Operations and Project Management: Critique, Review, and Continuous Improvement

Unit 16 – Operations
and Project
Management

Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
TASK 1............................................................................................................................................4
P1 Conduct a critique and review of the implementation of operations management principles.
................................................................................................................................................4
M1 Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles...............................................................................6
TASK 2............................................................................................................................................8
P2 Prepare a continuous improvement plan based on the review and critique of operations
management principles...........................................................................................................8
M2 Analyse the effectiveness of a continuous improvement plan using appropriate theories,
concepts and/or models..........................................................................................................9
D1. Apply appropriate theories, to justify strategies of a continuous improvement plan for
achieving improved efficiency...............................................................................................9
TASK 3..........................................................................................................................................10
P3 Apply each stage of the PLC to a given project, producing necessary supporting
documentation for completing the project............................................................................10
M3 Analyse the rationale for the project methodologies, tools and leadership within the PLC
for the given project..............................................................................................................13
P4 Review and critique the effectiveness of the PLC in application to the chosen project using
appropriate theories, concepts and models...........................................................................13
M4 Critically analyse how the use of appropriate theories, concepts and models in the PLC
will differentiate between large and small-scale projects.....................................................13
D2 Critically evaluate the PLC through a practical and theoretical exploration of its
effectiveness to draw valid conclusions and recommendations for improvement...............14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

Books and Journals...............................................................................................................16

INTRODUCTION
Operations management is the process of dealing with day to day manufacturing process of
an organisation and using best strategies to achieve the goals and objectives. Project management
helps in planning organising motivating as well as controlling the resources to achieve the goal
that is set by the organisation (Tetik, Peltokorpi and Holmström, 2019). It is seen that there are
number of issues that come in path while doing a project so with the help of operations and
Project Management and Organisation is able to achieve specific goals within time. For part one
of this report Unilever is taken into consideration that is a famous consumer goods organisation.
There is dispersion related to the major principles of operations management that an organisation
needs to follow for their success. Various theories and concepts are also part of this report that
shows the continuous improvement plan that helps in achieving efficiency. Different stages of
product life cycle are discussed in the report along with that how a company can gain leadership
within the PLC is discussed. In the end of this report there is review of effectiveness of the PLC
with the help of models theories as well as concepts
MAIN BODY
TASK 1
P1 Conduct a critique and review of the implementation of operations management principles.
Unilever
Unilever is a multinational corporation headquartered in London, England. The company
was founded in 1929 and now serves their global activities. Unilever offers a diverse product
portfolio that contains all of the fundamental consumer goods found in every home (Dhamija and
Bag, 2020). It products offered by the organisation are as follows food, cleaning agents, energy
drinks, bottled water, baby food, confections, soft drinks, ice cream, cheese, tea, instant coffee,
pet food, toothpaste. It is also vital to note that the company is largest producer of soap in world.
Along with that the company has its operations in 190 countries.