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Researching Staff Retention and Organisational Culture at NorthStar Consulting

Formulating research questions consistent with the chosen design strategy.

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Added on  2023-06-10

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This activity submission focuses on conducting primary research into staff retention and organisational culture issues at NorthStar Consulting. The questions asked are quantitative and qualitative in nature. The research will be conducted by preparing a survey questionnaire and distributing it to the employees. The analysis will be performed with the help of appropriate statistical techniques. The variables considered are employee retention and job satisfaction. The research question is whether the attributes of job satisfaction such as work environment, growth prospect, training and development, and communication and feedback are responsible for job satisfaction.

Researching Staff Retention and Organisational Culture at NorthStar Consulting

Formulating research questions consistent with the chosen design strategy.

   Added on 2023-06-10

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MODULE 3 UNIT 2
Activity
submission
© 2017 UCT / GetSmarter All Rights Reserved (not authorised for commercial use).
Researching Staff Retention and Organisational Culture at NorthStar Consulting_1
Learning outcomes:
LO3: Use appropriate variables to develop a research instrument or question.
LO4: Differentiate between qualitative and quantitative questions.
LO5: Defend the choice of quantitative and qualitative questions.
Name:
1. Instructions and guidelines (Read carefully)
Instructions
1. Insert your name and surname in the space provided above, as well as in the file name.
Save the file as: First name Surname UCT BRA M3 U2 Activity Submission e.g. Lilly
Smith UCT BRA M3 U2 Activity Submission. NB! Please ensure that you use the name
that appears in your student profile on the Online Campus.
2. Write all your answers in this document. There is an instruction that says, “Start writing
here” under each question. Please type your answer there.
3. Submit your assignment in Microsoft Word only. No other file types will be accepted.
4. Do not delete the plagiarism declaration or the assignment instructions and
guidelines. They must remain on your assignment when you submit.
PLEASE NOTE: Plagiarism cases will be penalised according to the Head Tutor and
GetSmarter's discretion.
IMPORTANT NOTICE: Please ensure that you have checked your course calendar for the due
date for this assignment. This calendar is available on the Online Campus and has also been
sent to you by your Course Coach.
Guidelines
1. There are five pages and five questions in this assignment.
2. Make sure that you have carefully read and fully understood the questions before
answering them. Answer the questions fully but concisely and as directly as possible.
Follow all specific instructions for individual questions (e. g. “list”, “in point form”).
3. Answer all questions in your own words. Do not copy any text from the notes, readings
or other sources. The assignment must be your own work only.
Plagiarism declaration:
Tel: +27 21 447 7565 | Fax: +27 21 447 8344
Website: www.getsmarter.com| Email: info@getsmarter.com
© 2017 UCT / GetSmarter All Rights Reserved (not authorised for commercial use)
Page 2 of 6
Researching Staff Retention and Organisational Culture at NorthStar Consulting_2
1. I know that plagiarism is wrong. Plagiarism is to use another’s work and pretend
that it is one’s own.
2. This assignment is my own work.
3. I have not allowed, and will not allow, anyone to copy my work with the intention of
passing it off as his or her own work.
4. I acknowledge that copying someone else’s assignment (or part of it) is wrong, and
declare that my assignments are my own work.
2. Mark allocation
Each question receives a mark allocation. However, you will only receive a final percentage
mark and will not be given individual marks for each question. The mark allocation is there
to show you the weighting and length of each question.
Question 1 8
Question 2 8
Question 3 5
Question 4 4
Question 5 5
TOTAL 30
3. Assignment questions
The questions in this activity submission will be based on the following case study.
Northstar Consulting:
NorthStar Consulting is a boutique consulting firm that focuses on serving large-listed South
African companies that are grappling with IT strategy and system integration challenges. The
company started with 3 people and now has over 90 employees. Malikah Moosa, the HR
Manager, is always on the look out for new talent. Her greatest challenge is that, as fast as
she identifies and hires people, they seem to leave. NorthStar Consulting offers above-
market salaries and all the perks and benefits associated with a company of this size and
type; generous leave, bonuses, and incentives are used to retain top talent. However, this
fails to curb the high turnover. Although Malikah conducts exit interviews with staff
members who leave the firm, their reasons for leaving are not always clear. She also worries
that apart from the loss in capacity for the many consulting projects that the company is
working on, the cost of recruitment and training has become a major concern.
Tel: +27 21 447 7565 | Fax: +27 21 447 8344
Website: www.getsmarter.com| Email: info@getsmarter.com
© 2017 UCT / GetSmarter All Rights Reserved (not authorised for commercial use)
Page 3 of 6
Researching Staff Retention and Organisational Culture at NorthStar Consulting_3

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