Influence of Millennial on Shaping the Workplace Culture
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The study focuses on the influence of the millennial in shaping the organisational culture. With the special reference of Atlantic Methanol Production Company System, the study identifies the characteristics of the millennial and their influence on the organisational cultures.
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Running head: DISSERTATION Influence of Millennial on Shaping the Workplace Culture (A Case Study of Atlantic Methanol Production Company System) Name of the Student: Name of the University: Author Note:
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1 DISSERTATION Abstract The study focuses on the influence of the millennial in shaping the organisational culture. With the special reference ofAtlantic Methanol Production Company System, the study identifies the characteristics of the millennial and their influence on the organisational cultures. Every generation seeks the distinct set of benefits from their associated employees. Millennial fulfill such demands of the organisations in today’s date. It is also noticeable that these millennial value the corporate cultures more than any other generation. Considering such scenario, the millennial are characterized into some of the specific forms. First, the most observable characteristic of the millennial is their inclination towards the technological tools. In this section of the study, the appropriate research methods will be discussed by developing the ideas about the appropriate research philosophy, approach, techniques, and data collection method. Byconductinglearninganddevelopmentprogramthemillennialcangiveeffective demonstration on how advanced technology and chronological database is effective enough in making the entire business process successful. On the other hand, maintaining a group discussion session would enable the millennial in understanding the psychological views of seniors.
2 DISSERTATION Acknowledgement I would like to thank my professors and the fellow teammates for making progress in this research study. This journey was quite promising that enabled my analytical skills. I am quite thankful to the authority and employees ofThe Atlantic Methanol Production Company Systemwho allowed me to take the interview and conduct survey. This journey will be helpful for my future prospects. Thank You
3 DISSERTATION Table of Contents 1.0 Introduction................................................................................................................................5 1.1 Background of the Research......................................................................................................5 1.2 Research Rationale....................................................................................................................7 1.3 Research Aim.............................................................................................................................7 1.4 Research Objectives...................................................................................................................7 1.5 Research Questions....................................................................................................................8 1.6 Research Hypothesis..................................................................................................................8 1.7 Summary....................................................................................................................................8 2.0 Literature Review......................................................................................................................9 2.1 Concept of Millennial................................................................................................................9 2.1.1 Characteristics of Millennial within the workplace..............................................................11 2.1.2 Generation Theory................................................................................................................13 2.2 Organisational Culture.............................................................................................................13 2.2.1 Types of Organisational Cultures.........................................................................................14 2.3 Influence of the millennial on re-shaping the organisational culture......................................15 2.4 Gap in the Literature................................................................................................................17 3.0 Research Methodology............................................................................................................18 3.1 Research Philosophy................................................................................................................18 3.2 Research Approach..................................................................................................................18 3.3 Research Design......................................................................................................................19 3.4 Data collection.........................................................................................................................20 3.5 Sampling..................................................................................................................................20
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4 DISSERTATION 3.6 Data analysis techniques..........................................................................................................21 3.7 Validity and reliability.............................................................................................................22 3.8 Limitation................................................................................................................................23 3.9 Time frame...............................................................................................................................23 4.0 Findings and Analysis..............................................................................................................25 4.1 Quantitative questionnaire.......................................................................................................25 4.1.1 Questions on Millennials......................................................................................................28 4.1.2 Questions on organizational culture.....................................................................................34 4.2 Regression analysis..................................................................................................................39 4.4 Summary..................................................................................................................................45 5.0 Conclusion and Recommendations..........................................................................................46 5.1 Conclusion...............................................................................................................................46 5.3 Recommendations....................................................................................................................49 5.4 Limitations and future scope...................................................................................................51 References......................................................................................................................................53 Appendix........................................................................................................................................59
5 DISSERTATION Chapter 1: Introduction The advancementsbrought tothe globalisedbusinessworld requirethe advanced thinking and innovative skills to make the considerable progress. Millennial are often criticized for their efficiency and dependency on the technological world. Despite the criticism, it is noticeable that this new generation has been contributing much efficiently towards shaping the globalised scenario in future (Buzza 2017). It is anticipated that by the year of 2020, almost half of the working populations will be driven by millennial. The individuals would then start managing their own companies in a more frequent way (Culiberg and Mihelič 2016). The study will thus focus on the influence of the millennial in shaping the organisational culture. The development of the research aims and objectives will provide the fruitful insights for conducting the research in a systematic way. Considering the research scenario and problem, the study will also identify the suitable research method and data collection techniques. The ideas obtained from the literature will also be aligned with findings received from primary data collection process. 1.1 Background of the Research The current advancements in the business world are driven by the latest technologies and systematic business functionalities. Millennial are much fond of developing innovations while organizing the workplace functions. Despite the criticisms, they are more likely experiment the new ideas to bring innovations and make progress. They are not only working within an organisation, they believe in making differences. According to Rao (2017), each organisation associates the employees with the organisational functions to overreach the goals and mission. Millennial are always ambitious in nature due to which they try to identify the various forms of performing the organisational functions. Madara, Maheshwari and Selvan (2018) argued that
6 DISSERTATION millennial often eliminate the traditional organisational methods and shape a new culture. They are much fond of establishing the flexible working approaches that creates the comfort zone among the associates for the betterment of the work functions (Ozcelik 2015). They are pushing the conversation about flexible work. Moreover, in supporting the techniques used by the Millennial, Gibson and Sodeman (2014) stated that millennial work more proficiently to encourage the human resource management to establish the high-performance culture. The entire study will thus focus on understanding the considerable influence of the millennial in shaping the company culture. The case study is based onAtlantic Methanol Production Company LL (AMPCO), which operates a world scale plant. This West Africa based company started their production in the year of 2001. It produces almost 1,000,000 metric tons of methanols every year. It affiliates AMPCOmarketingLLCandAMPCOservicesLLC(Atlanticmethanol.com2018).The company is much associated with the millennial that are continuously finding the innovative ways to take the active participation in the competitive scenario. They are even much focused towards the values and goals of the company to make the difference in a competitive landscape. The effective recruitment and integration strategies are followed for associating the talents and millennial group. The company focuses on three major strategies, such assafety focus, learning anddevelopment,andreliability(Atlanticmethanol.com2018).Themillennialgroupis concentrating on making more innovative approaches for the future prospects. However, the various obstructions are sometimes affecting the business culture. The study will thus investigate the impacts of these millennial efficiencies for shaping the corporate culture.
