Review and Critique of Operations Management and Project Life Cycle for Unilever
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This article discusses the implementation of operations management principles and project life cycle for Unilever. It includes a review and critique of the principles, continuous improvement plan, and the use of appropriate theories and models. The article also covers the stages of the project life cycle for a given project.
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Operations and Project Management
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 TASK 1............................................................................................................................................1 P1 Conduct a review and critical review of the implementation of operations management principles in an organizational context...................................................................................1 M1 Reviewing and critique the implementation of operations management in context of Six Sigma methodology and Lean principles...............................................................................3 P2 Make a continuous improvement plan based on the review and critique of operations management principles in an organizational context.............................................................4 M2 Examine the effectiveness of a continuous improvement planning with the use of appropriate theories, concepts and/or models........................................................................5 D1 Use proper theories, concepts and/or models to explain strategies of a continuous improvement planning for accomplishing increased efficiency.............................................5 TASK 2............................................................................................................................................6 P3UseallstagesofthePLCtoagivenproject,producingnecessarysupporting documentation for completion of the task..............................................................................6 M3 Examine the principle for the project methodologies, tools and leadership within the PLC for the given project..............................................................................................................10 P4 Review and critique the effectivity of the PLC in application to the chosen task utilising proper theories, concepts and models...................................................................................10 M4 Critically examine how the utilization of appropriate theories, concepts and models in the PLC will distinguish among large and small-scale projects.................................................11 D2 Critically measure the PLC by a practical and theoretical consideration of its effectiveness to draw valid conclusions and recommendations for a betterment......................................11 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION Operationsmanagementisdealingwiththeapproachdailyandalsostrategicalbusiness problems in a systematic manner. It is a direction of patterns related to the firms to create an upper level of efficient achievable inside a firm. Project management is all about the utilisation of a particular knowledge, abilities and methods for the delivery of something which is for the value to many of the persons. Unilever has been taken as a base firm which is a leading customer commodities firm in the worldwide marketplace. It is founded in September, 1929 by Lever Brothers which is operated in mostly 190 countries and has a quality in the rapid moving customer commodities sector(Lavelle, 2018). This file has part 1 which covers principles of operational management and concepts for the betterment in relation to the operations. This will also cover project life cycle and applications related to the project life cycle utilised in the given task for a selected organisation. MAIN BODY TASK 1 P1Conduct a review and critical review of the implementation of operations management principles in an organizational context. Operations means to the working of directing the interior work of the business so it is running as effective as possible. It is all about a wide range of actions which are on the day to day basis for making money. Operations management is a study of a firm related to the organization of a business patterns to increase effectiveness in an administration. A manager of operations is having a task to make sure that an administration is converting all the inputs like labor or technologies into output in an effective and successful way. When operations management is enforced that are created to assist the firm for reaching all the objectives in a strategical manner. These objectives met by knowing the most essential principles of the operations management which us very crucial for any of the firm to meet all the objectives(Babich and Hilary, 2020). Some of the principles of operations management in the relation of selected firm are: Organization:As all the things are connected in the procedure of productivity, all the factors must be in the prediction and constant. In case of Unilever, their operational activity is different as it is having a work of operations from its creation of products to the delivering of its commodities. 1
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Variance:the variance which is related to the demanding of signals can be a full part of all the issues for making of all the facilities. Asvariance in case of the methods and procedures put in the position should be inspired in fostering creativeness and permit for a good outcome to other resources of modification. In context of Unilever, they are concentrating on the designing of its commodities and services and mostly concentrating on the quality of its products deliver by the firm. Casuality:Issues are very same to all the evidences, in which these two parts usually having underlying causes (Haurinen, 2018). To rid from all the issues for a great period of time, people also has to remove the underlying issues. In relation to Unilever, there is a strategical decision area to make sure for the perfect sources to make a commodity as it has a good level of productivity from the commodities used for home caring with the proper layout designing and various strategies. Change:It is all about the welcoming in all the problems related to the operations and with that all the solutions