Legal Issues in Online Exams: Provisions of Employment Act and Consumer Protection Act
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Added on 2023/06/12
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This article discusses the provisions of the Employment Act and Consumer Protection Act related to online exams. It covers topics such as work-life balance, unfair dismissal, and discrimination. A case study is also included to illustrate the application of these laws.
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Table of Contents QUESTION-1..................................................................................................................................3 QUESTION-2..................................................................................................................................4 REFERENCES................................................................................................................................7
QUESTION-1 PROVISIONS OF THE EMPLOYEMENT ACT The employment of the UK states the there should be a valid and express contract between the employer and employee. The contract consists of the policy that employers need to follow while treating their employee. Theagreements begins the momentit starts as soon the application has been accepted by the subordinate of job offer. The contract can be in form of oral or written. In the given case study Albert Green its employer hasnot provided it the any job offer letter which need to be given soon after the selection according to employment act. According to the act , the terms and condition need to be mentioned in the contract even if worker is part or full time(Copeland,2021). In the given case study DIY shop has also not complied withthe provision of timely salary that need to be provided to them. Furthermore, Although Albert Green salary was due for last 7 days. According to the employment act , administration need to provide them with paid leaves if the worker is abiding and not on probation. Mostly important provision is that employees should be treated with no discrimination and every employee should be treated equally. Employment Rights Act 1996 this Act also covers the various provisionssuch as unfair dismissal, redundancy payments, protection of wages, zero hour contracts. The other important provisions of the employment act are : Work life balance The company in order to motivate and retain the employeesprovide employees with benefits and policy that helps in creating a healthier balance between the demands of the job and healthy management. The company has also initiatedforwork life balance provision includes issues like emergency childcare assistance, family leave policy, fitness programme or seminars related to stress management. The strategies is used by the company is to attract the employees of the company. The main purposeof work life balance initiativeis to include proper prioritizing between career and aspiration as well as to take care of their life style(Espi, Francis, and Valodia,2019). The provisions related to the work life balance provide their employees withpolicies like flexible working hour so that it can manage theirlife style .Various training and development programs are also organised for the personal as ell as the professional development of the employees. The strategies the company plans is for the benefit of the employees and also to retain the employees. The manger continuously motivate and support the
employees so that they focus on their work and put their maximum efforts in achieving the goals and objectives of the company. It helps in maintaining a balance between the personal and professional life and do not get stressed out. The employment act also defines the rights and responsibilities of the employer and employee which also helps in building communication among them and focus towards achieving the goals and objectives . Unfair dismissal Unfair dismissal is a law introduced by the government of UK in the year 1977 and the government has made certain amendments with respect to the stated law in the year 2015. This law is a part of the Labour Law of the UK which states that it is the duty of the employer to treat the employees fairly and in justified manner in case of termination of the job. The present law states that no employer or an individual holding a senior position has the right to dismiss an employee without providing him with a prior notice from the organization. It also abides the employers with the law to treat all the existing employees within an organization in a fair and justified manner. Moreover, the employees also have the right to file a complaint against the employer, if they are treated in an unfair way within the company. Discrimination The employment law of the united Kingdom provides the employees with a law that protects them from any kind of discrimination on the basis of age, caste, class, gender, color, race or any other basis for that matter. The Equality Act Of UK, 2010 states that each and every individual has the right to get educated, public service, be free from discrimination at the workplace. Before proceeding in the court to file a complaint against any kind of unfair treatment that the employee faces, they must have a proof in order to protect themselves from unfair treatment on the basis of sex, marital status, pregnancy, disability, religion, age, or belief. Case study:Anderson v Thiess Pty Ltd [2014] This case study is related to the unfair dismissalthat was done by the employer on the grounds of offensive and hurt the sentiments of the people. The facts stated that the the act done by the eployee was against the protocols of the company and can also damage the reputation of the company and hence the employee was awarded with the damages. QUESTION-2 Consumer Protection Act
