Operations Management and Decision Making Models

Operations Management and
Decision making models
Week Reflection

Week 1- The nature of operations management –
Operations as a competitive weapon
• In this week the in the operation management as a
process has been defined.
• We came to know that it deals with the processes which
produce gods and the services used by people everyday.
• It is also an effective management of the processes which
can give the companies competitive edge.
• The week lectures described the operations management
to be a competitive weapon and well elaborated the
process, the value chain, the trends and challenges of
operations management

Week 2 -Supply chain management and logistics
– introducing the value chain concept
• This week solely focused on the supply chain
management and logistics having introduced the value
chain concept.
• I have learnt that the supply chain management is a
process of linking the major business methods in the
organizations into a high-performing business model
which drives the competitive advantage.
• On the other hand, logistics is the storage, movement
and flow of the goods along with the information in the
organization.
• I have also understood the role of the logistics as an
essential component of the supply chain management.
It consists of the planning , carrying out, and the
management of the services /goods.

week 3 - The impact of internal and external factors
on operational performance
• This week lectures introduced us with the internal
and the external factors that impact on the
operational management of a particular business.
• We understood that as far as the internal factors
are concerned, the corporate objectives, the
finance, the human resources, marketing issues
are the major ones.
• Similarly, the external factors are the economic
condition, the competitor efficiency flexibility, the
technological change, legal and the
environmental change.