which are new for a regular operational betterment to be possible. It is very good for the theories present to create all the operations to change will make sure to manage stability. In case of Unilever, it is very crucial for the introduction of different theories and model for all the work like inventory management, maintaining all the things and many more. When the system is under performance they need to consider that what technology a firm require in adopting in meeting all the outcomes and goals so that efficient consequences can be accomplished. Firms are trying to enforcing the rules of operations management so that the requirement which are important in meeting all the objectives for its production. Companies require to improvement in delivering of products by concentrating on the supply chain management department as they are making and they require to concentrate on the delivering. They require to lessen the productivity and concentrate on the profitability to be earned. A firm should lessen its pricing of commodities as they need to concentrate on lessening the total price by which profit can be gained. It is important for the firm that they must seek to direct their supply chain and for this it is important that effective principle must be applied so that every area covered easily (Fernandes, Spring and Tarafdar, 2018). Here, it is crucial that all the needs must be met 2
to improve the quality which can impact organizational rules. Generally, it is essential for the firm to study that the way they can execute the supply of consumers. M1Reviewing and critique the implementation of operations management in context of Six Sigma methodology and Lean principles. Operations management is permitting to sell more of the commodities and lessen the prices results to a revenue increment that permits the continuous development of the firm. Lean principles gives a total structure in relation to the Unilever to make an effective and economic firm which permits the manager to find out and delivering all the service and a god value to the consumers. This will inspire the creation of a good flow in working progression and growing a regular betterment which is totally related to the Unilever for its better production. BasisCurrent MethodologyProposed Methodology CostPrinciple of variance is used for the variety of commodities for Unilever which can direct the actual operations other than directing the price and value of the firm. It is achievable to lessen the firm amongactualandstandardized outcomes(Erhun,Kraftand Wijnsma,2021).Firmcanalso lessen price which can lessen the workers cost. QualityTo increase the quality of products and procedures,Unilevercouldutilise rules of firm to meet the needs and improve the quality. To do better it is crucial for them to ensure that they are able enough to direct all the interior work and directs wellness and good supplier relationship so that delivery could bedoneonproperduration accordingtotheneedsof consumers. DeliveryFordeliveringofthecommodities, Unilever utilises lean principles which is considering the purchaser value and analysing the progression in a project. For a good and timely delivering, firms are required to recognise the worthstreamandidentifythe presenttrendsandmarket 3
requirements for its commodities. SafetyTo make sure about security, Unilever is adopting causality to use and grow efficientsecuritymeasuresinthe making a procedure. Six sigma methodology is perfect forUnilevertoaccomplishthe required security standardisations. Thisisduetothesettingup practices which would make and evaluatesafetysurroundings. Firmsrequiretoconcentratein giving safe measures equally to its section. P2Make a continuous improvement plan based on the review and critique of operations management principles in an organizational context. Continuousimprovementisallaboutacontinuousattemptwhichisusedtoincrease commodities,proceduresorservicesbylesseningthewastageorimprovingthequality (Arellano, Meuer and Netland, 2021). In case of Unilever, it can take the assistance of a regular betterment planning of the firm which is increased and they can delivering the commodities in the particular industry and a duration. Lean Principles:These are the principles which is mostly concentrating on the minimizing of the production. Working of every source is taking into the considering and the total reason of this is to see the increment in the value in productivity procedure and offer of a firm. Different lean principles can be in the contribution in the increment of Unilever in a good way as: Value defining:This is considering the definition of a value of a purchaser as it is something a consumer has a will to pay for a commodity. In context of Unilever, it must examine the present trends and recent requirements of the marketplace which may involves methodologies such as survey and many more which can be helped by the firm that what a consumer is seeking and considering it valuable.To map a value stream: This is all about recognising the value stream. The reason of this is to utilize the consumer's value and determine the actions which has the contribution to these values. Unilever must see the purchaser value as the most crucial part and find out 4
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all the work and operations that execute these values(Holloway, 2021). Many projects are separated out which neglect to give consumer value and limiting their reach.Create a flow:Each of the sources, materials and workers are related to this stage to find out and set up a working rate related to completion of a project. Unilever require to take an essential path are engraved out and with regulation are set in productivity stages which has contribution in making of stream. Firms must train their workers efficiently related to new techniques to increase their work.Pull Establishment:Production system is examined in an effective manner which is crucial for the firm to lessen the working in progression sources(NAST and KOCH, 2021). This step is very important for the Unilever for the completion of the total growth related to the designing till the delivering ofcommodities in the set time table and its transportation according to the time. To pursue Perfection:This is totally related to make sure of the good standardization for all the features of the growth in the commodities or working of the people in the firm. Unilever should undertake the project towards flawlessness