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The consumer protection Act of UK aims to protect the rights of the consumers against the poor quality productand unfair trade practices that is followed by the seller or any contractual terms regarding the transactions , repairs, refunds etc. The consumer protection act gives special rights to the consumer and also spread awareness about the unfair practices that is done against the consumers. The act also mentions about the national normsand standards that ensure about the consumer protection. The consumer protection act also promotes consistent legislativeframeworkthatisassociatedwiththeconsumertransactionsandagreements. Consumers in the UK has wide variety of rights related to The buying goods and service form the business that is based in UK. The majority of the rights and protection for the UK consumers is mentioned in the consumer Rights Act 2015(Been and de Beer, 2018). The act includes the consumer protection from the unfair trade practices that includes general duty of the traders not to conduct the business unfairly and aloes prohibit misleading and aggressive practices that can negatively impact the consumers. The consumer contract regulation 2013 also imposes various provisions and information on the traders regarding selling the goods to the consumers. The provisions related to the health and safety of the consumers is also mentioned in the consumer protection act and genera product safety regulations 2005.Under this act, tangible and intangible items that includes water and electricity. The provisions related to the breach of the consumers rights are also highlighted which defines the remedies that is available to the consumers in case of breach of the duty. As per the case study of the Kathy and Sally : In this case study , there are various rights of the consumer that is mentioned under the act that the goods sold by the trader should not be damaged during the time of purchase of the goods by the consumer. According to the case study , Kathy is not liable for any refund as the shoes that was purchased by Kathy do not fit for that purposeand apart form this Kathy returned the shoes after four weeks which is not considered as violation of the rights of the consumer. The trader sold the goods as per the requirement f the customer(Kathy) and completed his partof performance. According to the case study , Kathy has no right to receive any refund from the trader as the mistake was form the side of Kathy. According to the law if the customer wilfully make any damages to the product, than in that case the customer has no right to receive and refund for the damages as it is not
conducted from the purchasers side(King and Delfabbro, 2019). According to the case study the trader is not liable to refund the price of the goods as the it was not made from the side of the trader . On the hand the product was assumed to have no defect while purchasing so in that case the trader is not liable for the same. The provisions related to the right to refund the goods is stated in section 45 of the act which states the right of the consumer to return the goods. The consumer has the right to return the goods within specific time period from the date of purchase and if the goods are found faulty then itshould be returned within the reasonable time. According to the case study, the seller was not liable to refund the amount to Kathy as the breach was from the side of the consumer and not the trader(Edwards, 2021). Kathy was not liable to receive the refund of the amount of the product that was purchase(Saunders, 2019). Not only this the party has also approach the seller after four weeks which was assumed that in that Kathy has used the product. It shows the malafide intention of the consumer and not of the seller as the breach of the contract was done on the part on the consumer. According to the Consumer protection act, the consumer is liable for the refund if the defect in the goods is from the side of the seller. By observing the the above facts and references from the consumer protection act of UK ,clearly defines that that fault was from the side of the buyer as the product was not damaged and neither defective and Kathy used the shoes that was not designed for that purpose. Case study:Westminster City Council v Turner Gow (1984) In this case, there was no direct evidence of the fact that consumer security and responsibility was taken utmost care of because the diligence system was not checked properly. Late night entertainment parties led to increase in criminal offences and increased risks for the travelers. It was found that there was no direct policy governing these aspects and it was ruled out that unsuitable operators who cannot guarantee public safety and responsibility would not be given entertainment licenses.
REFERENCES Books and journals Copeland, M.A., 2021. Implementing the objective of full employment in Our Free Enterprise Economy. InInstitutional Adjustment(pp. 127-148). University of Texas Press. Been, W. M. and de Beer, P., 2018.The regulation of employment conditions of labour migrants in the temporary work agencies sector: The cases of the Netherlands and the UK. AIAS-HSI. Edwards,L.,2021.‘NoJab,NoJob’?EmploymentLawandMandatoryVaccination Requirements in the UK.Employment Law and Mandatory Vaccination Requirements in the UK (November 3, 2021). Espi, G., Francis, D. and Valodia, I., 2019. Gender inequality in the South African labour market: Insights from the Employment Equity Act data.Agenda,33(4), pp.44-61. King, D. L. and Delfabbro, P. H., 2019. Video game monetization (eg,‘loot boxes’): A blueprint for practical social responsibility measures.International Journal of Mental Health and Addiction.17(1). pp.166-179. Saunders, L., 2019. FinTech and Consumer Protection: A Snapshot.National Consumer Law Center, March.