Implementation of Information System in Sunny Delight Beverages

This project management plan outlines the implementation of an Information System for Sunny Delight Beverages to improve operational efficiency and customer service. The plan includes the project management approach, phases, scope, requirements, schedule, work breakdown structure, change management plan, communications management plan, and more.

NOTE: As you complete each section for Week 1, 2, 3, and 4 remove the
Green and black text in the template (unless otherwise noted) as you update
each section with your own thoughts on how you will manage the project you
are proposing. You MUST keep all other sections intact each week (see
Grading Rubric). Using sections verbatim from the Template is considered
Plagiarism and the template is just an Example of what should be in each
section. Each section should be updated with your OWN work no direct
quotes.
PROJECT MANAGEMENT PLAN
<IMPLEMENTATION OF INFORMATION SYSTEM IN SUNNY DELIGHT BEVERAGES>
SUNNY DELIGHT BEVERAGES
STREET ADDRESS
<10300 ALLIANCE ROAD, #500 CINCINNATI, OHIO 45242>
5/20/2019

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Table of Contents
INTRODUCTION.................................................................................................................................2
PROJECT MANAGEMENT APPROACH AND PHASES...........................................................................2
PROJECT SCOPE AND REQUIREMENTS..............................................................................................2
SCHEDULE AND WORK BREAKDOWN STRUCTURE..........................................................................3
CHANGE MANAGEMENT PLAN.........................................................................................................3
COMMUNICATIONS MANAGEMENT PLAN........................................................................................4
WORK MANAGEMENT PLAN.............................................................................................................6
PROJECT MONITORING STRATEGIES................................................................................................7
QUALITY MANAGEMENT PLAN........................................................................................................7
RISK MANAGEMENT PLAN...............................................................................................................8
STAFFING MANAGEMENT PLAN.......................................................................................................9
BUDGET..........................................................................................................................................10
SPONSOR ACCEPTANCE..................................................................................................................11
REFERENCES...................................................................................................................................12
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INTRODUCTION
Include the following from Week 1 – This section is NOT written in bullets in your document
 In this new era of technology one of the most essential factors or aspects that is being
widely using by the managers and assigned team members for successful
accomplishment of project is Information and communication technology. The
organization that has been nominated for this project management planning report is
Sunny Delight beverage, owned by Harvest Hill Beverages Company. The company has
any outlets but except physical store till date the company does not offer online products
to their consumers.
 The chosen organization is an existing one due to its unique quality and tasty food
products services throughout United States.
 After analyzing many organizations and their business case details it has been determined
that mist of the companies have these days started using online services but till date
Sunny Delight beverage does not offer online services to their consumers. Not only this,
but also, due to some operational and functional error, the economic and commercial
revenue structure of the company is getting compromised. It is identified that, for their
quality and affordable food products these days the numbers of Sunny Delight beverage
are also increasing. The companies still use manual data management system where
errors are occurring in a large rate. In order to resolve this error, the company has
recently appointed a project manager including system designer, developers, and tester as
well for scheming and developing an Information System (IS).
 It is assumed that, if IS implementation project is successfully implemented then
potential risks will be resolved completely and data management will become easier. It
will also reduce the issues of extreme cost consumptions.
PROJECT MANAGEMENT APPROACH AND PHASES
Project implementation and managing project are interrelated to each other. In other words in
order to identify any project as a successful one throughout the project development life cycle
period these should be managed appropriately. In order to implement the Information System for
Sunny Delight beverage the project management approach that would be followed by project
lead is waterfall or traditional project management approach. Not only project development
approaches. Besides this, certain appropriate project management tools and techniques are also
should be managed and applied accurately throughout the project development life cycle. For
implementing the Information System project, the project expansion lifecycle phase that are to be
followed by the project leads, team members and other stakeholders are as follows:
Project initiation: This is the initiation phase of project development where the scope statement
is developed and respectively objectives, goals and aims are also identified and distributed
among the assigned team members.