of its working that is perfection while delivering commodities, related to the requirement of the people as firms should finding more paths to get a good day. M2Examine the effectiveness of a continuous improvement planning with the use of appropriate theories, concepts and/or models. Continuous improvement is used to encourage all the engaging of workers and lessening of a turnover rates. Workers who are participating in an active manner for the improvement of the profit of a firm which gives sense of achievement for the Unilever. It is a continuous impact to increase the procedures for all the commodities and services which gives as an outcome of competence benefit for a firm as Unilever is also using the method of Lean principle to lessen the wastage as much as possible by not sacrifice for the quality and production. D1Usepropertheories,conceptsand/ormodelstoexplainstrategiesofacontinuous improvement planning for accomplishing increased efficiency. Operations management is assisting the firm in planning all the individual aspect of the firm involves capacity plan, production analysis and betterment and assurity about the quality among others(Wu, Olson and Wang, 2019). Unilever also has a variety of strategies in its firm which includes various same management of every firm for the management of all the actions in the 5
firm. Unilever also has the continuous improvement in the firm whether it is related to the creation or designing of a product, its quality or its procedure to designa product, there is a continuous improvement in the firm. It is important for the Unilever to concentrate on the quality of commodities to grow confidence in their consumers to work in a flexible manner or else to launch a commodity. A firm can also use total quality management, this will enable a concentration on the productivity and improve its total quality according to the standardisations. TASK 2 Overview of the case Sherwin Williams is a paint and coating manufacturing firm which is founded by Henry Sherwin and Edward Williams 156 years ago. It is a worldwide lead in the growth, manufacture and selling of coat and relatable commodities(Gemünden,Lehner and Kock, 2018). A firmhas secured work in the Midlands which has 1,250 workers on this tract. Business has engaged faculty in a variety of roles involving office and factory people. P3Use all stages of the PLC to a given project, producing necessary supporting documentation for completion of the task. Presently firms are facing catering problems in the company and during the break period workers will go outside. To pause the workers, firm will initiate a task of catering services named “Food friendly”. To initiate this task, firm has a project life cycle which involves different levels which aids the firm to achieve its goals. Project Initiation: It is the initial stage of project life cycle which is assistive in searching the goals, needs and possibilities for the firm. This is a very important stage as with the assistance of the workers, it will be easy for a firm to solve all the problems. In this, Sherwin Williams must take a feasible study related to the task. For this firms are applying democratically lead as conclusions will be taken by the engagement of every person(Saad, 2021). A firm is taking the assistance of six sigma methodology so that their purpose can be increased and it lessens the price of the firm. Six sigma is in the use to increase the quality and bringing down the increment into the procedures. This is needed in the time period to arrange the sources and checking the dependability. Six sigma is following a DMAIC procedure in which it describe the issues and possibilities, 6
measuring the working, analysing the procedures, increase the working procedures and then controlling the increased procedure of work. Business Case: VisionThe vision ofSherwin Williamsby its new business task related to the catering is to lessen the motion of faculties from sites which is a component of CSR. MissionThe mission of the firm is to use an effective, inventive and technical modern methods to fulfil its workers as by this, production will get improve and assists the firm to accomplish development and success. ObjectivesThe objective ofSherwin Williamsis to lessen the move of faculty from the site also lessen the absence(Ivanov, Tsipoulanidis and Schönberger,2019). Firms want to modify a consumer base and this can be done only when its workers are totally in the satisfaction. StrategiesSherwin Williamsusing different strategical ways like giving catering facility, inspire them and many more as by using these strategies, procedures of an administration will increase, plan and modern technology would be used in the increment of commodities. Project Planning: In this, there is a need to plan about the task which aid the firm in growing a healthy living standards of workers and lessen the absence. At this, upper management is needed to take progressive engagement as they have elaborated data about the task and they will also play an essential part in making the monetary fund of the task. For this, it is needed for the firm to utilise lean principlesto lessen the waste which will decrease the pricing also. The project planning of Sherwin Williams:Project Plan: CostThe price which a firm will have to receive is just about as maximumas extrinsic sources are needed to grow a task. QualityFirms are required to make sure that the choice of the food is better as they 7
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require to make sure that the hygienics should be maintained will make the food. ScopeThe Scope of the task is to grow a wellness work force which assists the firm in retaining their workers and also accomplish the development and success in the market place. In this, a firm surely using the democratic will utilize democratic leading as the functions are separated in it by the upper level of management(Zarghami, Gunawan and Schultmann, 2018). Activity break down framework and Gantt chart are mentioned underneath: Work Breakdown Structure: Gantt Chart: 8
