This report explores employee motivation, examining various theories, factors influencing motivation in organizations, and strategies technology companies can use to enhance employee morale and productivity.
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Understanding Motivation, Motivational Theories and Employee Motivational Factors and Strategies
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TABLE OF CONTENTS MAIN BODY...................................................................................................................................1 1.1 Maslow's hierarchy of needs............................................................................................1 1.2 Alderfer’s Existence, Relatedness and Growth Theory...................................................2 1.3 Hertzberg’s Two Factor Theory.......................................................................................3 1.4 McClelland’s Achievement Theory.................................................................................3 1.5 Locke’s Goal Setting Theory............................................................................................3 1.6 Adam’s Equity Theory.....................................................................................................3 1.7 Vroom’s Valence – Instrumentality- Expectancy Theory................................................4 2. Factors which impact employee motivation in current organisations................................4 3. Employee motivation strategies which technology companies can use.............................5 REFERENCES................................................................................................................................7
MAIN BODY 1.1 Maslow's hierarchy of needs This theory was proposed by Abraham Maslow in 1943. Managers are required to understand psychological behaviour of individuals. According to this theory, there are five needs which are discussed below: Illustration1: Maslow's hierarchy of needs (Source:Maslow's Hierarchy of Needs,2018) Psychological need:Theseare the basic needs which are required for survival of individuals. This help in proper functioning of human body.Basic needs are important and they should be met first. This include food, water, air without which person cannot survive.Psychological needs should be met first (Kiruja and Mukuru, 2018). Security needs:After fulfilling psychological needs, management should focus on security needs of individuals. Management provide job security to employees in order to avoid employee’s turnover. These needs are related to safety of employees. In order to establish good relation between employees and organisation management must fulfil all security needs. Social needs:This is another motivation factor adopted by organisation to motivate employees. This need include belonging for love and association. Employees should be accepted among social groups. 1
Esteem needs:This is related to reputation and status symbol of individual. Every employee working in organisation deserve respect. Providing employees with high living standard will boost up their morale. There are two types of esteem needs lower and higher. This is closely related to motivation of employees (Kuvaas and et.al., 2016). Self-actualisation:This includes individual capabilities to meet requirement. According to theory this is last factor of motivation. In this stage individual try to accomplish personal goals and objectives. An individual need motivation to fulfil their desire. 1.2 Alderfer’s Existence, Relatedness and Growth Theory Thistheorydealswithprovidingbasicnecessitiestoindividual.Thisconsistof psychological and safety needs. It is important for people to maintain interpersonal relationship between employees. They form groups according to mutual understanding and relations. People interact with each according social status. There are different factors of motivation, which leads personal growth and development. Managers of organisation need to analyse behaviour of employees and make development strategies on basis of them. Individual need motivation to accomplish their goals and objectives. Illustration2: Alderfer’s Existence, Relatedness and Growth Theory (Source:Aldref theory of motivation,2018)
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1.3 Hertzberg’s Two Factor Theory This theory suggest that it is important to create job stratification among individuals. Organisation should offer challenging work to individual. They must provide opportunities to employees to do something great. Managers motivate employees to effectively participate in decision making process of organisation. This will create sense of belongingness. Management must create good working environment in order to create job satisfaction. Offering good pay or salary will boost up morale and self-esteem of employees (Lee, Back and Chan, 2015). 1.4 McClelland’s Achievement Theory This is also known as need theory. Employees prefer to perform difficult task. Top level management should give feedback about work of their subordinates. Motivation factors are directly linked with age, sex, gender and culture of individual. People desire to achieve some goals and objectives in life. Management should offer well paid job with carrier benefits. Individual starve for respect and position, they make great efforts to establish their reputation. Motivational factors has direct impact on status of employees (Olafsen and et.al., 2015). People generally form group with individuals that has same behaviour or attitude. 1.5 Locke’s Goal Setting Theory This theory deals with developing plans, which will influence behaviour of employees to achieve goals of organisation. Management use smart criteria to set goals of organisation. It is important to set goals for personal development of individual. Organisation set goals that are difficultinordertoenhancetheirpersonalperformance.Managersprovideguidelineto employees to accomplish their target on time. Organisation should give rewards to staff for better performance of work. This will increase productivity as employees are committed towards goals. Managers are required to monitor behaviour of individuals and provide them with regular feedback. 1.6 Adam’s Equity Theory This theory focus on proper distribution of resources to achieve goals of organisation. Management measure cost (input) and revenue (output) of organisation. Input include employees handwork, skills, loyalty, etc. whereas, output refers to rewards like bonus, salary, commission.
