Manage and Undertake Project Work: Max Lionel Realty

This plan is to develop a suitable roadmap of a project that has been announced by Max Lionel Royalty. The main objective of the project is to inform the employees and the clients about various aspects that are integral parts of business and operations.

Running Head: MANAGE AND UNDERTAKE PROJECT WORK
Manage and Undertake Project Work: Max Lionel Realty
Name of the Student
Name of the University

1MANAGE AND UNDERTAKE PROJECT WORK
Table of Contents
Introduction......................................................................................................................................2
Purpose of Plan............................................................................................................................2
Background Information..............................................................................................................2
Project Approach.........................................................................................................................2
Project Phases..............................................................................................................................3
Goals and Objectives.......................................................................................................................4
Business Goals and Objectives....................................................................................................4
Project Goals and Objectives.......................................................................................................4
Scope................................................................................................................................................5
Scope Definition..........................................................................................................................5
Items beyond Scope.....................................................................................................................5
Projected Budget..........................................................................................................................6
Risk Assessment........................................................................................................................10
Initial Project Risk Assessment.................................................................................................10
Milestones..................................................................................................................................10
Assumptions..................................................................................................................................10
Project Assumptions..................................................................................................................10
Constraints.....................................................................................................................................11
Project Constraints.....................................................................................................................11
Related Projects.........................................................................................................................11
Critical Project Barriers.............................................................................................................11
Project Management Approach.....................................................................................................12
Project Timeline.........................................................................................................................12
Project Roles and Responsibilities.............................................................................................15
Issue Management.....................................................................................................................16
Communications Plan................................................................................................................16
Approvals.......................................................................................................................................17
Sign Off Sheet............................................................................................................................17
Bibliography..................................................................................................................................18

2MANAGE AND UNDERTAKE PROJECT WORK
Introduction
Purpose of Plan
The purpose of this plan is to develop a suitable roadmap of a project that has been
announced by Max Lionel Royalty. This project mainly includes publishing information
regarding various standards of ethical, legal and other aspects. The information will also include
various WHS rules and regulations that must be followed by the employees of the company. The
main objective of the project is to inform the employees and the clients about various aspects that
are integral parts of business and operations.
Background Information
Max Lionel Realty is a popular company that deals with sale and rent of various
properties directly to the clients or through certain agents that have been working with the
company since a very long time. However, recently the company is certain problems regarding
communication with the clients and agents due to lack of proper information regarding legal and
ethical obligations. In order to solve these issues, Max Lionel Realty (MLR) has decided to
initiate a program that will mainly include publishing and communicating relevant information to
the clients and the agents associated with the company. This program will include an interaction
session between the clients, agents and the company as well as setting up a company website that
will contain all the relevant information related to the standards, rules and regulations as
mentioned above.

3MANAGE AND UNDERTAKE PROJECT WORK
Project Approach
This project will involve execution of the relevant program through a number of different
phases. At the end of each phase, a status report must be submitted to the management who will
analyze the same to monitor the progress and impact of the program on the agents and clients of
the company. During these project phases, it must be ensured that relevant information must be
sent out to the target audience i.e. the agents and the clients in clear language without any
grammatical or any other errors in order to ensure they have a clear understanding on what is
required from them and what standards and regulations that they must follow while they are
involved in the operations related to MLR. The project approach basically follows traditional
waterfall model in which, the project work is done phase by phase and without the output of one
phase, the next phase cannot be started.
Project Phases
The main phases of the project are specified below.
I. Discussion Phase
II. Planning Phase
III. Preparation Phase
IV. Execution Phase
V. Closing Phase
While these are the main phases of the project, the execution phase will be divided into
several sub-phases. It is also specified that at 25%, 50% and 75% of the allotted time frame of
the project, status report must be provided to the management. In these status reports, relevant
documentations must be done based on the progresses made in the project phases.