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Project planning: In this phase the stakeholder management and engagement plan is developed
and resources are also assigned to project work breakdown activities. Before executing the
project, risk management, communication management, and quality, cost as well as time
management plans are developed in this phase
Project designing and implementation: It is the third phase of project implementation and in
this phase a prototype of the Information System is developed by the assigned team associates
followed by specified software hardware, network support and license as well.
Project testing phase: Testing phase is referred to as one of the mist essential phase that is used
by the project team before final launch of the project. The designed and developed project needs
to be tested followed by unit testing and user acceptance testing.
Project closure: The project closure accomplishes with stakeholder signoff, change management
plan implementation and final project draft submission.
PROJECT SCOPE AND REQUIREMENTS
Before beginning of the project, the project lead and assigned team members should consider
scope statement as well as project objectives in this stage. The scope of the project requires to be
completed within assigned budget and time for avoiding operational issues of overrunning
budget and over allocation of time. In order to successfully implementing the Information
System development project for Sunny Delight beverage both physical and human needs will be
required. The scope of the project is to consider the project scope statement first and the
accordingly followed each phases to reach the primary project goal and objectives. It has been
expected that if the project scope management plan is successfully implemented then the project
would help to maintain the triple project constraints-time, budget and scope.
In order to implement the both practical and non-functional needs are essential. The non
functional requirements essential for implementation of information system for Sunny Delight
beverage are scalability, reliability, serviceability, availability, capacity, maintainability and
recoverability. On the other hand, the functional requirements for the project are hardware,
software and network support considering business rules, authentication, authorization, audit
tracking, external interface analysis etc.
SCHEDULE AND WORK BREAKDOWN STRUCTURE
WBS Task Name Duration Start Finish Resource Names Cost
0
IS implementation
schedule for Sunny Delight
Beverages
160 days Mon
5/27/19 Fri 1/3/20 $101,344.00
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1 Project initiation phase 36 days Mon
5/27/19
Mon
7/15/19 $9,872.00
1.1 Project scope statement
development 2 days Mon
5/27/19
Tue
5/28/19 Project manager $480.00
1.2 Understanding project
objectives, goals and aim 5 days Wed
5/29/19
Tue
6/4/19
Operation
manager $1,120.00
1.3 Sharing project goal 2 days Wed
6/5/19
Thu
6/6/19 Project manager $480.00
1.4 Resource identification 5 days Wed
6/5/19
Tue
6/11/19 resource manager $960.00
1.5 Resource gathering 6 days Wed
6/12/19
Wed
6/19/19 resource manager $1,152.00
1.6 Resource analysis 3 days Thu
6/20/19
Mon
6/24/19 resource manager $576.00
1.7 Requirement
identification 8 days Thu
6/20/19
Mon
7/1/19
Operation
manager $1,792.00
1.8 Functional requirements
selection 5 days Tue
6/25/19
Mon
7/1/19 Project manager $1,200.00
1.9 Selection of non
functional requirements 6 days Tue
7/2/19
Tue
7/9/19
Operation
manager $1,344.00
1.10 Developing project
statement of work (SOW) 4 days Wed
7/10/19
Mon
7/15/19 resource manager $768.00
2 Project planning phase 42 days Tue
7/16/19
Wed
9/11/19 $9,120.00
2.1
Developing project
schedule and breakdown
structure
5 days Tue
7/16/19
Mon
7/22/19 Project manager $1,200.00
2.2 Change management
plan 3 days Tue
7/23/19
Thu
7/25/19
Operation
manager $672.00
2.3 Cost/ budget
management plan 6 days Fri
7/26/19 Fri 8/2/19 finance manager $960.00
2.4 Risk management plan 4 days Mon
8/5/19
Thu
8/8/19 Project manager $960.00
2.5 Project communication
plan 5 days Fri 8/9/19 Thu
8/15/19 HR manager $720.00
2.6 Project work
management plan 6 days Fri 8/9/19 Fri
8/16/19
Operation
manager $1,344.00
2.7
Developing IS
implementation project
monitoring strategies
5 days Fri
8/16/19
Thu
8/22/19 system designers $960.00