This theory motivates the employees to enhance their quality and quantity of performance. Employees feel motivated when the get desired output (Osabiya, 2015). 1.7 Vroom’s Valence – Instrumentality- Expectancy Theory Vroom's valance expectancy theory states that results of behaviour from conscious choices of alternatives, whose purpose is to minimize pain and maximise pleasure. They realised that an employee’s performance is evaluated on the basis of individual factors which include personality, knowledge, skills, experience and effort, performance and motivation are linked to an employee’s motivation. He uses the help of variables given below: Expectancy: It is a belief that increase in effort leads to increase in performance and can affected by having right resources available, skills and necessary support required to getwork done. Instrumentality: It is a belief that well performance will receive a valued outcome. This causes a degree of first level outcome that leads to the second level outcome. This can be affected by clear understanding of relationships between performance and outcome, trust in employees that take decisions and complete transparency during the process. Valence: It is the importance that an individual places on expected outcome. For it to be positive, the person must consider attaining the outcome to not attaining it (Ritz, Brewer and Neumann, 2016). This theory works on perceptions, it means that even if an employer feels that they have provided everything required for motivation and it even works on the employees, it does not mean that someone will not perceive that it doesn't work 2. Factors which impact employee motivation in current organisations ParatemticInformationTechnologyusesvariousfactorstomotivateemployees. Leadership skills play major role in determining the motivation level of employees. They implement appropriate leadership style to motivate employees to achieve company goals. Some ways of motivation is discussed below: Motivating through intrinsic rewards:Management should have effective reward structure. They must offer employees rewards for their achievement and success. Offering employees with monetary incentive will boost their morale. They will work effectively in order to accomplish goalsandobjectives.ParatemticInformationTechnologyCompanygivecommissionto
employees on increased percentage of sale. Monetary aspects will help employees to achieve specific goals. Creating a Motivational Organizational Climate:Managers make great efforts to manage and create organisation structure. They must look after need and requirements of their employees. Managersmustcreatehealthyworkingenvironment,inwhichemployeesrespecttheir subordinates and lower level management. Organisation follows principle of respecting every individual. Treating employees badly will increase labour turnover. Paratemtic information technologymotivateemployeestorespecteachother,thiswillcreatehappyworking environment. People generally prefer working in positive working conditions (Shields and et.al., 2015). Structure of motivation:Managers motivate employees to interact with each other in order to maintain coordination and cooperation between their works. Mangers standardise the work and motivate employees achieve that standard. Good organisation motivate employees to match up their work. This make work place interesting and enjoyable. Job security:Paratemtic information technology provide job security to employees working in organisation. This will help individual to focus on work and become productive.Job security create positive working environment. Managers should appreciate performance of employees in order to motivate them. Good wages:Paratemtic information technology offer good wages to employees in order to increase productivity (Ritz, Brewer and Neumann, 2016). 3. Employee motivation strategies which technology companies can use In every company, management wants that their potential employees must work with full efficiency and capabilities so that the company will able to achieve desired objectives and goals in the prescribed time frame. In this context, employee motivation refers as the factors or elements that cause they behave a certain way in their workings. It is defines as the level of energy, creativity and commitment possesses by the workers. They must follow different kinds of techniques and strategies to motivate their work force and increase their productivity. In the Parametric Technology Ltd (Siponen, Mahmood and Pahnila, 2014). Organisation that is situated at Birmingham, United Kingdom. It operates its business activities in technology and provides technical services to its customers. In this organisation, the management team uses various types of employee motivational strategies. These techniques or strategies are as follows:
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Effectiverewardsystem–Managementmayoftenusebetterrewardsystemto encourage or reinforce to employee's behaviour that they need to continue. A systematic reward policy is a work outcome of positive value to the each person. It has two types intrinsic and extrinsic reward system. In this context, intrinsic reward refers as self- administered that person feels good because he or she hasa feeling of personal development, competency and self‐control over his or her job. In the other hand, the extrinsicrewarddemonstratestotheexternallyadministered.Itprovidesbythe management in different form such as pay bonuses, office fixtures, verbal praise, time off, special assignments, promotions, awards, and many more. Redesigning job or work– In the company, management can also redesign the job of their potential workers and provide them better working environment for accomplishment of their work. The concept of job redesign, that needs to a knowledge of and concern for the human qualities people convey with them to the company and it applies several motivational theories to the structure of work for improvement in their satisfaction and productivity (Zameer and et.al., 2014). Flexibility in work– In today's environment, every person want to spend more time with their personal life so that it is the responsibility of management that they use minimum time of worker. So for this reason flexible time frame, that permits work force to set, manage and control their own work hours. It is one of the way that employer must accommodates their employees' needs and requirements. In this context, management of ParametricTechnologyLtd.mayuseseveralmethodsforexamplejobsharing, compressed worksheet and many more in order to motivate their potential employees. Trust on employees– It is one of the most essential task that must conducts by human resource management because trust is a way to develop possible talent in employees. In each organisation, workers want to know that their manager is looking out for their best interests, it will motivate them to succeed. In other words, the leaders also want to know that they can trust their staff to do their jobs properly. So for this reason management must build a trust on their potential work force and increase their productivity (Kiruja, and Mukuru, 2018).
REFERENCES Books and Journals Kiruja, E.K. and Mukuru, E., 2018. Effect of motivation on employee performance in public middle level Technical Training Institutions in Kenya.IJAME. Kuvaas, B. and et.al., 2016. Do you get what you pay for? Sales incentives and implications for motivationandchangesinturnoverintentionandworkeffort.Motivationand Emotion,40(5), pp.667-680. Lee, J.S., Back, K.J. and Chan, E.S., 2015. Quality of work life and job satisfaction among frontlinehotelemployees:Aself-determinationandneedsatisfactiontheory approach.InternationalJournalofContemporaryHospitalityManagement,27(5), pp.768-789. Olafsen, A.H. and et.al., 2015. Show them the money? The role of pay, managerial need support, andjusticeinaself‐determinationtheorymodelofintrinsicwork motivation.Scandinavian journal of psychology,56(4), pp.447-457. Osabiya, B.J., 2015. The effect of employees motivation on organizational performance.Journal of public administration and policy research,7(4), pp.62-75. Ritz, A., Brewer, G.A. and Neumann, O., 2016. Public service motivation: A systematic literature review and outlook.Public Administration Review,76(3), pp.414-426. Shields, J. and et.al., 2015.Managing employee performance & reward: Concepts, practices, strategies. Cambridge University Press. Siponen, M., Mahmood, M.A. and Pahnila, S., 2014. Employees’ adherence to information security policies: An exploratory field study.Information & management,51(2), pp.217- 224. Zameer, H. and et.al., 2014. The impact of the motivation on the employee’s performance in beverageindustryofPakistan.InternationalJournalofAcademicResearchin Accounting, Finance and Management Sciences,4(1), pp.293-298. Online Maslow'sHierarchyofNeeds.2018.[Online].Accessedthrough: <https://www.simplypsychology.org/maslow.html>. Aldreftheoryofmotivation.2018.[Online].Accessedthrough: <https://www.yourcoach.be/en/employee-motivation-theories/erg-motivation-theory- alderfer.php>.