This report explores marketing concepts, roles and responsibilities, and compares marketing strategies of Burberry and ZARA. It also provides insights on developing a marketing plan to meet goals and objectives. The report discusses the 7Ps marketing mix and evaluates tactics for success.
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Table of Contents INTRODUCTION...........................................................................................................................3 PART A...........................................................................................................................................3 Covered In PPT......................................................................................................................3 PART B............................................................................................................................................3 Compare elements of the 7Ps marketing mix.........................................................................3 Produce a marketing plan to meet marketing goals and objectives........................................5 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Marketing is termed as a process executed to influence the interest and perception of customers towards the products and services offered by an organisation(Pappas, 2017). Its main objective is to increase customer base and sales due to which it is necessary for every organisation to invest more in adoption of marketing techniques and tools so that the accurate information of their respective products can be reached to the targeted customers. For this, an organisation must have skilled and experienced marketing manager who have innovative ideas to market their products so as to make positive impact on customers’ mind. The present assignment report is based on Burberry which is engaged in selling different kinds of products such as fashionable clothing, fragrances, accessories etc. It holds strong position in UK market due to generating huge revenue every year. The report overviews about marketing concepts along with its different marketing concepts, roles and responsibilities of marketing function, interrelationship between different departments, comparison of marketing between two rivals, and producing marketing plan for Burberry. PART A Covered In PPT PART B Compare elements of the 7Ps marketing mix The marketing mix strategy of the marketing departments enables them to identify various tactics and actions that they have to take in order to achieve their sales target. For this they need to focus upon the product, price, place, promotion, process, people and physical evidence related to the offerings of the company(Williamand Zikmund, 2012). The Burberry with this can analyse the current performance of the organisation in comparison to their competitors ZARA. The marketing mixes of both the companies are given below: BasisBurberryZara
ProductBurberryoffersawidevarietyof goodswhichincludesfashionable garments, fragrances, accessories and many more. They offer high quality luxuriesgoodswhichattractsthe customers. They offer luxurious products which includes tops, jeans, bags, shoes etc. due to which they are treated a one stop solutionfortheproductsofbetter quality. PriceThe Burberry offers their products at premium prices as they have been treatedasaluxuriousbrand.The focusofthecompanyisonthe quality of the products and services rather than o the prices. Thepricesthatareconsideredby ZARA are also high but in comparison tootherinternationalbrandtheir products are affordable to the people. Also they focus upon the willingness to pay of the customers for some of the goods. PlaceTheproductsoftheBurberryare available on their stores which are locatedinalmosteachandevery major city of the different countries throughout the world. TheproductsofZARAarealso availableintheirstores.Alsotheir products are available in the shopping martswhereothersbrandarealso available(Mogaji, and Roberts, 2016). PromotionThepromotionaltechniqueswhich are used by the company include the socialmediamarketingaswell promotion through celebrities such as Emma Watson. Also they adversities thoroughvarioushighprofile magazines and direct messages to the customers. ZARA promotes their products through advertisement but they do not much on promotingtheirgoodsandservices. They focusupon promotingthrough wordofmouthfortheirquality offerings. PeopleTheemployeesofBurberryare speciallytrainedsothattheycan servetheircustomersefficiently. They work in collaboration with the supply chain partners who supports TheZARAalsoprovidesvarious trainings to their employees with the helpofwhichtheycanefficiently convince them for making purchases.
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theminidentifyingthetasteand preferences of the customers(Joshi, 2012). ProcessTheproductsofthecompanyare available online due to which they have to make delivery and for this theyensuresthattheyhavebetter delivery system so that time delivery can be made. The process that has been adopted by ZARAissimpleinwhichthe customers are provided assistance by thecompaniesrepresentativewhile making purchases. Physical evidence Thephysicalevidenceforthe companyaretheiradvertisements their stores and the packaging along with their tag on the cloths. ThephysicalevidenceofZARA includes the receipts of the transactions and their hoarding in the malls and outside their stores(Pizarro Milian, . and Davidson, 2018). Evaluation of Different Tactics applied by Burberry Various tactics are used by the company for ensuring their sales and accomplishment of their overall objectives. The tactics such as marketing mix enables them to perform better in terms of their offerings. With this they can manage their promotion, channel of distribution etc. so that their can make their products readily available to the customers every time. In addition to this they emphasis upon the benchmarking tactics as with this they set standards for their performances which they have to achieve, also it facilitate comparison among actual and standard performance which improves overall performances of the Burberry. Produce a marketing plan to meet marketing goals and objectives Marketing plan is referred to a basic document that consists of some of the strategies that is part of overall organisation and can help them in launching their product in the market. Marketingplan actsasguidanceand helpsinproviding overalldirectionrelatedtothe promotional strategies, financial requirements and advertisement strategies for a new product that has to be launched by the organisation(Avraham, , 2018). So, that all the employees who are involved in the marketing activities get a clear direction of their overall roles and responsibilities. Marketing plan of Burberry
Burberry British brand that is offering different types of outwears fashionable accessories fragrances and many such other related with fashion this organization is planning to make some new products that is organic cosmetics so that the preferences of people towards more Organic products instead of chemical ones can be made through this new variant that is planned to be launched in the coming period of time by Burberry. Executive summary:Burberryis a fashion brand that is dealing in different types of products that are related to consumer protection(Baena, 2016). There has been a decrease in face because of launch of many new products by present competitors and entering of many new start-ups and brands that has lead to development of a new range of Organic products for Burberry. Present marketing plan is based on how Burberry is willing to use new launched organic range for the purpose of enhancement of their level of sales. Mission:The overall mission of Burberry is to maintain the external brand image and some new products that can help in satisfying the requirements and Expectations of their present base of customers. Vision: Origin of this brand is to make consistent and continuous improvements in there of products so that they can expand their market share and gain a higher position as a luxury fashion brand across different parts of the world where they are having presence. Smart objectives: There are certain smart objectives that have been set for Burberry with the help of marketing mix analysis for their new organic cosmetic range: 1)Product: Burberry is dance to launch some new products in the organic range of cosmetics for satisfying the customer requirements for different types of Organic products. 2) Price: Burberry is a brand that is offering premium pricing strategy that is the launch products on high prices as they believe they are offering according to the prices that are being paid by their customers to match the satisfaction level and provide high value(Batzer, 2019). For this the new organic grains will also consists of slightly higher prices as compared to existing brands that are offering similar category of products. 3)Place:The product of Burberry will be in various physical outlets where there are already Burberry being sold and apart from this product will be launched in some new location where presently Burberry is not having any products.
