Melbourne Polytechnic BIT 352 Systems Implementation.

Melbourne Polytechnic
BIT 352 Systems Implementation
SYSTEMS IMPLEMENTATION PLAN
<PROJECT NAME>
TEAM MEMBER NAMES:
<NAME 1>
<NAME 2>
ETC
<DATE>
Note: the following document has been prepared based on the template for a Systems Implementation Plan at
Maryland County, USA (www. Maryland.gov)

Table of Contents
1 INTRODUCTION............................................................................................................ 4
2 System Description.........................................................................................................4
2.1 Outline of system components and deliverables.....................................................4
2.2 Pre-implementation requirements...........................................................................4
2.3 Site-specific requirements.......................................................................................4
3 MANAGEMENT of system implementation.....................................................................5
3.1 Description of Implementation.................................................................................5
3.2 Major Tasks............................................................................................................ 5
3.3 Startup & Cutover...................................................................................................6
3.4 Training & Documentation......................................................................................6
3.5 Implementation Schedule.......................................................................................6
4 IMPLEMENTATION staff & SUPPORT..........................................................................6
5 Performance Monitoring.................................................................................................6
6 Back-Off Plan.................................................................................................................6
7 Post-Implementation Plan and Verification.....................................................................6
BIT 352 CCP Systems Implementation Plan Page

SYSTEM IMPLEMENTATION PLAN FOR
COAST TO COUNTRY PARKS (CCP)
1 INTRODUCTION
The report tries to identify the requirements, suggest the required hardware and network
components and describe how CCP’s desired information system can be deployed, installed in
respective branches of the company and turned fully operational. The study begins with the
necessary requirements in the system description section along with discussing about the type
of components identified for the information system of both the head office and the caravan
parks (Patterson, Pegg and Mahadevan 2015). Further details about the components are given
in pre-implementation requirements and their installation is talked about in site specific
requirements. Then the report goes to describe the management of the system implementation
where the tasks, initialization, training and schedule is given. Following that the role of staff and
support is mentioned along with monitoring of performance, back up plans and verification.
2 SYSTEM DESCRIPTION
2.1 Outline of system components and deliverables
2.1.1 Hardware and Networking Requirements
Wi-Fi: The Wi-Fi network of the company can be upgraded by repositioning the wireless
access points to places nearest to the devices, having latest firmware, stronger and higher
quality antenna, preventing piggybacking of Wi-Fi, purchase and installation of repeaters and
boosters within the premises of the head office.
Firewall: Firewalls are extremely necessary and play an important role in securing the
network of organizations and businesses (Duncan, Zhao and Whittington 2017). For this
purpose, it advised to install corporate firewall solutions that can come in the form of
professional software applications or even standalone devices.
Hardware support for seminars: The systems required for supporting seminars and packaged
tours in caravans can be smart TVs, projectors, VoIP devices and wireless access points.
2.1.2 Component Description
Wireless Access Points: These access points should be either wireless routers or large
antennas for transmitting the signal.
Firewall Solution: For securing the network with a comprehensive firewall solution, standalone
firewall devices are necessary.
Hardware support for Caravan Parks:
Smart TV – Smart TVs are just traditional TV sets having Internet support as well as interactive
Web 2.0 feature set that allow users music and video streaming abilities along with browsing
of internet as also viewing photos.
Projectors - Projectors or image projectors are optical devices which project images (or
multiple frames/moving images) on a surface commonly called projection screens.
BIT 352 CCP Systems Implementation Plan Page

VoIP – The VoIP phones, also called IP phones make use of the technology called voice over IP
to place as well as transmit calls over IP networks like Internet, rather than the conventional
PSTN or Public Switched Telephone Network.
2.2 Pre-implementation requirements
Conducting surveys: It is highly advisable that CCP conducts surveys on the site for caravan
parks, target audience, interests and activities and services offered by competitors.
The specifications of products that are needed to be purchased for the project
implementation are:
Wireless Access Point: Hawking HOD45B
Firewall: Cisco ASA 5505
Smart TV: CloudWalker Cloud TV 32SHX2
Projector: BOSS S8A
VoIP Phone: Cisco CP-7942G=
Router: Cisco Systems Small Business Rv325
Switch: Cisco SG350-28
2.3 Site-specific requirements
Head Office
 Hardware Requirements – For the head office of CCP much of the infrastructure is in
place. The additional requirements would be the wireless access point and the firewall
(Popovski et al. 2018). Since the head office will be requiring to provide wireless services
inside the office building as well as outside throughout the campus, a large wireless
access point is required. The Hawking HOD45B will serve the purpose as it is capable of
providing signals up to 1000 ft of distance. The standalone firewall device is chosen to be
Cisco ASA 5505 and is installed alongside the main router that obtains internet access
from the ISP (Konikiewicz and Markowski 2017). The VoIP phones Cisco CP-7942G= also
needed to be acquired.
 Software Requirements – The software applications necessary for installing the
hardware components identified are the driver application of the wireless access point
and the latest version of the firewall firmware Adaptive Security Appliance
 Data Requirements – For the head office data on several aspects will be required to be
stored. These can include staff specific data, consumer specific data, market analysis
data, financial data, data of company structure, company’s legal data as well as network
configuration and diagnostic data.
 Facilities Requirements – Facilities in the head office will include wireless connectivity in
all floors of the office building as also throughout the office premises including the entire
campus. Availability of laptops and MacBook Pros along with VoIP phones.
Caravan Parks
 Hardware Requirements – For caravan parks of CCP the wireless access point and the
firewall needs to be installed along with the routers and switches to obtain internet
access from the ISP (Tzou 2016). Since the head office will be requiring to provide
wireless services inside the office building as well as outside throughout the campus, a
large wireless access point is required. The Hawking HOD45B will serve the purpose as
it is capable of providing signals up to 1000 ft of distance (Andrews et al. 2016). The
standalone firewall device is chosen to be Cisco ASA 5505 and is installed alongside
BIT 352 CCP Systems Implementation Plan Page

