Review and Critique of Operations Management Principles in an Organisational Context

Operations & Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
Review and critique of the implementation of operations management principles within an
organisational context.............................................................................................................3
M1: Review and critique on implementation of operation management...............................6
LO2..................................................................................................................................................6
P1 & D1: Continuous improvement plan based on the review and critique of operations
management principles ..........................................................................................................6
M2: Effectiveness of continuous improvement plan .............................................................9
Apply each stage of the PLC, producing necessary supporting documentation for completing
project.....................................................................................................................................9
M3: Analyse project methodology, tools and leadership within PLC..................................15
LO4................................................................................................................................................15
P4 & D2: Review and critique the effectiveness of the PLC in application to the chosen
project using appropriate theories, concepts and models.....................................................15
M4: Critically analyse different theories on the basis of small and large size project.........17
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20

INTRODUCTION
Operations and project management is used to perform routine functions of an
organisation successfully. It involve various process like planning, organising as well as
controlling the resources of organisation to attain the goal of an organisation. Efficient and
effective management of project as well as operations helps the fund in optimum utilisation of
resources in order to achieve long term sustainable development (Heizer and et. al., 2017). To
better under the report Sainsbury and Sunshine company has been selected which is divided in
two parts A and B respectively. Sainsbury is one of the leading multinational retail store of UK
that offer various goods and services to customer. Whereas, Sunshine drink they engage to
activities like manufacturing as well as sale of fruit drink to build the confidence of customer
towards the product. Furthermore, first part comprises of information regarding review and
critique of effective management of operation for continuous improvement of company.
Similarly the other part of the report carry application on project life cycle to review and critique
its application (Harrison and Lock, 2017).
LO1
Review and critique of the implementation of operations management principles within an
organisational context
Operations refer to the job or task performed to transfer the raw material into desirable
product by delivering value to the customer. It basically emphasize on activities only associated
with production or operation management. On contrary, Operations Management include the
activity like designing or redesigning the operations of business in order to produce desirable
good and services. Further, it include activities like planning, controlling, coordination,
management as well as marketing the operations of business.
Sainsbury is one of the largest supermarket retail store of UK which was founded in 1869
and has occupied huge market share within its home country by dealing in various product such
as grocery, furniture, electronics and so on. There are over one thousand retail stores of company
that has engaged diverse number of population which result in increase the footfall of each store
(Binder, 2016). Therefore, the continuous improvement of company in terms of project and
operation management has given a tough competition to other retails store of UK that is Asda,
TK Maxx and so on.

Operation management has various principle which can be implemented by Sainsbury
company in order to strengthen its operations that include supply chain as well as logistics.
Therefore, these principle are defined below (Lientz and Rea, 2016):
Variance: Variance refer to the deviation that causes because of gap between standard
performance as well as actual performance of business. To minimise the chances of deviation
and expenditure of company respective principle is adopted. Herein, Sainsbury takes effect to
manage their logistic in order to make the product available to customer but this process ends up
in increasing the expenditure of company. As it consumes huge time as well as fund to
recruitment the workforce and train them. Thus, company need to select most optimum
technique in order to reduce excess cost.
Organisation: To gain long term profitability company should manage its operations
effectively (Fleming and Koppelman, 2016). Like, Sainsbury makes effort to manage its
operations of logistics and supply chain by hiring big vehicles like trucks. Therefore, with the
growth and diversification of company it becomes tough for the organisation to manage all the
operations with same level of efficiency which can act ineffective to run operations.
Change: Changes are significant for the organisation with passage of time like the
existing desirable operations needs to be enhanced in future. In relation to Sainsbury company
can adopt new theory or model to the better management of its supply chain as well as logistics.
Along with that instead of fastest mode standard delivery technique are adopted by company that
leads to increase in cost as well as delay in delivery of items which makes it an ineffective
principle .
Fundamentals: According to this principle there are rules or norms of the company
which needs to be abide by the internal staff so that best possible output is delivered to the
customer (Pheng and Meng, 2018). In order to promote sustainable development respected
company makes measure like “green” clause to maintain the interest on environment as well as
society due to which it is an effective principle.
The motive to implement the principles of operation management is to work on the area
which are ineffective and provide essential solution to meet the upcoming requirement of an
organisation. The analysis of operation management is stated below:
 In order to meet the requirement of selected company they need to make significant effort
to lower down the cost of overall operations (van Aken, Chandrasekaran and Halman,

