Operations and Service Management

OPERATION AND SERVICE
MANAGEMENT

Table of Contents
Table of Contents.............................................................................................................................3
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
One operation management practice within ASDA Company...................................................3
Supply chain management as OM practice impacts firm in context of efficiency.....................5
Technology within the operation management practice.............................................................6
Supporting function which are linked with the operation management practice and its role in
ensuring organizational success..................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Operations and service management is essential administration of business practices
utilized to create highest degree of efficiency and affectivity within a company. It is concerned
with transforming materials into finished items or things as effectively as possible to deliver
target market and increase profit of firm in effective manner.
The current study is based on ASDA, is British leading retailer in UK and serving in
many nations with skilled and talented applicants serving millions of buyers in systematic and
ethical manner.
This study will explain specific operation management practice within selected firm and
also clarify how chosen operations management practice impacts company in context of
efficiency. Furthermore, this report also justify technology embedded in operation management
procedure and will examine how it has already achieved. This assignment will also define
supporting function connection to one operation management practice that will be chosen and
explain it will assure operational success.
MAIN BODY
One operation management practice within ASDA Company
Operations management is mainly concerned with planning, managing and monitoring in
contexts of manufacturing, production or provision of products and services. Here, supply chain
management practice of operations management is discussed that is quite beneficial and
effective in regards to ASDA. It is one of the best management of flow or items or services and
includes all procedures that convert raw materials into complete goods. Supply chain
management includes active streamlining of firm supply side actions to increase consumer’s
value and gain competitive benefits in retail sector. It shows an attempt by suppliers to create and
implement supply chains that are as economical and efficient as possible. It covers each and
everything from manufacturing to data systems required to direct these undertakings.
Supply chain administration efforts to mainly control or connect production, distribution and
shipment of product. It is totally based on idea that mostly every item that comes to sell
outcomes from efforts to firm that makes up a supply chain (Coyle and et.al., 2016).
Supply chain of ASDA is comprised of all individual and management contributions
included in manufacturing and delivering groceries items, furniture and other things. It makes