Operations and Service Management in TESCO

OPERATIONAS AND SERVICE
MANAGMENT

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK...............................................................................................................................................2
One operation management practice within TESCO...................................................................2
Operation management practice Impact Company in regards to efficiency................................4
How technology can be embedded in operation management practice.......................................5
Supporting functions are connected to operation management practice.....................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Operations and service management is the key element of business growth and success.
It helps to increase the operational efficiency of a company and enhance their performance level
even better. Operation management coordinates and carried out procedures and activities needed
to deliver quality services at agreed degrees to consumers. The current study is based on TESCO,
which falls under list of leading supermarket chain and retailers in UK. This report will explain
one specific operation management practice within firm, critically examine how it impacts
business in context of efficiency, and will also justify how technology could be embedded in this
procedure. Furthermore, this assignment will clarify supporting functions like to one operations
management practice and will evaluate how it can assist with assuring business success.
TASK
One operation management practice within TESCO
In company, operations department handles transformation procedure of efforts into
outcomes i.e., services and products (Holweg and et.al., 2018). Operations management is an
area of administration concerned with designing and managing process of manufacture and
redesigning business functions in systematic manner. In TESCO, there are different types of
operation management practices has been completed daily in order to satisfy consumers and
increase profit margin. It include supply network design, products & procedure design, inventory
planning, capacity planning and control, enterprise resource planning, quality management,
operations, layout, etc.
Supply chain planning is one of the operation management practices that are related to
TESCO, it is one of the most important and beneficial practice of OM (Luthra and Mangla,
2018). It is administration of flow of products or services and includes all procedures that
transform raw materials into completed and finished items. It is wide concept which includes
management of while supply chain from raw material suppliers to end-consumers. The elements
activities include purchasing, logistics, physical distribution management, consumer’s
relationship and material management. Supply chain planning aid any operation to comprehend
how it can done effectively within network. It can also aid to determine specific important links