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7 DISSERTATION 1.2 Research Rationale Millennial are always involved with the innovative working approaches to make the repeated progress in a competitive scenario. The maintenance of the faster pace for managing organisational functions is thus often criticized. Huyleret al.(2015) argued that the fixation of the focus towards technologies is eliminating the traditional approach and reliability on the workforce. It is also stated that the millennial have a considerable egocentricity that might affect the organisational principles. It is estimated that by the year of 2020, the millennial will take up almost 50% population of the workforce. Hight (2017) discussed that the unique personality traits and the individual working style of the millennial creates the drastic influence on the corporate culture within a workplace. However, in order to keep pace with the repeated innovations in the competitive landscape, the workforce in Atlantic Methanol Production Company System has been undertaking the changes in the cultural values. However, this change inthebusinessculturesometimesaffectstheprofitableoutcomeoftheorganisational performance if not managed properly (Frederick 2018). The study will thus investigate the challenges and impacts brought to the company by the millennial. 1.3 Research Aim The aim of the research is to identify the influence of the millennial in shaping the corporate culture ofAtlantic Methanol Production Company System. The study also attempts to recognize the changes brought to the company due to the diverse working styles and individual personality traits of the millennial. 1.4 Research Objectives To identify the basic characteristics of the millennial in the workplace
8 DISSERTATION To investigate the influences created by the millennial on reshaping the organisational culture To critically analyze the considerable changes brought by the millennial associated with Atlantic Methanol Production Company Systems To present the preferable recommendations for mitigating the emerging issues with the cultural changes inAtlantic Methanol Production Company Systems 1.5 Research Questions What are the basic perspectives of millennial within a workplace? How the millennial create the influences on reshaping the working culture within the organisation? What are the major challenges faced by Atlantic Methanol Production Company System due to the cultural changes brought by the millennial? What specific strategies would be beneficial enough in mitigating these observable issues within the company? 1.6 Research Hypothesis H0:Millennial do not create influence on reshaping the corporate culture H1:Millennial create influences on reshaping the corporate culture 1.7 Summary The chapter provides the overview of the research issues based on which the further research will be conducted. The information derived from the further literature will be effective enough in developing the knowledge regarding the corporate cultures reshaped by the millennial.
9 DISSERTATION Chapter 2: Literature Review Every generation seeks the distinct set of benefits from their associated employees. Millennial fulfill such demands of the organisations in today’s date. Cameron and Pagnattaro (2017) observed that employees in recent globalised world look for more flexible work schedule and seek for more inspiring and influencing job profile. Millennial belong to this generation and they prefer more innovativeness while performing the organisational functionalities (Patel 2017). Their unique working styles and distinct perspectives are efficient enough to drive towards availing the external opportunities. It is also noticeable that these millennial value the corporate cultures more than any other generation (Campione 2016). Therefore, they put their efforts to create the opportunities for the future progress. The literature study will thus explore the conceptual analysis of the characteristics and traits of the millennial. The identification of their influences on shaping the different corporate culture will be presented in this literature study by developing the preferable theoretical analysis. 2.1 Concept of Millennial Millennial are also known as Generation Y that is appropriately applied to the individuals who reached to their adulthood around the turn of 21stcentury. They have the significant influence on the current business scenario. McDonald (2017) stated that millennial grew up in a digitalized, electronics-filled, and socially networked world. In fact, it is noticeable that they belong to the generation that have received majority of the marketing attentions. On the other hand, Huyleret al.(2015) defined that millennial usually tend to be tolerant of challenges that motivate them to make some differences. They usually tend to be much confident and they have the positive traits to accomplish the organisational mission. They are much more optimistic about theirfutureandtheyrestructuretheorganisationalfunctionalitiestoreachtowardspre-
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10 DISSERTATION determined goals (Loose and Marcos 2017). The expectation level of the millennial may have resulted from the involved, encouraging, and motivating group of parents. The extensive research conducted on the characteristics of the millennial presents a complete data. It is reported that almost 50% of the Millionaire considered themselves unaffiliated in political ground whereas almost 29% accepted that they are religiously unaffiliated (Ciarimboliet al.2017). Many organisations are now in client towards accommodating more millennial by developing the trend of bring-your-own-device (BYOD). The current advancements in the technological field are proofs that millennial are much fond of using the mobile devices to complete their work. They consider work life balance and monetary compensation as the keys to generate the job satisfaction (Bottomley and Burgess 2018). Moreover, they become much interested in bringing innovations and making differences to maintain the uniqueness. Therefore, it is observable that in most of the cases, the millennial reshape the organisational culture to accept the external challenges and increase profit level of the company (Diskienė, Stankevičienė and Jurgaitytė 2017). They utilize the newer ideas due to which they are often criticized. It is argued that the faster pace of their working nature and the changes in the organisational culture create the changing scenario that may affect the employees’ satisfaction rate. The current generation is highly focused towards the advancements brought to the technological fields. These technologies are utilized for making the differences in the work cultures and developing more advanced approaches necessary for the emerging competitiveness among the business rivals. Moreover, the dependency on the technical methods and advanced technologies reduces the manually handled work documents (Guiso, Sapienza and Zingales 2015). In one word, their initiatives are sometimes perceived negatively in which technologies are replacing the humans. However, the millennial create their visionary for the future progress
11 DISSERTATION and develop their own set of principles to bring more innovations and strengthen the competitive position. 2.1.1 Characteristics of Millennial within the workplace Millennial belong to the Generation Y and they are separated from the previous generation. People born between 1982 and 2000 are mostly fall under this generation group. People belong to this generation are much focused on making instant progress by keeping pace with the fastest growing segments. Hickman and Silva (2018) described that the employers cannot really avoid the desires, attitudes, and needs of the vast generation. Considering such scenario, the millennial are characterized into some of the specific forms. First, the most observable characteristic of the millennial is their inclination towards the technological tools (Audi, Loughran and McDonald 2016). The millennial grew up with the technologies and their dependency on these technologies is serving for the betterment of their job performance. They are generally armed with the gadgets and smart phones that are helpful for them to plug in 24 hours a day and 7 days in a week (Audi, Loughran and McDonald 2016). They are more interested in establishing communication through emails, social media platforms, and text messaging. The extreme dependency on the internet is one of these specific characteristic visible in Generation Y. Second characteristic of the millennial is their family-centric nature. It is noticeable that the fast-tracks lifestyle has much appeal for the millennial. They mostly prefer the flexible working hours that can provide them the opportunity to maintain work-life balance (Ramdhani, Ramdhani and Ainisyifa 2017). Millennial are willing to deal with the high pay trades for the fewer billable hours. They seek the better work life balance to spend their quality time with the family and friends. However, the older generation interprets that this characteristic of the
12 DISSERTATION millennial lacks the disciplines and work commitments. The millennial mostly prioritize their family over their work. Another noticeable characteristic of millennial, as stated by Eastmanet al.(2014), is the achievement-oriented attitudes. Millennial are much confident and seek achievement in every field of their life. They perceive the barriers and obstructions as challenges and create the meaningful work with a solid learning curve. Their preferences towards the team- oriented performance are also one of the considerable characteristics of the millennial. At the workplace, they usually form teams and group to allocate the expertise works and responsibilities (Gibson and Sodeman 2014). The collaboration of the people from diverse cultural background andtheirapproachestowardsthedifferenttechniquesofworkshelpinbringingmore innovations. They value the team based activities and seek input as well as affirmation. Another characteristic of this generation is their craving for guidance and feedback. Millennial believe in learning and gaining attention from diverse segments (Circellaet al.2017). The frequent reassurances help them in guiding and developing their talents. According to Hoffmann, Ivcevic and Brackett (2016), millennial are prone to job- hopping as they always look for more job opportunities and uniqueness. They seek better position and enhance their experiences and skills. Considering the above characteristics, it can be interpreted that the millennial are quite unique in comparison to their past generations. Their inclination towards experimentation and preferences for strengthening the competitive position in this current scenario is quite advanced and sometimes even misinterpreted or criticized (Au- Yong-Oliveiraet al.2017). However, their visionary towards success is much helpful for the future progress.