the main router that obtains internet access from the ISP. The router is chosen to be
Cisco Rv325 and the switch to be Cisco SG350. Other hardware requirements are the
smart TV from CloudWalker, Cloud TV 32SHX2, the projector, BOSS S8A and VoIP
phones Cisco CP-7942G=.
 Software Requirements – The software applications necessary for installing the
hardware components identified are the driver application of the wireless access
point and the latest version of the firewall firmware Adaptive Security Appliance,
updating firmware of the smart TV, projector, VoIP phones and the switches.
 Data Requirements – For the caravan parks, CCP needs to obtain site specific data,
target consumer/tourist data and the curated content for tourists that are to be
provided with each caravan.
 Facilities Requirements – Facilities in caravan parks include wireless connectivity from
all caravans present as well as VoIP telephonic service and IoT functionality for smart
TVs and projectors.
3 MANAGEMENT OF SYSTEM IMPLEMENTATION
3.1 Description of Implementation
Implementation of the information system for the head office is conducted by acquiring and
installing the wireless access point, firewall device and VoIP phones (Velianitis et al. 2018). The
caravan parks to be set up requires routers and switches for facilitating Internet access and
installation of wireless access point as well as IOT functionality with smart devices like smart
TVs and projectors.
3.2 Major Tasks
3.2.1 Planning and Coordination
Work Structure
Figure 1: Business model of caravan parks
(Source: International Journal of Applied Engineering Research ISSN)
The business activities in the caravan parks occur following the work structure cited above.
The diagram shows the interrelation between different aspects that shape tourism activity and
thus profitability of CCP.
3.2.2 Preparing site facilities
Database Plan
BIT 352 CCP Systems Implementation Plan Page

Figure 1: Database model for communication
(Source: International Journal of Applied Engineering Research ISSN)
From the above diagram, it can be understood how the communication with the users take
place. When a concerned user partakes in conversations, the user profile gets mapped from
the metadata from where relevant information can be accessed or updated. This applies for
implementation of information system in both head office and caravan park.
3.2.3 Personnel for Implementation
Personnel Type
The different types of personnel required for implementation are system analysts,
engineers, operators, database administrators and support. Number of personnel should be
scaled as per demanded by requirements like number of caravan parks to be set up.
3.2.4 Acquiring of Hardware
The list of hardware devices required for implementing information system for CCP are:
Wireless Access Point: Hawking HOD45B
Firewall: Cisco ASA 5505
Smart TV: CloudWalker Cloud TV 32SHX2
Projector: BOSS S8A
VoIP Phone: Cisco CP-7942G=
Router: Cisco Systems Small Business Rv325
Switch: Cisco SG350-28
3.2.5 Test Environment
Selenium refers to a free and open source testing package for automated testing of web
based applications. Since CCP involves sharing of services through the internet, selenium can
prove a suitable testing software.
3.2.6 Testing and configuration of Network
Cisco Packet Tracer is simple and easy to use network simulation software where network
designs can be drawn and configured as per requirements and its usability testable in both real
time and simulation modes (Airi and Anderson 2017). Hence, this tool can be ideal for CCP in
testing configuring their networks.
BIT 352 CCP Systems Implementation Plan Page

