Table of Contents INTRODUCTION...........................................................................................................................1 ANALYSIS......................................................................................................................................2 CONCLUSION................................................................................................................................8 RECOMMENDATIONS.................................................................................................................9 REFERENCES..............................................................................................................................11
INTRODUCTION Management of the organisation is entitled to initiate operational activities in effective manner. It is required to perform tasks in an sequential manner so that firm may be able to gain profits and resultant outcome quite effectually. Change is an inevitable part of company which is required to be cope up by MBA engaged in building modern British architectures. Present report deals with MBA which needs for learning new aspects for meeting desired outcomes. The future and present aspect is to be analysed by management in order to attain smoother operations. Demands and needs of customers vary with time and is required to make necessary changes in a better way. Modern architecture is changing rapidly and it becomes essential for MBA for effectively redefining its business model for attaining more customer database. MBA will be able to generate KPI (Key Performance Indicators) in effective manner by incorporating change. This will provide company with increased operations and profitability position. The learning organisation is defined as firm which is initiating need for change and work with its members and remove blocks if any of learning. It builds structural and cultural support forcontinuouslearning,improvementandadaptationofchangedenvironmentwhich organisation aspires for. The importance of learning organisation is increasing in the present scenario in order to attain competitive advantage in the best way possible. Business leaders are in charge of facing all new management changes so that innovative and completely different services might be offered to customers. This is evident from the fact that innovation, flexibility of accepting change, responsiveness and redefining markets and extracting opportunities become key for organisation to attain competitive advantage. For attainment of objectives of company, continuous learning is necessary so that higher amount of profits can be attained. Developing and learning organisation is required so that business may be able to accomplishcompetitiveadvantageineffectivemanner.Theorganisationlearningis conceptualised as multi-level process in which members collectively acquire knowledge by putting collective efforts and as a result, company is able to effectively adapt change. Operations, leadership, information systems and finance are integral part of company which provides efficiency in attaining products and services in a better way. This is because for accelerating operations, leadership is required for motivating people. On the other hand, for manufacturing goods, finance is needed for meeting funds. For creating transparency, information systems are 1
needed so that database may be maintained. These all functions are interrelated to one another and efficiency of the same is needed. It then creates need for learning organisation and accept the change. Aim and objectives of learning organisation are prepared below- Aim “Toanalyseneedforlearningorganisationbyadaptingoperations,leadership, information systems and finance for maximising efficiency- A study on MBA” Objectives To assess need for change for MBA to enhance efficiency in its operational activities To analyse significance of integration of operations, leadership, information systems and finance in MBA To recommend areas of improvement of functions for up scaling overall performance of MBA ANALYSIS Theme 1- Learning organisation and benefits on firm's performance As per the views ofBaldwin(2016), learning organisation is suitable for company in attaining goals for outreaching rival business. It gives opportunity to its employees by which they are able to continuous learn new things enriching their career in the best way possible. Organisation has to be front racer in the market so that it may be able to attain profits quite effectually. Firm should strive for higher performance and for this, learning becomes essential. This evolution has to be analysed and make sure that responsiveness to the changed market demands may be met. It means that by adapting to the changed environment, business is able to accomplish objectives in a better way. Pokharel and Ok Choi(2015) says that learning organisation has to go through practising the learning so that desired objectives are met with ease. It requires clearly that firm should be able to adapt to change by practising it and then results would be fruitful. With aspect to employees, they continuously strive for learning new ways of doing work and enhance their capabilities in order to bring desired results within stipulated time. The shared vision of company should be met in accordance to the output which is desirable from employees. This is essentially 2
