Marketing Essentials: Comparing Marketing Mix Strategies of Tesco and Aldi
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This report compares the ways in which Tesco and Aldi implement the marketing mix to achieve their goals and objectives. It also explains a basic marketing plan for Tesco.
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Marketing Essentials Table of Contents
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INTRODUCTION...........................................................................................................................1 TASK 2............................................................................................................................................1 P3 Compare the ways in which different organisations apply the marketing mix to the marketing planning process to achieve business objectives.......................................................1 TASK 3...........................................................................................................................................4 P4 Produce and evaluate a basic marketing plan for an organisation.........................................4 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Marketing can be defined as a group of activities through which organisations or brands create or develop interest among the customers for their products and services (Allen, 2016). These activities can be advertising, promoting, distributing sample products etc. All these activitieshelp thehelp in makingthe customersaware of the company'sproducts. The organization chosen for this report is Tesco which is a multinational British merchandise retail brand headquartered in England, United Kingdom. The company was founded in 1919 and is leader in the groceries market in UK. This report compares the ways in which Tesco and one of its competitors, Aldi implement the marketing mix to achieve their goals and objectives. The reports also explains a basic marketing plan for the company. TASK 2 P3 Compare the ways in which different organisations apply the marketing mix to the marketing planning process to achieve business objectives Marketing mix is a tool that integrates several number of components in order to strengthen a brand and therefore help sell its products (Duffett, 2017). It comprises of 7Ps namely- Product, Price, Place, Promotion, People, Physical Evidence and Process. Tesco, being a market leader was designed to primarily fulfil the customers' needs and wants. Aldi, is the chosen competitor of the brand. A list of comparison of the various ways in which both these organizations apply the concept of marketing mix to their planning process in order to achieve goals and objectives is described below - Marketing MixTescoAldi Product Tescooffersavarietyof productstothecustomersto choosefrom.Theproducts range from food, clothings etc. The never ending product line in their offline store, but also onlineisabletofulfilevery needofthecustomers.There AldiisaGermanybased competitor to Tesco that offers foodproductsataffordable prices and are of similar quality that is offered by other brands. The products that are sold by Aldi are sourced from limited supplierswhichthecompany 1
areproductsofferedfrom variousbrands,international cuisineandotherthingsthat don'tleavethecustomers lackingwhenitcomesto choosingdifferentproducts (FolinasandFotiadis,2017). Thecompanyoffersitsown products too. then brands as its own and sells at affordable rates in the market. The products are less expensive ascomparedtothepricesof productsofferedatthe supermarkets.Besidesfood products, Aldi also sells fruits and vegetables, electronics etc. Price Tesco aims at providing the best ofqualityproductswithout compromising on the quality of products. Opting for low price strategy against its competitors hasmadeitpossibleforthe company to become the market leaderitistoday.Tescohas continuedtomaintainlowest prices for its products. Aldi has a strong customer base as it offers products at cheaper ratesandthequalityofits products that isn't available with thecompetitors.Also,the companyusesthestrategyof unitpricingforthegroceries makingiteasierforhe customers to compare. Place Tescoisheadquarteredin Englandhavingoperations worldwide.Thecompany mainlyusestwo channelsfor the distribution of its products and services namely. Tesco has sixdifferentkindsofoffline stores.Theonlinechannelof distributionisthecompany's official website. The company has a total of 8000 stores spread across 18 countries worldwide.Thestoreshavea very simple layout and the cost of products very minimal. The companypurchasesraw materials from the suppliers in bulk and then stores them in its localwarehouse(Hamlin, Knight and Cuthbert, 2016). TescomakesuseofdifferentAldiinvestsainsignificant 2