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Goals and Objectives
Business Goals and Objectives
The main business goal of this project is to ensure the clients and agents of the company
are fully aware of the ethical and legal guidelines while dealing with the purchase and use of
properties so that there are no complications later on that can harm the image and / or finances of
the company.
The business objectives of the project are as follows.
To ensure the business of the company is not affected by legal disputes and
ethical issues
To ensure the reputation of the company is not harmed due to illegal handling of
properties by the agents
To ensure the clients of the company are fully aware of the standards and
guidelines followed by the company regarding use of properties
Project Goals and Objectives
The project goals and objectives are as follows.
To promote high standards in professional conduct (see Real Estate Institute of
Victoria (REIV) Code of Conduct and relevant legislation)
To inform agents of legal and ethical obligations (particularly with respect to
WHS and antidiscrimination legislation) and any standards or codes of conduct
followed by the organisation
To achieve employee and client buy-in for initiative

5MANAGE AND UNDERTAKE PROJECT WORK
To inform clients, tenants and potential tenants of MLR’s commitments
Scope
Scope Definition
Scope definition is an important aspect of the project that is needed to draw boundaries of
the project beyond which, it cannot be extended. In case of extensions and additional work, a
separate project must be issued by the management.
The scope of this project involves informing the clients and agents of the company
regarding the ethical and legal policies, guidelines and standards that are within the business
scope of the company. The scope of the project includes a 10-days long interactive session with
the agents in which the company will communicate relevant information to them. The scope also
includes development of the company website that will contain all relevant information
regarding the standards and guidelines that can be read and understood by the clients before they
deal with the company regarding purchase, rent and tenancy on a particular property.
Items beyond Scope
The items that are beyond the scope are follows.
 Modified contracts for the agents regarding new policies are beyond the scope of
this project.
 Client interaction changes and details are not within the scope of the project.

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Projected Budget
In order to determine the budget for the project, the usage rates of the resources (human
and materials) are estimated as follows.
Resource Name Type Max. Units Std. Rate Ovt. Rate
Project Manager Work 100% $160.00/hr $0.00/hr
Human Resource Manager Work 100% $140.00/hr $0.00/hr
Session Host Work 100% $80.00/hr $0.00/hr
Website Developer Work 100% $100.00/hr $0.00/hr
Content Writer Work 100% $70.00/hr $0.00/hr
Material Resources Material $2,500.00
Software Resources Material $5,000.00
Accordingly, the project budget is developed and shown in the following work
breakdown structure.
WB
S
Task Name
Duratio
n
Resource Names Cost
0 Implementation of Program to Inform 67 days $87,900.0

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Clients and Agents of MLR 0
1 Discussion Phase 10 days
$12,800.0
0
1.1
Survey on the Possible Issues due to
Lack of Proper Information
4 days Project Manager $5,120.00
1.2 Call Board Meeting 1 day Project Manager $1,280.00
1.3 Discuss about the Problems Highlighted 1 day Project Manager $1,280.00
1.4
Discuss about the Implementation of a
Program
1 day Project Manager $1,280.00
1.5 Agree on the Program 1 day Project Manager $1,280.00
1.6
Proceed with the Plan for Information
Program
2 days Project Manager $2,560.00
2 Planning Phase 9 days
$11,520.0
0
2.1 Create an Overall Plan for the Project 4 days Project Manager $5,120.00
2.2
Create an Appropriate Schedule for
Project Execution
1 day Project Manager $1,280.00
2.3 Determine Suitable Budget for the 2 days Project Manager $2,560.00

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Project
2.4
Second Meeting with All the
Stakeholders
1 day Project Manager $1,280.00
2.5 Proceed with the Project 1 day Project Manager $1,280.00
3 Preparation Phase 20 days
$19,920.0
0
3.1 Hire Interactive Session Host 2 days
Human Resource
Manager
$2,240.00
3.2
Discuss with the Host Regarding the
Requirements
1 day Project Manager $1,280.00
3.3 Plan for Ten Days Interaction 2 days Project Manager $2,560.00
3.4
Inform the Agents to Attend the
Sessions
4 days Project Manager $5,120.00
3.5
Create Document with Relevant
Information
6 days Content Writer $3,360.00
3.6
Send Document for Printing in Form of
Booklet
1 day Content Writer $560.00
3.7 Hire Website Developer 2 days Human Resource $2,240.00

