1ONLINE AND OFFLINE COMMUNICATION As opined by Tedeschi (2017),social influenceis that ideology that impacts the behaviourofonepersonconcerningtheconductofanotherbothintentionallyand unintentionally. One person is examined to perceive the expression of another person who becomes the influencer for the perceiver. Specifically, the thoughts, actions and the reactions of a particular individual or group is influenced by that of others. In general, there are two ways of communicating with people in this 21stCentury; one is the traditional way of communication (offline way of communication), and the other is online communication. In today's world of modernisation and changing lifestyle, people are highly influenced by the ideologyofsocialnetworkingandonlinecommunication(Thussu,2018).Thishas completelychangedthetraditionalwayofcommunicationleveragingforlongages. However, the use of social media impacts the lives of both the population using online means of communication and offline methods of communication. In this connection, as examined by the article –Online Actions with Offline Impact: How Online Social Networks Influence Online and Offline User Behaviour,shows the consequencesofsocialnetworkingonuserretentionandengagementconcerningthe computing applications. To analyse the same, the authors of the article examined 791 million online and offline actions of across 6 million users over a course period of 5 years. The outcome recorded in the report was stated to prove that over the year’s online means of communication has led to a significant increase in users of social media (Althoff, Jindal & Leskovec 2017). This, in turn, also influenced the behaviour of the offline users who did not find it useful to use social media for knowledge of computer applications. The users found it helpfulto have the means of online communication as because it saved their time and turned their work to be flexible. In contrast to this, as opined by Perloff (2016), that people are falling victim to the usage of the evil power of online communication. It was critically specified that uses of social media is influencing the society to get addicted to the same and
2ONLINE AND OFFLINE COMMUNICATION has itsnegativeimpacts too. The significant effects of using social media in daily life were determined as causes ofdepression, cyberbullying, the unhealthy pattern of sleep and unrealistic expectationssince the genuine nature of the person communicating is not measured and stays unknown (Salehan & Negahban, 2013). Day by day increasing popularity of the social media and networking sites has also impacted thesynergy of health communicationsectors to offer interventions and education to the society (Kass-Hout & Alhinnawi, 2013). The internet and online sites have created a communication to provide knowledge to the people about innovated technologies in the health sector. This, in turn, has changed the traditional way of learning and gaining knowledgeabouthealthcommunication.Thepeoplecompletelytrusttheinformation provided in the internet fields to understand concerns about health. The people have forgotten the importance of visiting hospitals and examine the efficiency of the same; instead, they have placed their firm believe in the feedbacks and reviews they receive from social media. As opined by Majchrzak et al., (2013), usage of social media does provide the flexibility of time and transport, but the same has its negative influence also. Every information presented in social media is not 100% genuine in nature (Rosenthal, Segal & Segal, 2013). In place of this, the people still using the traditional way of communication to leverage themselves to the health sector are reported to receive more accurate information and services because they get the practical knowledge of the same with their physical presence (Groves et al., 2016). They believe that people using social media have become too much dependant on the information provided by the online means of communication and that may prove hazardous to their health. This is because they trust the visit to the doctors with a degree more than the anonymous internet being the doctor. Theothersignificantsocialinfluenceincaseofonlineandofflinemeansof communication was determined to be the choice for opting for anentertainment service
3ONLINE AND OFFLINE COMMUNICATION (Castells, 2013).The individuals using online means of communication are reported to choose a holiday destination, watch a movie or to opt to buy a new phone based on online advertisements, reviews and ratings. Not just this, they purchase the desired product and service through the means of online communication. In this context, several fraud cases have also been recorded that resulted in considerable losses to the people. In place of this, the offline users who tend to make a physical presence to get themselves leveraged to buy a mobile phone, book a movie ticket and choose their holiday destination are recorded to receive better experiences and no fraud results. This is because they want their desired product and service after understanding the complete pros and cons of the same. As opined by Hansen (2018), the influence of social media has dramatically changed into rapid growth. The impact of the same on thebrains of the individual was measured with the help of Magnetic Resonance Imaging. The result of the same was examined to have a specific effect on the brain and behaviour of individuals because of the use of social media. The psychology of media at present is an official specialisation in the field of human psychology. The impact was calculated by analysing the lousy influence that had been created in the minds of people, especially the kids, because of the online games and internet resources such as Google, Facebook and every other means of media that deviates the mind of the kids from their studies and other necessary things (Brake, 2014). This was termed explicitly as Internet Addiction Disorder. Researchers examine that excessive use of online media can lead to nausea and anxiety. Not only this has had many studies recorded that internet addiction can even lead to substance abuse and eating disorders and eye problems. In lieu of this, people not addicted towards the use of online media and implementing offline media to fulfill their purpose of day to day life, have been recorded to have better sleep timings, healthy and fit life and substantial way of living (Tuten & Solomon, 2017). They are attracted less towards the health effects that are caused by the overuse of internet services.
