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Operations Management-KFC

Observe an existing operation and propose improvements towards achieving operational excellence.

5 Pages1026 Words73 Views
   

Added on  2023-01-23

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This document provides an overview of the operations management of KFC, including its history, global expansion, menu offerings, and ownership structure.

Operations Management-KFC

Observe an existing operation and propose improvements towards achieving operational excellence.

   Added on 2023-01-23

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Running head: OPERATIONS MANAGEMENT-KFC 1
OPERATIONS MANAGEMENT-KFC
Name of Student
Institution Affiliation
Operations Management-KFC_1
OPERATIONS MANANGEMENT-KFC 2
OPERATIONS MANAGEMENT-KFC
Introduction
KFC is an American fast food restaurant chain founded in 1952 by Colonel Harland
Sanders an American based businessman. Kentucky Fried Chicken ( KFC) was initially started in
Kentucky during the great depression as a roadside restaurant, offering fried chicken to its
customers.Upon realizing the potential of franchising the restaurant, Colonel Harland opened the
first KFC Franchise at Salt Lake City in 1952. The Company embarked on the popularization of
fried chicken in the first food industry that was largely dominated by hamburger. The company
recorded a massive expansion only a few years after its establishment. The rapid expansion of
KFC made it too large for the aging Colonel to manage. Therefore, in 1964 he decided to sell it
to a group of investors who led by Jack Carroll Massey and John Brown Young Jr, both
American entrepreneurs.
Headquartered in Louisville Kentucky, the fast food restaurant chain became one of the
first American fast food chain restaurants to expand globally, opening its first outlets in Jamaica,
Mexico, Canada, United Kingdom, and England by mid-1960s. A series of leadership and
Operations Management-KFC_2

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