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required by which workers may enhance their skills, capabilities, professional knowledge so that outcome can be fruitful for firm. Moreover, challenges are shared by workers, leaders nurtures cultures which increases motivation level and dedicated ethical behaviour of employees are accomplished. Individual is motivated to do the assigned work with new challenges and changed outlook which leads to attainment of efficiency and productivity up to a high extent. According toHussein and et.al.(2016), learning organisation has quite good and positive impact on overall performance of company as it is able to initiate productivity with necessary changes in effective manner. One of the important aspect in increasing performance of company is to empower employees at all levels. Top management should make workplace environment in a manner in which employees can attain their potentials ultimately benefiting firm in a better way. Leaders are in charge for not assume roles of themselves as resource allocators but also behave in variety of roles such as sometimes information providers, decision makers, listeners, supporters and teachers as well. This will empower employees to effectively attain more productivity and efficiency which ultimately leads to maximisation of organisation performance. Theme 2- Relationship between system thinking and learning organisation Jones(2016) express that organisation is being perceived as a system having under certain boundaries which has the ultimately objective of accomplishing goals in a better way. System thinking is applied when assessing performance of firm and all such data is being gathered for ascertaining output. This means that holistic output must be put in front. Moreover, if any characteristics of system thinking is not present, then firm cannot achieve stated objectives. The factors of learning organisation should be displayed at a glance so that productivity can be enhanced of firm with ease. Moreover, it can be analysed that firm may be able to attain competitive advantage by focusing on changes demanded in the market and meeting needs of customers. By initiating change in methods of operations, production and way of doing work, company may accomplish stated objectives. According to views ofPonnuswamy and Manohar(2016), most of the organisations have formalproceduresandresourcesaredeployedtocollecting,organizingandanalysing information of inner workings. But the end products are within the hand of top members only leading to make decision-making on their hands. Limited group of people are responsible for 3
taking decisions. While, lower management consisting of employees are isolated from it and largely unaware about the facts and things happening in organisation. This means that value created is wasted as it is not passed on to employees which would use the same quite effectually. Firm sharing the information and facilitating knowledge are able to gain substantial benefits in a better manner. This implies that employees should be encouraged to offer new ideas, encourage widespread knowledge from pool of resources, identifying opportunities and implementing the same for increased benefits. As per the views ofTaylor(2016), encouraging employees and attaining innovative ideas is crucial factor involved in an aspiring learning organisation. This leads to attainment of strengthened internal communication and as a result, bottom- up approach is achieved. This approach implies that participants offer new ways of attaining work and give suggestions to top management. It nurtures employee's and company as a whole as flow of new ideas are accomplished with ease. Widespread sharing of information is needed so that company may be able to effectively attain profits in a better way. This leads to enhancement of objectives quite effectively as allocated work is done in changed manner by responding to market environment. Theme 3- Learning organisation and interrelated organisational functions Fuggle and et.al.(2015) analysed that learning organisation is interdependent and interrelated task of organisational functions. The means that continuous learning is needed for effectively achieving tasks in a better way. The operations, finance, leadership and information systems are interdependent on each other. This means that if one task is not performed adequately, another one cannot be perform leading to inefficiency up to a high extent. It means that company's operations are related to leadership and finance. It is evident from the fact that raw materials are needed for accomplishing production, for which finance is required. Moreover, for accelerating production and operations in a better manner, leadership support is necessary by which employees are able to attain work with ease. It shows interdependency of one function over other and is able to attain efficiency. According toHatane(2015), learning organisation is required by company also for analysing external threats to organisation. This means that company should be able to analyse its external threats and information must be gathered of the same. Tapping into sources of information about suppliers, competitors becomes necessary so that firm's success may be 4
