Employee Performance and Testing at Deloitte
Added on 2020-02-24
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RUNNING HEAD: Organisational BehaviourOrganisational BehaviourFinding and Developing Employee Talent atDeloitte
Organisational Behaviour 1This essay is based on a case study “Finding and Developing Employee Talent at Deloitte” inwhich discussion will be made regarding the different aspects related to management of the performance of the employees and managing and retaining the employees. This essay will discuss the various key personality characteristics which Deloitte wants in its employees. Theanalysis will be done of the program initiated by Deloitte for enhancing the performance of its employees.Deloitte is considered in the big four accounting firms with a large employee base of more than 165,000 employees. Different approaches are being used by Deloitte for the selection and recruitment of the employees. It is using a career development program for enhancing theskills and knowledge of the employees. Verbal reasoning aptitude test is conducted by Deloitte for ensuring that employees are communicating with the clients in an effective manner. A Deloitte Career Connections program has been initiated with a motive to analyze the interest and skills of dissatisfied employees. This helps in identifying the way for satisfying the employees. This initiative has resulted in the development and retaining employees by saving approximately $ 83.4 million. Analysis has to be done for the benefit of DCC in the recruitment and retainment of the employees who are an asset for the company (Deloitte, 2017). Deloitte is seeking various personality characteristics in its employees so as to ensure that employees are performing well. According to Deloitte, an individual must possess leadership skills, interpersonal skills, motivated, confident and effective communication skills. An accounting professional must be good at calculation, logical thinker and making estimates. Deloitte is focusing on the development of the skills and knowledge of the employees. For this, an individual must possess skills of learning so as to cope with the changing aspects and diverse situations (Chen, et. al., 2010). An employee must adopt certain values or principles for guiding it towards the right path and these values or principles include a positive attitude,
Organisational Behaviour 2quick learner, honest, unbiased, motivated and adaptable to changes. An accounting professional must possess mental and physical attributes which help it in fulfilling its responsibilities as well as overcoming the challenges faced by it (Lenton, 2014).Different aspects create a different impact on the social perception of the employers. Different factors are present in a perceiver, targets, and situations which have the potential to create an impact on the social perception of the employers. These aspects include attitude, mood, cognitive structure, familiarity, and self-concept. Familiarity with the work and environment of the company affects the perception related to the individual. Attitude plays animportant role in shaping the perception of the individual. Negative and positive attitude or mood of the perceiver or situation affects its opinion towards the employees. First team program has enhanced the performance of the employees of different backgrounds, culture, and taste. This has helped in making them understand the manner in which their role and responsibilities are to be fulfilled. An employee passes a trial by fire where they are trained and made adaptable to the new fields and role they have to play (Citeman, 2008). For developing positive attitude and enhancing the performance of the employees, the theory of employee engagement can be applied by Deloitte. This theory of employee engagement includes three elements which are job satisfaction, employee commitment and employee empowerment. ABCD model or theory can be adopted by Deloitte which helps in demonstrating competence, acting with integrity, caring about others and maintaining reliability. This will enhance the satisfaction level of the employees.Teach the first program is an important initiative which is looked as a way to provide trainingfor making the employees learn how to perform the job. With the help of attribution process, the analysis is done of the behavior of people by placing them in different situations. For the analysis of the intellectual and personality characteristics of the employees, Deloitte may use dispositional attributions. Situational attribution is adopted by the Deloitte employers for the
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