This presentation discusses the internal and external factors affecting Marks & Spencer's business performance through PESTLE analysis. It covers the political, economic, social, and technological factors that impact the company's operations. Additionally, it explores the internal factors that contribute to the company's growth, such as brand, human resources, and organizational structure. The presentation also discusses how the company impacts its external environment through its operations and policies. Finally, it concludes that both internal and external factors impact the company's performance and that the company also impacts its external environment in terms of environment sustainability, customer support, and economic contribution.