9MANAGE AND UNDERTAKE PROJECT WORK
Manager
3.8 Convey Website Requirements 1 day Project Manager $1,280.00
3.9 Proceed to Execute Project 1 day Project Manager $1,280.00
4 Execution Phase 18 days
$30,860.0
0
4.1 Conduct the Interactive Sessions 10 days
Session Host, Material
Resources[1]
$8,900.00
4.2 Hand Out Booklets to the Agents 1 day Session Host $640.00
4.3 Send Booklets to the Existing Clients 1 day Project Manager $1,280.00
4.4 Develop the Website 8 days
Software Resources[1],
Website Developer
$11,400.0
0
4.5
Add All Relevant Information
Regarding Ethical and Legal Policies and
Standards
7 days Website Developer $5,600.00
4.6 Roll Out Website for Public Viewing 2 days Website Developer $1,600.00
4.7 Finish Working on the Project 1 day
Session Host, Website
Developer
$1,440.00
5 Closing Phase 10 days $12,800.0

10MANAGE AND UNDERTAKE PROJECT WORK
0
5.1 Review Project 2 days Project Manager $2,560.00
5.2
Receive Feedback from Agents and
Clients Regarding the Information
5 days Project Manager $6,400.00
5.3 Complete All Payments 2 days Project Manager $2,560.00
5.4 Sign Off 1 day Project Manager $1,280.00
Risk Assessment
Any project involves certain amount of risks that may hamper the progress of the project.
Hence, for this project as well, suitable risk assessment should be done identify the risks that
may occur during the project. For assessing the risks, it is important identify the overall project
scope, the stakeholders involved, their personal interests and influences in the project, the client
demands and others.
Initial Project Risk Assessment
Based on the initial assessment of risks associated with the project, it has been found that
the most major risk associated with the project is the lack of interest among the clients and
agents regarding the project. Mostly, the agents are only looking for financial profits and they
can go to any extent to secure them even if it is by breaking ethical and legal standards and
guidelines. In addition, the clients do not show much interest in this type of information as they
feel it is complete waste of time and it is also not necessary for them to know about standards
and guidelines.

11MANAGE AND UNDERTAKE PROJECT WORK
Milestones
The main milestones of the project are 25%, 50% and 75% completion of the project in
each of which, project status report needs to be submitted. More precisely, the three milestones
should exist at the ends of the discussion phase, planning phase and execution phase.
Assumptions
Project Assumptions
The project assumptions are as follows.
 It has been assumed that the agents and clients will actively participate in the
interactive sessions.
 It has been assumed that the clients will actively read the information to be
displayed in the company website as well as the booklets distributed.
Constraints
Project Constraints
The main constraint of the project is the clash of interests between clients and agents that
can be caused due to the implementation of ethical and legal guidelines. Another major
constraint in the project is that the clients may not be able to join the interactive sessions as they
have their own personal duties and jobs to fulfill.
Related Projects
In addition to this, there can be some related projects that will continue after this project
is completed. These related projects can be developed in order to develop better reach with the

12MANAGE AND UNDERTAKE PROJECT WORK
clients and the agents as well as convince them to abide by the rules and standards as they are
very important for the business success of the company.
Critical Project Barriers
Critical project barriers are listed as follows.
 Unwillingness of agents
 Unwillingness of clients
 High budget
 Excessive time period for entire project for a ten day interactive session
Project Management Approach
Project Timeline
The project timeline is developed and shown in the following table.
Task Name Duration Start Finish
Implementation of Program to
Inform Clients and Agents of MLR
67 days Mon 07-01-19 Tue 09-04-19
Discussion Phase 10 days Mon 07-01-19 Fri 18-01-19
Survey on the Possible Issues due
to Lack of Proper Information
4 days Mon 07-01-19 Thu 10-01-19
Call Board Meeting 1 day Fri 11-01-19 Fri 11-01-19
Discuss about the Problems 1 day Mon 14-01-19 Mon 14-01-19

