Table of Contents INTRODUCTION...........................................................................................................................1 LITERATURE REVIEW................................................................................................................1 PART A : Key marketing concepts used by the Ralph Lauren corporation and their application to market Polo Ralph Lauren Women's products.......................................................................1 PART B : The buying decisions of consumers decision making process for purchasing polo products.......................................................................................................................................2 CONCLUSION................................................................................................................................3 RECOMMENDATION...................................................................................................................3 REFERENCES................................................................................................................................4
INTRODUCTION Marketing principles are marketing ideas which are agreed by the companies to use for executing an effective strategy of marketing. The principles of businesses for marketing are build on product promotional strategies (Epstein, 2019). Businesses use principles in order to achieve effective promotion of goods and services of business entities. In this report case study of Ralph Lauren for women products is given . Here in this report blue label category of clothes will be examine and marketing concepts applied by Ralph Lauren to build a strong sales base will be discussed. This report will be presented in form of literature review where key marketing concepts will be used to market product of Polo Ralph Lauren. Also, the buying decisions of women customers of Ralph Lauren will be explained. LITERATURE REVIEW PART A : Key marketing concepts used by the Ralph Lauren corporation and their application to market Polo Ralph Lauren Women's products. According to theHultén (2015), Marketing management orientation refers to different marketing concepts which focuses on different techniques to produce, market and create products for customers. The management personnel focuses to design strategies which build profitable relationship with targeted customers. In addition toGeldes, and et.al. (2015)says that marketing orientation can be performed in many types by different concepts. They are production concept, product concept, selling concept, marketing concept and societal concept. Business entity chooses and apply these concepts according to needs and demand of customers. Sometimes costumer behavior can vary by these concepts followed by the company. In the view point ofEpstein (2019), Production concept is related with producing and business entity does not put much efforts to gain knowledge about customer's interest. Whereas product concept is different from production concept. As the businesses are more focus towards their product and not concern about needs of consumers. Thus, the company Ralph Lauren corporation does not follow both these concepts in their women products. On the other handSerrat (2017)articulates that the companyRalph Lauren can use marketing concept ofMarketing management orientation. In this concept the business entities are highly concern with the needs of consumer and target audience. Like understanding the need of consumers which is mainly represents bohemian, sophisticated and chic background of 1
women. The company launches their range of tweed cutaway coat, olive-colored dress, silk Georgette and hunting jacket. Therefore the consumers gain their set of interest in brand of Ralph Lauren. In accordance withAnker and et.al. (2015), The selling concept is applied by many companies in order to increase in sales and achieve target of sales. The Ralph Lauren can follow this concept but at later stage when company is able to create a huge customer base. According to the authorTietzen and et.al. (2015), Societal concept is emerging in various markets. Therefore, to attain an advance version of marketing concept the company like Ralph Lauren focuses to aim on present needs of consumers and also try to access future needs of their to attain sustainability. PART B : The buying decisions of consumers decision making process for purchasing polo products. According to theSerrat (2017), The consumer buying decision has been laid in different steps. The steps are begin with Need recognition, then comes Information search, after that third step is evaluation of alternatives and purchase decisions. At last the consumer prefer to make post purchase decisions. In accordance withAnker and et.al. (2015)has laid the First step of need recognition which is an important factor and lead a great impact on buying decisions of consumers. The need of women clothing is observed by Ralph Lauren. The company according to their need of clothing preference which is bohemian, chic and sophisticated dresses launched by the Ralph Lauren. The second step of consumer buying decision is laid byEpstein (2019)which includes information search. The consumer searches through their personal source, commercial source, public source and experimental source. They try to gather information about availability which is matching with their needs. On this stage the target audience can be figured out by the company Ralph Lauren. On the other handHultén (2015), The third step of consumer buying decision is evaluation of alternatives which can be access through consumers. The consumers evaluate various alternatives that are available in the market and chooses the best suitable option on this stage only. The company by marketing their Polo Ralph Lauren women products can attain a 2
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base of customers by presenting their best. Like they open a flagship of Polo at 711 Fifth Avenue which attracts a huge number of consumers towards them. The last second step of consumer buying decision is articulated byTietzen and et.al. (2015)which involves the consumer on this stage becomes buyer and purchases the products after going through all the stages. Polo Ralph Lauren on this stage able to make sales to their target audience. In the view point ofGeldes, and et.al. (2015), The last step of buying decision of consumer which includes the evaluation of product followed by purchase of the product. The consumer analysis and experiences the product which they had purchased. Then the usefulness and satisfaction level of these consumers decides their repeat purchase for same product. On this stage company Polo Ralph Lauren able to gain loyalty of consumers. CONCLUSION This report is all about the case study of Ralph Lauren of their involvement in clothing of women. The report was highlighted about marketing concepts adopted by Ralph Lauren to market their new segment of clothing which is women polo Ralph Lauren. Then comes steps of buying decision of consumers and their relationship with sales of blue label. RECOMMENDATION The company Ralph Lauren can use social media marketing channel to introduce their product in different geographical area such as marketing through Blogging and Facebook. Ralph Lauren can also conduct a press release in order to create a customer base. 3
REFERENCES Books and Journals Anker, T. B., and et.al., 2015. Consumer dominant value creation: A theoretical response to the recentcallforaconsumerdominantlogicformarketing.EuropeanJournalof Marketing.49(3/4). pp.532-560. Epstein, T. S., 2019.Urban food marketing and third world rural development: The structure of producer-seller markets. Routledge. Geldes, C., and et.al., 2015. How does proximity affect interfirm marketing cooperation? A study of an agribusiness cluster.Journal of Business Research.68(2). pp.263-272. Hultén, B., 2015.Sensory marketing: Theoretical and empirical grounds. Routledge. Serrat,O.,2017.Marketinginthepublicsector.InKnowledgeSolutions(pp.111-118). Springer, Singapore. Tietzen, T., and et.al., 2015.Program, system and method for linking community programs and merchants in a marketing program. U.S. Patent 9,111,295. Online StagesinConsumerDecisionMakingProcess.2019.[Online].Availablethrough: <https://www.managementstudyguide.com/consumer-decision-making-process.htm>. 4