3.2.7 Site Inspection
Survey of sites for caravan parks should include cost based inspection, inspection of tourist
attraction as well as inspection of amenities to be made available to the customers. For CCP,
these data obtained should be analyzed carefully before making services available.
3.3 Startup and Cutover
The initialization of the secure network is conducted in the head office. The new hardware
involved here is the firewall device that is installed near the router (LeMay and Gunter 2015).
Then the wireless access point is tested by connecting the wireless access point with one of
the network switches.
For the caravan parks, the internet service is tested first by installing, configuring and running
the router, the switch and the wireless access point. Thereafter the smart devices are of each
caravan are configured and run and their IoT functionality is tested.
3.4 Training
The training for implementation of information system in both head office and caravan parks
will require guidelines of setting up and using wireless access points. Also required is
procedures and steps to configure the rules and policies of firewalls and how to use them for
authentication purposes over the network. Caravan parks will additionally require manuals for
setting up devices like smart TVs, projectors as well as for configuring the IOT functionality.
4 IMPLEMENTATION STAFF & SUPPORT
System Analysts: These members are concerned with identifying the needs of the business and
coming up with a redesigned system for fulfilling the requirements.
Engineers: There can be several types of engineers. For CCP these are mainly the software
engineers, system engineers and network engineers.
Operators: These people are tasked with operating and maintain of computer systems and
oversee whether the operating systems are up to date, disk space and main memory is available
as well as ensuring a suitable environment.
Database Administrator: The database administrators of DBAs manage databases of
organizations. They may often need to communicate with system analysts and software
engineers.
Support: These people provide support services to all company staff. These are typically
technical services related to using of computers and applications.
5 PERFORMANCE MONITORING
As earlier mentioned, CCP will have to conduct a number of surveys for setting up caravan
parks. This includes operational estimates. These estimates should be matched with the
performance of the caravan parks.
BIT 352 CCP Systems Implementation Plan Page

6 BACKUP PLAN
CCP should ensure they have connections from multiple network providers so that in times of
network failures, network services can quickly be regained by simply switching the internet
service provider.
7 POST-IMPLEMENTATION PLAN AND VERIFICATION
It has been previously mentioned that CCP should be utilizing Cisco Packet Traer simulation
software for testing, configuring and the network (Fujimoto 2015). By comparing the installation
of the networks with their representation in packet tracer the system implementation can be
verified.
CONCLUSION
To conclude, the report successfully identifies the network, security and hardware requirements as
also suggests the suitable hardware and network devices for deploying the desired information
system of CCP along with installation and operationalization in respective branches of the company.
The study begins with the necessary requirements in the system description section along with
discussing about the type of components identified for the information system of both the head
office and the caravan parks. Further details about the components are given in pre-implementation
requirements and their installation is talked about in site specific requirements. Then the report
goes to describe the management of the system implementation where the tasks, initialization,
training and schedule is given. Following that the role of staff and support is mentioned along with
monitoring of performance, back up plans and verification.
BIT 352 CCP Systems Implementation Plan Page

REFERENCES
Airi, P. and Anderson, P.K., 2017. Cisco Packet Tracer as a teaching and learning tool for computer
networks in DWU. Contemporary PNG Studies, 26, p.88.
Andrews, J.G., Zhang, X., Durgin, G.D. and Gupta, A.K., 2016. Are we approaching the fundamental
limits of wireless network densification?. IEEE Communications Magazine, 54(10), pp.184-190.
Duncan, B., Zhao, Y. and Whittington, M., 2017, February. Corporate Governance, Risk Appetite and
Cloud Security Risk: A Little Known Paradox. How Do We Square the Circle?. In Eighth International
Conference on Cloud Computing, GRIDs, and Virtualization (CLOUD COMPUTING 2017). IARIA.
Fujimoto, R., 2015, December. Parallel and distributed simulation. In 2015 Winter Simulation
Conference (WSC) (pp. 45-59). IEEE.
Konikiewicz, W. and Markowski, M., 2017. Analysis of Performance and Efficiency of Hardware and
Software Firewalls. Journal of Applied Computer Science Methods, 9(1), pp.49-63.
LeMay, M. and Gunter, C.A., 2015. Network-on-chip firewall: Countering defective and malicious
system-on-chip hardware. In Logic, Rewriting, and Concurrency (pp. 404-426). Springer, Cham.
Patterson, I., Pegg, S. and Mahadevan, R., 2015. The benefits of short stay caravan travel based on
the lived experiences of grey caravanners in Australia. Tourism Analysis, 20(5), pp.539-549.
Popovski, P., Nielsen, J.J., Stefanovic, C., De Carvalho, E., Strom, E., Trillingsgaard, K.F., Bana, A.S.,
Kim, D.M., Kotaba, R., Park, J. and Sorensen, R.B., 2018. Wireless access for ultra-reliable low-latency
communication: Principles and building blocks. Ieee Network, 32(2), pp.16-23.
Tzou, D., 2016. Liability of Internet Service Providers under Section 337: Why Digital Models Will
Open the Door for ISP Liability on Imports that Infringe a US Patent. IDEA, 56, p.163.
Velianitis, G., Adel, K., Kotrba, S. and Manavalan, B.P., 2018. Comparison of VoIP and TETRA
Regarding Security in a Safety Critical Environment. JCP, 13(3), pp.279-286.
BIT 352 CCP Systems Implementation Plan Page