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Highlighted
Discuss about the Implementation
of a Program
1 day Tue 15-01-19 Tue 15-01-19
Agree on the Program 1 day Wed 16-01-19 Wed 16-01-19
Proceed with the Plan for
Information Program
2 days Thu 17-01-19 Fri 18-01-19
Planning Phase 9 days Mon 21-01-19 Thu 31-01-19
Create an Overall Plan for the
Project
4 days Mon 21-01-19 Thu 24-01-19
Create an Appropriate Schedule
for Project Execution
1 day Fri 25-01-19 Fri 25-01-19
Determine Suitable Budget for the
Project
2 days Mon 28-01-19 Tue 29-01-19
Second Meeting with All the
Stakeholders
1 day Wed 30-01-19 Wed 30-01-19
Proceed with the Project 1 day Thu 31-01-19 Thu 31-01-19
Preparation Phase 20 days Fri 01-02-19 Thu 28-02-19
Hire Interactive Session Host 2 days Fri 01-02-19 Mon 04-02-19

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Discuss with the Host Regarding
the Requirements
1 day Tue 05-02-19 Tue 05-02-19
Plan for Ten Days Interaction 2 days Wed 06-02-19 Thu 07-02-19
Inform the Agents to Attend the
Sessions
4 days Fri 08-02-19 Wed 13-02-19
Create Document with Relevant
Information
6 days Thu 14-02-19 Thu 21-02-19
Send Document for Printing in
Form of Booklet
1 day Fri 22-02-19 Fri 22-02-19
Hire Website Developer 2 days Mon 25-02-19 Tue 26-02-19
Convey Website Requirements 1 day Wed 27-02-19 Wed 27-02-19
Proceed to Execute Project 1 day Thu 28-02-19 Thu 28-02-19
Execution Phase 18 days Fri 01-03-19 Tue 26-03-19
Conduct the Interactive Sessions 10 days Fri 01-03-19 Thu 14-03-19
Hand Out Booklets to the Agents 1 day Fri 15-03-19 Fri 15-03-19
Send Booklets to the Existing
Clients
1 day Mon 18-03-19 Mon 18-03-19
Develop the Website 8 days Fri 01-03-19 Tue 12-03-19

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Add All Relevant Information
Regarding Ethical and Legal Policies
and Standards
7 days Wed 13-03-19 Thu 21-03-19
Roll Out Website for Public
Viewing
2 days Fri 22-03-19 Mon 25-03-19
Finish Working on the Project 1 day Tue 26-03-19 Tue 26-03-19
Closing Phase 10 days Wed 27-03-19 Tue 09-04-19
Review Project 2 days Wed 27-03-19 Thu 28-03-19
Receive Feedback from Agents
and Clients Regarding the Information
5 days Fri 29-03-19 Thu 04-04-19
Complete All Payments 2 days Fri 05-04-19 Mon 08-04-19
Sign Off 1 day Tue 09-04-19 Tue 09-04-19
Project Roles and Responsibilities
The roles and responsibilities of the stakeholders in the project are as follows.
Name Designation Role
Mr. A Project Manager Management and supervision of

16MANAGE AND UNDERTAKE PROJECT WORK
project
Management Board Members Monitoring and authorizing the
project
Mr. B Human Resource Manager Recruitment and hiring
Mr. C Content Writer Develop information rich
contents
Mr. D Session Host Host the interactive sessions
Mr. E Website Developer Develop the company website
Issue Management
While this project will be conducted, it is expected that many issues will arise. This is a
very common occurrence and normal for the project to encounter issues due to a various
numbers of reasons. The main reasons include diverse work cultures among those involved in
project, clash of interests, different targets and others. However, it is also important to manage
these issues so that they cannot grow into very large issues that can increase complications in the
project. Issues arise directly from the risks that are not addressed at appropriate times. However,
once the issues arise, it is important for the project management team to take appropriate
measures to ensure they are resolved before impacting the project.
Communications Plan
A suitable communication plan is developed as follows.
Who? Why? When? How?
Project Manager Project reporting and Daily Face to face meeting

17MANAGE AND UNDERTAKE PROJECT WORK
updates
Management Board
Members
Project reporting Weekly Email / Report
document
Human Resource
Manager
Recruitment
requirements
As required Email
Content Writer Content requirements Before start of project Face to face meeting
Session Host Information
communication
requirements
Before start of project Face to face meeting
Website Developer Website features
requirements
Before start of project Face to face meeting
Approvals
Sign Off Sheet
Approver Signature
Project Manager
CEO
Executive 1
Executive 2

18MANAGE AND UNDERTAKE PROJECT WORK
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