4)Promotion: The promotional Strategies for this new organic product will be with the help of electronicmediathatistruemealsTVcommercialsmagazinesnewspapersandvarious celebrities will also be involved who are willing to use Organic products(Bauman, McFadden, and Jablonski., 2018.). This is going to lead people and make them believe that organic product is the new Trend. 5)Process: The main focus of the organization is on functional process related to the timing of products being offered and making all the products available according to the given point of time and requirement of customer. 6) People: It is related to all the stakeholders that are associated with the organization and are involved in overall launching of the new range of products. In this there is employees who will be trained specially for performing all the functions and further include customers who are mainlyintoenhancetherevenuefromthisnewlaunchofproduct(Hollensen,2019). 7)Physical evidence: It is the overall websites where the product is going to be actually launched and advertisements will be conducted for physical evidence overall availability of products for customers. STP strategy: 1)Segmentation: Is a strategy that in which the organization has to segment the overall target market based on various behavioral factors so that they are able to focus on a particular segment of customers based on their attitude Lifestyle belief values and perception of such special segmentthathastobeoveralltargeted(Ducange,Pecori,.andMezzina,2018). 2)Targeting: In this the organization will be having focus on that has been formed in the earliest step so that products are being offered at some premium pricing and Organization is able to satisfy the customer needs of those which are having preferences for Organic cosmetic products only. 3)Positioning:Strategy in which there is a rent and distinguished position that is being created to increase the availability of products for the customers in this way has to be created by organizationDesai, 2013). Marketing strategy: SWOT analysis:
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StrengthWeakness ď‚·The overall range of organic products will be based on offering customers some healthy lifestyle and a preference ď‚·The presently other competitors who are offering organic products can be of high threat for Burberry. OpportunitiesThreats ď‚·Therearemorepossibilitiesfor enhancementofmarketshareand global rise in the brand image by the use of organic cosmetic products(De Pelsmacker, Van Tilburg and Holthof, 2018). ď‚·This external market is very attractive and offering many opportunities that can lead to more new entrants willing to enter the market. Budget: There is a specific financial budget that has been set up for supporting overall financial activities and help in smooth conducting of the marketing plan. ParticularsAmount(ÂŁ) Advertisement on TV (10%)250 By use of digital media and social Media Platforms (25%) 300 On magazines and hoardings (10%)150 Direct sales Promotion- (30%)500 Monitoring and controlling: Monitoring is the step that is very crucial for the organisation in managing their overall performance in such a manner so that overall launch of the product so on track and there is more focus that is made on monitoring and controlling of various activities that are part of the overall marketing plan so that the actual results can match up with the set objectives that have to be achieved in the course of time period(Boso, Debrah and Amankwah-Amoah, 2018). There are
certain below mentioned standards that have been set up for achievement of laid down objectives: Sales: the Burberry will be measuring the overall sales of their new range of organic product further identified time period of six months. Profit: The organisation is planning to expand their profit by a percentage of 15 % with the new launch of such organic products. Market share:There is a forecast that is and to enhance the share of market by5% .
CONCLUSION It is concluded from the above report that marketing plays a crucial role in achieving the organisational objectives. The department focuses upon the needs and wants of the customers with the help of which they can satisfy them and ensure their growth and accomplishment of objectives. The marketing department works in integration with other departments which enables them to utilise the resources of the organisation efficiently and facilitates planning and decision making. Apart from this it is identified that with the help of marketing mix strategies the companies can determine their existing strategies and can analyze current performance of the business. In addition to this it is concluded that to plan successfully for the launch of the product and services a marketing plan is developed in which all the strategies are taken into consideration with the help of which they can successfully launch their new products and services.
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