Organisation Behaviour and The Management Of People
Added on 2021-01-03
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Organisation Behaviourand The Management OfPeople
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Definition of motivation..............................................................................................................1Definition of team building and development............................................................................1Definition of leadership...............................................................................................................2THEORIES OF MOTIVATION.................................................................................................2THEORIES OF TEAM BUILDING AND DEVELOPMENT..................................................4THEORIES OF LEADERSHIP..................................................................................................6IMPORTANCE OF TUCKMAN AND MASLOW'S THEORY FOR MARKS ANDSPENCER...................................................................................................................................6CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONOrganisational behaviour means study of employee’s behaviour at workplace. Thisprovides knowledge about behaviour of individual and group towards organisation (Alfes and et.al., 2013). Management term is framed with planning, organising, coordinating, controlling ofbusiness operations. Management of people means to place employees according to their skillsand competencies. This helps to get positive outcomes from business activities. While managingpeople, behaviour of organisation can be synchronised in better way and positive result can beachieved. This report is based on Marks and Spencer which has good brand name in retail sector.This organisation deals in clothing sector, accessories, jewellery, etc. In this report, motivation,team building and leadership are discussed with their theories and its practical application toMarks and Spencer.MAIN BODYDefinition of motivationAccording to Han and Yin, 2016, ''motivation is giving force which helps in makingchanges in behaviour of individual and intends to perform operations in desirable manner.''
Motivation can be in biological, social or psychological manner which assist to achieve settarget. As per Pinder, 2014 ''motivation coined from word “Motive”. This word stands for need,desire, requirement of respective person. There are different ways through which operation canbe motivated to achieve specified goal.''At work place, when employees feel safe, good pay scale, rewards and recognitions, etc.must be considered in order to achieve desirable goals. There are possibilities that due todifference in perception of workers, there are different ways through which satisfaction can beachieved. In order to deal with such situation managers of Marks and Spencer has to analysedemands and requirement of workers (Motivation, 2018). Definition of team building and developmentIn the words of Woodcock, 2017 ''when numbers of persons are working to attain similarjob targets, this frames a team. In team building manager has to keep some factors in mind suchas interest of candidate, qualification, experience, etc. in team, members contribute equal toattain goals and objectives.''According to Blumenthal, and et. al., 2012 ''Team building means distributing jobresponsibility among independent individuals but in group they are working with same goal.'' Inteam equal roles and responsibilities are assigned according to knowledge and skill of workers.This helps to get good return out of performance. Marks and Spencer is the organisation deals in various sector such as retail, clothing,accessories, jewellery, etc. so it is important that teams are framed according to job roles.Mangers plays crucial role in team building and development (Analoui, Hannah Doloriert andSambrook, 2012) .Definition of leadershipPeus, and et. al., 2012 have view ''Leadership is ability of a person to convince and directother person or group of person.'' In leadership, leader has to set specific goals, provideinformation, knowledge and purpose related to specific operation.As per Summerfield, 2014 ''Leadership is an art to motivate personnel to performoperations in specified manner to attain goals and objectives.'' In organisation, leadership can beamong peer to peer member, team leader and team mates.
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