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4ONLINE AND OFFLINE COMMUNICATION However, the debate about the usage of social media and its influence on online communication users as well as offline communication users remains in confusion. Online mode of communication- a boom or curse, continues to be a complex as well as a contextual question in the mind of every researcher (Tyagi, 2016). Several pieces of research show the advantages of online communication and some that show the adverse effects of the same in the lives of online users as compared to that of offline users. The people who are not indulged in the online mode of communication in this modern world are termed to be outdated people and not sufficient enough to benefit themselves with the advancement of the technology. As examined with the help of the study that online means of communication is influencing the society with themost flexible and active form of learningwhich traditional methods of education does not (Salmon, 2013). Online communication providinginfluences with the community to leverage themselves to learn and gain knowledgeanywhere and at any time. The people do not have to be physically present in a classroom in order to benefit themselves with the process of learning. Online learning not only makes the time of gaining knowledge to be flexible but also reduces their nature of hectic travel at strict timing of classes. Online mode of learning gives their learners a chance to choose their preferred way of learning. In contrast to this, the people who are not habituated of online means of communication and does not find it practical to use social media have to follow the strict rule and regulation of classroom timings to benefit themselves with knowledge and learning. They cannot learn according to their wish and flexibility. They have no choice to choose their style of learning and preferably has to follow the hard way of learning provided to them. This, therefore, creates an influence in the mind of people that use of online communication will help them gain needful knowledge and education. Online means of communication has its advantage of letting people communicate with each other at any point of time and in a global nature (Rittinghouse & Ransome, 2017).
5ONLINE AND OFFLINE COMMUNICATION This creates an impact of positive satisfaction in the minds of people who uses social media about their socialising needs and requirement. Whereas, the people not indulged in the use of online media cannot communicate with people globally at any point in time, and they receive negative satisfaction in terms of socialising (Hatch, 2018). To conclude, with the help of the above study it can be critically examined that the use of social media influences the mind of online users both negatively and positively. If used substantially and according to requirement the social media can be a matter of real blessing to society. However, offline users are entirely deprived of the technological advancement of social media and are influenced only with life outside social media and means of traditional living. They are influenced somehow because of the progress in the lifestyle of the people using the methods of online communication.
6ONLINE AND OFFLINE COMMUNICATION References Althoff, T., Jindal, P., & Leskovec, J. (2017, February). Online actions with offline impact: Howonlinesocialnetworksinfluenceonlineandofflineuserbehaviour. InProceedings of the tenth ACM international conference on web search and data mining(pp. 537-546). ACM. Brake, D. R. (2014).Sharing our lives online: Risks and exposure in social media. Springer. Castells, M. (2013).Communication power. OUP Oxford. Groves, P., Kayyali, B., Knott, D., & Kuiken, S. V. (2016). The'big data revolution in healthcare: Accelerating value and innovation. Hansen, A. (2018).Environment, media and communication. Routledge. Hatch, M. J. (2018).Organisation theory: Modern, symbolic, and postmodern perspectives. Oxford university press. Kass-Hout,T.A.,&Alhinnawi,H.(2013).Socialmediainpublichealth.BrMed Bull,108(1), 5-24. Majchrzak, A., Faraj, S., Kane, G. C., & Azad, B. (2013). The different influence of social media affordances on online communal knowledge sharing.Journal of Computer- Mediated Communication,19(1), 38-55. Perloff, R. M. (2016).The dynamics of persuasion: communication and attitudes in the twenty-first century. Routledge. Rittinghouse,J.W.,&Ransome,J.F.(2017).Cloudcomputing:implementation, management, and security. CRC press.
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7ONLINE AND OFFLINE COMMUNICATION Rosenthal, T., Segal, E., & Segal, E. (2013).U.S. Patent No. 8,364,605. Washington, DC: U.S. Patent and Trademark Office. Salehan, M., & Negahban, A. (2013). Social networking on smartphones: When mobile phones become addictive.Computers in Human Behavior,29(6), 2632-2639. Salmon, G. (2013).E-activities: The key to active online learning. Routledge. Tedeschi, J. T. (2017).The social influence processes. Routledge. Thussu, D. K. (2018).International communication: Continuity and change. Bloomsbury Publishing. Tuten, T. L., & Solomon, M. R. (2017).Social media marketing. Sage. Tyagi, A. (2016). Artificial Intelligence: Boon or Bane?.Available at SSRN 2836438.