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Project Execution: In this, it is very important for the firm to use the planning which is already decided for the task and it is totally in relation with exterior directed plan. At this level, most of the time, pricing and all the persons will be in use in the execution of the planning. In this relation, firms are require to see and tracking the progression of the task during the execution. In this,Sherwin Williamshas the choice of democratic leaders as the carrying into action is not possible to manage by one of the individual. For this,Sherwin Williamshas the choice to choose total quality management as it aids in the conformation of record of the sources utilised in the task. Total Quality management is concentrating on making sure about the quality of substance would be in the use(Tang, 2020). This is the concept of lessening the waste and price by applying this method by the duration would be safe and also in use for the correct reason. Project Closure: It is the last stage and would be bounced by all the firms. This will concentrate on the conceptualisation of taking and looking into all the task and get rid of any imperfections and inconsistency from the total project.Sherwin Williamsshould take a great look into the task and if there is any deviants they require to take disciplinary activities. M3Examine the principle for the project methodologies, tools and leadership within the PLC for the given project. Project methodologies are very important procedures that are concentrating on the assistance of managers with the training to the full task. There are various methods which has a varierty of strategies that help in the the management of problems should they are arising for the delivering of all the tasks in the selected firm. P4Review and critique the effectivity of the PLC in application to the chosen task utilising proper theories, concepts and models. Project life cycle refers to the project which requires conducting of defining products and further accomplishing goals and target. This is considered as a project of large scale in which the valuable models and projects will be utilised in the waterfall model. The project officers are often responsible for taking right set of decisions in order to complete the project successfully. Requirement-This is the prime stage which helps in identifying the requirement of various set of resources like manpower, technology and funds. The requirement of the project is the base 10
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on which further the project will develop in future(Shafiee, Piroozfar and Hvam, 2018). Sis sigma is one of the most effective approach for Unilever which will help in decreasing the resources so that the objective can be delivered. Design-This stage is concerned with the development in the design and structure of the company so that the ultimate purpose of the project can be delivered. This stage is concerned with the planning stage where the company need to come up with a plan that supports their current business model. Different roles should be assigned to the employees according to their qualification, this will help in achieving the plan made by the organisation. Development-This stage is concerned with the steps taken in development and executing the project in a proper manner and structure. While implementing development plan, Unilever should apply the TQM methodology so that the quality of project can increase. The organisation should make development in the ways in which they currently execute their operations. Maintenance-Thisisconsideredasthefinalstageinwhichthecompanymakes enhancement in their current business model and structure(Charpin, 2018). In order to do maintenance in the project, Unilever is required to critically evaluate the areas in which they are currently lacking. Further they can make strategies which will help the company in terms of maintaining the operations. M4Critically examine how the utilization of appropriate theories, concepts and models in the PLC will distinguish among large and small-scale projects. MethodologySmall-scale projectsLarge scale project Total Quality ManagementImplementing this principle in the current standards will help in improving the small scale projects. This will help in establishing claritysothattheoverall qualityofprojectgets improvedbyapplyingthis principle. Six sigmaImplementingthis methodologywillhelpin shaping out the policies that arecurrentlyusedinsmall scale projects. Implementingthe methodologywillhelpin termsofproductionand further the large projects will be attained within a specific 11
time period. Lean principleImplementingthisprinciple wouldassistUnileverwill help in terms of reviewing the performanceofmanagerso thatasetcriteriacanbe managed. Largescaleprojectsmust implementthisprinciplein ordertoensurethatonlya minimum set of resources are wasted and maximum is being utilisedintheproject (Mingotto,Montagutiand Tamma,2021).Thiswill ultimatelyhelpinderiving productivity and quality in the project. D2Critically measure the PLC by a practical and theoretical consideration of its effectiveness to draw valid conclusions and recommendations for a betterment. Project life cycle is all about the manner to see the whole task that is establishing the steps to accomplish a task and helping in the maintenance for the concentration and make a good described high level of stages for the accomplishments. It is breaking down of a task into various stages for a good management and its outcomes(Nabil, El Barkany and El Khalfi, 2018). It has a net profit of increment in the quality over the last period of time as of the successful outcomes it has been generated in case of the objectives, qualities and controlling on the price. 12
CONCLUSION It is concluded from the above report is thatoperations and project management is an efficient procedure by which management of various actions can be performed. Project management is helping to launch a new commodity in the marketplace. Moreover, it has been concluded that regular betterment planning and six sigma is improving all the plan. It also gives a proper training to all the administration to bring the modifications in the commodities and in the satisfaction of all the requirements and wants of an individual in an efficient way. Additionally, it is also seen that there are a variety of styles of leadership from which a perfect one is chosen for the executing of the task. Furthermore, Project life cycle is observed to be an efficient manner by which the successful implementing and executing of every stage can be make sure of the leader of the chosen firm. Additionally, itis also examined that the way a variety of methodologies are in use in small and large scale tasks. 13
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