2016). For instance, company is apply the principle of variance for its wide variety of
products whether it is related to clothes, grocery or furniture. Henceforth, the motive of
this principle is to increase the variety instead of reducing the cost. So if the purpose is to
minimise the cost then this principle fails to fulfil the requirement.
 Along with that it is significant to manage the logistics as well as supply chain of
company for which they need to implement such principle which can manage the whole
diverse operation effectively. Therefore, to perform each activity the requirement should
be met that helps in minimise the chances of that can affect the organisation principle.
 It is significant to adopt most desirable technique to maintain the supply chain. Like
company has adopted principle of technique to manage the logistics of company. Thus,
this principle are trying to meet the existing requirement because of the progressive
development. Therefore, organisation must make sure they must need the upcoming
requirements as well.
Principles of operation management: Operation management is a driving force that
helps to make the plan, business decision as well as conduct organisation process to make the
business decision successfully. According to Randall Schaeffer there are various principles of
operation management and some of them are defined below:
Principle of reality: Within this principle operation management must focus on the issue
of operation management rather than the technique. This is because the organisation can not have
the universal solution due to which issue needs to be identified effectively.
Positive aspect: It helps to avoid the same problem again even if the problem rises again
then internal member will gain the knowledge about how the things can be tackled.
Negative aspect: It is time consuming problem as huge time gets wasted in understanding
the problem.
Principle of Inventory management: The principle of inventory management includes
the participation of various employee to perform their role as well as responsibility effectively.
Proper management of inventory helps to decrease the chances of defects or spoilage by avoid
wasteful expenditure.
Positive aspect: It is an effective principle which can be adopted by respective company
the identifying the requirement and availability of inventory accordingly this gap is filled
effectively.

Negative aspect:It is time consuming process and if the demand is not forecasted
property then it may lead to shortage of good.
Therefore, these are the effective principle of operation management that helps to manage
the internal operation effectively.
Lean principle: This principle is useful for the manufacturing process as it encourages
the internal management team to remain encouraged in order to regular enhance the offering of
company. This principle is implemented in the workplace in order to enhance the efficiency of
the company and remain ahead of the competitors.
Positive: This allow the manager of Sainsbury company in discover the inefficiencies and
work on them so that they can offer the value to the end user. It basically encourages the
workforce to create the better work process and function for the betterment of business. Further,
lean production method even decreases the cost associated with doing the business.
Negative: Here even the minor failure or labour inefficiency can leads to inconsistent
work that directly affect the systematic operations of business. Also machine failure is again the
disadvantage of this principle as it lower down business performance.
M1: Review and critique on implementation of operation management
Operation management is the beneficial activity that assist the manager to carry the
potential bushiness activities in an effective manner. To enhance the profitability and
productivity an organisation require the participation of skilled labour, equipment as well as
material. Such as lean principle comprises of the five stages that is identify value, map value
stream, create flow, establish pull and seek perfection which are followed by the different
business entities in order to establish the functioning effectively. Further, six sigma tool can be
used to bring improvement with the process of organisation capacity. Thus, the modifications in
the existing strategies leads to generate of huge output.
LO2
P1 & D1: Continuous improvement plan based on the review and critique of operations
management principles
Continuous Improvement Plan is the ongoing improvement plan where company takes
significant effort to enhance the quality of product on the basis of review from the potential