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Promotion strategiesliketelevision advertisements, offers discounts toitscustomersatregular intervals, sponsors events etc. to promoteitsproducts.Allthe advertisements of the company focus on the low prices of its products (Horton, 2019). amount of money in promoting itself.Itonlyoffers“Super Buys” offers that change every week. This is informed through aweeklynewsletterwhichis eitherhandedovertothe customers or sent them through mail or via newspaper. People Tescohasanexcellentstaff appointedassalesassistants appointedattheirstoreswho contributetotheoverall brandingandsuccessofthe company.Asaresult,the employeesareproficientand alsoofferedgoodsalaryfor theircontributiontothe company. Aldiisslightlybehindits competitorswhen it comesto providingcustomerserviceas theemployeesdon'tusually assistthecustomers.Thisis because the company has a very thoughtful store layout wherein everythingisputintovarious sectionsthatcanbelocated easily(Karnaukhovaand Polyanskaya, 2016). Process The process in context to Tesco refers to keeping the customers as a primary focus by providing quick billing services and easy access to the products placed in thestoresonlineaswellas offline.Tescodoesitby appointing proficient staff and paying its primary focus on any complaints from the customers' endandthereforeaddressing Having a thoughtfully put store layouthelpsthecustomersin locating the products themselves which reduces the need for Aldi to appoint more employees. The companyonlyoffersproducts frompopularbrandsinthe marketthathelpsinavoiding confusion among the customers. 3
them. Physical Evidence Tesco doesn't spend much time in elaborating its stores and has clean yet attractive stores that havealltheproductsplaced according to different categories and are easy to locate. Offers are also placed in a manner that more customers are attracted. Aldiisabrandthatis recognized globally for having themostuncomplicated business processes. Over 85% of theproductsavailableatthe stores are from the brand itself and the rest from well known brands. TASK 3 P4 Produce and evaluate a basic marketing plan for an organisation A marketing plan can be defined as a document that figures out the advertising strategy that an organization will have to implement in order to reach its target market, goals and objectives (Kayabasi and Mtetwa, 2016). A marketing plan usually consists of an analysis of situation which includes SWOT, PEST analysis, a forecast of the sales of the company etc. Having a marketing plan helps organisations to plan various activities that happen within the premises and thereby improve their overall performance in an effective manner. Executive Summary Having a marketing plan is like having a blueprint or an outline of all the marketing and advertising efforts for the future (Kotoua and Ilkan, 2017). This assists the companies in carefully planning and defining that are involved in the final accomplishment of goals and objectives within the specified time. Therefore, it is very essential for Tesco to have a marketing plan as the company is planning to open offline stores in San Marino, Europe. The marketing plan for the company is explained below - Objectives To open offline stores in San Marino in the coming 2 years in order to increase its customer base. 4
To implement different promotional strategies in order to increase its overall sales and profitability ratio by 25% in the next 3 years. Situation (SWOT) The situation of Tesco is described below - Strengths –Tesco is the leading supermarket and grocery retailer in the United Kingdom and dominates the Britain market (Ottman, 2017). The company is recognized worldwide with having a presence in approximately 14 countries and uses the latest technology to amplify its customers' overall shopping experience at the company's stores. The goodwill of the company will help it establish offline stores in San Marino and attract potential customers. Weaknesses –The company has not been successful in countries like Japan and the US as its failed operations forced it to shut down its stories in both the countries. With a lot of competition posed by existing players in San Marino can hamper the company's process of achieving its goals and objectives in the specified time period. Opportunities –Tesco ha recently launched a new discount store, Jacks which is proved out to be successful. The company has an opportunity to launch this business in San Marinoandcancompetewiththebrandsalreadyoperatingin San Marino. This can prove to be a profitable move for Tesco. If the company has any second thoughts regarding this, it can opt for opening a joint venture wherein a local brand could be of help. Threats –With Britain not being a part of the European Union any more, the trade deals have can pose a threat to Tesco (Pappas, 2017). There is a significant rise in the raw material as well as labour costs lately, this can also pose a threat to the company for establishing stores in San Marino. Also, different countries have different government regulations. Some of them can work in favour of the company while some can prove out to be threats. Strategy Different strategies that Tesco can opt for are - Segmentation –This is the first stage where the company segments the market based on various aspects like age, gender, population etc. Tesco is planning to launch a new offline 5
