Marketing Planning for Snack Food Operation by Nestle
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This report discusses the marketing plan for a new snack food operation by Nestle, including objectives, segmentation, targeting, positioning, PESTLE analysis, SWOT analysis, marketing mix, budget, and monitoring and evaluation.
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Marketing Planning
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Table of Contents EXECUTIVE SUMMARY............................................................................................................3 INTRODUCTION..........................................................................................................................4 MAIN BODY...................................................................................................................................4 Objective.....................................................................................................................................4 SEGMENTATION, TARGETING AND POSITIONING........................................................4 PESTLE analysis........................................................................................................................5 SWOT analysis...........................................................................................................................6 MARKETING MIX....................................................................................................................6 BUDGET....................................................................................................................................7 MONITORING AND EVALUATION.......................................................................................7 CONCLUSION...............................................................................................................................8 REFERENCES................................................................................................................................9
EXECUTIVE SUMMARY In the report marketing plan of snack food operation for nestle will be prepared in which objective will be defined, segmentation, targeting and positioning of the new sector will be done. External environmentanalysis will be taken into consideration. Also the strength, weakness, opportunities ad threats will be identified. Marketing mix will will also be undertaken. The budget to execute the plan and monitoring will be done for the same.
INTRODUCTION It is the process of making a strategy by analysing the market situation and collecting information, seeking market opportunities, forecasting and establishing premises, selectingthe target market and implementing the strategy. Nestle is a Switzerland based multinational food company which was founded in 1866 by Henri Nestle. In the further report marketing plan for a new operation which is snack food operation will be put light upon. MAIN BODY Objective Objectives are the defined goals and provide clear direction of for the further actions for marketing. The objective of Nestle is to enter into new segment of operation which is snack food operation and to open 15 new stores in major cities in a span period of 2 months which may be a Franchisee or a retail distributor. The objective of this new snack food operation isspecific, measurable, achievable and time bound. Also the objective is to cover whole Vevey and provide snacks such as little cupcakes, Cheese fondue, mini pancakes, different varieties of Maggie, different varieties of sandwiches, rosti, muesli etc. SEGMENTATION, TARGETING AND POSITIONING. Segmentationis the process of dividing the market into smaller parts or segments based on the characteristics or interest or location. There are basically four types of segmentation demographic, psycho graphic, behavioural and geographical. Nestle has segmented its market for this snack food operation based on demographic and geographical. They have segmented the market based on age. The company has also segmented based on geographic or locational based segmentation as they have covered their stores locally. They segmented the market by doing market research and analysis of customer data. Targetingis a strategy that is implemented to focus or concentrate on a specific group of customers. Proper segmentation is necessary to target the right audience (Camilleri, 2018). The people who are teenagers and adultsthat who are in between the age of 16 to 35 as the people that come into this brackets prefer snacks. They have covered the major cities of Switzerland to expand their new snack food operations. They targeted the customer based on demand analysis.
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Market positioningis n exercise that is used to establish the image of the company into the minds of consumers. Nestle has positioned their snack food operations for foody people and people who love to try new things. They have also positioned itself as the stores for food bloggers. They position their product by competitor analysis and internal analysis. PESTLE analysis Pestle analysis is the tool used to analyse external or macro factors that impact the functioning of the new snack food operation. It gives a broad picture of the industry and helps to make strategy accordingly. Political factor –These factors include the political stability, tax policy, environment regulations, trade restrictions etc. All these factors if not favourable can impact the new snack food operations in a negative manner (Perera, 2017). Economic factors –These factors are disposable income of the people, unemployment level, interest rates and trade tariffs etc. As high disposable income of the people is beneficial for this snack food operation. Also unemployment leads to employment after establishing the store as people will get employment. Social factors –These factors are buying habits, emotional needs and behaviour of the consumer. It also includes the trends and brand preferences of the people and these factors do impact the functioning of the business. If these are favourable then it will positively impact the operations of the snack food. Technological factors –Factors like innovations in the market launching new varieties of snacks as per the taste of the people do impact the business. Using new technology to make snacks that attracts customers all these factors impact the business. Legal factors –Legal factors like different laws like employment laws and competitive regulations and many other standards which has to be taken into account to start the business. Environment factors -It refers to the ecological and environmental aspects of the business which re weather, climate, waste management, eco-friendly aspects which must be taken care off when operating the business as Nestle can use eco-friendly serving plates and packaging material which attracts customers by the innovative presentation.
