Organisational Behaviour and Management pdf

Added on - 12 Nov 2020

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Organisational Behaviour andthe Management of People
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Definition of motivation:.............................................................................................................1Definition of Leadership:............................................................................................................1Definition Of team building and development:..........................................................................2Theories of Motivation................................................................................................................2Theories of Leadership................................................................................................................4Theories of Team building and development.............................................................................5Importance of Contingency theory and ERG Theory for Mark and Spencer.............................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................8.........................................................................................................................................................9
INTRODUCTIONThe study of organizational behaviour is very challenging task as it is all about the studyand analysis of human behaviour within the organizational settings. Every business unit has itsown objective which cannot be achieved without proper management of organizationalbehaviour.Itcan be defined as the perceptive, anticipation and management of people bothseparately or in a group that occur within an administration. This project takes into considerationMark and Spencer company which is one of the British multinational retailer company with itsheadquarter in London. This presented file gives the brief explanation about leadership,motivation and about team building and development. Beside this, the project focuses on thetheories of motivation,leadership and about the team building and development. Lastly, the filerepresent about how the Mark and Spencer company applies the given theories within theorganization in order to accomplish organizational goal.MAIN BODYDefinition of motivation:According to Leary and Baumeister 2017 “Motivation refers to the degree to influenceworkers so as to get work done from them.”As per Nicholls 2017“Motivation is the process to stimulate and to sustain employeesenergy in order to accomplish desired goals and objectives”.In order to get work done from the employees of the Mark and Spencer its the majorresponsibility of the manager of the company to look up and give their workers proper incentivesand bonus. Thus, it will help in motivating workers of the organization so as to get work donefrom them.Definition of Leadership:According to Tannenbaum and Schmidt, 2017 “Leadership is an effort at influencing theactions of the individuals through proper communication process which will result in achievingtowards goals of the organization”.As per Shamir and Eilam-Shamir, 2018“ Leadership is a technique exercised toaccomplish organizational aims and objectives through proper direction of human assistants”.A leader is the one who who marshals and guide their subordinate so as to achieveparticular ends. So in order to achieve predetermined goal on time it is essential for the Mark and1
Spencer company to build up proper leadership quality within the individuals. This will help inattaining maximum profit by incurring minimum of cost.Definition Of team building and development:According to Aga and Noorderhavenand Vallejo 2016“Team building and developmentis an essential technique of building corporate staff morale so as to modify group mechanics andhuman activity”.As per Bolden 2016“ Team building and development is an active process through whichgroup of individuals work with a common purpose so as to achieve specific task”.Team building and development is necessary within the workers of Mark and Spencer soas to improve productivity and to foster organizational growth.Theories of MotivationMotivation is the process of influencing the employees to get work done from them bythe way of rendering them some incentives, bonus and allowances on the basis of theirperformance level. There are different theories of motivation so as to influence worker to getwork done from them. Mark and Spencer takes into consideration two important theories ofmotivation name Mashlow and ERG theory of motivation which are explained below:Mashlow theory of motivationThis theory is one of the well known theory of motivation which is based on thehuman needs.(Peters, R.S., 2015) As per this theory there are five types of human needs in aproper chronological manner which satisfy the workers of the Mark and Spencer company.Physiological needs-These needs are the basic need in the human life. It includes food, shelter,water and clothing. In order to increase the motivation level of the workers of the the manger ofMark and Spencer company must decide their wage system taking into consideration that therebasic needs do get fulfilled with the pay that they receive.Safety needs-After the physiological need get satisfied then comes the safety needs. Employeesof the Mark and Spencer requires safety of the job, secure source of income, a place to live andmany more. Its the responsibility of the manager of Mark and Spencer to provide them with suchenvironment so as to motivate them to work for the business concern.Social needs- After fulfilment of both the above need then comes the social needs which includeaffectionate relationship, integration with social groups and many more. Ist the responsibility ofthe manager of Mark and Spencer to make there workers feel that they are just like a family2
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