logo

Operation Management Assignment - Unilever organisation

   

Added on  2020-10-23

16 Pages5302 Words134 Views
OPERATIONMANAGEMENT

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1SCENARIO 1...................................................................................................................................1P.1 Define and Compare the different roles and characteristics of leader and manager........1M 1. Analyse and differentiate the role of leader and function of a manager in context withvarious theories and concepts.................................................................................................3P.2 The role of leader and functions of manager apply in different situational context........4P.3 Different theories and models of leadership....................................................................5SCENARIO 2...................................................................................................................................7P.4 The key approaches of operations management and role played by leader and manager.7P.5 Value and Importance of operations management in achieving objectives of business..8M.3 Role of leader and manager in improving the efficiency of operation management to meetthe objectives..........................................................................................................................9P.6 Factors of business environment that influenced upon the operational management anddecision making of leader and managers................................................................................9M.4 Different factors affects the business environment and wider community..................11CONCLUSION .............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONOperation management is a practice of the business for creating the highest level of ethefficiency in the administration. It is concerned with creating the services and products startsbefore manufacturing to the consumption and all the organisations produce some mixture ofservices and products either the organisation is small or large, service or manufacturing, publicor private and for profit or not for profit organisation (Hill, 2017). In simple words, the activityto manage the resources that creates and deliver the products and services is called as operationsmanagement. This present report is in context to Unilever organisation. It is one of the most popularcompany in United Kingdom. The traded industry's consumer goods which is founded in 1929by Willian Level. The total revenue of the company is €50.982 billion in 2018. The mainproducts of company include cleaning agents, personal care products, beauty products and foodand beverages that incur 40 percent of revenue for the organisation. The purpose of this report is to gain understanding of leadership and management; thedifference between manager and leader, traits, characteristics and the function of manager androle of leader in organisational context. Furthermore, report will also cover the concept andapproaches of operations manager and role of management in ensuring effective and efficientoperation's.TASK 1P.1 Define and Compare the different roles and characteristics of leader and manager.The role played by leader and manager in the organisation is very crucial as it effectivelyachieves the desire goals and objectives within business environment. Leader at Unilever inspire,encourage, guide the employees within organisation so that they could give there best to theorganisation. On the other hand, managers are also very important person of the Unilever as theyaid in making effective decisions and are responsible of delegating duties to the employees as pertheir skills and knowledge. Leader is one who control and monitor the activity of groups of people as well as guidethem to achieve the goals and objectives of organisation and they give right direction or path ofthe team members to put efforts in right direction (Hitomi, 2017). Leaders aim a renderingeffective direction to the employees of Unilever by creating a vision by inspiring and guidingthem to achieve. 1

Managers is one who is responsible for managing operations of the company as well asit is also accountable for planning, organizing, directing, coordinating and controlling that aidsorganisation to effectively reach the desire goals. Managers at Unilever take strategic decisionand lay down the structure to achieve desired mission and vision of company. Role of Leader: The main role of leader is to coach and unleash potential of staff members or individualof Unilever company. It is very important that leader should clearly define the vision of the workers in order toachieve goals and objectives of the company. The responsibility of creating vision and mission as well as inspiring and motivateemployees is done only by leaders at Unilever. For gaining long term sustainability, leaders are accountable for setting priorities fororganisation. Role of Manager:In the expectation of achieving desire goals manager used to execute strategies for theorganisation so that employee work in the same direction. Information role, decisional role and interpersonal roles are main role performed by themanagers. All the policies, plan, rules are formulated by the manager so that organisation canoperations more effectively and in right way. The most important managers used to delegate the responsibilities according to the skilland knowledge as well as measure the performance timely. Characteristics of leader:It is important to have a good communication skills and decision making capabilities andlong term vision of the company. Leader should be motivating, honest, true, innovative, flexible, loyal, enthusiastic andcollaborative (May, Stahl and Taisch, 2016).An effective leader is always been loyal andhonest towards their work and also work effectively with their passion and sense ofhumour.Characteristics of Manager:2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Unit 4 – Management and Operations
|15
|4766
|93

Management and Operations Assignment : Unilever company
|14
|4102
|365

Management and Operations Assignment - (Unilever)
|11
|2635
|466

Operational Management and Operations
|12
|3516
|134

Management and Operations in an Organization
|16
|5062
|22

Importance of Operations Management in Achieving Organizational Objectives - A Case Study of Unilever plc
|12
|3767
|99