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Operations & Project Management Assignment - Marks and Spencer

   

Added on  2020-10-23

18 Pages4650 Words338 Views
Operations & ProjectManagement
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Table of ContentsINTRODUCTION...........................................................................................................................3PART 1............................................................................................................................................31) Introduction to organisation...............................................................................................32) Operation Vs. operations management..............................................................................33) Review and critique of implementation of operations management principles.................44) Operation management of organisation to meet requirements..........................................55) Continuous improvement as philosophy and lean principles.............................................66) Prepare Continuous improvement plan on basis of review and critique of operationsmanagement principles...........................................................................................................87) Recommendation for improving operations function........................................................9PART 2..........................................................................................................................................10A) Product Life Cycle (PLC)...............................................................................................10B) Review and Critique of effectiveness of PLC.................................................................15CONCLUSION..............................................................................................................................16REFERENCES..............................................................................................................................17
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INTRODUCTIONOperation management is defined as administration of enterprise practices forcreation of high level of efficiency within organisation. This is mainly concerned withconversion of material into finished goods for maximizing profits. Similarly, projectmanagement is practise of planning, initiating, controlling, executing and closing work ofgroup for achievement of goals and meet success in given time period (Binder, 2016).Both are important for organisation to get success and growth of business. This report isdivided into two parts where first chosen organisation is Marks and Spencer which ismultinational retail business located in United Kingdom. It covers operationmanagement principles and their implementation. It also highlights about continuousimprovement plans and lean principles along with some recommendation provide forimprovement. The second part of assignment is based on Sunshine Drinks Companywhich manufactures, sell fruit drink in market and has created goodwill and image incompetitive era. This section covers application of PLC and their effectiveness withhelps of using theories and concepts. PART 11) Introduction to organisationThe chosen organisation is Marks and Spencer (M&S) which is multinationalretail organisation founded in 1884 at United Kingdom that is specialised in sellingluxury, home and cloth products. It is famous and renowned brand in competitivemarket. There are 979 stores running their business across UK and included 615 storesselling food products. It has 1463 number of locations where goods and services areprovided for consumers. The number of employees working in M&S is 80,787 andproviding products to individuals. This brings innovative and unique products every yearfor their consumers for survival, growth and sustainability. 2) Operation Vs. operations managementThe work consists of more than one elements or subtasks performed in onelocation. Operation is the process where data is converted into finished goods andcreate value to consumers. When more than two are connected then it form processwhich has four categories such as inspection, storage, transport and processing
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(Fleming and Koppelman, 2016). Similarly, operations management include organising,planning and supervising procedures in order to make improvement for higherprofitability. It uses resources in effective manner for providing goods and services toconsumers. 3) Review and critique of implementation of operations management principlesThere are different operation management principles that need to beimplemented by Marks and Spencer for enhancing success and growth. The respectiveorganisation has not implemented updated technology which create problem fororganisation to get success and survive in competitive market. Marks and Spencershould adopt principles of operation management which are as follows:Reality- according to these principles, M&S should focus on issues andproblems rather than using tools and techniques. As there is not a single tool which canprovide solution to problems. Here, respective organisation should use innovativemethods to resolve issues (What are the Principles of Operations Management, 2019). Humility- It is very important for manager of M&S to evaluate every element ofprojects before executing it. This helps in saving time and cost for other operations. Accountability- In manufacturing operation, accountability principle is regardedas key success. It is responsibility of M&S manager to check work on regular basis toknow that goals are met or not.Change- It is very essential for M&S to implement and manage change forsuccess and growth. It has implemented change and applied new concepts andtheories with use of technological practices and performed work for enhancement ofbrand image and goodwill in market. Knowing Competition- If M&S can analyse about their competitors then theycan easily know about their consumers, products, practices in competitive market. Thiscan help them in producing better quality of goods and services for their consumers. Organisation- All work is interconnected which should be predictable andconsistent. Each and every task helps in achieving goals and objectives of business andearns profits and growth. Success- It is the most important principle of operation management. Under thecontext of Marks and Spencer, success depends upon the goods and services provided
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