attained by formulating strategies to overcome threats which may harm organisation up to a major extent. Company is able to enhance internal operational activities in effective manner with the help of attainment of tasks. The industry and economy specific trends become more complex for individuals and management for gathering facts and intelligence about the company's rivals and customers. Moreover, network of alliances and collaborating with others are maximising and are representing common source of intelligence and gathering new knowledge. As per the views ofFillion, Koffi and Ekionea(2015), strategies need to be formulated in effective manner and must be revised in accordance to the changing needs of market. Business should work in realities so that business may be able to provide goods and services in effective manner. Bad decision-making should be avoided and should be compatible with that of changing demands of market conditions. It clearly means that firm should implement strategies which are in relevanceto themarketconditions, thus, benefiting fromit completely. The learning organisation should be of concerned with the empowering employees by which tasks may be completed in a better manner. Moreover, operations, leadership, information system and finance should be performed as per the alignment and as a result, from their perfect integration, things can be achieved in an seamless manner. This helps company to adapt new things and accomplish the need for change so that better quality products may be offered to customers. Theme 4- Non financial results and other changes of implementing learning Geppert, (2017)classified learning organisation as an organisation that is considered skilled at creating, obtaining and transferring knowledge & at changing their behaviour to reflect new knowledge. Management’s aim is of implementing change in the company, such as learning organisation, in order to attain better business outcomes, a higher value in market and an enhanced customer reputation, etc. The company also consider whether implication of the learning organisation has positive non-financial impact for the firm and if so then what will be the benefits. It has been determined that if a company becomes a learning organisation then the toll will allow an evaluation of a company’s learning organisation development stage & the following of betterment over a specified time period. In addition, it will enable the planning of further steps in learning organisation development based on created development stages & benchmark. Basically, benchmarking is the procedure of comparing work & service approaches against the best exercise and results for the aim of finding changes that will lead to higher quality 5
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output.Ithasbeenobservedthat,manybenefitsareprovidedbybenchmarkingtothe organisation. First of all the tool assist company to compare itself with other successful companies for the aim of finding betterment strategies. Secondly, benchmarking allows company to learn & gain knowledge from others. Third, it supports to develop a need for change by demonstrating the organisation that how processes & task assignment must be changed & resources reallocated. Rae and Wang, (2015)examined the connection between learning organisation features and its readiness to change. Learning organizations, grounded on the appraisal of the literature, looked to have the competitive advantage of high readiness-to–change in today’s economic business environment. The outcomes demonstrate a considerable relationship between readiness- to-change and the Learning organisation aspects of cultural values, leadership commitment and authorisation, communication, knowledge handover, employee features, operations, financial management and performance upgrading.Lancaster and Di Milia,(2015)discovered the connectionsbetweenlearningorganizationdimensions,andalterationinfinancialand knowledge performances within the company. It has been determined that for a learning organizationtopersistinthechangingenvironment&pursuesolutionstothevarious organizational issues, it has been suggested that creativity and learning should go hand in hand. Creative learners i.e. leaders are able to see their job with a wider prospect, as they have acquired knowledge from a range of fields & subjects. Theme 5- Organisational Behaviour in the Learning Organisation. As per the views ofMehta, (2018), the adaptive learning organisation will be related with worker’s behaviour to changes in environment with routine, normal reactions that frequently result in only short-run solutions. Similarly, generative learning, with its stress on constant investigation and feedback, will directly influence the way workers go about defining and solving problems. Employees in learning organisations must be teach them regarding how to examine the impact of their decisions and to alter their behaviours as required. There is a common vision that can develop from numerous places, but top management is accountable for confirming that this vision exists and is encouraged. Also, in learning organisation the role of a leader is to establish a shared vision, authorise employees, encourage commitment and motivate effective decision making to the entire company by using empowerment & leadership. Fights can be solve by using collaborative learning & various viewpoints of workers throughout the 6