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13 DISSERTATION 2.1.2 Generation Theory Generation theory is one of the most relevant theories that explain the behaviour and contribution of the millennial within the organisation. According to Yap and Webber (2015), generation theory is explaining the era in which an individual was born. It also explains the effectiveness of the generation in terms of viewing the world. The value system of the millennial is shaped in the first decade of the lives by the influences of the families, friend and communities (Carlos Pinho, Paula Rodrigues and Dibb 2014). It is noticeable that the generation tends to be about almost 20 years in length that represent roughly the time from the birth of a particular group of people. The older generation believes in traditional method of working culture, which is altered in today’s generation (Campione 2016). The current generation is highly focused towards the advancements brought to the technological fields. These technologies are utilized for making the differences in the work cultures and developing more advanced approaches necessary for the emerging competitiveness among the business rivals (Altındağ and Kösedağı 2015). In a workplace, the generations are divided into four different categories, such asTraditionalists or veteran, baby boomers, Generation X, and Millennial. Millennial are the people from new generation that believe in making differences and bringing changes into the organisation. Their advanced way of thinking is reshaping the organisational culture for the future betterments (Koren, Gu and Freiheit 2016). The further section of the study will explore the conceptual and theoretical ideas about the corporate culture. The influence of the millennial on reshaping these cultures will also be discussed further. 2.2 Organisational Culture According to Aruna and Anitha (2015), the organizational culture is conceptualized as the beliefs and values that are adopted by the organisations for accomplishing the business goals.
14 DISSERTATION It is considered as the common platform where the individuals work for making the substantial profits for the company. The individuals associated with the organisation need to cope with the organisational values to achieve the business goals. Kumar and Kumar (2018) suggested that the organisational cultures decide the way of interacting with the associated stakeholders. It is noticeable that a healthy corporate culture motivates and encourages the employees to remain committed towards their jobs. In fact, a fruitful corporate culture even helps in promoting the healthy competition at the workplace (Ozcelik 2015). It creates the reputed brand image with certain predefined policies. The employees can share the common platform by uniting them from diverse backgrounds. 2.2.1 Types of Organisational Cultures Each organisation has the diverse nature and these companies even act differently. The unique cultural values in different organisation are established for accomplishing the business goals. Generally, the organisational culture is segregated into four major divisions, such asClan Culture, Adhocracy Culture, Hierarchy Culture,andMarket Culture. According to Buzza (2017), theclan cultureis rooted in collaboration that signifies the commonalities shared between the employees within an organisation. The effective leadership and mentorship help these associates to develop the values and beliefs for accomplishing the common business goals. The main value of this culture rooted in communication, teamwork, and cohesiveness. The adhocracy culture, on the other hand, is mainly based on the creativity and energy. Employees working under this specific type of organisation culture are often encouraged to take risks (Culiberg and Mihelič 2016). They experiment the innovative procedures to make the differences within the organisation. The major focus of this culture is to strengthen the organisational position in a competitive ground.
15 DISSERTATION Thehierarchy cultureis founded on control and structure. The strict institutional procedures create the learning environment for the associated employees in which they are guided by the skilled performers. This culture suggests the effective leadership style, which is based on monitoring and coordinating. The culture is generally emphasizing the efficiency and predictability. Madara, Maheshwari and Selvan (2018) defined that themarket cultureis built upon the competitive dynamics that help in accomplishing the concrete results. The goal-oriented focus in this cultural dimension identifies the demanding and tough nature of the leaders. The business world is much competitive in today’s date. It is thus important for the business leaders to identify the most suitable organisational cultures that can shape the future. In this technology- driven world, the current generation seeks perfection by utilizing the diverse opportunities in the external market (Guiso, Sapienza and Zingales 2015). The millennial have the considerable impact in such aspects. 2.3 Influence of the millennial on re-shaping the organisational culture In today’s world of business, majority of the workplaces consist of millennial. The millennialpopulationseemstobegrowingbykeepingpacewiththetechnological advancements.Theadjustmentswiththecurrentgenerationhavebecomecrucialtothe companies in ensuring the future success. The unique approach, different personalities and lifestyle, and the inclination towards exploring innovative ideas are the major traits of the millennial in current time (Gibson and Sodeman 2014). It is also noticeable that their behaviour towards maintaining flexibility in work functionalities is one of the major traits of the millennial, which are sometimes misinterpreted by the older generation. It is noticeable that the generation tends to be about almost 20 years in length that represent roughly the time from the birth of a particular group of people. The older generation believes in traditional method of working
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16 DISSERTATION culture, which is altered in today’s generation. The traditional culture of the organisation usually demands for more dedication towards work. On the contrary, the millennial try to maintain their work life balance due to which they believe in faster working pace. These millennial thus have the significant influence on reshaping the organisational culture. According to Frederick (2018), workers from the millennial generation have the higher aspirations for the future that often take the necessary actions for converting their ambitions and hopes into reality. The extensive research on this aspect generates the idea that the millennial usually travel, relocate, and extend their working hours in pursuit of their career goals. Moreover, they seek the constant feedback about their performance. The rapid advancements and innovations drive the organisation towards success. Therefore, the millennial tend to restructure the corporate cultural values to restructure the work functionalities orienting the specific goals. The different attitudes of the millennial towards work are also another form of influence on the workplace culture (Cameron and Pagnattaro 2017). Millennial tend to maintain a good balance between their work and personal life. It specifies that they not only care for the financial rewards, but they are much concerned towards their personal lives. The new generation working attitudes are reshaping the workplace culture by minimising the rigidness and accommodating more employees with higher efficiency level. Huyleret al.(2015) explained that workers from the millennial generations are more likelyusingthetechnologiesforfuelingtheinnovationsandfacilitatingtheeffective communication. The new wave of workers has the greater craving for offering much to the workers. The group even prefers electronic communications for improving the technological usage. It is noticed that in most of the cases, the millennial reshape the organisational culture to accept the external challenges and increase profit level of the company. Therefore, it becomes
17 DISSERTATION important to make suitable changes in internal scenario (Bottomley and Burgess 2018). They utilize the newer ideas due to which they are often criticized. It is argued that the faster pace of their working nature and the changes in the organisational culture create the changing scenario that may affect the employees’ satisfaction rate. Hence, the changing working culture may even createtheconsiderablechallengeswithintheorganisation(Diskienė,Stankevičienėand Jurgaitytė 2017). However, the right attitudes towards the current advancements would be much desirable for shaping the better futuristic values. 2.4 Gap in the Literature The literature study provides the insightful ideas about the behaviour of the millennial within the workplace. Their attitudinal influence on reshaping the workplace culture is also highlighted in this literature study. Despite the informative analysis of the subject matter, there are some of the observable gaps. The study lacks the information about the adaptive nature of the generation X in terms of collaborating with today’s advancements. The study does not provide the attitudinal information regarding the working pattern of older generation. Moreover, the time constraints also made this study quite limited.
