Nursing Leadership: Importance of Employee Satisfaction and Traits of Effective Leaders

Running head: NURSING LEADERSHIP
NURSING LEADERSHIP
Name of the student:
Name of the university:
Author note:

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NURSING LEADERSHIP
Question 1:
The healthcare professionals like the nursing professionals, nursing aides and other unregulated
workers, technicians and many others are some of the main stakeholders who are responsible for
providing the service that clients receive. Hence, the duty of the leaders is to ensure ways by
which the professionals feel satisfied and continue to dedicate themselves beyond their potential
to meet the organizational goals (Chavez & yoder, 2015). Therefore, ensuring job satisfaction is
one of the most important aspect and the leaders should focus on this aspect with significance.
Therefore, in such a scenario, “employee satisfaction survey” results were found to be extremely
important as it helped the authority to understand the grievances that employees have and
thereby helps them to plan effective intervention. Therefore, with effective leadership skills, it
was important to develop interventions to help motivation for the employees like both with
internal motivation and with external motivators. Developing the organizational culture, effective
communication, feedback exchange sessions, incentives, acknowledgements of the good work,
rewards and others all were planned to develop their motivation. Staffing issues were identified
where burnouts, incompatibility with other members, blame games and others were noted. All
these were mainly found to be the result of huge pressure on the nurses to serve huge number of
patients, which were in a way dangerous for the safety of the patients (Curtis et al., 2017).
Medication errors, documentation miss-outs, improper delegation, others were noted, and all
these were mainly the result of burn out situations of the nurses as nurses were of lesser number
serving huge number of patients. Therefore, bed board meetings, huddles for safety management
and meeting of the use of electronic health records effectively by staffs – all were conducted.
The human resource department were given the responsibility to allocate more staffs, managers
were asked to develop interventions for communication development among nurses, help them to

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NURSING LEADERSHIP
manage their stress effectively, training sessions were arranged for proper handling of electronic
health records and others. All these helped in developing the situation to a better condition
leading to safety environment in the hospital.
Question 2:
One of the most important traits that I try to inculcate in myself to be an effective leader is
empathy. By being empathetic towards the subordinates, one can put himself in the shoes of his
subordinates and can thereby feel the pain and difficulty that the subordinates are feeling. This
make the subordinates feel that their leaders understand their issues and can connect with them
emotionally. It helps in developing trust and bond that helps in effective collaboration and
positive outcomes (Delmatoff & Lazarus, 2014). I also have high level of emotional intelligence
by which I can control my emotions and can thereby self regulate my emotions preventing them
to be blown out in an unprofessional way. My emotional intelligence of high self regulation help
me to handle different crisis situations with poise, stability, critical thinking skills, wits and
calmness that have positive outcomes in the form of effective decisions I make. The third trait is
that I am an efficient communicator with effective verbal and non-verbal communication skills.
Effective communication skills can not only motivate employees to work beyond their potential
and increase the productivity but also has the power to overcome different conflicts effectively
(Dennis et al., 2016). I have effective feedback exchange skills that give scopes to my
subordinates to not only be allowed to express their suggestion but my feedbacks also help them
to develop their skills of safety management. The fourth trait that I possess is optimism. This
helps leaders to be source of positive energy helping them to be intrinsically helpful and
genuinely concerned about the welfare of the subordinates (Mcauliffe et al., 2017). I also try to