Nestle Agro LLC Operations Management Performance Analysis

BPP Coursework Cover Sheet
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before the cover/title page of your submission.
Programme IMBA
Module name Business Operations Management
QAA Level Level 7
Schedule Term Spring 2018
Student Reference Number (SRN) BP0182550
Report/Assignment Title Individual Coursework
Date of Submission
(Please attach the confirmation of any
extension received) 01.05.2018
Declaration of Original Work:
I hereby declare that I have read and understood BPP’s regulations on plagiarism and that this is my
original work, researched, undertaken, completed and submitted in accordance with the requirements
of BPP Business School.
The word count, excluding contents table, bibliography and appendices, is 2408 words.
Student Reference Number: BP0182550 Date: 01.05.2018
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BPP Business School

Table of Contents
1. Overview of Nestle Agro LLC.......................................................................................................3
3. Analysis of Operations Management Performance Objectives.....................................................5
3.1.Quality..........................................................................................................................................6
3.2. Speed...........................................................................................................................................7
3.3. Cost.............................................................................................................................................8
3.4 Flexibility.....................................................................................................................................8
3.5. Dependability..............................................................................................................................8
4. Process Analysis............................................................................................................................8
4.1 Problems.......................................................................................................................................9
5. Recommendation.........................................................................................................................10
5.1. Continuous quality improvement framework...........................................................................11
5.2 Key Performance Indicator........................................................................................................12
5.3. Implementations........................................................................................................................13
Reference:........................................................................................................................................14
Appendix..........................................................................................................................................15

1. Overview of Nestle Agro LLC
Nestle is considered one of the world’s biggest food and drink company. Now, it achieved mоre
than 2000 brands going starting with worldwide icons with neighborhood favorites. The goal of
Nestle is to provide better quаlity of life and lead to a healthier future as well as to bring the best
and most significant products to people. Also, it gives a huge opportunity of inspiring people to
lead to a better life.
Established in October 13, 1999 in Uzbekistan, a subsidiary company “Nestle Uzbekistan” LLC
started its food and beverage production processes successfully. Company has obtained financial
investment of more than 60 millon US dollars and opened two branches, particularly one in the
capital city of Uzbekistan, Tashkent and the other in Namangan region.
Initially, company started manufacturing drinking water “Nestle Pure Life” and natural milk
“Nestle Sutim”. Up to now company has added Nesquik and Nescafe production lines producing
total of 22 types of products.
Nestle Uzbekistan LLC actively participates in public affairs supporting sports, culture, and
healthy life style.

Vision
Nestle Agro LLC has a inclusive vision which is to be the most well-known leading Health and
Wellness, Nutrition Company. Nestle Uzbekistan pays more attention to full vision of being the
number one Health and Wellness, Nutrition Company in Uzbekistan. Particularly, the main thing
that we visualize to:
 Meet the food desires of customers of аll agеs – from child to mature, from food to
happiness, with the help of modern portfolio of brand food and drink productions at high quality.
 Distribute value of shareholder throughout beneficial continuing development, while
carrying on to play a responsible and vital position in the Economic, Environmental as well as
Public sector of Uzbekistan
 To lead an energetic, qualified and obsessive staff – to be proud of inheritance and think
positive about the development of the future.
Mission
Nestle Agro LLC is devoted to supplying high quality food to consumers each and every day in all
around the world. Through distinctive practice of foreseeing customer’s wants and making
solutions, Nestle Agro LLC creates facility to your health and increases your life quality.
Goals and Objectives
The aim and goal of Nestle Agro LLC are simply and well planned with the main strategies to
consider the customers’ demand and to accomplish the requirement of the customеrs. The main
goals are the followings:
1. To facilitate value for consumer.
2. To improve sales
3. To achieve its intended market share
4. To be unique and best quality brand amongst other brаnds in Uzbekistan
5. Nestle Uzbekistan has aim which is to have totally combined systems with providers as
well as traders. In so doing, each single market can be hit and focused.