18 DISSERTATION Chapter 3: Research Methodology The research methodology provides the systematic and sequential methods of conducting any particular research study. This specific research study concentrates on the influence of the millennial on reshaping the corporate culture. With the special reference ofAtlantic Methanol Production Company System, the study identifies the characteristics of the millennial and their influence on the organisational cultures. In this section of the study, the appropriate research methods will be discussed by developing the ideas about the appropriate research philosophy, approach, techniques, and data collection method. The application of the suitable methodology will be helpful enough in conducting the entire research. 3.1 Research Philosophy Research philosophy helps the researcher to identify and understand the essence of the research study and the unbiased outcome through the utilization of effective research paradigm. Research philosophy comprises of four different types, which mainly includepositivism, interpretivism, realismandpragmatism(Alhojailan2012).Research philosophy has a set of characteristics,whichincludeepistemology,ontologyandaxiology,whichhelpsinthe understanding of the needs of the research and thereby helps the researcher in aiming at the outcome that might be derived from the current study. In this context, the researcher will be utilizingthepositivism philosophy, which is based onthe existenceof reality by using scientifically proven techniques. 3.2 Research Approach Research approach is the most crucial step, which helps the researcher in conducting the study for arriving at the unbiased and desired outcome of the research. Theresearch approach helps the researcher in identifying the different steps for performing the desired activities of the
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19 DISSERTATION research. It will be helping the researcher in framing the desired activities that will be helping in making the research more resourceful and target oriented. Research approach is basically of two types, namely,inductive approachanddeductive approach.In this context, the researcher will be conducting the study thorough the application of thedeductive approach,whichfocuses on scrutinising the available models and theories that relates to the research study by the evaluation of the gathered data (Joslinand Müller2015).This will be helping the researcher to identify the different activities that might be considered by the same to bring in changes in the different aspects of the study. The approach will be helping the researcher to apply different relevant models for understanding the situation of the current study and thereby maneuver over the findings to retain an unbiased outcome from the study. The differences in the approach ill be helping the researcher to gather and evaluate data based on surveys and understanding of the models that are enumerated in the different literatures. 3.3 Research Design Research design provides the researcher with an opportunity of designing the path of the study towards achieving a specific goal based on the research objectives. It helps the researcher in undertaking a goal oriented approach of the research that is planned by the same to facilitate the unbiased outcome of the study. The proper understanding of theResearch design will be helping the researcher to provide the reference by limiting the targeted results, in which the remaining part of the entire research is performed on the mentioned goal. Research design can be of three different types, which includeexplanatory research design,exploratory research designanddescriptive research design(Singh 2015).Thedescriptive research designwill be helping the researcherto explore and thereby define the issues and problems that might be confronted by the researcher during the research study. It provides the researcher with an
20 DISSERTATION opportunity to widen the scope of understanding and knowledge base of the researcher which will be helping the same to undertake the proper study that will bear unbiased outcomes (Cho and Lee 2014). 3.4 Data collection The data will be collected fromprimarydatasources. Primary data are raw data that are collected from first-hand sources. In addition, the researcher will conduct a survey in order to collect the data (Graneheim, Lindgrenand Lundman2017). The researcher will prepare 15 close-ended questions in order to collect the data fromEquatorial Guinea Atlantic Methanol ProductionCompanySystems.Theresearcherwillcollectthequalitativedatathrough interviews. The researcher will prepare 6 open-ended questions in order to conduct the structured interviews. The questionnaire will be helping the researcher to delineate the different issues that are faced by the organization and the manner in which the changes are undertaken in the interface of the business to suit the interests of the millionaires.Primary data are the reliable and researcher can replicate the process to check the result (Ormstonet al.2014). The reliable nature of the data will be helping the researcher to conduct an authentic research to produce the justified outcome. The feedback respondents will be helping the researcher to identify the different pros and cons of the research and the manner in which the pathway of the study can be designed. 3.5 Sampling The researcher will collect the responses from US based Company in Equatorial Guinea, Atlantic Methanol Production Company Systems. The sample population of the research study will be the employees of organization from various departments. It will be helping the researcher to determine the absolute outcome of the study that is conducted by the same. The sample size of the research project will be 140. The researcher will be taking steps to collect the email ids of the
21 DISSERTATION people who are willing to undertake the survey and thereby pass on the questionnaire via the emails. The feedback of the employees will be helping the researcher to undertake important assumptions that will be helping to attain the proper outcomes of the study. The researcher will be making use ofSimple Random samplingto select the respondents (Mosesand Knutsen 2012). The random sampling helps in providing the people with an equal chance of getting into the survey. It will be helping the researcher to attain the unbiased outcomes of the study, which is aimed at the objectives of the same (Hammersley 2017). On the other hand, while conducting the interviews, the researcher might make use of the sample size only 3. The direct interviews will be conducted with the managers of the organization to understand the standpoint of the management in the progression that is planned by theAtlantic Methanol Production Company Systems. The interview will be conducted through the utilization of Skype, which will be helping the researcher to undertake a proper coordination of the interviews. 3.6 Data analysis techniques The survey data will be analysed through quantitative data analysis method, which is based on the evaluation of different fragments of information. Quantitative data deals with numerical data, which could be evaluated through the deduction of information with respect to the research results (Yilmaz2013). The data findings will be presented in the Excel bar graphs and Pie-charts. The different data that are collected over the interview will be analysed through qualitative data analysis. The data analysis will be based on the observation of the different pros and cons that might affect the functioning of the researcher as per the study. The study will be facilitated through the identification of the human perceptions and the manner in which the different aspects of the changes are facilitated in the research through the unbiased deduction of resources for the study (Kitchin and Tate 2013).
