Operations Management: Case Studies and Research Implications

OPERATION MANAGEMENT
IN BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1...........................................................................................................................................1
1.1 Importance of Operations management for IKEA................................................................1
1.2 Operations functions of IKEA..............................................................................................3
1.3 Determine through using process model operations management for IKEA.......................4
TASK 2 ...........................................................................................................................................4
2.1 Importance of ‘Three Es’ to organisations............................................................................4
2.2 Impact of tension among cost minimization and quality maximisation...............................5
2.3 Significance of five performance objectives.........................................................................5
TASK 3............................................................................................................................................6
3.1 Linear programming adds value to production process........................................................6
3.2 Critical path analysis and
network planning........................................................................................................................7
3.3 Need for operational
planning and control in a production process.............................................................................7
TASK 4............................................................................................................................................8
4.1 Produce a set of clearly defined
operational outcomes.................................................................................................................8
4.2 Produce a network plan indicating the
resultant critical path..................................................................................................................8
4.3 Quality management
techniques are applied to improve
operations in IKEA....................................................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Operations management refers to the area of management which is related with
designing, monitoring and also controlling the manufacturing process and then redesigning the
all business related activities and operations in the manufacturing of services and products. IKEA
is a furniture retail business firm and it deals in designing and selling home accessories, kitchen
appliances and also furniture. In UK, it is the biggest retailer of furniture. In this report mentions
about the importance of operations management (Ashby, Leat and Hudson-Smith, 2012). From
using the process model, IKEA conducts its business operations. There is an affect of tension
among the cost reduction and the increment in the quality of this business firm. In this present
business report also mentions about the importance of five objectives of performance that
underpin the operations management to a company. In this business firm, there is a need for the
operational planning and also on the particular production process.
TASK 1
1.1 Importance of Operations management for IKEA
IKEA is a furniture related retail business firm and in this company there is a operation
function because this firm manufacture goods and services of good quality for satisfying the
needs and wants of its customers. There is a importance of operation management and it is
helpful in conducting the business in an effective or an efficient way. IKEA business enterprise
adopt new and latest technology for improving and also increasing the productivity of business.
Operation management related to the designing, operation, motoring and controlling the system
or activities that develop for increasing the quality of existing products and services and also
produce new goods (Barratt, Choi and Li, 2013). IKEA is a furniture organisation and the main
motive of this company is to develop a better life for people by providing them good quality
standard furnishing products, designer furniture at a lowest price so everyone can avail them.