company. In this world of increasing competitiveness employees are motivated to take calculated risks, to experience uncertainty and to originate. Therefore, such a workplace requires shared leadership style. For this, leaders required skills to simplify changes and they should also be able to give useful responses to employees to assist them to figure out issues & opportunities. In learning organisation, the term leadership means engaging employees in decision making. As per the views ofPedler and Burgoyne, (2017)leaders are expected to admit the disapproval without being too self-protective and to learn from it. Learning organisation needs information systems that advances and support practice & that go outside those used in traditional company where information is usually used for control purposes. Learning organisations, is similar all other form of a perfect organisation, relies heavilyoneffectiveleadership.Leadersinteractinareasonablevisionofthelearning organisation, by giving the aid and interpersonal assisting required to alter and bear an organisation growth path. Learning organisation has a greater competitive advantage as they have brand equity which their rivalries cannot match, and they appeal and recollect the best faculty.Furthermore, it has been observed that a learning organisation not only just study for instant utilization, but it also inspires preventive learning. Theme 6- Operationalisation of Learning Organisations. Payne and Calton, (2017)stated that, there are a numerous ways available that the learning organisation can be operationalised into the definite practice of management. For example, managers in the company must be open to fresh ideas and overcome the aspiration to carefully manage operations. Moreover, organisation tend to perform things the way they have performed prior in the past. It has been observed that, Learning organisations break this pattern & explain their people to see at things in a different way. One more way to operationalise the learning procedure in company is to create systemic thinking among managers. This includes the capability to look relation between issues, events, and information as a whole rather than a sequence of separate parts. Learning organisations make their people learn to find the cause of fight they may have withother workers,units, and departments & in order to negotiate and make smart compromises both skilfully and rapidly. Also, managers must also acquire, particularly how to inspire their people to redirect their energies toward the substance of disapproval instead toward behaviour clashes. 7
Another exercise of learning organisations is to grow creativity among the workforce. Creativity is the skill to express unique methods to problem solving and decision-making. It also involves the readiness to accept disappointment. Learning organisations look failure as response that adds to future inspiration, and manager encourage this performance by giving a kind environment. Alternative practice is the improvement of a sense of personal effectiveness, as categorized by an awareness of individual and organisational values & a proactive tactic to problem solving. Moreover, in learning organisations, the company clearly tells its sense of mission and values. Then the employees are given the chance to find and inspect their own values. This assist employees in having better recognition and work into the connection between the two. In addition, the staffs must be taught to assess the influence of their behaviour on others, in order to increase their own effectiveness. In this process, they also study how to solve problems prior to serious situations occurs. This step-by-step method support employees to examine and evaluate circumstances with an opinion toward both solving problems initially and stopping their repetition.A final preparation in learning organisations is to fill a sense of understanding and feeling. Labourers should be taught to see at interpersonal relationships over a long time aspect. It has been observed that, when managers have disagreements, this clash can leads to a repeated problems. Learning organisations teach their employees to heal these relationships speedily through conversation of the causes of misunderstanding, rejection to assign individual guilt, shared problem solving, and the care of confidence and faith in the other party. This active, concernedapproachmakessurethatthepersonnelperformtogetherindealingwith organisational problem (Leadership and “The Learning Organisation”,2018). CONCLUSION Thereportconcludedthat,learningorganisationisanorganisationwhereworkers continuously increase their ability to build outcomes they truly desire, where fresh & extensive patterns of thinking are cultivated, where shared goal is set free, and where employees are repeatedly learning how to learn together. Learning organisation move beyond simply adapting to change, rather they struggle to anticipate & learn from change. Apart from this it stated some of the common operational practices in learning organisation is handling with employees are 8