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22 DISSERTATION 3.7 Validity and reliability The researcher will be conducting a pilot testing procedure, which will be making the research process more impactful and reliable. The researcher will be choosing 30 employees from Atlantic Methanol Production Company Systems to perform the pilot testing. Pilot testing will be helping the researcher to make changes in questions as per the formatting needs and the available options that will be helping the researcher to undertake a proper study of the changes that are undertaken by the organization. In addition, the researcher will conduct test-retest reliability by obtaining two outcomes of the same questions. It will be helping the researcher to deduce the most reliable results for the research and thereby retain the unbiased outcome of the research as per the objectives of the business (O’reilly and Parker 2013). The score from Time 1 and Time 2 need to correlate. The correlation of the different outcomes of the questionnaire will be helping the researcher to conduct an authentic study as per the needs of the project evaluation. On the other hand, the finding of the relations among the study helps in maintaining the different levels of changes in the study that is planned by the researcher as per the objectives of the study. The validity of the data that will be collected by the researcher is bound to the questionnaire and the truthfulness of the feedbacks that are provided by the employees to the researcher (Håkansson2013). The different data that will be collected by the researcher while undertaking the survey will be helping the same to deduce the unbiased research outcome. The reliability factors that affects the research is dependent on the proper functioning of the survey and the manner in which the data will be evaluated by the researcher to fit in to the purpose of the study.
23 DISSERTATION 3.8 Limitation The researcher will face no limitation, as there will be no budgetary constraint. The researcher will be able to access as the online library where journals and articles relating to the topic can be found. The researcher will choose 140 sample sizes for the survey and if the researcher would get more time, the same might take more sample to retain the unbiased outcome of the study that is undertaken by the same. 3.9 Time frame TaskWeek 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Selectionoftopic andsearchfor justification Constructing literature Selecting appropriate methods Data collection Data analysis and representation Reviewingthe outcomes
24 DISSERTATION Conclusionsand recommendations Submittingdraft of the project Printing and final submission Table 1: Table showing the timeframe of the entire research (Source: As created by author)
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25 DISSERTATION Chapter 4: Findings and Analysis 4.0 Introduction This chapter of the study will analyse the impact of millennials on the organizational culture in Atlantic Methanol Production Company system. The chapter will evaluate the raw data that has been collected from the employees and the managers. This will consist of mixed analysis where both quantitative and qualitative analysis of data. The findings of the quantitative analysis will be validated by the qualitative analysis by comparing the results from both the data. The opinion of the employees and the managers is expected to provide a diverse result covering all the dimensions within the scope of the study. 4.1 Quantitative questionnaire 1. What is your tenure inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Less than a year32 1-2 years26 2-5 years39 More than 5 years43 Grand Total140
26 DISSERTATION Thefindingsofthestudythatmajorityoftherespondentshaveworkedinthe organization for less than 5 years. The sample respondents is represented by the population belonging to the different experience levels in the organization and the industry. 2. Gender? Row LabelsCount of no of respondents Male71 Female69 Grand Total140
27 DISSERTATION The findings of the study shows that 51% of the respondents are male and 49% are female. The opinion of the respondent may vary depending on their gender which can be identified later on the study. 3. Your age? Row LabelsCount of no of respondents Less than 2541 25-3028 31-4043 41 and above28 Grand Total140
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28 DISSERTATION The findings of the study shows that majority of the employees belong to the category of millennials and population from other generations have also been included into the research. Therefore, perspective of different generations can be analysed to gain different dimension in the study. 4. How far are you satisfied with the organizational culture in your organization? Row LabelsCount of no of respondents Highly satisfied32 Satisfied34 Indifferent21 Dissatisfied27 Highly dissatisfied26 Grand Total140
29 DISSERTATION The above question measures the satisfaction level of the employees working in the organization with the prevalent organizational culture. The findings shows that 32 respondents are highly satisfied, 34 respondents are satisfied, 21 respondents are neutral, 27 are dissatisfied and 26 are high dissatisfied. Therefore, there is no clear majority between the respondents which could indicate the effectiveness of the organization culture in Atlantic Methanol Production Company Systems. 4.1.1 Questions on Millennials 5. How far do you agree thatCorporate Social Responsibility activities of an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree49 Agree59 Indifferent6 Disagree14 Strongly disagree12 Grand Total140
30 DISSERTATION This question addresses the importance of corporate social responsibility in developing effective organizational culture. The findings of the study shows that 49 respondents have strongly agreed to the question and they have been supported by 59 respondents. On the contrary, 14 respondents have disagreed to the research question and 12 respondents have strongly disagreed. 6. How far do you agree thatDiversity and Inclusion activities of an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree48 Agree60 Indifferent6 Disagree12 Strongly disagree14 Grand Total140
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31 DISSERTATION This question addresses the significance of diversity and inclusion in developing effective organizational culture. The findings of the study shows that 48 respondents have strongly agreed to the question and they have been supported by 60 respondents. On the contrary, 12 respondents have disagreed to the research question and 14 respondents have strongly disagreed. 7. How far do you agree thatWork-Life Balance activities of an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree44 Agree64 Indifferent6 Disagree11 Strongly disagree15 Grand Total140
32 DISSERTATION This question addresses the importance of work life balance in developing effective organizational culture. The findings of the study shows that 44 respondents have strongly agreed to the question and they have been supported by 64 respondents. On the contrary, 11 respondents have disagreed to the research question and 15 respondents have strongly disagreed. 8. How far do you agree thatFeedback and Growth of an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree51 Agree57 Indifferent6 Disagree14 Strongly disagree12 Grand Total140
33 DISSERTATION This question addresses the importance of feedback and growth in developing effective organizational culture. The findings of the study shows that 51 respondents have strongly agreed to the question and they have been supported by 57 respondents. On the contrary, 14 respondents have disagreed to the research question and 12 respondents have strongly disagreed. 9. How far do you agree thatEngagement and Purpose of an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree53 Agree55 Indifferent6 Disagree13 Strongly disagree13 Grand Total140
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34 DISSERTATION This question addresses the importance of engagement and purpose in developing effective organizational culture. The findings of the study shows that 53 respondents have strongly agreed to the question and they have been supported by 55 respondents. On the contrary, 13 respondents have disagreed to the research question and 13 respondents have strongly disagreed. 10. How far do you agree that innovative ideasof an organization is essential criteria for a better organizational culture? Row LabelsCount of no of respondents Strongly agree48 Agree60 Indifferent6 Disagree15 Strongly disagree11 Grand Total140
35 DISSERTATION This question addresses the importance of innovative ideas in developing effective organizational culture. The findings of the study shows that 48 respondents have strongly agreed to the question and they have been supported by 60 respondents. On the contrary, 11 respondents have disagreed to the research question and 15 respondents have strongly disagreed. 4.1.2 Questions on organizational culture 11. How far do you agree that the level of satisfaction in job has increased inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Strongly agree57 Agree51 Indifferent6 Disagree13 Strongly disagree13 Grand Total140
36 DISSERTATION The findings of the study shows that 57 respondents have strongly agreed to the question and they have been supported by 51 respondents. On the contrary, 13 respondents have disagreed to the research question and 13 respondents have strongly disagreed. 12. How far do you agree that employee engagement have increased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Strongly agree50 Agree58 Indifferent6 Disagree13 Strongly disagree13 Grand Total140