SWOT analysis SWOT analysis is the technique which is used to identify the strength, weakness, opportunities and threats of the business. It is a type of strategic planning technique to evaluate the companies internal factors. Strengths Nestle has an unmatched R&D capabilities and centres. It has a great brand presence and image. Stronggeographicalpresenceandwiththattheyalsoconcentratesonenvironmental sustainability efforts which makes them more attractive. Weakness The company was also into the aligations of using water at a very great amount. They have also used child labour and other unethical practices (Sarsby, 2016). As there are many brands under the same name therefore sometimes it creates conflicts of interest and brand structure. Opportunities The new snack food operations can include the provision of healthy breakfast and snacks. The changing trends of taking snacks and also the increasing disposable income results into high demand of these snacks stores. Venturing small food start ups under their established brand name. Giving the option of online delivery and payment methods can expand their market. Threats As opening new franchisee and stores needs more natural resources like water and there is scarcity of it. Also increasing pollution and climate change is a threat to Nestle for opening new snack food operations. Rising competition is also a threat as there other brands and stores present in the market like Snack vending machine, fabulous etc. Increasing prices of commodities is also a threat as this increases the price of the snacks and ultimately leads to decrease in sales. MARKETING MIX Marketing mix are the four areas of focus that the company uses to promote its brand. Nestle uses this mix to promote its new snack food operations.
Product mix –Product is the item which the company sells to the customer to satisfy their needs and wants (Wu. and Li, 2018). It includes factors like branding, packaging, labelling, after sales services and varieties of items offered. Te product mix of this new operations includes snacks such as little cupcakes, Cheese fondue, mini pancakes, different varieties of Maggie, different varieties of sandwiches, rosti, muesli etc. Price mix –Price of items or snacks depends of the quality and cost involved in producing the snacks. The company focus to keep the price reasonable as the company is offering snacks and people prefers it in between meals usually (Išoraitė, 2016). They use price skimming to launch snacks as they focus on quality more. Place mix –The place mix includes the the distribution channel and network and planning to open these new snack food operations in major cities of country as per the taste and preferences of the customers to increase the reach of their new launch and also to enhance the brand awareness. Promotion mix –To promote the new snack food operations they are using online platforms and social media platforms that too in different languages as per region (Pogorelova. and et.al., 2016). To promote these new operations various ad campaign to be floated with tempting snacks. BUDGET A budget of $US75K is being allotted for these new stores which will include all the infrastructure, water bill, electricity expenses, advertising expenses and all the raw material needed. Infrastructure – $US32K Raw material - $US19K transportation - $US9.5K adverting - $US8K electricity, water and other expenses – $US6.5K. MONITORING AND EVALUATION For monitoring and evaluating marketing plan various key performance indicators are examined such as:
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Revenue generation –If the revenue from the new stores is greater then it is also a great indicator of successful marketing plan. New customers –This is also a great indicator to monitor and evaluate the marketing plan as customers increases because of the quality of the snacks and also word of mouth publicity. Return on investment –It is an indicator to determine the success and failure of marketing plan by subtracting the initial value of investment from the final value of the investment which is equal to the net return. After this dividing this number by the cost of investment and finally multiplying it by 100. CONCLUSION It can be concluded that to launched new snack food operations Nestle firstly establishes SMART objectives.Then they segmented, targeted and positioned their new snack food operations as per their objective. To undertake the business they undertook both internal and external analysis which are Pestle and Swot. To promote their new snack food operations they used the marketing mix tools. Lastly the budget to execute the plan was identified and monitoring and evaluation was done.
REFERENCES Books and Journals Camilleri, M.A., 2018. Market segmentation, targeting and positioning. InTravel marketing, tourism economics and the airline product(pp. 69-83). Springer, Cham. Išoraitė,M.,2016.Marketingmixtheoreticalaspects.Internationaljournalofresearch granthaalayah.4(6). pp.25-37. Perera, R., 2017.The PESTLE analysis. Nerdynaut. Pogorelova, E. and et.al., 2016. Marketing Mix for E-commerce.International journal of environmental & science education.11(14). pp.6744-6759. Sarsby, A., 2016.SWOT analysis. Lulu. Com. Wu, Y.L. and Li, E.Y., 2018. Marketing mix, customer value, and customer loyalty in social commerce.Internet Research.