2.8 Resource management
plan 6 days Fri
8/23/19
Fri
8/30/19 resource manager $1,152.00
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2.9 Staff management plan 8 days Mon
9/2/19
Wed
9/11/19 HR manager $1,152.00
3 Project design and
development 56 days Thu
9/12/19
Thu
11/28/19 $77,680.00
3.1 Identifying hardware
requirements 5 days Thu
9/12/19
Wed
9/18/19
Developer ,hard
ware [1] $26,000.00
3.2 Software requirements 5 days Thu
9/19/19
Wed
9/25/19
system designers,
software [1] $20,960.00
3.3 SLA 6 days Thu
9/26/19
Thu
10/3/19
Project manager,
software [1] $21,440.00
3.4 Software license
installation 8 days Fri
10/4/19
Tue
10/15/19 system designers $1,536.00
3.5 Prototype design 4 days Wed
10/16/19
Mon
10/21/19 developer $800.00
3.6 Simulation 7 days Tue
10/22/19
Wed
10/30/19 system designers $1,344.00
3.7 UML design and
Modeling 10 days Thu
10/31/19
Wed
11/13/19
application
programmer,
coder
$3,520.00
3.8 Coding 5 days Thu
11/14/19
Wed
11/20/19 coder $880.00
3.9 Database connectivity 6 days Thu
11/21/19
Thu
11/28/19 developer $1,200.00
4 Testing phase 19 days Fri
11/29/19
Wed
12/25/19 $3,040.00
4.1 Unit testing 8 days Fri
11/29/19
Tue
12/10/19 tester $1,280.00
4.2 Integrated testing 5 days Wed
12/11/19
Tue
12/17/19 tester $800.00
4.3 User acceptance testing 6 days Wed
12/18/19
Wed
12/25/19 tester $960.00
5 Closure phase 7 days Thu
12/26/19 Fri 1/3/20 $1,632.00
5.1 Stakeholders signoff 3 days Thu
12/26/19
Mon
12/30/19
Operation
manager $672.00
5.2 Post IS maintenance plan 2 days Tue
12/31/19
Wed
1/1/20 Project manager $480.00
5.3 Final draft submission 2 days Thu
1/2/20 Fri 1/3/20 Project manager $480.00
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Figure 1: Project Gantt chart
(Source: created by author)
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CHANGE MANAGEMENT PLAN
Step 1: Identification of functional and non functional requirements for successful
implementation of the Information system for Sunny Delight Beverages (operation manager)
A logbook will be maintained by the operation manager to implement the project as per the
clients’ requirements
Step 2: Project schedule change to avoid over running project time (Finance manager and project
manager)
Both of them will make potential changes by adding resources to complete the project within
time
Step 3: Presentation of a solid business case to the stakeholders (Project manager)
It will help them all to realize that why this change is essential for sustainable growth of the
company
Step 4: Monitor, managing, dependencies and budgeting risk avoidance (resource and operation
manager)
Thos will be conducted by the resource and operation manager
Step 5: security mechanism implementation (Operation manager)
Encryption techniques will be implemented to protect personal and financial information
COMMUNICATIONS MANAGEMENT PLAN
Communicati
on Type
Description Frequenc
y
Format Participants/
Distribution
Deliverable Owner
Project gate
review
Whether the
project
objective if
shared among
the project
team
members or
not is
analyzed with
this approach
Weekly
Face to
face
meeting
and
confere
nce
Project
manager and
project team
members
Update
project
gate review
template
Operation
manager
Monthly
project status
reporting
Project
progress
monitoring
Monthly
Email
and
meeting
Project
manager and
stakeholders
Updated
status
report
Human
resource
manager
Periodic
status review
Project
development
life cycle
Weekly Email
and
meeting
Project
manager and
project
Updated
status
report
Project
manager
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control
discussion stakeholders
Daily project
team meeting
About the
variance
between
planned
budget and
actual budget
Daily
Face to
face
meeting
and
confere
nce
Finance
manager and
project
manager
Newly
implement
ed project
communica
tion plan
Project
Manager
Project
weekly status
report
Discussion
regarding
change
management
approaches
Weekly
Email
and
meeting
Project
manager and
project team
members
Updated
project
Change
logbook
Project
Manager
Information
System
design
review
Testing report
review Monthly
Face to
face
meeting
, email
and
confere
nce
Operation
manager,
developer and
project
manager
Updated
project risk
register
template
Operation
manager
Project team directory for all communications is: This table can be used but must be
updated with your information for your project.