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37 DISSERTATION The findings of the study shows that 50 respondents have strongly agreed to the question and they have been supported by 58 respondents. On the contrary, 13 respondents have disagreed to the research question and 13 respondents have strongly disagreed. 13. How far do you agree that career growth opportunities have increased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Strongly agree50 Agree58 Indifferent6 Disagree12 Strongly disagree14 Grand Total140
38 DISSERTATION The findings of the study shows that 50 respondents have strongly agreed to the question and they have been supported by 58 respondents. On the contrary, 12 respondents have disagreed to the research question and 14 respondents have strongly disagreed. 14. How far do you agree that stress level in work have decreased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Strongly agree57 Agree51 Indifferent6 Disagree13 Strongly disagree13 Grand Total140
39 DISSERTATION The findings of the study shows that 57 respondents have strongly agreed to the question and they have been supported by 51 respondents. On the contrary, 13 respondents have disagreed to the research question and 13 respondents have strongly disagreed. 15. How far do you agree that compensation, rewards and performance management have changed after the advent of the millennial generation inAtlantic Methanol Production Company Systems? Row LabelsCount of no of respondents Strongly agree62 Agree46 Indifferent6 Disagree12 Strongly disagree14 Grand Total140
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40 DISSERTATION The findings of the study shows that 62 respondents have strongly agreed to the question and they have been supported by 46 respondents. On the contrary, 12 respondents have disagreed to the research question and 14 respondents have strongly disagreed. 4.2 Regression analysis SUMMARY OUTPUT Regression Statistics Multiple R 0.97367 7671 R Square 0.94804 8208 Adjusted R Square 0.94767 1746 Standard Error 0.26853 0552 Observation s140 ANOVA dfSSMSF Significa nce F Regression1 181.5918 624 181.591 8624 2518.30 8747 1.65602 E-90
41 DISSERTATION Residual138 9.950994 71 0.07210 8657 Total139 191.5428 571 Coefficie nts Standard Errort StatP-value Lower 95% Upper 95% Lower 95.0% Upper 95.0% Intercept 0.15355 5318 0.045925 297 3.34358 9019 0.00106 4898 0.06274 7066 0.24436 3569 0.06274 7066 0.24436 3569 X Variable 1 0.94700 2888 0.018871 083 50.1827 5348 1.65602 E-90 0.90968 903 0.98431 6747 0.90968 903 0.98431 6747 0.511.522.533.544.555.5 0 1 2 3 4 5 6 f(x) = 1.00110381861575 x − 0.0438096658711178 R² = 0.94804820780864 Regressionanalysis The regression analysis shows the relationship between millennials and the change in organization culture. The value of multiple R in the study is 0.973677671 which shows the degree and nature of association between the variables. The value is almost close to 1 which suggest that there is perfect positive relationship between millennials and the organizational culture. The value of R² = 0.948 which indicates the goodness of fit, the majority of the data points will fall within the regression line. This means that the model is accurate and the dependent variable has been able to represent the characteristics of the independent variable effectively. The f value in the study is 1.65602E-90 which is less than 0.05 so the null hypothesis
42 DISSERTATION in the study can be rejected and the alternative hypothesis has been accepted. The regression equation in the study is y = 1.0011x - 0.0438, which shows the positive relationship. If the value of x is put as 1 unit the value of y becomes 0.9573 which shows that positive relationship. Therefore, it can be said the millennials have significant impact on reshaping the organization culture and in the above study the respondents have a clear opinion that the organizational culture in modern organizations will have to be different due to the change in priorities and driving factors for the workforce. 4.3 Content Analysis CategoryCommentsCount 1. What are the changes in the organizational culture experienced in the past decade? “The organizational culture has become more flexible and innovative. “ “There is nothing much change in the organizational culture within the organization except the fact that the way of handling situations have changed “ 2 1 2. How have the millennials affected the organizational culture? “The new generation is much more demanding and clear about their needs and wants. They are not afraid1
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43 DISSERTATION to change jobs so proactive organizational culture is necessary. “ “I do not think that millennials affected the organizational culture in any way but organisations have made changes to the organizational culture for coping up with the fast pacing needs of the consumers. “ 2 3. How does the organizational polices have changed with the advent of time? “The organization policies have become much oriented towards the welfare of the employees. We aim to provide the employees with better workplace environment for improving their productivity and personal growth. “ “The organization policies have remained the same but the approach has changed significantly. We 1
44 DISSERTATION have focused more on research and development as a means developing an innovative work culture” 2 4. What are the issues faced by Atlantic Methanol Production Company Systems in managing their organizational culture? “ There are currently no major issues as such and the organization has been effective in developing effective organizational culture” “There are issues which the organization is facing in making a complete transition into innovation phase.” 2 1 5. What are the characteristics of millennials? “Millennials are straight forward and wants growth personally. They are willing to sacrifice their pay scale to enter into a more meaning job. They want to contribute to the society as 3
45 DISSERTATION a whole” 6. How is it different from previous generations? “ Millennials are different from previous generations because they have different driving factors when compared to the previous generations. The previous generation paid more emphasis on rewards and recognition where the millennials are more focused on personal growth, developing new skills and doing something meaningfully. Thy have much more awareness about corporate social responsibility and are more adaptive to the changes to the environment.” “The basic difference is that millennials are much more flexible and liberal to the changes and accepting 2
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46 DISSERTATION diversity in work culture.” 1 4.4 Discussion The findings of the quantitative analysis clearly indicates that there has been drastic change in organizational culture after the advent of the millennials into theAtlantic Methanol Production Company Systems.The change in the organization culture is due to the change in the beliefs and needs of the employees from their employer. Corporate social responsibility has gained its highest priority as they are eager to contribute to the society and wants to contribute meaningfully. Therefore, they prefer working for organizations that are proactive in contributing to the corresponding society and environment.It has been seen that candidates prefer to apply for those organizations that are socially active and contribute to the society. The majority of the managers stated that the organization has become much more flexible and innovative.The organization culture has become much more oriented towards the employees where employee engagement, performance management and growth are crucial component.The millennials are demanding and they want to interact with their managers at all times so that they can convey their issues to the managers.Millenmnials give high importance to growth and they are not afraid to change their job if the stagnated within an organization. The millennials are driven by different factors where compensation and reward are less important to them.Atlantic Methanol Production Company Systemshas developed a proactive organizational culture in order to retain
47 DISSERTATION their existing employees as without the implementation of such strategies. Therefore, in order to maintain sustainabilityAtlantic Methanol Production Company Systemshad to make changes for better employee engagement and organizational culture. Therefore, the millennials have a significant impact on the organizational culture as they have a diverse perspective and they have futuristic values which has led to development of a better organizational culture. These organizational culture is better adept to the changing needs of the consumers. Therefore, these values and features in the working culture have been developed and the one of the best examples of this isAtlantic Methanol Production Company Systemsthat have made significant progress in this respect. 4.5 Summary This chapter has shown that millennials have drastically changed the organization culture in Atlantic Methanol Production Company Systems where the focus has shifted to corporate social responsibility, employee engagement, feedback and growth. Compensation, rewards and recognition have less meaning to these employees which is reflected from the current culture in the organization.