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honesty, systematic thinking, creativeness, and attentiveness towards personal and organisational values,responsiveness,andsensitivity.Moreover,learningorganisationsestablishan environment for the learning and application of organisational performance. The usage of information technology is considered vital to developing organisations, but organisational learning takes this procedure as essential step further to make sure not only that organisation can strive and be successful in the fast-changing, unsettled situation, but that they can even survive. Further, overcoming the barriers to alter and encouraging creativity at every level is considered as tough task. In addition, it concludes that there are no shortcuts available to learning about how to learn. Therefore, each company should essentially identify its own best way, by holding five key components & organisational processes like; developing & conveying a clear sense of purposes, inspiring employees at all levels, collecting and distributing inside knowledge, collecting external information and enabling creativity. Moreover, it demonstrated that the effectual use of information technology needs employees that can grow as technology advances.This implies that learning will become an important part of what it means to do the work well. RECOMMENDATIONS Possiblythesinglegreatestimportantattributeincreatingacultureoflearningis leadership.Leadership, needs to perfectly, exists at all organizational levels. However, the most powerful leadership goes to senior executives.They are the one who create an example for the learning organization.It is being recommended that, if learning is not seen for what exactly it is, then the learning organization cannot occur at any level, i.e. leaning is a strategic factor of organizational success and growth.This needs that employees are encouraged to take time to acquire and must be given time to do so.It also involves that the managers in learning organisation be given the time to direct their learning with the wider organizational purpose in mind.It has also recommended to MBA design partnership that aspires to become a learning organisation must look to such strategies or processes as strategic planning, forecasting and organisational cultural evaluation as learning process. In the end, the determination to plan and form the learning organization depends on the capability to look the company itself from a systems viewpoint.Therefore, it is not sufficient to look to the parts i.e. the employee, the team, and the organization itself.It is suggested that one must see how to interconnect & either 9
become an effective as a whole.Hence, the learning organization is all about viewing outside and inside as sources of knowledge. 10
REFERENCES Books and Journals Baldwin, M., 2016.Social work, critical reflection and the learning organization. Routledge. Fillion, G., Koffi, V. and Ekionea, J.P.B., 2015. Peter Senge's learning organization: a critical view and the addition of some new concepts to actualize theory and practice.Journal of Organizational Culture, Communications and Conflict.19(3). p.73. Fuggle, P. and et.al., 2015. The Adolescent Mentalization-based Integrative Treatment (AMBIT) approach to outcome evaluation and manualization: adopting a learning organization approach.Clinical child psychology and psychiatry.20(3). pp.419-435. Geppert, M., 2017.Beyond the Learning Organisation: Paths of Organisational Learning in the East German Context: Paths of Organisational Learning in the East German Context. Routledge. Hatane, S. E., 2015. Employee satisfaction and performance as intervening variables of learning organization on financial performance.Procedia-Social and Behavioral Sciences.211. pp.619-628. Hussein, N. and et.al., 2016. Learning organization culture, organizational performance and organizational innovativeness in a public institution of higher education in Malaysia: A preliminary study.Procedia Economics and Finance.37. pp.512-519. Jones, M., 2016. Supervision, learning and transformative practices. InSocial work, critical reflection and the learning organization(pp. 21-32). Routledge. Lancaster, S. and Di Milia, L., 2015. Developing a supportive learning environment in a newly formed organisation.Journal of Workplace Learning.27(6). pp.442-456. Mehta, A., 2018. What makes a learning organisation? Part 1.HR Future,2018(Nov 2018), pp.16-18. Payne, S.L. and Calton, J.M., 2017. Towards a managerial practice of stakeholder engagement: Developing multi-stakeholder learning dialogues. InUnfolding stakeholder thinking(pp. 121-135). Routledge. 11
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Pedler, M. and Burgoyne, J.G., 2017. Is the learning organisation still alive?.The Learning Organization.24(2). pp.119-126. Pokharel, M. P. and Ok Choi, S., 2015. Exploring the relationships between the learning organizationandorganizationalperformance.ManagementResearchReview.38(2). pp.126-148. Ponnuswamy,I.andManohar,H.L.,2016.Impactoflearningorganizationcultureon performance in higher education institutions.Studies in Higher Education.41(1). pp.21-36. Rae, D. and Wang, C.L., 2015. Entrepreneurial learning: past research and future challenges. InEntrepreneurial Learning(pp. 25-58). Routledge. Taylor, I., 2016. Multi-professional teams and the learning organization. InSocial Work, Critical Reflection and the Learning Organization(pp. 85-96). Routledge. ONLINE Leadershipand“TheLearningOrganisation”.2018.[Online].Availablethrough:< https://www.knowledge-management-tools.net/leadership-and-the-learning- organization.php > 12