Concept Analysis of Nursing Practice

Running Head: NURSING 1
Concept analysis of nursing practice
Author's Name
Institutional Affiliation

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Introduction
The concept of patient experience and satisfaction holds significant importance in the
nursing profession and healthcare industry. What the patient experiences become a measure for
his satisfaction and the perception of the quality of nursing care. It is how the patient feels about
receiving nursing care that impacts his perceptions. The paper makes a concept analysis of the
concept of patient satisfaction based on Walker & Avant’s approach and investigates as to how
well the research literature addresses the concept. The analysis provides comprehension of
different components that work behind a patient’s experience and satisfaction with the nursing
care in the health care industry.
Walker & Avant’s method performs concept analysis in eight phases: selecting a concept,
determine the aim of analysis, identify the use of the concept, define attributes, identify a model
case, related, and contrary cases, detect backgrounds and consequences, and define experiential
referents (Yazdani, Hosseini, & Ahmady, 2016). Walker and Avant, the nursing scientists, look
at concept analysis to be an excellent way to examine information that forms the basis of any
research or theory. Concept analysis is an activity where concepts as parts of the whole, their
characteristics, and the relations within systems get are explained and described as stated by
Nuopponen (2010). Concept analysis makes a careful examination and explains how the final
product is always cautious despite the precise process of concept analysis. The concepts carry a
dynamic nature and can be changed because of the cultural, social, and contextual factors in
different fields, as asserted by Yazdani, Hosseini, & Ahmady (2016). The technique of Walker
and Avant is used to make the concept analysis of patient satisfaction in nursing services. Each
of the eight stages will be discussed as part of the concept analysis of satisfaction of a patient and

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concluded.
Choosing the concept -Patient’s satisfaction
The requirements of patients and how well those needs are met by the nursing care
measure the value of nursing care and patient satisfaction. Excellence in nursing care is to deliver
the level of care expected by the patient and meet the need for healthcare services. The nurse
should be aware of the factors that can influence a patient’s awareness and expectation of
nursing care. Recently there is a rise in the number of reports related to poor quality of patient
care in healthcare settings. As nurses are involved in different services to patients, the healthcare
executives face the change of delivering optimum services and care to the patients based on the
available nursing resources (Dubois, D'Amour, Tchouaket, Rivard, Clarke, & Blais, 2012).
Whether in developed nations or developing countries, patient satisfaction is the primary
pointer of the quality of a healthcare facility. As asserted by Sharew, Bizuneh, Assefa, &
Habtewold (2018), satisfaction is a belief about a particular service provided. It is based on
emotional response, expectations, and experience-based response after consumption. The
satisfaction of a patient with nursing care differs based on his educational attainment and
awareness, as asserted by Sharew, Bizuneh, Assefa, & Habtewold (2018). His satisfaction is
defined based on his individual evaluation and his intellectual and emotional reactions that rely
on his expectations and perception of actual care. Thus, patient satisfaction is a significant tool
that reflects the quality of a healthcare system and nursing care. As nurses provide 80% of
primary healthcare, any kind of discontent with the nursing care can lead to poor patient’s
satisfaction and lowers the achievement of standards of the healthcare facility (Sharew, Bizuneh,
Assefa, & Habtewold, 2018).
The purpose of analysis

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The main objective of concept examination is to explain the sense of the concept of a
patient’s experience and satisfaction. It will contribute a better understanding of the significance
of a patient’s satisfaction when getting nursing care. The amount of time spent with the patient,
and the respect shown towards him determines the patient’s experience and satisfaction.
According to Girmay, Marye, Haftu, G/Her, Brhanu, Gerensea (2018), there are other factors
such as kindness, communication, and adequate information expected from nursing care. Many
researchers point out that as there is a gap between the actual expectation and perception of the
patients regarding nursing care, the image of nursing professionals becomes an ambiguous one.
The analysis will add to the shared understanding if health care and nursing and how to raise the
awareness of the components that work behind the concept of the patient’s satisfaction with
nursing care.
The use and significance of the concept
The third step in the examination of the patient’s experience and satisfaction allows a
better understanding of the concept and how it has been explored in the healthcare and nursing
literature. It is essential to evaluate and understand the patient’s satisfaction towards nursing care
as any negative feedback can impact the excellence of the entire health system as stated by
Girmay, Marye, Haftu , G/Her, Brhanu , Gerensea (2018). Understanding the patient’s
perceptions and how they look at the nursing care allows the health institutions to design a better
nursing care model and raise their reputation. It is essential to know why patients feel satisfied or
dissatisfied with different aspects of nursing care. Health institutions and nurses should focus on
the various factors associated with patients’ perception and how to raise his satisfaction.
Defining Attributes