Operations Management: Key Approaches, Role of Leaders, Importance and Value

This presentation provides an overview of operations management, including the key approaches such as just in time, lean production, and six sigma. It also discusses the role of leaders in operations management and the importance and value of this concept in business organizations. The presentation covers topics such as planning, organizing, staffing, directing, and motivating in operations management.

Operations management
P4 and P5

INTRODUCTION
 Operations management concept deals in designing and controlling of
production process.
 This concept mainly deals in converting raw material and labour into
effective goods and services.
 It helps business organisations to generate high level of efficiency in
their workplace

KEY APPROACHES OF OPERATIONS
MANAGEMENT
 Numerous approaches of operations management are available, some of which
are explained below:
 Just in time
 Lean Production
 Six sigma

ROLE OF LEADERS
 Leadership is an all pervasive function and exists at almost all levels
and functions of an function.
 A leader should be able to inspire trust and confidence in his employees
in both forms as a competent individual as well as character.
 Also, a leader should be able to generate vision for his subordinates and
followers so that they can achieve efficiency in their work.

IMPORTANCE AND VALUE OF
OPERATIONS MANAGEMENT
 Activates that are included in this process
describes below:
 Planning
 Organizing
 Staffing
 Directing
 Motivating

PLANNING
 In this dynamic era, there are different cultures which influence
communication. Ways in which culture influence communication is
discussed below.
 Corporate culture changes
 Employers Revise policies

ORGANIZING
 It is first and foremost function requires conducting any plan. It is a
process to make plans and procedures.
 With help of this process Amazon Company can able to make strategic
actions according to their objectives.
 It benefits company to determine their overall requirement of resources.
It also helps to reduces organisation wastage level.

STAFFING
 It is a process of defining activities to each and every individual those
who are connected with any particular project.
 This helps to establish effective relationships among employees. In
Amazon their leaders and managers formulate systematic process
through which they can co- ordinate their task and activities in effective
way.
 This helps company to enhance their production and growth.

STAFFING
 It is a management process through which company can able to fill their vacant
positions.
 It is a process of acquiring skilled workforce in every department of organisation.
 With the help of this process Amazon Company can able to create effective
workforce.
 It is a basic and continuous function of organisation that is performed by all
managers.

DIRECTING
 It is a process which is done by managers to guide and instruct their
employees in order to enhance their performance.
 This process helps Amazon company to motivate their employees and
increase productivity of organisation.

MOTIVATING
 In this process managers and leader adopt various measures to increase
efficiencies of their employees.
 In Amazon mangers keeps on motivating their workers on regular basic
to maintain effective working conditions in their workplace.
 By using different motivation techniques company can able to increase
their overall productivity and performance.

CONCLUSION
 This report studies about operational management and its various
aspects. From this report, it can be summarised that operational
management is main department of an organisation whose main
function is to lay emphasis on production and delivery of goods and
services.

REFERENCES
 Katsikopoulos, K. V. and Gigerenzer, G., 2013. Behavioral operations
management: A blind spot and a research program. Journal of Supply
Chain Management, 49(1). pp.3-7.
 Natarajan, K. V. and Swaminathan, J.M., 2014. Inventory management
in humanitarian operations: Impact of amount, schedule, and
uncertainty in funding. Manufacturing & Service Operations
Management. 16(4). pp.595-603.