Name Title E mail Office Phone Cell Phone
Stephen Smith finance manager [e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
Stan Lee system
designers
[e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
William
Watson developer [e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
Joe Lee tester [e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
James Andrew Operation
manager
[e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
William
Anderson
application
programmer
[e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
Shane Michel coder [e-mail] xxx-xxx-xxxx xxx-xxx-xxxx
Michele Smith resource
manager
[e-mail] xxx-xxx-xxx xxx-xxx-xxx
Denim Evan HR manager [e-mail] xxx-xxx-xxx xxx-xxx-xxx
Communications Conduct:
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Face to face meeting: In order to cross check the body language of the project team members
that is whether they are interested in this project or not is measured through this meeting
Conference: For distributed members this communication medium is applicable
Presentation: Presentation is the way of communication used for making interaction
WORK MANAGEMENT PLAN
The information system implementation project is a large and complex plan and therefore cannot
be easily managed as a whole large project. The project supervisor needs to reduce the
complexity by subdividing the project task into smaller segments. Each activity needs to be
completed within assigned time and cost. Not only this but also it is the responsibility of the
project supervisor and other assigned resources for accomplishing the activities within assigned
tie and cost only. The five different phases to be followed to implement the work plan include:
 Business case documentation and feasibility study
 Project planning phase
 Project implementation phase
 Project control and monitoring phase
 Project closure phase
PROJECT MONITORING STRATEGIES
For implement the Information System project in Sunny delight Beverages the project manager
should implement proper monitoring strategies as well. It requires adopting sounds and
throughout strategy follow up implementation. The effective strategies those are to be followed
during monitoring project include developing strategies to meet project budget and schedule,
strategies for meeting standard quality, strategies for checking throughout project cost. The
strategies should be developed considering below expectations:
 The strategies are to be developed to keep control on multiple numbers of projects
 The strategy must develop total quality management
 Strategies should have proper control over budget and instant
 The KPI should be used while monitoring project
QUALITY MANAGEMENT PLAN
For delivering excellence beverage to the consumers throughout United States the Sunny
Delight Beverages should maintain quality management plan in terms of quality management
plan, proper quality control and appropriate quality assurance. However, in this part the quality
of the Information system is more being focused because, it will help to improve the overall
business revenue of the company. The quality assurance plan makes sure that the qualities of the
Information System are good and manufactured considering change request and feedback of the
consumers. The activities that are to be followed for implementing quality products and services
are mentioned in the below section:
 Mission, vision and values of the Information System should be clarified
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 Identification of accurate critical success factors
 Development of success measures as well as metrics for tracking the Critical success
factor data
 Identification of key consumer group
 Gathering feedback from customers
 Using survey tool each group of customer should be surveyed
 Development of proper improvement plan
 Developing project marketing plan
RISK MANAGEMENT PLAN
Both internal and external risks, their severity, priority and mitigation plans are all elaborated in
this table below:
Risk
id
Risk name Type Severity Priority Risk mitigation strategies
R1 Inappropriate scope
statement
Internal High Medium Development of project
statement at the project
initiation phase and share them
among the project team
members
R2 Overrunning project
budget
External High Medium Feasibility study/feasibility
analysis at the project initiation
