Operations Management: Leadership, Management, and Business Objectives in Tesco

BUSINESS MANAGEMENT OPERATIONS
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Table of Contents
Introduction...................................................................................................................... 3
LO1.................................................................................................................................. 4
Using examples from your organization define and compare the different roles and
characteristics of a leader and a manager [P1]................................................................4
LO2.................................................................................................................................. 6
Using examples from your chosen organization, examine examples of how the role of a
leader and the function of a manager apply in different situational contexts. [P2]...........6
Using examples from your chosen organization apply different theories and models of
approach, including situational leadership, systems leadership and contingency [P3].. . .7
LO3.................................................................................................................................. 9
Using examples from your chosen organization, explain the key approaches to
operations management and the role that leaders and managers play [P4]....................9
Using examples from your chosen organization explain the importance and value of
operations management in achieving business objectives [P5].....................................12
LO4................................................................................................................................ 13
Using examples from your chosen organization assess the factors within the business
environment that impact upon operational management and decision-making by leaders
and managers [P6].........................................................................................................13
Conclusion..................................................................................................................... 14
Reference List................................................................................................................ 15
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Introduction
This assignment will compare the roles and characteristics of managers and leaders.
Additionally, the assignment will outline the functions of the leaders and managers in
the context of different organizational situation. This assignment will help in
understanding the theories and approaches in relation to leadership. With the help of
this assignment, it will be easier to understand the role of leaders and managers in
operation management. There are six different types of approaches to operation
management, which has discussed in the assignment. This assignment will be
conducted in reference to Tesco, the United Kingdom.
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LO1
Using examples from your organization define and compare the different roles
and characteristics of a leader and a manager [P1].
Leader: Leader is a person who motivates and encourages a group of individuals in
order to achieve the goal and objectives of the organization. Leadership is the ability of
an organizations management to accomplish the aim and objectives set by the
organization (Randel et al., 2016).
Manager: Manager is a person who takes up the charge of tasks assigned to the
groups. Managers make decisions concerning the tasks and operations of the
organization. The key purpose of the manager is to plan, preparing the budget and
organize the tasks (Loeffler et al., 2017).
Functions of manager of Tesco:
The role of manager of Tesco is to manage the organization by taking up the
responsibilities like planning, organizing, coordinating, directing and controlling. One of
the main purposes of the managers is to get their work done by employees by
numerous ways. Managers have the authority to hire employees as well as fire the
employees.
Functions of leader of Tesco:
The role of the leaders of Tesco is to take up flexible, fast and decisive action. The main
purpose of the leader is to surpass the competition and influence others within the
organization to perform good enough. Leadership gives direction to the company. It is
because the workforce of the organization must know the direction they are heading.
The purpose of the leader is to show the employees the way to perform effectively
concerning their responsibilities within the organization. A leader on daily basis
supervises the tasks assigned to the employees in order to ensure that they are
progressing well enough (Bolden, 2016).
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