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store. Therefore, it will have to consider all these elements and accordingly formulate the strategies. Targetting –Once the segmentation is done, a target market is to be created wherein, the company will target people having medium to high levels of disposable income so that they are able to purchase its products through offline stores. Positioning –Positioning refers to creating a brand image and positioning it in the minds of people so that they are able to recognize the brand anytime, anywhere. Tesco is a widely recognized and a popular brand. Therefore, it can make use of various channels like television, newspapers, magazines etc. to position itself in the minds of consumers. Action Plan The action plan of Tesco made based on the 4Ps is described below - Product –The company deals with a wide segment of products with groceries and general merchandise being the main categories (Perreault, 2018). There are no new product offered in the offline stores as similar products are available online as well. Price –The pricing of the products in the offline stores should be affordable as all customers are not comfortable with buying products online. Therefore, products should be priced at rates that are not heavy on the pocket. Place –Tesco is planning to open an offline store in San Marino as this will enable the customers to buy products that they need instantly. This will also give them a chance to but and try on products and check them. Promotion –In order to promote itself, Tesco will have to opt for carrying out promotions through social media and its website as this will enable the customers to navigate through the products and also getting information of what the company is planning to come up with. Forecasts It is essential for Tesco to forecast its plans before launching the store to remain aware of various aspects like availability of resources in that area and also requirement of funds (Pooler, 2018). For this, the company should prepare a proper budget which is explained below - PARTICULARSAmount(£) Trainer200, 000 6
Equipments400000 Marketing50,000 Safety measures50,000 Total700000 Control This is the last stage of making a marketing plan where proper control has to be maintained as any mistake in the marketing plan can lead to a rise in problems in the future (Allen, 2016). A benchmark and standards should be set in order to get the tasks completed on time. Tesco should set goals and objectives that it desires to achieve and should therefore work towards achieving them in order to gain a competitive advantage. CONCLUSION From the above report, it can be concluded that, there are various aspects that a company needs to work upon in order to achieve its objectives. Various strategies should be opted by organisations in order to gain a competitive advantage and stand out in the market against their competitors. Also, different organisations implement the concept of marketing mix in different ways to attain their specific goals. A marketing plan can be prepared by the companies that includes various components like situation analysis, action plan, forecasts and control. The company should revise and update it on a regular basis to sustain itself in a highly dynamic environment. 7
REFERENCES Books & Journals Allen, M., 2016.Essentials of publishing qualitative research. Routledge. Duffett, R.G., 2017. Influence of social media marketing communications on young consumers’ attitudes.Young Consumers.18(1). pp.19-39. Folinas, D. and Fotiadis, T., 2017.Marketing and Supply Chain Management: A Systemic Approach. Routledge. Hamlin, R., Knight, J. and Cuthbert, R., 2016. Niche marketing and farm diversification processes: Insights from New Zealand and Canada.Renewable Agriculture and Food Systems.31(1). pp.86-98. Horton, D., 2019.Potatoes: Production, marketing, and programs for developing countries. CRC Press. Karnaukhova, N. A. and Polyanskaya, E. V., 2016. Communication and reputation as essentials for the positioning of an organization.AI & society.31(3). pp.371-379. Kayabasi, A. and Mtetwa, T., 2016. Impact of marketing effectiveness and capabilities, and export market orientation on export performance: Evidence from Turkey.European Business Review.28(5). pp.532-559. Kotoua, S. and Ilkan, M., 2017. Tourism destination marketing and information technology in Ghana.Journal of destination marketing & management.6(2). pp.127-135. Ottman, J., 2017.The new rules of green marketing: Strategies, tools, and inspiration for sustainable branding. Routledge. Pappas, N., 2017. Effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing.Journal of Marketing Communications.23(2). pp.195-218. Perreault, W. D., 2018.Essentials of marketing. New York: Mc Graw Hill. Pooler, J. A., 2018.Demographic targeting: the essential role of population groups in retail marketing. Routledge. Online ALDIMarketingMix(4Ps)Strategy.2019.[Online].AvailableThrough: <https://www.mbaskool.com/marketing-mix/services/16807-aldi.html>. 8