48 DISSERTATION Chapter 5: Conclusion and Recommendations 5.1 Conclusion The emergence of millennial within workplace has rendered immense innovation within business culture. As per psychology of human resource managers, around half of the population working under an organization is from millennial due to their innovative working style and unique interaction capability with the concerned stakeholders. The entire study has dealt with the case study ofAtlantic Methanol Production Company System.This very specific study has made in-depth research on how changes of diverse working cultureand unique personality traits withintheorganizationhaveleftmajorinfluenceinrenderingimmensesuccesswithin organization. The study has aimed to critically analyze the considerable changes brought by the millennial associated with Atlantic Methanol Production Company Systems. However it is at the same time undeniable that this change in the business culture sometimes affects the profitable outcome of the organizational performance if not managed properly. The study has thus investigated the challenges and impacts faced by the company after dealing with the millennial. In quest of collecting appropriate data and information the study has used appropriate methodological tools based on which data is critically analyzed for coming into a sound conclusion. With the help of positivism research philosophy along with deductive research approach the study has focused to make detailed overview about the impact of millennial on Shaping the Workplace Culture. In order to gather immediate response from the participants associated with Atlantic Methanol Production Company the study has focused to make primary data collection technique with quantitative data analysis for collecting immediate response from the participants. By making 15 questionnaires the researcher has collected effective data and
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49 DISSERTATION information on how the millennial leaves a major impact on reshaping the organizational culture. Some of the major recommendations have also been provided for overcoming the emerging issues with the cultural changes. 5.2 Objectives addressed Objective 1: To identify the basic characteristics of the millennial in the workplace The very first objective in this study concentrates on developing the understanding regarding the characteristics of the millennial within the workplace. The ideas obtained from the literature review suggest that the millennial are much futuristic and depend on the technological aspects. They usually tend to be much confident and they have the positive traits to accomplish the organisational mission. They mostly prefer the flexible working hours that can provide them the opportunity to maintain work-life balance. It is noticeable that the generation tends to be about almost 20 years in length that represent roughly the time from the birth of a particular group of people. The older generation believes in traditional method of working culture, which is altered in today’s generation. The collaboration of the people from diverse cultural background andtheirapproachestowardsthedifferenttechniquesofworkshelpinbringingmore innovations. The responses derived from the primary data collection process also defines that the millennial prefer the work flexibility that will be helpful for them to maintain the appropriate work life balance. This flexible work approach and continuous feedback motivate them to stay focused towards their jobs. The alignment of the information received from both the primary and secondary data thus ensure that this objective of the research is met. Objective 2: To investigate the influences created by the millennial on reshaping the organisational culture
50 DISSERTATION The millennial have the significant influence on today’s work environment. The literature studyspecifiesthatthemillennialviewtheorganisationalfunctionalitiesfromadiverse perspective to the older generation. Even though they have the considerable positive traits, they are often misinterpreted by the older generation. Their behaviour towards maintaining flexibility in work functionalities is one of the major traits of the millennial, which are sometimes misinterpreted by the older generation. The repeated innovation creates the futuristic values for strengthening the competitive edge of the organisation. The traditional culture of the organisation usually demands for more dedication towards work. On the contrary, the millennial try to maintain their work life balance due to which they believe in faster working pace. The responses received from the primary data collection process also suggest that the millennial reshape the cultural values to make it more innovative and competitive. Restructuring the organisational culture creates more flexibility that motivates the employees for the better performance in future. The rapid advancements and innovations drive the organisation towards success. Therefore, the millennial tend to restructure the corporate cultural values to restructure the work functionalities orienting the specific goals. Considering the information derived from the primary and secondary data collection process, it can be inferred that this objective of the research is achieved. Objective 3:To critically analyze the considerable changes brought by the millennial associated withAtlantic Methanol Production Company Systems It is true that the adjustments with the current generation have become crucial to the companies in ensuring the future success. The unique approach, different personalities and lifestyle, and the inclination towards exploring innovative ideas are the major traits of the millennial in current time. It is also noticeable that their behaviour towards maintaining flexibility in work functionalities is one of the major traits of the millennial, which are
51 DISSERTATION sometimes misinterpreted by the older generation. The ideas derived from the literature review suggestthattheoldergenerationoftenmisinterprettheworktechnicalitiesusedbythe millennial. Their advanced way of thinking is reshaping the organisational culture for the future betterments. The further section of the study will explore the conceptual and theoretical ideas about the corporate culture. It is argued that the faster pace of their working nature and the changes in the organisational culture create the changing scenario that may affect the employees’ satisfactionrate.Hence, thechangingworking culturemayeven createtheconsiderable challenges within the organisation. The responses gathered from the primary data collection process also notify that the psychological barriers created between the Gen X and Gen Y employees may affect the organisational performance. Hence, these changes or the challenges are much signified in this context. The ideas developed from these data collection procedures are thus meeting this objective. Objective 4: To present the preferable recommendations for mitigating the emerging issues with the cultural changes inAtlantic Methanol Production Company Systems The further recommendations are provided to mitigate the challenges identified in this study. The development of these recommendations will be effective enough in managing the future scope of this research. The recommendations are as follows: 5.3 Recommendations In this very specific part some of the major recommendations are provided in order to overcome the challenges faced by organizational experts in maintaining work culture due to the blending of both millennial and old generation employees. The recommendations are as follows: 5.3.1 Initiatives for maintaining collaboration between millennial and old employees:
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52 DISSERTATION Organizational experts ofAtlantic Methanol Production Company LLwould have to take major initiatives so that old generation and millennial can make collaborative decision for rendering business success. It is however observed that change in the business culture by recruitingmillennialsometimesaffectstheprofitableoutcomeoftheorganizational performance. A huge gap is found in between the work flow of old existing employees and new generations. In order to overcome this kind of situation, the organizational manager should bring an innovation within team management. While forming a team, the business manager should enlist both old employees and the new comers so that they can get the scope of collaborative decisionforpresentingtheprojectsuccessfullyinfrontofstakeholders.Therefore,the psychological gap that is already created between the two generations can be overcome. 5.3.2 Providing effective training to old employees for enhancing technological skills and competency It is already been observed that around half of the population working under an organization is from millennial due to their innovative working style, unique interaction with stakeholders and technological skills and competency. Millennial does not have to put additional human effort for making a project successful. On the other hand, it is undeniable that old existing employees are not very much advanced in technology. In this kind of situation, the human resource managers can arrange an effective training and development session for the old employees for enhancing technological skills and competency. As a result, the old employees would not have to face challenges in making their work flow faster and systematic like millennial. 5.3.3 Reducing the psychological gap between gen X and gen Y:
53 DISSERTATION It is already been observed that a psychological gap between the gen X and gen Y has already been created on the workplace ofAtlantic Methanol Production Company LL.In order to overcome this kind of psychological gap the organization would have to focus on making participative decision regarding business strategy and policy. By conducting group discussion sessiongen X and gen Ybothwould be able to exchange their views and thoughts. As a result, they would be able to overcome this kind of psychological gap after making a healthy discussion regarding the business strategy. By conducting learning and development program the millennial can give effective demonstration on how advanced technology and chronological database is effectiveenoughinmakingtheentirebusinessprocesssuccessful.Ontheotherhand, maintaining a group discussion session would enable the millennial in understanding the psychological views of seniors. Therefore, they can get the chance to get accustomed in making businessdecisionbyamalgamatingthedecisionmakingqualityofsenioremployees. Automatically, the workplace would be able to make a proper harmony. 5.4 Limitations and future scope While conducting the entire research process the researcher has to face several challenges in completing the study successfully. This very specific study is not exceptional to that. While gathering information the study has focused to use positivism research philosophy. However, numerous eminent scholars have stated that only positivism research philosophy is not sufficient enough in analyzing research issue like influence ofMillennial on Shaping the Workplace Culture.The researcher could have used post positivism research philosophy with the help of which data could be collected by using keen observation along with proper evidence on research issue. In addition, while collecting data the researcher has become dependent on primary source of data collection technique.
54 DISSERTATION Primarysourceofdatacollectiontechniquecangiveimmediateresponsetothe participants. There is however a scope of providing biased decision on behalf of the respondents whenever the researcher has to be dependent entirely on survey method. In addition, the time schedule that is framed for conducting the entire research could have been more time consuming. The schedule of data collection has become very brief and hectic. In addition, the research would have to focus on maintaining data protection act, anti-discrimination acts, right to information act and so on.
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55 DISSERTATION References Alhojailan, M.I., 2012. Thematic analysis: A critical review of its process and evaluation.West East Journal of Social Sciences,1(1), pp.39-47. Altındağ, E. and Kösedağı, Y., 2015. The relationship between emotional intelligence of managers,innovativecorporatecultureandemployeeperformance.Procedia-Socialand Behavioral Sciences,210, pp.270-282. Aruna, M. and Anitha, J., 2015. Employee retention enablers: Generation Y employees.SCMS Journal of Indian Management,12(3), p.94. Atlanticmethanol.com.2018.AtlanticMethanolProductionCompan:AboutUs.[online] Available at: http://www.atlanticmethanol.com/about-us.html [Accessed 19 Jun. 2018]. Atlanticmethanol.com. 2018.Atlantic Methanol Production Company Official Website. [online] Available at: http://www.atlanticmethanol.com/home.html [Accessed 19 Jun. 2018]. Audi, R., Loughran, T. and McDonald, B., 2016. Trust, but Verify: MD&A Language and the Role of Trust in Corporate Culture.Journal of business ethics,139(3), pp.551-561. Au-Yong-Oliveira, M., Gonçalves, R., Martins, J. and Branco, F., 2017. The social impact of technology on millennials and consequences for higher education and leadership.Telematics and Informatics. Bottomley, K. and Burgess, S.W., 2018. Millennials in Leadership: An Examination of the Practice-Immediacy Model. InEngaged Leadership(pp. 223-234). Springer, Cham.
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61 DISSERTATION Appendix Quantitative questionnaire 1. What is your tenure inAtlantic Methanol Production Company Systems? a) Less than a year b) 1-2 yearsc) 2-5 yearsd) More than 5 years 2. Gender? a) Maleb) Female 3. Your age? a) Less than 25b) 25-30c) 31-40d) 41 and above 4. How far are you satisfied with the organizational culture in your organization? a) Highly satisfiedb) Satisfiedc) Indifferentd) Dissatisfiede) Highly dissatisfied Questions on Millennials 5. How far do you agree thatCorporate Social Responsibility activities of an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 6. How far do you agree thatDiversity and Inclusionactivities of an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree
62 DISSERTATION 7. How far do you agree thatWork-Life Balanceactivities of an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 8. How far do you agree thatFeedback and Growthof an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 9. How far do you agree thatEngagement and Purposeof an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 10. How far do you agree that innovative ideasof an organization is essential criteria for a better organizational culture? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree Questions on organizational culture 11. How far do you agree that there is level of satisfaction in job has increased inAtlantic Methanol Production Company Systems? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 12. How far do you agree that employee engagement have increased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree
63 DISSERTATION 13How far do you agree that career growth opportunities have increased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 14. How far do you agree that stress level in work have decreased after the advent of the millennial generation inAtlantic Methanol Production Company Systems? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree 15. How far do you agree that compensation, rewards and performance management have changed after the advent of the millennial generation inAtlantic Methanol Production Company Systems? a) Strongly agreeb) Agreec) Indifferentd) Disagreee) Strongly disagree Qualitative Questionnaire 1. What are the changes in the organizational culture experienced in the past decade? 2. How have the millennials affected the organizational culture? 3. How does the organizational polices have changed with the advent of time? 4. What are the issues faced by Atlantic Methanol Production Company Systems in managing their organizational culture? 5. What are the characteristics of millennials? 6. How is it different from previous generations?
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