Unit Code, Number and Title L/508/0485 RQF Level 5 - Unit 1: Business and the Business Environment

NATIONAL ECONOMICS UNIVERSITY
INTERNATIONAL SCHOOL OF MANAGEMENT AND ECONOMICS
HIGHER NATIONALS
BTEC HIGHER NATIONAL DIPLOMA IN BUSINESS (RQF)
Unit Code, Number and Title L/508/0485 RQF level 5 - Unit 1: Business and the Business
Environment
Semester and Academic Year Semester 2 / Academic year 2019 - 2020
Unit Assessor(s) Daniel Vanhoutte/ Dao Minh Hoang/ Nguyen Thuy Chinh
Assignment Number and
Title
BBE A1.1: Organizational types, functions, and structure
(Assessment 1 of 2, Individual assignment)
Issue Date Thursday, 02 April, 2020
Submission Date 10.00 am on Wednesday, 29 April, 2020
IV Name Trinh Thi Thu Giang
IV Date 02 April 2020
Student name Le Tuan Minh
NEU Student ID 10190569 Pearson ID
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break the rules, however innocently, may be penalised. It is your responsibility to ensure that you
understand correct referencing practices. As a university level student, you are expected to use
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material you have used in your work, including any material downloaded from the Internet. Please
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Student declaration
I certify that the assignment submission is entirely my own work and I fully
understand the consequences of plagiarism. I understand that making a
false declaration is a form of malpractice.
Student name / Signature LE TUAN MINH Date: 29/4/2020
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Contents
I. INTRODUCTION............................................................................................................................................2
About Techcombank:.......................................................................................................................................2
About Agribank:..............................................................................................................................................2
About Shinhan Bank........................................................................................................................................2
II. Mission, Vision, Goal, Objective, Core value of the three banks...................................................................3
Techcombank:..................................................................................................................................................3
Agribank:.........................................................................................................................................................5
Shinhan Bank:..................................................................................................................................................6
III. Types and Purposes of Legal forms, Sizes & Scope, and Stakeholders of the 3 company...........................7
Legal form........................................................................................................................................................7
Size And Scope:...............................................................................................................................................9
Stakeholders:..................................................................................................................................................10
IV. Different business function of Techcombank..............................................................................................12
Appendix............................................................................................................................................................16
Reference List:...................................................................................................................................................16
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I. INTRODUCTION
About Techcombank:
Viet Nam Technological and Commercial Joint-stock bank, or known as Techcombank. Started in 1993 as
one of the very first joint-stock banks with only 20 billion VND charted capital, and increased to 51 billion in
1995 VND, Techcombank is now one of the biggest banks in Viet Nam in terms of charted stock with one
headquarters in northside, two main offices, and 314 transitional departments nationwide. The success of
Techcombank is rooted in the strategies of focusing on customers and their needs(Techcombank, accessed
18/4/2020). In 2018, Techcombank ranked among the nine largest joint-stock banks in Vietnam in terms of
non-interest income ratios, cost-to-profit ratios, asset returns, and overall operating income per employee.
About Agribank:
Viet Nam Bank for Agriculture and Rural Development, or known as Agribank, was first established by the
Vietnamese Government in 1988 under the Decree number 53-HDBT. Over the last 31 years, Agribank has
made a significant contribution to macroeconomic stability, curbing inflation, and supporting agricultural and
rural growth, as well as building new rural areas and improving social security, making it Viet Nam's leading
state-owned commercial bank, the only commercial holding 100% of charter capital held by the state.
Agribank has almost 2,300 branches and transaction centers located in all parts of Vietnam, the only
commercial bank located in 9/13 island districts with approximately 40,000 employees. Agribank has always
been in the top 10 largest cooperation in the country and won many international awards. In 2018, the
Government of Viet Nam has awarded Agribank with the First-Class Labor Medal - the most prestigious
award of the Party and State of Viet Nam for its contribution to the nation's agriculture and economic
development(Agribank Awards, accessed 18/4/2020)
About Shinhan Bank
Shinhan Bank is a company owned by the Shinhan Financial Group, Korea's first privately-funded financial
holding company in Korea. It has had the highest market capitalization for many years and is considered a
financial company with steady growth potential. Not only being known as the flagship company in Korea, but
Shinhan Bank has also expanded globally. They currently have over 1000 branches in 20 different countries
around the world, with 30 branches in Viet Nam. Shinhan has been targeting Vietnam very early in its global
expansion plan, as it is a potential market with great internal strengths, stable economic growth, and an open
investment policy. Shinhan bank opened its first office in Ho Chi Minh City in 1993. Around the time,
Shinhan Bank was considered pioneer cooperation in the development of diplomatic relations between
Vietnam and Korea. In 2008, Shinhan Bank was licensed and approved to become one of Vietnam's five
100% foreign-owned banks, and in 2011, they merged with Shinhan Vina Bank and officially became the
biggest foreign-owned bank in Viet Nam at the time. According to the annual report of 2016, the total assets
of the Shinhan Bank in 2016 is $2.48 billion. The solid and sustainable development of Shinhan Bank in
Vietnam over the last 25 years has been attributed to its financial reputation, outstanding innovations, and,
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most importantly, its contribution to sustainable development in Vietnam. In 2018, Shinhan bank is the only
bank in SEA to receive the honorable "Global Quality Service 2018" award by VISA organization.
II. Mission, Vision, Goal, Objective, Core value of the three banks
Techcombank:
Vision:
The vision of Techcombank is that they "aspire to be the best bank and a leading business in Vietnam", and
Techcombank is achieving that. In 2018, Techcombank is rated as the best bank by
EuroMoney(Techcombank Awards, accessed 18/8/2020).
Mission:
Techcombank has 3 missions. The first mission is to become the chosen and most trusted financial advisor of
our customers, supporting them with a full spectrum of financial goods and services via a personalized /
customer-centric partnership. Based on the information on their website(Techcombank News, accessed
18/8/2020), with highest priorities is to protect the right and health of consumers, while ensuring the
continuity of business, Techcombank's Online Banking services are always up 24/7 in order to optimize the
financial performance and to help customers transact safely and conveniently. The second mission is to
support their workers by providing them with a great working atmosphere, where they have opportunities to
grow, to compete, contribute, and develop a sustained and successful career. In September 2019,
Techcombank has been given the Gold Cup of "The Stevie Awards", in category "Employer of the Year -
Banking"- Honoring organizations with the leading working environment, the reward is a recognition of
Techcombank's efforts and commitment in creating a friendly and ideal working environment, provides the
best condition for employees to "outperform every day" (VietNamNet, 2019). The last mission is offering
investors/shareholders superior long-term value by initiating a rapidly growing plan while enforcing accurate
corporate governance and risk management best practices. Techcombank has announced the issuance of
Techcombank Bonds Phase 1- 2019 to increase the size of working capital and improve safety ratios in
Techcombank's business activities.
Objective and Goal:
With the revenue structure, in 2019, Techcombank's objective is to keep on increasing the net fee revenue by
boosting its advanced transaction banking system for corporations and enhancing the customer experience
with card services, life, and non-life insurance products, E-services and account management for consumers.
They are also implementing new bond distribution, better non-life-insurance products, etc... to expand the
bank's solution packages with the goal to fulfill customer's highly diverse and sophisticated needs
With customers, the bank's objective is to keep continuing its ecosystem-based approach to fulfill the short-
term demands (like vehicles and houses) of individual and corporate value chain customers in Vietnam
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