteractingand promoting the products among the customers.
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Continue… ElementsBurberryChristian Dior PeopleThe people in the Burberry are capable of performingtheirworkwiththerequired efficiency due to having proper skills and knowledge. Also the company is offering training so that employees can improve their weakareas.Thecompanyalsooffers rewards to the employees based on their performance so that they stay motivated in their working. The Christian dior is also having skilled workerswhoareexecutingtheirwork effectively and efficiently. Apart from this, thecompanyishiringtheemployeesby posting the vacancies on social media for attracting the potential employees. Training is provided by company to new employees so that they can understand the culture and structure of firm. ProcessBurberry is using various types of purposes in their daily operations. For the production, company is following the approaches such as TQM and six sigma so that waste can be eliminated along with the reduction in cost. Inventorymanagementformanagingthe stockandinventory.Forbringing transparency in supply, company is using the supply chain management. Christian dior is also using various quality based processes in the production of new products.Fortheinventoryprocess, company is using the Just in time approach through which the company is ordering the materialsbasedontherequirementof productionprocess.Fortheproduction process, company is using the continuous improvementsothatthequalityofthe products can be improved.
Continue… ElementsBurberryChristian Dior Physical evidenceThe physical ambience of products of the company is unique due to which customers canidentifytheproductsinshelves. Companyhasawebsitethroughwhich customerscangettheinformation regarding the products. Apart from these, the company is also using the soft music in their stores. Physical ambience of Christian dior stores includesfresh,airyandlighted environment. The layout and structure of the stores is also influencing the customers inpurchasingtheproducts.Alsothe company has invested heavily in the design of their stores which are large and spacious as well as decorated with colourful lights.
Tactics applied by Burberry for attaining the goals Burberry is using various tactics for achieving their goal of grasping the more market share. For this, company is using the market segmentation so thattheproductscanbeprovidedaccordingly.Throughthemarket segmentation,companycantargetaspecificmarketinwhichthe consumption of the fashion products is high. The segmentation process of the Burberry is as follows: •Identify the target market having high consumption of fashion products. •Development of positioning strategies for placing the product in the market. •Feedback is taken from the segmented customers so that modifications can be done in the products.
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Strategic marketing plan Burberry is a fashion retailer having operations in several nations. The company is providing wide range of fashion products to the customers such as trench coats, ready-to-wear outerwear, fashion accessories, fragrances, sunglasses, and cosmetics. Burberry is focusing on satisfying the needs of their customers for which company is launching a new product which is Burberry deo. The company has decided to launch this new product after analysing the market.
Segmentation, Targeting and Positioning Segmentation: The company is using the demographics and geographic segmentationforsegmentingtheircustomers.Companyisusing demographicsegmentationfortargetingthewomenandmenandfor geographic segmentation, company is targeting areas having high heat and pollution. Targeting: The company is targeting the people from places having high heat and pollution as they use deodorants for eliminating the smell. Also the company is targeting the young men and women as they prefer perfumes before going somewhere.
Marketing mix ProductThe new product of the Burberry is Burberry deo which will eliminate the smell of sweat in the people. Quality based raw material are used in the development of new product. The design of the product is very attractive as dark green colour s used along with a curved bottle which is easy to handle in one hand. Also the product can be used by both men and women. PriceThe price of the new Burberry deo is medium as this is majorly focused on Youth whose economic conditions are not very good as they does not earn money. However the medium price is for single fragrance and for the twin fragrances variant , company has PromotionThe promotion for the new product will be done by advertising in the Vogue magazine as well as by posting advertisement on social media platforms so that a large number of customers can be attracted towards the product.
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Continue… PlaceThe company will provide this new product to the customers in UK through the different stores of the company. Locations includes London, Briston, Edinburgh etc.as a large number of people lives in these cities. This new Burberry deo will be provided by the online e commerce stores too so that maximum sales can be achieved. PeopleBurberry will hire new employees for the development of this new product which is Burberry deo. Also company will use the social media platforms for attracting the potential candidates. Company has also decided to offer the training to new employees so that their skills and knowledge can be improved for ensuring manufacturing of quality based goods. ProcessThe company has already implemented the six sigma and TQM in their production process so as to reduce the cost and waste while developing the new product. The company has decided to implement the just in time approach also after analysing the processes of Christian dior so that the supply chain can be improved. Physical ambienceThe physical ambience of this newly launched product will be dark green which is an attractive packing. The company has printed their own logo and brand name on the product so that customers can easily identify it in the shelves by just looking at it.
Marketing and Promotion Thecompanyhasdecidedtousethesocialmediachannelssuchas Facebook, Twitter, Instagram etc. for attracting the customers. Apart from these channels, company will also use the traditional methods such as Billboards, TV advertisement and endorsement from celebrities so that information regarding the product can be spread among the customers.
Continue… ParticularsAmount Advertising on TV2500 Social Media Platforms7500 On newspapers5000 Sales Promotion5000 Total20000 The marketing department also developed a budget for carrying out the marketing activities as discussed below:
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Risks associated with the new product and measures for resolving them Lack of funds: This risk can arise in the development of new product of the Burberry which should be eliminated other wise it can negatively impact the product development. For eliminating this risk or its impact on the new product development, company is focusing on gathering the funds from the bank loan and remaining funds from the company's financial account.
Budget for the new product The company has estimated a budget of 1,50,000 Euros for the development and promotion of this product. Out of this total budget, 20000 Euros are providedtothemarketingdepartmentsothattheycanperformtheir activities properly without facing any financial issues. The budget for the new product i.e. Burberry Deo is as follows: ParticularsBudget Workforce50000 Machinery50000 Marketing20000 Supply chain30000
CONCLUSION It has been summarised from the above discussed report that the marketingdepartmentofthefirmspromotestheproductsand services in order to attract more customers. The different department of Burberry needs to work together with marketing department in order to perform their work in proper manner. The companies can also use the marketing mix for comparing the different aspects of their company with their competitors.
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REFERENCES Aoyama, K. and et. al., 2013.System and method for distribution chain management. U.S. Patent 8.527.371. Chand, M. and Katou, A.A., 2012. Strategic determinants for the selection of partner alliances in the Indian tour operator industry: A cross-national study.Journal of World Business.47(2). pp.167-177. Deresky, H., 2017.International management: Managing across borders and cultures. Pearson Education India.