phase
R3 Over allocation of
time
External Medium Low Estimation of project schedule
considering the complexity of
individual project activities
R4 Lack of
communication
Internal High High Open communication strategy
implementation
R5 Improper
identification of
resources
External Extreme High Identification of proper project
resources
R6 Lack of technical
skills among the
project team members
External High High Technological skill
improvement workshop and
classes
R7 Lack of market
promotional activities
Internal Low Vey
high
Market and promotional
activities
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STAFFING MANAGEMENT PLAN
Based o the project complexity and considering the project importance before hiring or
appointing any project staff their skills, knowledge and experiences are required to be
professionally analyzed through KPI and performance measurement tools. Infact even after final
project staffs recruitment also the project supervisor should position on-job preparation and
progress program to improve their technical skill and non technical ideologies as well. For
different project the staff management plan varies. The list of project staffs assigned for the
project include the below table:
Name of the resources Std. Rate
Project supervisor/manager $30.00/hr
finance manager $20.00/hr
system designers $24.00/hr
Project developer $25.00/hr
tester $20.00/hr
Operation manager $28.00/hr
application programmer $22.00/hr
coder $22.00/hr
resource manager $24.00/hr
HR head $18.00/hr
BUDGET
This part of the IS implementation project discusses the budget details of the project. It has been
assumed that the project total budget that was primarily estimated for the project was $101,344.
Therefore, the responsibilities of the assigned project human resources are to accomplish the
activities within the assigned timeline and budget only. Detail budget report is detailed in the
below table:
The table below MUST be used and updated with your own project budget
numbers
Task Name Budget Comment
Information System implementation schedule for
Sunny Delight Beverages $101,344.00
Project initiation phase $9,872.00
Project scope statement development $480.00 Project manager
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Understanding project objectives, goals and aim $1,120.00 Operation manager
Sharing project goal $480.00 Project manager
Resource identification $960.00 resource manager
Resource gathering $1,152.00 resource manager
Resource analysis $576.00 resource manager
Requirement identification $1,792.00 Operation manager
Functional requirements selection $1,200.00 Project manager
Selection of non functional requirements $1,344.00 Operation manager
Developing project statement of work (SOW) $768.00 resource manager
Project planning phase $9,120.00
Developing project schedule and breakdown structure $1,200.00 Project manager
Change management plan $672.00 Operation manager
Cost/ budget management plan $960.00 finance manager
Risk management plan $960.00 Project manager
Project communication plan $720.00 HR manager
Project work management plan $1,344.00 Operation manager
Developing IS implementation project monitoring
strategies $960.00 system designers
Resource management plan $1,152.00 resource manager
Staff management plan $1,152.00 HR manager
Project design and development $77,680.00
Identifying hardware requirements $26,000.00 developer, hardware [1]
Software requirements $20,960.00 system designers,
software [1]
SLA $21,440.00 Project manager,
software [1]
Software license installation $1,536.00 system designers
Prototype design $800.00 developer
Simulation $1,344.00 system designers
UML design and Modeling $3,520.00 application programmer,
coder
Coding $880.00 coder
Database connectivity $1,200.00 developer
Testing phase $3,040.00
Unit testing $1,280.00 tester
Integrated testing $800.00 tester
User acceptance testing $960.00 tester
Closure phase $1,632.00
Stakeholders signoff $672.00 Operation manager
Post IS maintenance plan $480.00 Project manager
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Final draft submission $480.00 Project manager
SPONSOR ACCEPTANCE
Approved by the Project Sponsor:
Please Fill
___________________________________________ Date:____________________
<Project Sponsor>
<Project Sponsor Title>
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