HR Issues and Challenges in NHS England

Running Head: NHS England
NATIONAL HEALTH SERVICE
(NHS)
Report
MAY 18, 2019

NHS England 1
Table of Contents
Introduction......................................................................................................................................2
Various Problems in NHS...............................................................................................................2
Leadership and Management...........................................................................................................4
Training and Developments.............................................................................................................6
Talent Management.........................................................................................................................8
Recommendations............................................................................................................................9
Conclusion.......................................................................................................................................9
References......................................................................................................................................11

NHS England 2
Introduction
NHS is one of the leading healthcare organizations in UK. NHS was founded in 1948 in the
major cities of the UK including Scotland, wales, England, and Northern Ireland. However, the
current HR issues and challenges in the organisation are arising strong threats for the
organization. Staff shortage is one of the major problems in the organisation, which has been
raised because of poor wages structure, short-term illness and maternity leave of employees, and
poor morale of staffs and nurses. NHS is also facing problems related to employee’s recruitment
and staffing process (Powell, et. al., 2013). The inefficiency of recruitment procedures and poor
leadership in the organisation creates too many problems for the organisation at different levels
of the organisation. This report highlights these issues and their possible causes and future
consequences on the organisation. This report also helps to understand that how NHS can resolve
these issues and what are the alternatives for the organisation to improve the human resource
management in the organisation. This report also helps to understand that how poor leadership in
the organization leads to inefficiencies in the healthcare services and how these issues can be
resolved.
Various Problems in NHS
There are various problems has been found in the NHS England that leads to poor administration
and staffing problems in the organisation. These problems are as follow:
1. Shortage of Staffs
2. Low self-confidence of staffs and nurses
3. Poor wages structure
4. Discrimination between permanent and agency workers
5. High level of employee turnover
6. Unachievable or unpractical targets for employees and staffs
7. High Workloads
8. Inflexible working conditions for women
9. Unequal distribution of work
10. Ineffective training and development program for staffs and nurses.

NHS England 3
These are some common problems in the NHS, which has been found after the analysis of case
study of NHS. NHS is one of the large healthcare organisations in England and need full
participation of employees and its staff to improve its healthcare services. However, it is not
possible without proper management and leadership. The low morale and self-confidence of the
NHS leaders and managers are some main reasons that lead to poor HR and staffing faction in
the organization (Thomas, et. al., 2014). However, the training and development of employees
also need some better innovative ideas that increase the knowledge and skills of employees and
enhance their job commitment towards the organisation. For example, fast track training
programs for new nurses improve their skills in nursing care while evidence based training
program improve the capabilities of existing employees and staffs in the organisation. However,
one of the major opportunities for the NHS is that large number of people taking training every
year in the NHS healthcare organisation and it reduces the staffing cost for the organization
(Visintin, et. al., 2010). The NHS can hire more and more nurses and staff for the healthcare
organisation if NHS successfully focuses on employees training, a well salary structure, retention
of employees, improving work environment for new and old staffs, and support clinical practices
and role of nurses in the private clinics. However, there are some of the external and internal
factors that affects the strategy of NHS and influence its staffing policies and planning.